Optomany axept S900 Quick Start Manual
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Summary of Contents for Optomany axept S900
- Page 1 axept® S900 Quick Start Guide V0.3 April 2016 ®...
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Page 2: Table Of Contents
Contents Welcome Initial Set-up Initial Terminal Setup Connecting to the Network Wi-Fi GPRS Activation Logging In Processing a Sale (Chip & PIN) Further Reading Contact Details... -
Page 3: Welcome
Thank you for choosing your axept® S900 terminal from Optomany. The axept® S900 is designed to process transactions as quickly as possible whilst providing valuable reporting and other functionality backed by the Optomany Control Centre (OCC) web portal. This guide is designed to provide users of axept® S900 with everything needed to set-up, register and process your first transaction. -
Page 4: Initial Set-Up
IMPORTANT PLEASE CONFIRM THAT THE TAMPER BAG AND TERMINAL SERIAL NUMBER MATCHES EMAIL NOTIFICATION(S) FROM OPTOMANY. If anything is missing or damaged or you experience issues during the installation/activation, please contact Optomany on 020 8102 8102 or via email: customersupport@optomany.com 1.1 Initial Terminal Setup... -
Page 5: Connecting To The Network
1.2 Connecting to the Network Before starting the installation process please ensure that you have the activation details sent by Optomany. If you do not have this information, please contact Optomany’s Support Team. Start axept® S900 by pressing and holding the button for a few seconds until the terminal screen lights up. - Page 6 14:00 19/04/2016 NETWORK CONFIGURATION Enter the WIFI password. To use alpha characters, press the numeric key containing the alpha character required multiple times until it is displayed. Enter WIFI Password: Press to continue. 14:00 19/04/2016 NETWORK CONFIGURATION axept® S900 supports Dynamic Host Configuration Protocol (DHCP) which automatically obtains all IP settings without needing further user input.
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Page 7: Gprs
1.2.2 GPRS To use a GPRS connection, either as a back-up for Wi-Fi or in place of, configure the axept® S900 using the procedure outlined below: 14:00 19/04/2016 NETWORK CONFIGURATION Once the loading process is complete the network menu will Please Select a Networking Type Or appear. -
Page 8: Activation
1.3 Activation After successfully connecting to a network, the axept® S900 needs to be registered with Optomany. Please follow the steps outlined below: 14:00 19/04/2016 ACTIVATION Enter the License Key sent to you by Optomany. Press to continue. Enter License Key... - Page 9 14:00 19/04/2016 ACTIVATION Activation complete. axept® S900 now needs to download the account specific information from the Optomany axept® platform. Activation Successful Press Enter Press to continue. 14:00 19/04/2016 Performing Initial Configuration Download Configuration download starts. Please Wait 14:00 19/04/2016...
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Page 10: Logging In
Enter Department ID Enter the Department ID sent to you and press to continue. 14:00 19/04/2016 LOG ON Enter the User ID sent to you by Optomany and press Enter User ID to continue. 14:00 19/04/2016 LOG ON Enter the password sent to you by Optomany and press to continue. - Page 11 14:00 19/04/2016 Processing axept® S900 processes the log on details. 14:00 19/04/2016 1: Sale 2: Refund Once the log on has been completed the main menu will 3: Other Transactions 4: Reprint be displayed. 5: Menu 6: Logout If a successful sign on has been completed previously the Department ID will be stored during logon as shown below.
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Page 12: Processing A Sale (Chip & Pin)
3 Processing a Sale (Chip & PIN) Once the logging in process has been completed, your axept® S900 is ready to process transactions. The following describes the end-to-end operation of a Chip & PIN sale: 14:00 19/04/2016 1: Sale 2: Refund 3: Other Transactions From the main menu select option 1: Sale. - Page 13 14:00 19/04/2016 Amount £10.00 Please Present Card axept® S900 prompts for the card to be inserted. Insert the card as shown in the diagram on the screen. 14:00 19/04/2016 SALE Processing axept® S900 processes the card, please wait and do not remove the card.
- Page 14 14:00 19/04/2016 SALE Authorising axept® S900 authorises the transaction with your chosen acquirer. Do Not Remove Card 14:00 19/04/2016 SALE axept® S900 processes the card, please wait and do not remove the card. Payment Complete 14:00 19/04/2016 SALE As the payment is now complete the card needs to be removed.
- Page 15 14:00 19/04/2016 SALE Tear the receipt and press to continue. Please Tear Receipt Press Enter 14:00 19/04/2016 SALE Cardholder Receipt Printing The cardholder receipt is printed. 14:00 19/04/2016 SALE Tear the receipt and press to continue. Please Tear Receipt Press Enter 14:00 19/04/2016 SALE...
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Page 16: Further Reading
E-mails will be actioned within the business hours of Monday to Friday 9:00 am to 5:00 pm. Upon receipt, an Optomany helpdesk ticket is used to track and record the request detail. A ticket is automatically generated on receipt of an email to customersupport@optomany.com.
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