Troubleshooting - PSC QRG QuickScan QS3500 Manual

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  • ENGLISH, page 45
R e f e r e n c e

Troubleshooting

Problem
Nothing
happens
when you
follow the
operating
instruc-
tions.
Laser
comes on,
but sym-
bol does
not de-
code.
Q u i c k
Possible
Cause
No power to
the scanner.
Interface/
power ca-
bles are
loose.
Scanner is
not pro-
grammed for
the correct
bar code
type.
Bar code
symbol is un-
readable.
3
1.
Insert scanner
in stand.
2.
Present bar
code and en-
sure the scan
line crosses
every bar and
space of the
symbol.
3.
Upon suc-
cessful de-
code, the
scanner
beeps and the
LED turns
green.
Possible
Solutions
Check the system
power. Ensure the
power supply is
connected if your
configuration re-
quires a power
supply.
Check for loose
cable connec-
tions.
Be sure the scan-
ner is pro-
grammed to read
the type of bar
code you are
scanning.
Check the symbol
to make sure it is
not defaced. Try
scanning test
symbols of the
same bar code
type.

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