Customer Service - Deutsche Telekom T-Eumex 704PC LAN User Manual

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Appendix
Problem
Router does not establish
connection* 3
All LEDs flash
USB cable is too short
Windows 2000 shows
the USB connection
separately when the
connection to the system
is via LAN
If the problem persists, our Hotline is there to assist you. You will find the telephone
number in the chapter entitled "Customer Service" below.
*3 You can use the router to connect only to those providers who allow dial-up network
ing.

Customer Service

If you experience any technical problems with your communications system, call our T-
Service Hotline on 0180 51990 (please note that you will be charged for your call).
Experienced technicians can also advise you on the operation of your system. Please
have the serial number of the communications system at hand when you call. (You will
find this number on the base of the housing.)
If you suspect that your ISDN connection is faulty, please contact your network
provider's Customer Service department. Deutsche Telekom's freephone T-Service
number is 0800 330 2000.
Possible cause
Incomplete
FlashLoad
failed
Solution
Check the settings
configuration in the router
configuration
Repeat
FlashLoad
Use an active
USB extension cable
(max. 5 x 5 m permissible)
No action necessary,
as the correct operation
of your system is not
affected in any way
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