Touch function issues
The icons can be touched but the drawings cannot.
Touching does not work when HDMI connection is used.
I use two pens, but they do not work well.
Touches break, reaction speed gets slow, and so on.
Use the provided product-specific pen.
Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using
a USB cable.
•
HDMI IN 1 or HDMI IN 2 → TOUCH OUT on the rear of the product
•
HDMI IN 3 → TOUCH OUT on the tray
Make sure that there is enough space between the two pens at multi-touching.
Make sure that there are no foreign substances on the screen surface.
Check whether the screen is broken.
Make sure that the product is not exposed to direct sunlight.
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