Service - Brose E 41230 User Manual

EN | 36

7. Service

7.1. Maintenance and Cleaning
› Keep all components of your e-bike clean,
especially the battery contacts and all
exposed cable connections.
› Prevent the drive unit from coming into
contact with aggressive cleaning products
and care products, in particular creep oils
and brake cleaners.
› The drive unit must not be submerged in
water or cleaned with a high-pressure
cleaner.
› Have your e-bike system checked at least
once a year (including mechanics, system
software update, etc.).
› For e-bike service or repairs, please
contact an authorised Brose dealer.
› Have all repairs done by an authorised
Brose dealer.
7.2. Customer Service and Advice
on Use
For all questions about the Brose Drive
System and its components, please contact an
authorised bicycle dealer.
Contact details of authorised bicycle dealers
can be found on the website (Service)
www.brose-ebike.com
Service | Brose Display Allround
7.3. Inspection
NOTE: Have your e-bike system checked
at least once a year (including mechanics,
system software update, etc.).
For e-bike service or repairs, please contact an
authorised bicycle dealer.
Information of authorised bicycle dealers can
be found on the website (Service)
www.brose-ebike.com
7.4. Transport
If you have your e-bike outside of your car, e.g.
you are transporting it on a car rack, remove
the e-bike battery to avoid damage.
Even at a speed of over 100km/h, moisture can
penetrate system components.
NOTE: Protect all e-bike components, such as
the display, open plugs, etc. from penetrating
water. You can obtain corresponding protectors
from bike retailers.
The battery may only be shipped with
dangerous goods packaging and the necessary
warnings.
If you have questions about transportation,
contact an authorised bicycle dealer. You can also
get suitable transport packaging from the dealer.