Troubleshooting - Dyna-Glo DGP321SNP Manual

TROUBLESHOOTING

If you have any questions regarding the product, please call customer service at 1-877-447-4768,
8:30 a.m. – 4:30 p.m., CST, Monday – Friday.
PROBLEM
The burner will
not light using the
ignitor procedure
(weak or no spark
being generated).
Low Heat.
Excessive Flare
Ups.
POSSIBLE CAUSE
1. The igniter electrode may be
covered with grease or residue.
2. The igniter electrode may
have a loose or disconnected
wire.
3. Cracked or broken ignition
electrode.
1. Insufficient gas pressure to
the unit.
1. Grease and/or residue build-up
on heat tents or in firebox.
2. Excessive dripping of fat or
marinade from food.
3. Cooking temperature too high.
CORRECTIVE ACTION
1. Clean the ignitor electrode.
2. Check the connection and reconnect any
loose or disconnected wires.
3. Replace ignition electrode (see
Replacement Parts List).
1. Call a qualified service agency to check
the gas supply pressure and correct the
pressure.
1. Clean the grill components.
2. Trim the fat from meat and use non-oil
based marinades.
3. Lower temperature accordingly.
26