System Logs
Thermal Event Log
Clear Thermal Event Log
Table 18. System setup options—SupportAssist menu
SupportAssist
Dell Auto OS Recovery Threshold
SupportAssist OS Recovery
BIOSConnect
Identifier
Version
Status
Updating the BIOS in Windows
Prerequisites
It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops,
ensure that your computer battery is fully charged and connected to a power outlet.
About this task
NOTE:
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the
BIOS update is completed.
Steps
1. Restart the computer.
2. Go to Dell.com/support.
•
Enter the Service Tag or Express Service Code and click Submit.
•
Click Detect Product and follow the instructions on screen.
3. If you are unable to detect or find the Service Tag, click Choose from all products.
4. Choose the Products category from the list.
NOTE:
Choose the appropriate category to reach the product page
5. Select your computer model and the Product Support page of your computer appears.
6. Click Get drivers and click Drivers and Downloads.
The Drivers and Downloads section opens.
7. Click Find it myself.
8. Click BIOS to view the BIOS versions.
9. Identify the latest BIOS file and click Download.
10. Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
50
System setup
Default: Keep
Select keep or clear Thermal events.
Default: Keep
Controls the automatic boot flow for SupportAssist System Resolution Console and
for Dell operating system Recovery tool.
Default: 2.
Enables or disables the boot flow for SupportAssist operating system Recovery tool
in the even of certain system errors.
Default: ON
Enables or disables cloud Service OS recover if the main operating system fails to
boot with the number of failures equal to or greater than the value specified by the
Auto OS Recovery Threshold setup option.
Default: ON
GUID-4CCD8B4C-D5E5-464B-ADF1-EF776F371D9E
1
Released
Need help?
Do you have a question about the XPS 13 9300 and is the answer not in the manual?