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VERTU ONE-YEAR LIMITED WARRANTY FOR
ACCESSORIES
THIS LIMITED WARRANTY SHALL NEITHER EXCLUDE
NOR LIMIT (I) ANY MANDATORY STATUTORY
RIGHTS OF THE OWNER OR (II) ANY OF THE
OWNER'S RIGHTS AGAINST THE SELLER/DEALER
OF THE PRODUCT.
Vertu ("Vertu") warrants that this accessory product
("Product") is free from defects in material and
workmanship, according to the following terms and
conditions:
1. The Limited Warranty for the Product extends for ONE (1)
year beginning on the date of original purchase or delivery
of the Product whichever is the later. In case of a change
of owner/user ("Owner"), such warranty period shall
continue for the remaining part of the twelve (12) month
period and otherwise remain unaffected.
2. During the period of the Limited Warranty, Vertu will repair,
modify or replace, at Vertu's sole option, any defective
parts, or any parts that will not properly operate for their
intended use with new or refurbished replacement items if
such repair or replacement is needed because of product
malfunction or failure during normal usage. No charge will
be made to the Owner for the repair or replacement of any
such parts. Vertu will also pay for the labour charges
incurred by Vertu in repairing or replacing the defective
parts. The repaired Product will be warranted for the
balance of the original warranty period or for ninety (90)
days from the date of repair, whichever is longer. This
Limited Warranty does not cover damage to or defects in
(other than manufacturing defects) appearance, cosmetic,
decorative or structural items and any non-operative parts.
Vertu's limit of liability under the Limited Warranty shall be
the price paid by the Owner for the Product when the
Owner purchased the Product as a stand alone product
or, in the event that the Owner received the Product when
purchasing a Vertu cellular phone, the then current sale
price for the Product, in both cases less a reasonable
amount for usage. These remedies are the Owner's
exclusive remedies for breach of this Limited Warranty.
3. Upon request from Vertu, the Owner must prove the date
of the original purchase or delivery of the Product by
producing a legible and non-modified original warranty
card which clearly indicates the name and address of an
authorised retailer, the date and place of purchase/
delivery, the product type and the IMEI or serial number of
the Product, a bill of sale or a dated receipt which contains
the same information.
4. Vertu shall bear the cost of shipping the Product to the
location from which the Owner handed over the Product
to Vertu (or its representatives) after the completion of
service under this Limited Warranty.
5. The Owner shall have no coverage or benefits under this
Limited Warranty if any of the following conditions are
applicable:
a) The Product has been subject to abnormal use,
abnormal conditions, improper storage, spillage of
liquid, misuse, neglect, exposure to cleaning agents not
recommended, or other acts which are not the fault of
W A R R A N T Y
V E R T U
Vertu, unauthorised repair, accident, alteration or other
acts which are not the fault of Vertu.
b) The Customer Service Department at Vertu was not
advised by the Owner in writing of the alleged defect or
malfunction of the Product within thirty (30) days after
the expiration of the applicable warranty period; or
c) The Product was not returned to Vertu or its authorised
retailer within thirty (30) days after the appearance of
the defect within the warranty period.
6. If a problem develops during the period of the Limited
Warranty, the following procedure will apply:
a) The Owner shall return the Product to the place of
purchase for repair or replacement processing or if this
is not convenient because of distance (more than 50
miles/80 km) or for other good cause, the Owner may
contact the Customer Service Department at Vertu for
further instructions.
b) The Owner shall bear the costs of transporting the
Product to the relevant Vertu service location, with
transport and insurance charges prepaid.
c) Subject to clause 6(e), the Owner will be billed for any
parts or labour charges not covered by this Limited
Warranty.
d) Vertu will repair or authorise the repair of the Product
under the Limited Warranty within 30 days of receipt of
the Product by Vertu or a Vertu authorised service
centre, or within an extended period as may be notified
by Vertu to Owner due to the nature of the repair
("Timeframe"). If Vertu cannot repair within the
Timeframe, or after a reasonable number of attempts to
repair the same defect, Vertu at its sole option, will
provide a replacement Product or refund the purchase
price of the Product less a reasonable amount for
usage.
e) If the Product is returned to the Customer Service
Department at Vertu during the period of the Limited
Warranty, but the problem with the Product is not
covered under the terms and conditions of this Limited
Warranty, the Owner will be notified and given an
estimate of the charges the Owner must pay to have
the Product repaired, with all shipping charges billed to
the Owner. If the estimate is refused, the Product will
be returned freight collect. If the Product is returned to
the Customer Service Department at Vertu after the
expiration of the warranty period, Vertu's normal service
policies shall apply and the Owner will be responsible
for all shipping charges.
7. TO THE FULLEST EXTENT PERMITTED BY LAW, THE
WARRANTIES AND CONDITIONS STATED IN THIS
LIMITED WARRANTY ARE IN LIEU OF ALL OTHER
CONDITIONS, WARRANTIES OR OTHER TERMS
CONCERNING THE SUPPLY OR PURPORTED
SUPPLY OF, OR FAILURE TO SUPPLY OR DELAY IN
SUPPLYING THE PRODUCT WHICH MIGHT, BUT
FOR THE AFFECT OF THIS CLAUSE 7, HAVE EFFECT
BETWEEN VERTU AND THE OWNER OR WOULD
OTHERWISE BE IMPLIED OR INCORPORATED INTO
THIS LIMITED WARRANTY OR ANY COLLATERAL
CONTRACT, WHETHER BY STATUTE, COMMON
LAW OR OTHERWISE, ALL OF WHICH ARE HEREBY
EXCLUDED (INCLUDING WITHOUT LIMITATION, THE
IMPLIED CONDITIONS, WARRANTIES OR OTHER
7-9
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