comfortel 1400 IP Advanced Information

Voip system telephones. standard voip telephones
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Advanced Information
for User Interfaces Dutch
VoIP System Telephones
Standard VoIP Telephones
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP

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Summary of Contents for comfortel 1400 IP

  • Page 1 Advanced Information for User Interfaces Dutch VoIP System Telephones Standard VoIP Telephones COMfortel 1400 IP COMfortel 2600 IP COMfortel 3600 IP...
  • Page 2: Table Of Contents

    Lists ......................70 Configuration Manager................71 Opening the Configuration Manager ............71 Notes for Using the Configuration Manager .........76 Settings Configuration Manager Configuration Manager .....83 Settings Telephone Configuration Manager .........85 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 3 Initiating an External Call with Calling Line Identity Restriction ..108 Options for Unsuccessful Calls............109 Initiating Callback when Line is Busy ..........110 Initiating Callback on No Reply............112 Initiating a Priority Call when Do-Not-Disturb is Enabled ....113 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 4 Initiating Toggling Between Conversations during a Conference Call 129 Ending a Call With One of the Conference Call Partners....130 Connecting Both Conference Call Partners........130 Ending a Conference Call Completely..........131 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 5 Headset Call....................137 Initiating Headset Calls...............137 Ending a Call in Headset Operation ...........137 Initiating the Listen-in Function on the Receiver.........138 Ending the Listen-in Function On the Receiver ........138 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 6 Adopting Telephone Numbers to Other Dialogues ......159 Importing/Exporting Contacts .............160 Redial List ....................162 Opening the Redial List ..............162 Dialling from Within the Redial List.............163 Deleting Entries from the Redial List ..........163 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 7 Call Waiting .....................185 Switching Call Waiting On/Off.............185 Function Key for Call Waiting .............186 Do-Not-Disturb ..................187 Switching the Do-Not-Disturb Function On/Off ........187 Function Key for Do-Not-Disturb ............188 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 8 Function Key for Logging Out of All Groups ........210 Function Key for Displaying the Group State........211 Headset Operation ..................214 Switching Headset Operation On/Off ..........214 Function Key for Headset Operation ..........215 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 9 Power Dialling ..................239 How Power Dialling Works ..............239 Initiating Power Dialling ..............240 Cancelling Power Dialling..............240 Relays (System Telephone) ..............241 Switching Relays On/Off..............241 Function Key for Switching Relays .............242 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 10 Announcement Before Answering for Group (System Telephone) ..273 More Information on "Announcement Before Answering" for Group ..273 Switching Announcement Before Answering for Group On/Off ..274 Function Key for Announcement Before Answering......275 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 11 Function Key for Readiness ..............324 Function Key for Message Forwarding via E-Mail........325 Function Key for Call Acceptance Rules ..........327 Announcement Settings in the Telephone..........329 Recording a Call..................331 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 12 Deleting Recordings (Messages, Voice Memos and Call Recordings) ... Function Key for the Answering Machine List ........357 Voice Memos...................359 Recording Voice Memos..............359 Listening to Voice Memos..............360 Function Key for Recording Voice Memos .........361 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 13 Writing and Sending E-Mails ..............369 Instant Messaging ...................371 Configuring the Instant Messaging App..........371 Reading and Replying to an Instant Message ........372 Writing and Sending an Instant Message ...........373 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 14 Distributing Messages ................403 Dialling from the Message List ............405 Sending a Telefax as E-mail ...............406 Deleting Messages from the Message List.........407 Function Key for Opening a Message List..........408 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 15 Management Configuration Manager Accounts .........474 Management Telephone Accounts .............475 Settings Configuration Manager Account ...........476 Settings Telephone Account ...............488 Function Key for Use of an Account ...........499 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 16 IP Camera ....................558 Management Configuration Manager IP Camera.......559 Management Telephone IP Camera...........560 Settings Configuration Manager IP Camera........561 Settings Telephone IP Camera............565 Function Key for an IP Camera ............569 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 17 Telephone Information................596 Using the Configuration Manager............597 Using the Telephone................597 External Control ..................598 Receiving Action URLs (HTTP-Requests)..........598 Settings Configuration Manager External Control ......600 Settings Telephone External Control ..........601 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 18 Shutting Down and Restarting the Telephone .........640 Extending the Telephone Functionality ...........641 Settings Configuration Manager Online Shop ........642 Settings Telephone Online Shop ............643 Service Data....................644 Recording the Network Data Stream ..........644 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 19 J......................658 K ......................659 L......................659 M......................660 N ......................661 O......................662 P ......................663 Q......................666 R ......................666 S ......................667 T ......................670 U ......................671 V ......................672 W ......................674 Abbreviations ..................675 Index.......................679 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 20: About This Manual

    You find the Instructions and the Quick Guide on the Internet. After a firmware update you usually require up-to-date manuals. You find these on the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 21: Basic Knowledge

    Device Overview (page 22) – Display Elements (page 42) – Apps (page 52) – Indroduction to the Operation (page 62) – Configuration Manager (page 71) – Help (page 88) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 22: Device Overview

    LED). Therefore, the device may be operated via display and key control. The COMfortel 1400 IP also has a display LED. The display LED shows the operating condition of the telephone and missed calls, depending on the settings of the LED.
  • Page 23 Microphone key with LED Keypad Contact/telephone book key Display LED Programmable function keys with LEDs Message key with LED G Redial list key Query key Delete key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 24 M Home key Hook key O Minus key Plus key Q Loudspeaker key with LED The next figure shows the keys and LEDs on the COMfortel 2600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 25 Basic Knowledge Device Overview Microphone key with LED Keypad Contact/telephone book key Programmable function keys with LEDs Message key with LED Redial list key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 26 Home key Hook key M Minus key Plus key O Loudspeaker key with LED The figure below shows the keys and LEDs on the COMfortel 3600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 27 Basic Knowledge Device Overview Microphone key with LED Keypad Proximity sensor Display LED Brightness sensor Contact/telephone book key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 28: Hook Key

    2 A B C ä Ä d e f 3 D E F g h i 4 G H I j k l 5 J K L COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 29 The key's LED blinks red as soon as hands-free calling is switched on. Plus key • Increases the volume of the ringer, receiver, or loudspeaker, depending on operating mode. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 30 The key's LED indicates the presence of new (red blinking) or previously viewed (continuous red) entries. redial list key • Opens the redial list. query key • Initiates a query call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 31: Programmable Function Keys

    (see chapter Settings > Function key > Settings Configuration Manager Function keys). Menu Key for Opening the Menu The menu can be accessed via the Menu key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 32 By pressing the menu key and tapping on Achtergrondbeeld, you can select the desired wallpaper for the home screens from the gallery, the live wall papers or the wallpapers. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 33 Press an arrow key on the directional pad to start key-based operation of the display and to enable the elements. Press the OK key on the directional pad to select the enabled element and run its function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 34 You can select different settings (see chapter Settings > Display > Configuring the Display LED (only COMfortel 1400 IP and COMfortel 3600 IP). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 35: Display

    Settings > Display > Setting the Sensitivity of the Proximity Sensor (only COMfortel 3600 IP)). This can be used to exit the power save mode or the ring signal during a call via waving (see chapter Settings > Sound >...
  • Page 36 Favourites bar with a free area for adding apps and widgets Status Info Call log Contacts G Apps Browser Using the Touch Function of the Display Note the basic safety information below. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 37 Tap on the corresponding position on the display briefly with your fingertip (e.g. symbol, button, list entry)..to select, open, start, emphasise, mark, or switch on/off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 38 ... to immediately stop fast scrolling. In some alphabetically ordered lists (e.g. Contacts) the symbol is displayed on the right. Drag the symbol upwards or downwards to scroll to the letter. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 39: Overview Of Connections

    Headset socket Micro SD card slot Network cable socket (PoE) PC socket The next figure shows the connections on the bottom side of the COMfortel 2600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 40 Headset socket Receiver socket Socket for key extension module The next figure shows the connections on the bottom side of the COMfortel 3600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 41 Bluetooth dongle. USB socket SD/SDHC card slot Headset socket Receiver socket G Socket for key extension module Power supply socket COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 42: Display Elements

    Apps and Widgets on the home screens When the telephone is supplied, some apps and widgets are already present on the main home screen and the left-hand favourites bar. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 43 Apps and widgets which you add to the favourite bars are displayed on every home screen. Proceed as follows: • Using the telephone 1. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 44 • Move to another home screen: ... drag the symbol to the screen margin to toggle between the home screens. Release the symbol when you reach the home screen you want. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 45 Functions widget to a home screen or a favourites bar. You find more detailed information about setting up and using function keys in the Functions> Function name > Set up and use function key section. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 46 The following functions can be assigned to the touch function keys: Symbol Function TAM announcement AA gereed AA e-mail AA afluisteren op afstand AA opname autom. AA openen Wisselgesprek Oproepbeveiliging Follow-me COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 47 Gemeenschappelijke lijn (shared line) Groepen Groepsfunctie uit Groepsstatus Headset-gebruik InterCom-toestemming Beltoon Configuratie Pick-up Relais Telefoonnummeronderdrukking Call forwarding, external number Blokkeerlijst Doorschakeling deelnemer (Dn) Doorschakeling deelnemer (Dn) in telefooncentrales. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 48: Status Bar

    VMB vertegenwoordiger VMB doorschakeling Sneltoets Status Bar The status bar at the top of the home screen indicates the state of the telephone at any time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 49 Note: You can set the date and time of the telephone under > Instel- lingen > Systeem > Datum & tijd. Right side The following system symbols are displayed on the right of the status bar: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 50 Network error Power supply error: Insufficient power supply for key extension modules (only COMfortel 2600/3600 IP) Screen lock enabled Alarm enabled Show additional symbols COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 51: Status Info

    It displays information (such as the name of the telephone on the default account, the name of the default account, missed calls) and warnings (such as account errors, muted ringtone). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 52: Apps

    SIM card • SMS functionality • 3G/GSM mobile phone network • WLAN/WiFi network Tap on to display all the apps and widgets installed on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 53: Setup Assistant

    You can use the telephony app to make telephone calls. The telephony app starts automatically when you begin a telephone conversation. The toolbar and other elements are displayed on the telephone's display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 54 Toolbar The following symbols are displayed for standard functions: Symbol Function Ends dial preparation. Opens the telephone's contacts. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 55 Deletes the most recently entered digit. Deletes all previously entered digits and dial a new phone number. Ends the call. Answers the call (hands-free calling mode). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 56 Puts an external call partner into the waiting loop. Starts a conference call. Connects both conference call partners who are in a three- way call with you and leave the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 57: All Apps

    Opens the door that is knocking or with which there is an existing call connection. Turns the stairwell light on. All Apps Tap on to display all the Apps and Widgets installed on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 58 PBX. It may be necessary to grant permission to use the functions. Note: You can configure the structure of the telphones functions. The upper list shows only one of the possible alternatives. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 59 Opens the telephone's contact list and the call log. Starts an app for listening to and managing music. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 60 To install apps of unknown origin: 1. Go to > Instellingen > PERSOONLIJK > Veiligheid > Apparaat- beheer and click the Onbekende bronnen check box. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 61 After you have finished downloading the files, tap on Downloads to display them in a list. Then tap on a file to start installing it. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 62: Indroduction To The Operation

    Proceed as follows: • Using the Configuration Manager • Using the telephone Using the Configuration Manager to Configure a Function Key 1. Open the page > Functietoetsen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 63 6. In the Operation list field, select one of the following options, if available for the function in question: omschakelen: Press the key to switch the function on or off. inschakelen: Enables the function. uitschakelen: Disables the function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 64 Note: Only COMfortel 2600/3600 IP: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone. 3. Tap on the function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 65: Android Keyboard (Screen Keyboard)

    Use the screen keyboard to can enter text. Some apps open the keyboard automatically. In other apps, you can call the keyboard by tapping on the place where you want to enter the text. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 66 Tap once on the "shift key" to write a letter as a capital letter. Once you have entered the letter, lower case letters are used again. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 67: Selecting Your Language

    > Instellingen > PERSOONLIJK > Taal en invoer > Toetsenbord en invoermethoden > Android-toetsenbord > Invoertalen to select a number of different languages for the Android keyboard. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 68: Entry And Selection Fields

    Plakken: Inserts the copied text at the insertion mark. To input a network address, tap on the entry field and use the keypad to enter a network address. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 69 Drag the toggle button onto "ON" to enable the function. Drag the toggle button onto "OFF" to disable the function. Alternatively, tap on "ON" or "OFF" to enable or disable the function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 70: Lists

    The functions and function groups are displayed in alphabetical order. Tap on to display the individual in a functional group so you can select one. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 71: Configuration Manager

    Note: As sub sections of the system telephone can be locked by the administrator, it is possible that you cannot make all the settings in the telephone if you register as user or sub-administrator (see Settings> Permissions). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 72 (for example, http://192.168.178.4). 2. Under Gebruikersnaam, enter the admin username of the PBX. 3. Under Wachtwoord enter the PBX's admin password (8-32 characters). 4. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 73 1. Enter the IP address of the telephone in the address field of the browser (for example, http://192.168.178.4). 2. Under Gebruikersnaam, enter the username sub-admin. 3. Under Wachtwoord enter the associated Sub-admin password (8-32 characters). 4. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 74 3. Under Wachtwoord enter the associated User password (8-32 characters). Note: If no user password has been entered in the PBX, leave this field empty. 4. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 75 Enter the data (32 characters, letters and numbers). 2. Under Gebruikersnaam, enter the username of the telephone. 3. Under Wachtwoord, enter the user password. 4. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 76: Notes For Using The Configuration Manager

    Then click the topic ( ) to select it. The topic you have chosen opens to the right, on the screen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 77: Logging Out

    Note: The Help area can be displayed or hidden. Logging Out Uitloggen button is located in the horizontal navigation bar. Click Uitloggen to log out of the Configuration Manager. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 78 Some functions have list fields in which you can choose from the available options. The selected setting is displayed in the list field. Click the list field to display the options. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 79 One line is added to the list. 2. Fill in the empty entry fields. 3. Click Opslaan. The new entry will be added to the list. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 80: Sorting Entries

    Sorting Entries Tables can be sorted according to the contents of individual columns. • Click a column header. An arrow will appear next to the column header: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 81 Afdrukken: Prints the function key label. Set the print format on landscape and the printing scale on 100 %. Alternatively, you can save the document and print it with PDF Viewer. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 82 Note: If the Configuration Manager is not legible because of scaling/ zooming of the browser, you can restore the original view (e.g. Mozilla Firefox under Weergeven > Zoom > Normaal). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 83: Settings Configuration Manager Configuration Manager

    Configuration Manager. The username corresponds to the username entered in the PBX. The username cannot be entered manually. Freely selectable username. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 84 PBX. The password cannot be deleted manually. Edit the password in the entry fields Wachtwoord and Wachtwoord (herhaling invoer). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 85: Settings Telephone Configuration Manager

    Changes will immediately be adopted. Clicking on Opslaanis then no longer necessary. Delete Configuration Manager password (SIP account) Requirements: • The telephone is not a system telephone on the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 86 PBX. The username cannot be entered manually. Freely selectable username. Wachtwoord (SIP account) Requirements: • The telephone is not a system telephone on the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 87 PBX. The password cannot be entered manually. Enter the password provided from the SIP provider. Repeat the password in the entry field Wachtwoord (herhaling invoer). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 88: Help

    By clicking on one of the topics in the Table of Contents you can open the help screen associated with it on the right-hand side of the help window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 89 Navigating via the Index Click the Index tab (this text may have a different name in some browsers) to go to the index (the tab is highlighted in yellow). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 90 Note: You may have to scroll back to the top of the current help screen to access the symbol. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 91 The tab is enabled (highlighted in yellow). The left-hand area of the help window contains an entry field for the keywords and a button for starting the search. 2. Enter the term in the entry field. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 92 Click the symbol in the help window to display the currently open help screen in the Table of Contents. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 93 Returns to the previous screen of the Instructions. Displays the current help screen in the Table of Contents. Display: Expandable text is closed. Click the symbol or line to expand the text. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 94 Display: Sub-topics are shown. Click the symbol to close the sub-topics. Display: The topic does not have any sub-topics. Click the symbol to open the corresponding help screen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 95: Telephoning

    Query Call (page 117) – Transferring (page 122) – Conference Call (page 128) – Hands-Free Calling (page 132) – Loudspeaker Listening (page 135) – Headset Call (page 137) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 96: Incoming Calls

    If you receive a call and want to to talk with the caller, you can accept the incoming call as you would normally by picking up the receiver. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 97 The call will continue to try to get through and you can accept it at any time. Additional Options – Forwarding a Caller to the Answering Machine (page 322) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 98: Accepting An Incoming Call

    When you receive a call, proceed as follows: • Tap on The caller receives a busy signal, assuming no other telephones are called (for example, in a group call). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 99: Putting A Caller On Hold

    When you receive a call, proceed as follows: 1. Tap on 2. Enter the destination number or select the VoIP account and phone number in the dial window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 100 (speed dialling key), you can forward the call by simply pressing this key and then tapping on . You no longer need to select the function in advance via the display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 101: Call Waiting Calls

    After accepting, you will be connected with the other caller. Your previous call partner hears the on-hold music. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 102: Rejecting A Call Waiting Call

    If a call waiting call is signalled, proceed as follows: • Tap on The caller receives a busy signal, assuming no other telephones are called (for example, in a group call). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 103: Accepting A Call Waiting Call

    If a call waiting call is signalled, proceed as follows: 1. Tap on 2. Enter the destination number or select the VoIP account and phone number in the dial window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 104: Switching Off The Call Waiting Tone

    If a call waiting call is signalled, proceed as follows: • Tap on The second call will continue to try to get through and you can accept it at any time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 105: Outgoing Calls

    Initiating Targeted Exchange Line Access (page 202) – Dialling from the Contacts (page 143) – Dialling from Within the Caller List (page 173) – Dialling from the Call Log (page 166) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 106: Picking Up Receiver And Dialling Telephone Number

    , or delete the most recently entered digit by tapping on • Selection: In the dial window, select the VoIP account and a phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 107: Dialling A Telephone Number With Dial Preparation

    "#" and thereby reach the VoIP provider's voice mailbox, for example. 2. Pick up the receiver or tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 108: Initiating An External Call With Calling Line Identity Restriction

    Once you have finished dialling the phone number, the subscriber will be called. Calling Line Identity Restriction will be disabled as soon as you have ended the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 109: Options For Unsuccessful Calls

    If the subscriber being called does not pick up the receiver, you can initiate "callback on no reply" to reach this subscriber without having to call them repeatedly. This function is available for internal calls. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 110: Initiating Callback When Line Is Busy

    Additional Options – Power Dialling (page 239) Initiating Callback when Line is Busy Requirements: • Both telephones must be connected to the same PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 111 Note: A callback will be stored in the PBX for up to 45 minutes. If the called subscriber has not yet finished their call, the callback will be deleted automatically. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 112: Initiating Callback On No Reply

    If you want to cancel the callback, tap on If you pick up the receiver, the subscriber will be called. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 113: Initiating A Priority Call When Do-Not-Disturb Is Enabled

    Do-not-disturb type all (PBX) selected at the call recipient If the internal telephone you are trying to call is busy because it is set to do- not-disturb, proceed as follows: • Wait 10 seconds. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 114: Call

    If you want to discuss something with another person in the room without your call partner on the telephone being able to hear, you can temporarily mute the call. Additional Options – Initiating a Query Call (page 117) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 115: Information About A Call

    • Enter the numbers and characters. The numbers and characters dialled are shown on the display for a few seconds and you hear the corresponding sounds. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 116: Muting A Call

    Note: If you want to end the current call, and then immediately make a new call, tap on instead, and start dialling the next number within 10 seconds. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 117: Query Call

    Note: Initiating the query call may switch off a previously initiated (manually or automatically) call recording. 2. Enter the destination number or select the VoIP account and phone number in the dial window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 118: Ending A Query Call

    Important: Do not hang up the receiver (this will disconnect any calls waiting in the background or initiate an unannounced transfer of the call to another internal telephone). • Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 119: Options During A Query Call

    Connecting the Other Two Call Partners to Each Other If you want to let your call partners speak with each other, you can connect them. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 120: Toggling Between Conversations

    The business card of the active call partner is connected to the toolbar. 2. Tap on You will then have a one-to-one call with the call partner who had previ- ously been on hold. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 121: Connecting Both Communication Partners

    To connect two call partners to each other, hang up the receiver during a query call. Alternatively, proceed as follows: • Tap on The two call partners are connected with each other. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 122: Transferring

    Note: If, for example, you have accepted a call signalled by call waiting and have therefore established a query call, you can place this call in the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 123: Transferring With Announcement

    Transfer of external calls to external permission granted in the PBX. During a query call, proceed as follows: • Tap on The two call partners are connected with each other. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 124: Transferring Without Announcement

    (speed dialling key). The LEDs for the speed dialling keys then indicate whether a park position is available or busy. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 125: Placing Call Partner In Waiting Loop

    If the internal subscriber does not answer the call within 60 seconds, or the line remains busy during the three minute waiting time, the call will be transferred back to you. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 126: Calling A 3Rd Internal Subscriber And Transferring Them To An Active Call Partner

    Important: Enter phone numbers exactly as when dialling, for example, always enter external numbers with a leading exchange line access number. 4. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 127 Telephoning Transferring Both previously active call partners are connected. You then return to an individual call with your first call partner. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 128: Conference Call

    When you end a conference call, and want to to talk to each of the conference call partners separately one after the other, you can put one of the conference call partners on hold in the background. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 129: Initiating Toggling Between Conversations During A Conference Call

    During a conference call, proceed as follows: 1. Tap on the business card of the call partner to whom you want to switch. 2. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 130: Ending A Call With One Of The Conference Call Partners

    Transfer of external calls to external permission granted in the PBX. During a conference call, proceed as follows: • Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 131: Ending A Conference Call Completely

    Conference Call Ending a Conference Call Completely Requirements: • Initiated conference call During a conference call, proceed as follows: • Put down the receiver or tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 132: Hands-Free Calling

    Note: If you are using a headset, only the loudspeaker key can be used because is being used to initiate and end the headset call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 133: Ending A Call In Hands-Free Calling Mode

    Switching Off Hands-Free Calling and Returning to Normal Calling In hands-free calling mode, proceed as follows: • Pick up the receiver. You are now making a normal call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 134 If you have already picked up the receiver or a headset is connected, press the Loudspeaker key. You are now making a normal call or a headset call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 135: Loudspeaker Listening

    Switching Off Loudspeaker Listening and Returning to Normal Calling During loudspeaker listening mode, proceed as follows: • Press the Loudspeaker key twice. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 136: Ending A Call In Loudspeaker Listening Mode

    Telephoning Loudspeaker Listening Ending a Call in Loudspeaker Listening Mode During loudspeaker listening mode, proceed as follows: • Hang up the receiver. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 137: Headset Call

    If you want to call someone, dial the phone number and tap on press the hook key to initiate the call. Ending a Call in Headset Operation Requirements: • Enabled headset operation COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 138: Initiating The Listen-In Function On The Receiver

    Pick up the receiver. You are now making a headset call with an enabled receiver loudspeaker. Ending the Listen-in Function On the Receiver Requirements: • Enabled headset operation COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 139 Note: If you switch off headset operation during a headset call with an enabled receiver loudspeaker, you will be able to make a normal call using the receiver. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 140: Contacts And Phone Number Lists

    Topics – Contacts (page 141) – Redial List (page 162) – Call Log (page 165) – Caller List (page 172) – LDAP Client (page 175) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 141: Contacts

    Note: If operated on the PBX, the accounts for synchronisation with the PBX are created automatically. The PBX's telephone book is synchro- nised automatically with the contacts App. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 142: Searching And Displaying A Contact

    If more than one contact is present for the letter you entered here, you can enter additional letters to narrow the selection further. 3. Tap on the name of the contact. All the entries for that contact are displayed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 143: Dialling From The Contacts

    • Different phone number: Tap on the name of the contact and then tap on the phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 144: Creating A Contact

    Contact/telephone book > Name of the contact > Menu key > Contact bewerken. 4. Enter the contact's number in the entry field under Telefoon. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 145 9. If necessary, you can enter additional information, for example Firma. Note: Tap Nog een veld toevoegen to open other entry fields, for example OpmerkingenandWeb site. 10. Tap on Gereed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 146: Editing A Contact

    2. Scroll to the contact or enter its first letter using the keypad. 3. Tap on the name of the contact. 4. Tap the Menu key and then tap on Contact bewerken. 5. Make your changes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 147: Deleting A Contact

    (Contact/telephone book key > Name of the contact > Menu > Contact verbergen). Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 148: Sharing Contacts

    Contacts are shared as business cards in vCard format. You can also share all the contacts at once by tapping Contact/ telephone book > Menu > Importeren/exporteren. Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 149: Options For Configuring Contacts

    > Name of the contact > Menu key > Opties and input DTMF signals for the associated door station. Proceed as follows: • Using the telephone Requirements: • for call forwarding: an operational answering machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 150 Contactspecifieke instellingen check box. 11. Tap on Oproep aanname. 12. In the Oproep aanname list field, select one of the following options: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 151: Configuring A Link Between An Ip Camera And A Contact

    (connection between the IP camera and a door station in the telephone book). Proceed as follows: • Using the telephone 1. Press the Contact/Telephone book key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 152: Hiding A Contact

    Hiding a Contact You can also hide a contact which is synchronised with the PBX's telephone book at a later point in time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 153 To display all the contacts that have been hidden, tap on Contact/ telephone book > Menu > Onderdrukte contacten weergeven > Menu > Alle contacten herstellen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 154: Adding/Removing Favourites

    You can select which of the contacts in the contact list are to be displayed. The default setting is that all the contacts in your accounts are displayed in the contact list. Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 155: Function Key For Contact

    In addition, the corresponding LED indicates the status of the function. LED signalling on the contact key: green The contact called and the call was not accepted. blinking COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 156: Setting Display Options

    Additional settings for this function key are described in the following. Contact Select the contact. Setting Display Options You can specify how the contact list is sorted and how the contact names are displayed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 157: Adopting A Telephone Number From Dial Preparation

    Phone numbers can be adopted from dial preparation and added to existing contacts or new contacts. Proceed as follows: • Using the telephone 1. Dial a phone number. 2. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 158: Adopting A Telephone Number From A List Of Telephone Numbers

    3. Add the phone number to an existing contact or to a new contact: • Existing contact: Tap on the name of the contact, make the entries, and tap on Gereed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 159: Adopting Telephone Numbers To Other Dialogues

    2. Scroll to the contact or enter its first letter using the keypad. 3. Tap on the name of the contact. 4. Tap on the phone number you want. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 160: Importing/Exporting Contacts

    4. In the Contacten importeren/exporteren list field, select one of the following options: Importeren uit opslag: Imports contacts from the data storage device. Select the vCard file. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 161 Confirm that you want to export the contacts. Zichtbare contacten delen: Shares the contacts via an app. Confirm that the other device has received the contacts. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 162: Redial List

    2. You can select a call number, or open the call details: • Select the phone number: Tap on the entry. • Open the call details: Tap on next to the entry. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 163: Dialling From Within The Redial List

    Note: If you want to exit the redial list without dialling a phone number, press the Back key. Deleting Entries from the Redial List Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 164 2. Touch and hold the entry and then tap on Verwijderen uit Gesprekken. Note: To delete the entire redial list, press the Menu key, tap on Gesprekken wissen and then tap on OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 165: Call Log

    The following table shows symbols that describe the call type more specifically. Successful outgoing call Unsuccessful outgoing call (phone number busy or subscriber does not answer) Incoming call COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 166: Dialling From The Call Log

    • Edit phone number before dialling: Touch and hold the entry and then tap on Nummer bewerken voor bellen. Make the changes in the dial preparation. Then lift the receiver or tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 167: Deleting Entries From The Call Log

    > Gesprekken wissen > OK. Settings Configuration Manager Call log Proceed as follows: • Using the Configuration Manager (page Instellingen > COMfortel > Telefoonprotocol) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 168 Voor alle oproepen: E-mails are sent for those calls that can be selected below. Opname aan de e-mail toevoegen The call recording is attached to the e-mail. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 169: Settings Telephone Call Log

    Misssed calls of this call type will be forwarded via e-mail. Settings Telephone Call log Proceed as follows: • Using the telephone (page > Instellingen > COMfortel > Meer > Telefoonprotocol) Call log E-mailbericht COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 170 Misssed calls of this call type will be forwarded via e-mail. Uitgaande oproepen protocolleren Inkomende oproepen protocolleren Outgoing/incoming calls will be saved in the call log. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 171 • Onbekende oproep • Externe oproep • Interne oproep • Alarmoproep • Deuroproep • Overige oproepen The call type will be saved in the call log. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 172: Caller List

    There are no new messages. There are only entries which you have already viewed. Proceed as follows: • Using the telephone 1. Press the message key. The available lists are displayed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 173: Dialling From Within The Caller List

    • Dial the phone number without changes: Tap on the entry. or touch and hold the entry and then tap on Bellen <phone number>. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 174: Deleting Entries From The Caller List

    3. Touch and hold the entry and then tap on Verwijderen uit Gesprekken. Note: To delete the entire caller list, press the Menu key, tap on Gesprekken wissen and then tap on OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 175: Ldap Client

    • Using the telephone Furthermore, you can make the following settings: • Contact filter • Phone filter • Use ordering rules 1. Tap on > Instellingen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 176 Note: The BaseDN can be found in the Configuration Manager of the PBX under User data > Address books > Instellingen in the line Simplified user name. next to BaseDN. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 177: Changing The Permission Level

    1. Tap on > Instellingen. 2. Under Accounts tap on LDAP. 3. Tap on the account. 4. Press the menu key. 5. Tap on Autorisatieniveau veranderen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 178: Synchronizing The Account

    1. Tap on > Instellingen. 2. Under Accounts tap on LDAP. 3. Tap on the account. 4. Press the menu key. 5. Tap on Nu synchroniseren. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 179: Deleting An Account

    2. Under Accounts tap on LDAP. 3. Tap on the account. 4. Press the menu key. 5. Tap on Account verwijderen and confirm with Account verwijderen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 180: Functions

    Control by External Apps (page 267) – Telephone Line (page 269) – Announcement Before Answering for Group (System Telephone) (page 273) – Door Functions (System Telephone) (page 278) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 181 Functions – Waiting Field Function (System Telephone) (page 284) – Speed Dialling (page 294) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 182: External Line Transfer (System Telephone)

    Important: For an exchange line transfer, the telephone making the transfer needs the authority level itself to transfer external calls externally. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 183: Function Key For Exchange Line Transfer

    None Requirements for using the function: • Telephone is system telephone on the PBX • Transfer of external calls to external permission granted in the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 184 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Select the system telephony account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 185: Call Waiting

    Using the telephone (function key or > Functies > Wisselgesprek) 1. Switch the call waiting function on or off. 2. Switch the audible signal on or off. 3. Tap on Uitvoeren. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 186: Function Key For Call Waiting

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Wisselgesprekgeluid decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 187: Do-Not-Disturb

    PBX. Likewise, a priority call made from an internal telephone in the PBX will only have an effect when the telephone is used as a system telephone in the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 188: Function Key For Do-Not-Disturb

    2. Tap on Uitvoeren. Function Key for Do-Not-Disturb Press the key to switch do-not-disturb on or off or to toggle. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 189 Oproepen dien niet in de contacten staan, worden afgewezen: switches on rejection of all calls except the ones from contacts entered in the telephone book (when do-not-disturb is switched on) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 190 Functions Do-Not-Disturb bij elke toetsbediening opnieuw beslissen COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 191: Automatic Bandwidth Amplification

    Proceed as follows: • Using the telephone (function key or > Functies > Automatische bandbreedte-uitbreiding 1. Tap on Uitvoeren. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 192: Function Key For Automatic Bandwidth Amplification

    The function can only be set up on a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 193: Boss/Secretary Function (System Telephone)

    – Repeated calls from the boss telephone after an exchange transfer Important: When the boss/secretary function is switched on, incoming calls are also rerouted to the secretary telephone when the functions do- COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 194 Note: In order to recognise a call that comes from the secretary's telephone, the secretary's number can be entered into the telephone book on the manager telephone and assigned a specific ringtone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 195: Secretary Function Key On The Boss Telephone

    A maximum of five secretary keys can be configured on one telephone. Press the key while in the telephone's idle state to switch the boss/secretary function on or off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 196 LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 197: Boss Function Key On The Secretary Telephone

    (blinking) has been forwarded to the corresponding boss telephone. Press the key to initiate a query call to the boss telephone. The boss/secretary function is disabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 198 Function Keys. Additional settings for this function key are described in the following. Account Select the system telephony account. Telefoonnummer chef Enter the boss phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 199: Follow-Me

    2. Select the subscriber whose calls you want to be forwarded: • Manual entry: In the Door te schakelen telefoonnummer entry field, enter an internal number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 200: Function Key For Follow-Me

    Using the Configuration Manager by selecting Follow-me • Using the telephone by selecting Follow-me Notes: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 201 Door te schakelen telefoonnummer Enter the internal number of the subscriber whose calls are to be forwarded. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 202: Targeted Exchange Line Access (System Telephone)

    Note: In any case, the external number must be dialled with the corre- sponding local area code, even if it is the local local area code. Special numbers provided by the VoIP provider, for example numbers for COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 203: Function Key For Targeted Exchange Line Access

    All the account's call channels are occupied (call not possible). yellow At least one of the account's call channels is available. Press the key to use the call channel that is still available. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 204 Select system telephony account Enter the external number that you want to transfer during targeted exchange line access (without an exchange line access number and without a prefix) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 205: Group Function (System Telephone)

    "permanently logged in as incoming" and "permanently logged in as outgoing" in the associated main group. There are three different ways to log in: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 206 "incoming and outgoing" in the group that the subscriber last logged into. In all other groups, the subscriber is then only "logged in as incoming". COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 207: Logging The Telephone In/Out

    • Manual entry: In the Groepen entry field, enter the group number. • Selection: Tap on and select the group based on its name. 4. Tap on Uitvoeren. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 208: Function Key For The Group Function

    Notes: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 209: Logging Telephone Out Of All Groups

    Groepen Enter a group number Logging Telephone Out of All Groups Proceed as follows: • Using the telephone (function key or > Functies > Groepsfunctie uit) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 210: Function Key For Logging Out Of All Groups

    Controlling of the PBX via telephone permission assigned in the PBX Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Groepsfunctie uit • Using the telephone by selecting Groepsfunctie uit COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 211: Function Key For Displaying The Group State

    The group state is not being queried. LED signalling on the speed dialling keys assigned to subscriber numbers: The telephone is logged out of the group. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 212 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Select system telephony account. Groepen COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 213 Functions Group Function (System Telephone) Enter a group number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 214: Headset Operation

    Using the telephone (function key or > Functies > Headset- gebruik) Requirements: • Connected Headset 1. In the Automatische oproepaanname list field, select one of the following options: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 215: Function Key For Headset Operation

    Press the key to switch headset operation on or off or to toggle. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 216 (met geluid): Switch on automatic call acceptance and the attention tone when headset operation is switched on decide each time a key is pressed Tijd tot oproepaanname Enter a value COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 217: Intercom Announcement/Hands-Free Calling

    Note: The only system telephones in the group that are called are those which are available for a conversation, e.g. those that are not busy. This COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 218: Performing Intercom Announcement

    Instellingen > Provider & telefooncentrale > Name of Provider/PBX > Telefoonnummers > Speciale telefoon- nummers > Keypad sequence for InterCom hands-free calling. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 219: Function Key For Intercom Announcement

    In addition, when InterCom destination is defined on the first key level, the status of the InterCom destination connection is indicated by the corre- sponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 220 InterCom permission is present at the InterCom destination Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting InterCom-melding • Using the telephone by selecting InterCom-melding COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 221 A short press of the key starts the announcement. Another short press of the key ends the announcement Account Select the account for the PBX InterCom-doel Enter the internal number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 222: How Intercom Hands-Free Calling Works

    ##012 has been entered under Instellingen > Provider & telefooncentrale > Name of Provider/PBX > Telefoonnummers > Speciale telefoonnummers > Keypad sequence for InterCom hands-free calling. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 223: Function Key For Intercom Hands-Free Calling

    In addition, when InterCom destination is defined on the first key level, the status of the InterCom destination connection is indicated by the corre- sponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 224 LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 225: Switching Intercom Permission On/Off

    Controlling of the PBX via telephone permission assigned in the PBX For InterCom calls, InterCom permission must be enabled in the system telephone that is called. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 226: Function Key For Intercom Permission

    Using the Configuration Manager by selecting InterCom-toestemming • Using the telephone by selecting InterCom-toestemming Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 227: Configuration Switchover (System Telephone)

    At least two configurations have been set up in the PBX • Configuration switchover permission granted in the PBX 1. Select the identification number of the configuration: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 228: Function Key For Configuration Switchover

    The configuration saved in the key is disabled. Requirements for using the function: • Telephone is system telephone on the PBX • Configuration switchover permission granted in the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 229 Additional settings for this function key are described in the following. Account Select the system telephony account. Te activeren configuratie Configuration manager: select the configuration Telephone: Enter identification number in the entry field COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 230: Macro Function

    Lo (disable LED) to the end of a macro. If you want to stop running the macro, press the hook key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 231: Function Key For The Macro Function

    LED. Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Macro • Using the telephone by selecting Macro COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 232 Up to 100 characters for a maximum of 10 keys, up to 40 characters for additional keys The following commands: Z [number sequence]: Number sequence selection including * and # W [digits 1-5]: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 233 Pauses cannot be entered at the beginning of a macro. The maximum pause time is 5 seconds. This restriction does not apply for the C command (waiting for a connection). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 234 In this way the switching status of a different function that is enabled at the same time can be seen on the LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 235: Pick-Up

    1. Tap on > Functies > Pick-up. Alternatively, press a function key configured for pick-up. 2. In the Pick-up doel entry field, enter the ringing telephone's internal number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 236: Pick-Up During A Call

    2. In the dial window, select the VoIP account and a phone number. Note: If you want to take a call that is directed to a group, select the pick- up for the group number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 237: Function Key For Pick-Up

    Press the key to initiate a pick-up. A call is in progress on the internal telephone. Press the key to initiate a call pick-up. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 238 Function Keys. Additional settings for this function key are described in the following. Account Select the account Pick-up doel Enter the internal number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 239: Power Dialling

    If power dialling is not successful, the telephone automatically cancels the function after 10 minutes. Note: If interruptions occur (for example, calls that are initiated in the meantime), this time period will accordingly extend. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 240: Initiating Power Dialling

    The telephone is not in the idle state. It is currently attempting to reach the subscriber in question: Press the hook key or tap on cancel Power Dialling via the status bar. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 241: Relays (System Telephone)

    1. Select the relay: • Manual entry: Enter a relay ID in the Relais-ID entry field. • Selection: Tap on and select a relay ID. 2. Tap on Uitvoeren. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 242: Function Key For Switching Relays

    Keys. Additional settings for this function key are described in the following. Operation decide each time a key is pressed Account Select the system telephony account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 243 Functions Relays (System Telephone) Relais-ID Enter the identification number. You find it in the PBX (Device > Relays (Actuators)). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 244: Calling Line Identity Restriction

    1. In the Operation list field, select one of the following options: omschakelen: Switches Calling Line Identity Restriction on or off. inschakelen: Switches Calling Line Identity Restriction on. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 245: Function Key For Calling Line Identity Restriction

    Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Telefoonnummeron- derdrukking • Using the telephone by selecting Telefoonnummeronderdrukking COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 246 Functions Calling Line Identity Restriction Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 247: Call Forwarding

    The different call forwarding types are described in the following chapters. Please refer to the PBX Advanced Information for instructions about how to set up call forwarding for groups. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 248: Call Forwarding For Subscribers

    Proceed as follows: • Using the telephone (function key or > Functies > Doorschakeling deelnemer (Dn)) Requirements: • For internal destination numbers: Telephone connected to a PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 249 Account Select the account for which call forwarding is to be configured. Doorschakeldoel COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 250: Function Key For Switching Off All Call Forwarding For Subscribers

    Subscriber call forwarding is enabled for a different desti- nation. Subscriber call forwarding is disabled. Requirements for using the function: • for internal destination numbers: Telephone connected to a PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 251: Function Key For Call Forwarding For Subscribers

    LED signalling on the key (not applicable if assigned with "Call fwd. (scr.), deactivate all": Subscriber call forwarding is enabled for the configured desti- nation. yellow Subscriber call forwarding is enabled for a different desti- nation. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 252 "call forwarding (unconditional)" function for the subscriber bij bezet: "call forwarding (on busy)" function for the subscriber bij niet melden: "call forwarding (if not responding)" function for the subscriber Account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 253: Call Forwarding For Subscribers In The Pbx

    The calls are not saved in the call log. Proceed as follows: • Using the telephone (function key or > Functies > Doorschakeling deelnemer (Dn) in telefooncentrales.) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 254 In this case, the other call type forwarding are overridden, but remain enabled. As soon as "Call fwd. unconditional" is switched off, all the other types of call forwarding that are enabled become effective again. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 255: Function Key For Call Forwarding For Subscribers In The Pbx

    (Doorschakeling Dn uitschakelen (alle)) switches off call forwarding for subscribers. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 256 "call forwarding (unconditional)" function for the subscriber bij bezet: "call forwarding (on busy)" function for the subscriber bij niet melden: "call forwarding (if not responding)" function for the subscriber COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 257: Call Forwarding For External Numbers

    The call forwarding for external numbers is set up in the PBX, using the system telephone, and is executed there. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 258 Switches on or off call forwarding for external numbers on busy. • bij niet melden Switches on or off call forwarding for external numbers on no reply. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 259 Number to forward Enter the PBX‘s external number that is to be forwarded (without exchange line access number and without area code). Doorschakeldoel COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 260: Function Key For Call Forwarding For External Phone Numbers

    "Call fwd. unconditional" (unconditional call forwarding) for external numbers. yellow Call forwarding for external numbers is switched on in the public exchange/PBX for a different destination or a different configuration. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 261 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Doorschakeltype COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 262 Important: If the automatic exchange line request is disabled, the forwarding destination must always be entered with exchange line access number. If the automatic exchange line request number is COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 263 Functions Call Forwarding enabled, the exchange line access number must always be entered without exchange line access number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 264: Blacklist

    If the blacklist is full, the oldest entry will be automatically overwritten. Configureren Opens the page for configuring the list entry. Nieuw A new phone number is added to the blacklist. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 265: Settings Telephone Blacklist

    Press the key assigned to Blokkeerlijst to enable or disable the entrie blacklist. By long pressing the key assigned to Blokkeerlijst during a call, the phone number of the caller will be taken over into the blacklist. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 266 Using the Configuration Manager by selecting Blokkeerlijst • Using the telephone by selecting Blokkeerlijst Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 267: Control By External Apps

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Te starten app COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 268 Configuration manager: Enter the name of the app that controls the function Telephone: Tap on Selecteren and select the app from the list. that controls the function key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 269: Telephone Line

    If a connection is established through the account, one of the keys in this group, that is not yet assigned to a call, will automatically be selected to represent the connection state. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 270 The call is held locally in the telephone and the caller's business card is not connected to the toolbar. Press the key twice to pick up the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 271 Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Telefoonlijn (line) • Using the telephone by selecting Telefoonlijn (line) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 272 SIP account: Enter the phone number of the account or, in the case of SIP trunking, the DDI main number and Direct Dial In without prefix COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 273: Announcement Before Answering For Group (System Telephone)

    The caller hears the announcement for "Announcement before answering" only if all the group members are busy. After this, the caller is automatically connected to the appropriate queue. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 274: Switching Announcement Before Answering For Group On/Off

    Text before answering announcement present in the PBX and assigned to the group 1. In the Operation list field, select one of the following options: uitschakelen: Switches off announcement before answering for the group. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 275: Function Key For Announcement Before Answering

    LED signalling on the key: green The announcement before answering function is enabled for the configured group. The announcement before answering function is disabled for the configured group. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 276 - bij bezet: switch an announcement before answering "busy" for the group on or off omschakelen - altijd: switch a continuous announcement before answering for the group on or off Account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 277 Functions Announcement Before Answering for Group (System Telephone) Selection of the system telephony account Groepen Enter group number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 278: Door Functions (System Telephone)

    PBX To operate the door function, press the function key configured for the door function. Alternatively, proceed as follows: 1. Tap: > Functies > Deurfuncties COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 279: Own Telephone Rings (Door Call) - Opening Door

    To establish a call connection with the door station, you must press a suitably configured speed dialling key. Own Telephone Rings (Door Call) – Opening Door Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 280: Door Knock - Opening Door

    In particular, you can reject, ignore, or accept, a door call, and open the door for the visitor, by using the door opening function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 281: Function Key For The Door Functions

    PBX. Function Key for the Door Functions Press the key to switch on the door opening function and/or the light. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 282 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation " : open the door COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 283 Licht aan: switch the stairwell light on openen - licht aan: open the door and switch the stairwell light on decide each time a key is pressed Deurtelefoonnummer Enter phone number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 284: Waiting Field Function (System Telephone)

    The maximum number of waiting field receptions is limited by the number of possible group members. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 285: Process Of Call Acceptance In Waiting Field

    (waiting field keys), on the switched on waiting field reception telephones, that have been assigned with the Shared line function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 286 After the waiting field reception telephone is switched on, any subscriber call forwarding configured for the telephone, parallel calls, and the do- not-disturb function, are switched off. These functions (for example, call COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 287 LED lights up in red and the display is in the idle state. Now you can make a call as normal, for instance, by selecting a phone number from the telephone book. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 288: Switching Waiting Field Reception On/Off

    2. Tap on Uitvoeren. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 289: Function Keys For A Shared Line

    The call is held locally in the telephone and the caller's business card is not connected to the toolbar. Press the key twice to pick up the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 290 Requirements for using the function: • Telephone is system telephone on the PBX • The telephone has been selected in the PBX as a waiting field reception COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 291 Important: You cannot assign calls via the DDI for SIP trunking accounts and ISDN PTP connections. Do not enter a value in the MSN/ URL entry field. The calls are assigned via the account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 292: Function Key For Switching Waiting Field Reception On/Off

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 293 Functions Waiting Field Function (System Telephone) Selection of the account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 294: Speed Dialling

    The names assigned to the phone numbers are shown one after the other on the display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 295: Display Of The Registration Status

    PBX, their LED will blink yellow. How to switch the registration status on or off is describe in the chapter Settings > Display > Settings Configuration Manager Display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 296: Function Key For Speed Dialling

    A call is being made from the internal telephone and the call (blinking) was not accepted. yellow The internal telephone is unreachable (do-not-disturb or subscriber call forwarding has been configured). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 297 When you press the key, a dialogue opens, in which you can assign a new account to the key. Tap on Account aanmak- COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 298 Selection of the account Doeltelefoonnummer Enter the destination number or the user part of the SIP URI. The user part is the character string in front the @ character. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 299: Local Answering Machine

    Recording a Call (page 331) – Performing Remote Access (page 336) – E-Mail (page 339) – Answering Machine List (page 350) – Voice Memos (page 359) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 300: Local Answering Machine

    Call recordings can be played from the answering machine list. Remote access is used to access and operate the answering machine from another internal telephone or from an external telephone. Requirements: • Answering machine available COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 301 > Boodschap (in the list field in the upper left corner) • Performing a recording. – Using the telephone (during a call) • Performing remote access. – Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 302: Settings Configuration Manager Answering Machine

    Date and time are played bacl before the message. Scheidingsgeluid A separator tone is played back between messages. Answering machine AA gereed Calls will be accepted according to the configured call acceptance. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 303 Automatic call recording ends immediately when a query call has begun. Every call will be recorded automatically. Call recording must be started manually. Boodschap voor opname COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 304 (only COMfortel 3600 Note: Remote access via voice control is only possible in German. Taalbesturing en DTMF-cijfers: Remote access will be performed via voice control and DTMF codes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 305 Important: Enter phone numbers exactly as when dialling, for example, always enter external numbers with a leading exchange line access number. (Exception: selected account exchange line). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 306: Call Acceptance

    Calls for groups in which the telephone is a member, are also accepted. Recording time (1...99 minutes, 99- > unlimited) Note: Recordings whose recording time is shorter than 1 second are not saved. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 307 The sequence displayed above corresponds to the sequence that is taken into account in the settings. Relevant call types, for which call acceptance has not been configured, are ignored when there is an incoming call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 308 Geen aanname oproep: The call from this caller is not accepted by the answering machine.. If remote access is enable, this option has no effect. Boodschap Select the announcement. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 309 The answering machine sends a notification to the e-mail address, that was configured in the telephone, when new message are present. Bericht als bestandsbijlage toevoegen COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 310 Developer). Importing language file from data storage device (PC) Taalbestand importeren > Search Requirements: • A language file (*.fs) saved on a data storage device (PC) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 311 At least one announcement Mark the announcement > Configure. Enter the name in the entry filed. Boodschap importeren Requirements: • An announcement file (*.wav) saved on the hard disk COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 312: Settings Telephone Answering Machine

    Using the telephone (page > Instellingen > COMfortel > Antwoordapparaat) Answering machine settings AA gereed Calls will be accepted according to the configured call acceptance. Automatische weergave COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 313 Call acceptance Call acceptance and the announcement assignment can be configured on a call-specific basis. The call acceptance rules determine which rules apply for which call type. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 314 Willekeurige oproepen are used. Anonieme oproepen Van contact Externe oproep COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 315 The answering machine cannot differentiate between scheduled calls, fallback subscribers, or unsuccessful attempts to connect calls, and normal internal calls, and so it takes all these calls. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 316: Call Recording

    Therefore, every recording lasts as long as it has been defined here. Indicates after how many minutes the answering machine ends a recording by itself. Call recording Automatische opname COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 317 The selected announcement will be played back prior to call recording. Boodschap Select the announcement prior to call recording from the previously configured announcements. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 318 New messages are attached to e-mail notifications in *.wav format and then sent. Verzonden bericht als gelezen markeren If the messages have been sent successfully, they will be marked as read. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 319 Important: When operating as a system telephone on the PBX, the PBX specifies the remote access PIN. The remote access PIN matches the user PIN entered on the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 320 Note: Not available languages can also be uploaded in .fs format via the Configuration Manager. Select the language in which the announcement is to be played. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 321 Local Answering Machine Local Answering Machine Note: The phone language can also be provisioned (see www.auerswald.de/service under Developer). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 322: Forwarding A Caller To The Answering Machine

    Local Answering Machine Forwarding a Caller to the Answering Machine Forwarding a Caller to the Answering Machine When you receive a call, proceed as follows: 1. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 323: Answering Machine Accepts Call - Adopting Call

    If the answering machine has already accepted the call, proceed as follows: 1. Pick up the receiver or press the hook key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 324: Function Key For Readiness

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 325: Function Key For Message Forwarding Via E-Mail

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 326 Local Answering Machine Function Key for Message Forwarding via E-Mail bij elke toetsbediening opnieuw beslissen COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 327: Function Key For Call Acceptance Rules

    Additional settings for this function key are described in the following. Oproep aanname Boodschap en registratie: The caller hears the announcement selected at the end and can then leave a message on the answering machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 328 Externe oproep: caller is an external subscriber Interne oproep: caller is an internal subscriber Deuroproep: caller is any door Willekeurige oproepen: Any caller Account Select the system telephony account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 329: Announcement Settings In The Telephone

    . If you press , the announcement is no longer used as the default announcement. Recordings whose recording time is shorter than 3 seconds are not saved. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 330 Select announcement > > Naam bewerken Enter the announcement name. Delete annuncement Requirements: • At least one announcement Select announcememt > The marked announcement will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 331: Recording A Call

    Notes: Recordings whose recording time is shorter than 1 second are not saved. Call recording ends immediately when a query call has begun. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 332: Function Key For Starting Call Recording

    The function can only be set up on a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 333: Function Key For Automatic Call Recording

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 334: Remote Access Variants

    Using quick access is not appropriate if you have configured settings on your PBX or telephone that cause the telephone to delay making a call (for example, subscriber call forwarding on no reply). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 335: Configuring Remote Access

    4. If you want the answering machine to notify you as soon as a new message is present, configure message forwarding and switch it on when required. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 336: Performing Remote Access

    (REMOTE.WAV) and can start remote access (without entering the PIN). 2. To start the remote access during the announcement, enter the following DTMF numbers: * Remote access PIN # COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 337 *99: Records a voice memo. Ring off to save the memo or press #. To cancel, press *. Note: This request is currently not available with voice control. Auflegen: Ends remote access. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 338: Function Key For Remote Access

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 339: E-Mail

    – Using the Configuration Manager (page Instellingen > COMfortel > E-mail > Uitgaande mail server) – Using the telephone (page > Instellingen > COMfortel > Meer > E-mail) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 340: Settings Configuration Manager E-Mail

    The user-defined language template has the boilerplates described above, in the relevant language, and can be configured by the user. Language Template (Language): The language template cannot be configured by the user COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 341 To view the individual boilerplates of a language template (language), mark the corresponding line in the table under Taalsjabloonbeheer, select a boilerplate in the list field in the middle of the line and then click Weergeven. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 342 Note: The language template will be exported entirely. Therefore, it is not necessary to specifically select a boilerplate. Logo importeren Requirements: • A logo (*.jpg) saved on a data storage device (PC) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 343 Enter the address of the SMTP outgoing e-mail server (server or IP address). You can obtain the address of the outgoing e-mail server from your e-mail provider or you can read it up in the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 344 Enter the username. In most cases, the complete e-mail address of the sender must be entered. You will obtain further information about this from your e-mail provider. Wachtwoord Requirements: • Gebruikersnaam/wachtwoord was selected as authentification type COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 345 Enter the e-mail address of the recipient. Test e-mail verzenden Requirements: • A set up e-mail account (see chapter Local Answering Machine > Settings Configuration Manager E-Mail) Test e-mail will be sent. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 346: Settings Telephone E-Mail

    The user-defined language template has the boilerplates described above, in the relevant language, and can be configured by the user. Language Template (Language): The language template cannot be configured by the user COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 347 Enter the port number of the outgoing e-mail server. You can obtain the port number from your e-mail provider or read it up in the Internet. AUTHENTICATION Soort authentificatie COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 348 Enter the authentication password. It is the password of the sender‘s e-mail account. E-mail in HTML-formaat verzenden E-mail will be formatted and send in html format. Thus, an e-mail can also contain e. g. images and hyperlinks. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 349 Enter the e-mail address of the recipient. Test e-mail verzenden Requirements: • A set up e-mail account (see chapter Local Answering Machine > Settings Configuration Manager E-Mail) Test e-mail will be sent. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 350: Answering Machine List

    The Message key LED shows you that there are recordings present in the answering machine list. LED signalling on the message key: No recordings present. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 351 Menu key and tapping on Instel- lingen. 3. In the list field on the left, above the answering machine list, select one of the following options: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 352 Menu key, tap on Alle berichten wissen and then tap on OK. Calls the phone number of the caller who has left the message. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 353: Listening To Recordings (Messages, Voice Memos And Call Recordings)

    5. Select one of the following options: Interrupts the recording playback. Jumps backwards 5 seconds when the recording is being played back. Ends the recording playback. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 354: Forwarding Recordings (Messages, Voice Memos And Call Recordings) Via E-Mail

    COMfortel > Meer > E-mail menu 1. Open the answering machine list. 2. In the list field on the left, above the answering machine list, select one of the following options: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 355: Dialling From The Answering Machine List

    2. In the list field on the left, above the answering machine list, select one of the following options: Alle registraties: Displays all the entries saved in the answering machine list. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 356: Deleting Recordings (Messages, Voice Memos And Call Recordings)

    (together with the voice memos and call recordings), or delete them individ- ually. Proceed as follows: • Using the telephone 1. Open the answering machine list. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 357: Function Key For The Answering Machine List

    Press the key to which AA openen has been assigned to open the answering machine list. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 358 Using the Configuration Manager by selecting AA openen • Using the telephone by selecting AA openen Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 359: Voice Memos

    4. Tap on to stop recording the voice memo. Note: Recordings whose recording time is shorter than 3 seconds are not saved. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 360: Listening To Voice Memos

    Note: The buttons are only active while the recorded voice memo is being played back, and not while the voice memo information is being played back. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 361: Function Key For Recording Voice Memos

    The function can only be set up on a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 362: E-Mail And Instant Messaging

    It also tells you how to send and receive instant messages with the Instant Messaging app. Topics – E-Mail Account (page 363) – E-Mail (page 368) – Instant Messaging (page 371) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 363: E-Mail Account

    3. Enter the password in the Wachtwoord entry field. Note: If you set up another e-mail account, you can define the new account as the default account for new e-mails. 4. Tap on Verder. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 364 The Inbox of the e-mail account is opened and the account is synchro- nised. You can now use this account to send and receive e-mails. 8. Tap on Verder. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 365: Configuring An E-Mail Account

    You can also use the e-mail app on the telephone to make multi-account settings for all your e-mail accounts. Proceed as follows: • Using the telephone 1. Tap on > E-mail. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 366 11. Only if e-mail notification is switched on: Tap on Beltoon and select a ringtone for notifications from the list field. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 367: Removing An E-Mail Account

    Note: When you delete an account, all the messages, contacts and other data associated with it are also deleted from the telephone. 4. Tap on Account verwijderen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 368: E-Mail

    Note: When the Inbox is open, tap on to display other folders for an e-mail account, e.g. the draft or sent folders. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 369: Writing And Sending E-Mails

    5. Tap on Zenden. Writing and Sending E-Mails Proceed as follows: • Using the telephone Requirements: • A set up e-mail account 1. Tap on > E-mail. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 370 If you want to send the e-mail later, press the Menu key and then tap on Opslaan. To discard the e-mail, press the Menu key and then tap on Afwijzen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 371: Instant Messaging

    3. In the Verzenden via account list field, select the account you wish to use to send the instant messages. 4. In the Verzenden via telefoonnummer list field, select the number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 372: Reading And Replying To An Instant Message

    You have only instant messages that have already been read, but no new messages, Proceed as follows: • Using the telephone Requirements: • Configured Instant Messaging app 1. Tap on > Exchange Services. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 373: Writing And Sending An Instant Message

    Proceed as follows: • Using the telephone Requirements: • Configured Instant Messaging app 1. Tap on > Exchange Services. The last page displayed (conversation or message list) opens. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 374 2. Only for an opened conversation: Tap on to display the message list 3. Tap on 4. Enter the message in the Melding entry field. 5. Tap on Zenden. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 375: Voice Mailboxes On The Pbx

    Notification via E-Mail (page 389) – Remote Access (page 392) – Message List (page 397) – Announcements (page 411) – Voice Memos (page 415) – Archive (page 421) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 376: Voice Mailbox

    If the local answering machine and a voice mail/fax box are both enabled on a subscriber's telephone and the data storage device is plugged in, it is the local answering machine that accepts the incoming calls. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 377 – Using the telephone (page > Functies > VMB e-mail) • Switching remote access on/off. – Using the telephone (page > Functies > VMB afluisteren op afstand) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 378: Settings Configuration Manager Voice Mail And Fax Boxes

    You are told when the call was received before the message is played. Scheidingsgeluid You will hear a tone after each message if you listen to several new messages. This makes it easier to identify the individual messages. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 379: Settings Telephone Voice Mail And Fax Boxes

    You are told when the call was received before the message is played. Scheidingsgeluid You will hear a tone after each message if you listen to several new messages. This makes it easier to identify the individual messages. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 380: Signalling Of Fax Boxes

    Press the key that was generally assigned for VMB automatic mode to switch on automatic operation for a voice mail/fax box that has not yet been selected. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 381 Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting VMB automatisch bedrijf • Using the telephone by selecting VMB automatisch bedrijf COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 382: Readiness

    Proceed as follows: • Using the telephone (function key or > Functies > VMB gereed) Operation Switching readiness on or off. Standby permanent Switches readiness on permanently COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 383: Function Key For Readiness

    The readiness of a voice mail/fax box that is defined as temporarily enabled is permanently switched on. Readiness is disabled. The function key has no defined assignment. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 384 VMB telefoonnummer Enter the phone number of the box which is to be switched with the function COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 385: Deputy Function

    Recorded announcement for the voice mailbox Operation Switch the deputy function on or off. VMB telefoonnummer Enter the voice mailbox number. Vertegenwoordiger Enter the deputy‘s number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 386: Function Key For The Deputy Function

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operation COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 387: Message Forwarding

    Using the telephone (function key or > Functies > VMB doorschakeling) Requirements: • The destination for message forwarding has been configured for the voice mailbox in the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 388: Function Key For Message Forwarding

    The function key has no defined assignment. Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting VMB doorschakeling • Using the telephone by selecting VMB doorschakeling COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 389: Notification Via E-Mail

    Notification via e-mail means that the voice mail/fax box sends an e-mail to the e-mail address configured in the PBX to tell you that new messages have arrived. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 390: Function Key For Notification Via E-Mail

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 391 Account Selection of the system telephony account Doeltelefoonnummer Enter the phone number of the voice mail/fax box which is to be switched with the function key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 392: Remote Access

    Using a character string on an internal telephone 1. Call the voice mailbox. The voice mailbox accepts the call. You hear the configured announcement. 2. Dial *. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 393 The following functions are available whilst your own announcements are being played back: #: Selects the announcement currently being played as an active announcement. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 394: Function Key For Remote Access

    Press the key specifically assigned for VMB afluisteren op afstand to enable, disable or toggle the remote access function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 395 Additional settings for this function key are described in the following. Operation decide each time a key is pressed Account Selection of the system telephony account VMB telefoonnummer COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 396 Voice Mailboxes on the PBX Voice Mailbox Enter the phone number of the voice mailbox which is to be switched with the function key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 397: Message List

    The telefaxes are numbered consecutively. The last/ latest telefax is assigned the number 1. From the message list you can also access the following functions: • Call up the fax box archive COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 398: Opening The Message List Of A Voice Mailbox

    Status Info widget. 1. Press the Message key. This displays the available lists (this function is skipped if the other lists are empty). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 399 4. Select a message. 5. Select one of the following options: Starts the recording playback. Distributes the recording to another voice mailbox. Moves the recording to the archive. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 400: Opening The Message List Of A Fax Box

    LED signalling on the message key: No recordings present. New recordings are present. (blinking) The fill level of a fax box has exceeded the warning threshold. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 401 5. Select one of the following options: Saves the telefax to the telephone. Distributes the telefax to another fax box. Moves the telefax into the archive. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 402: Listening To Messages

    Alleen berichten: Displays only the messages saved in the message list. Alleen spraaknotities: Displays only the voice memos saved in the message list. Archief: Displays the voice mailbox archive. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 403: Distributing Messages

    Distributing Messages The messages in a voice mail/fax box can be distributed to other voice mail/ fax boxes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 404 Archief: Displays the archive of the fax box. 4. Select a message. 5. Tap on and enter a phone number. 6. Select one of the following options: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 405: Dialling From The Message List

    Archief: Displays the voice mailbox archive. Boodschappen: Displays the saved and free announcements for the voice mailbox. Spraaknotitie registreren: Starts the recording of a voice memo. 3. Select a message. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 406: Sending A Telefax As E-Mail

    Alle faxen: Displays all telefaxes saved in the message list. Verzonden faxen: Displays only the sent telefaxes. Ontvangen faxen: Displays only the received telefaxes. Archief: Displays the archive of the fax box. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 407: Deleting Messages From The Message List

    Archief: Displays the voice mailbox archive. Boodschappen: Displays the saved and free announcements for the voice mailbox. Spraaknotitie registreren: Starts the recording of a voice memo. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 408: Function Key For Opening A Message List

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 409 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 410 Voice Mailboxes on the PBX Message List Selection of the system telephony account. Doeltelefoonnummer Enter the phone number of the box which is to be switched with the function key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 411: Announcements

    5. Tap on , to start the recording. You now see the entry field in which you enter the announcement's name. 6. Enter a name for the announcement. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 412: Switching Your Own Announcement On/Off

    Using the Configuration Manager on the PBX (see Advanced Infor- mation for the PBX). • Using the telephone Requirements: • You have recorded your own announcement COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 413: Deleting An Existing Announcement

    Proceed as follows: • Using the Configuration Manager on the PBX (see Advanced Infor- mation for the PBX) • Using the telephone 1. Press the Message key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 414 3. In the list field on the left, above the message list, select the Boodschappen option. 4. Select the announcement you want to delete. 5. Tap on to delete the recording. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 415: Voice Memos

    • Alternatively, pick up the receiver and speak into its microphone to improve the sound quality of the voice memo. 4. Tap on to stop recording the announcement. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 416: Listening To Voice Memos

    Ends the recording playback. Jumps forwards 5 seconds when the recording is being played back. Deletes the selected recording. Ends the recording playback and closes the menu. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 417: Distributing Voice Memos

    5. Select one of the following options: verplaatsen: Moves the voice memo to the selected voice mailbox. Kopiëren: Copies the voice memo to the selected voice mailbox. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 418: Deleting Voice Memos

    Press the key generally assigned for VMB spraaknotitie to open a dialogue where you can select the voice mailbox in which you want to record a voice memo. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 419 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Selection of the system telephone account VMB telefoonnummer COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 420 Voice Mailboxes on the PBX Voice Memos phone number of the voice mailbox which is to be switched with the function key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 421: Archive

    1. Open the message list of the voice mail/fax box. 2. In the list field on the left, above the message list, select the Archief option. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 422: Deleting Messages From The Archive

    2. In the list field on the left, above the message list, select the Archief option. 3. Tap on the message. 4. Tap on to delete the message. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 423: Settings

    Language on the Telephone (page 587) – App Accounts (page 588) – Date and Time (page 591) – Telephone Information (page 596) – External Control (page 598) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 424: Providers And Pbxs

    PBXs connect different internal end devices with different public telecoms networks, enabling users to make external and internal calls. The PBXs make different ports/interfaces available for this. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 425 To support the system telephone, the PBX needs at least the following firmware versions: • COMpact 5010 VoIP, COMpact 5020 VoIP, COMmander Basic.2/19", COMmander Business/19": 4.2F • COMpact 4000, COMpact 5000/R: 6.4D • COMmander 6000/R/RX: 6.0C COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 426: Management Configuration Manager Providers And Pbxs

    Provider files with data of various providers can be imported from the Internet. Note: The access data provided via online configuration is a non-binding information. Provider profiles Import COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 427: Management Telephone Providers And Pbxs

    A new provider/PBX will be created and added to the providers and PBXs list. For this purpose, a profile can be downloaded from the Internet. Alle providers/telefooncentrales wissen All providers and PBX in the list will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 428: Settings Configuration Manager Providers And Pbxs

    Requirements: • int Auerswald PBX sub system IPv4 * profile not selected VoIP-provider (Internet) Selects VoIP provider as the type. Telefooncentrale Selects PBX as the type. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 429 Notes: The registrar should only be disabled if the provider requires this. No NAT Keep Alive is performed if the registrar is disabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 430 Requirements: • Set DNS server Uitgeschakeld: Disables the outbound proxy. Automatisch toekennen: Automatically determines an outbound proxy. Handmatig toekennen: Enables you to enter an outbound proxy. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 431 IP address is swapped with the public IP address. This function is performed in the reverse direction for the reply. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 432 Note: If ingeschakeld is selected: if there are problems with unilateral call connections, a STUN server should be used (enabled when you are using STUN). RTP NAT-Traversal COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 433 NAT mapping in the firewall. NAT keep alive is enabled and an additional entry must be made: NAT keep alive interval (sec.) (15...255) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 434 STUN-server IP/URL Enter STUN server IP/URL. STUN-server poort (1...65535) Enter STUN server port. STUN server query interval (min) (1...60) Enter interval. Requirements: • Set DNS server COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 435 The SIP session timer regularly verifies if the call connection still exists. (The telephone/PBX cannot recognize if the provider interrupts the call connection). Interval voor SIP-Session-Timer (min) (5...6) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 436 SIPS. The call data is encrypted with SRTP. Note: If you have saved a root certificate for encrypting calls in your PBX, this is uploaded automatically to the telephone. You must enter the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 437 SIPS: Encryption of SIPS via TLS. SIP/TLS: Encryption of SIP via TLS. Controle van de Host-namen uitschakelen No verification whether the certificate belongs to the domain/IP. SIP-transportprotocol COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 438 Important: If encryption is enabled by SIPS, the TCP transport protocol is used. Manual settings are overwritten. UDP: UDP is used. TCP: TCP is used. DTMF-signalering COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 439 There are various codecs that feature different voice data compression rates thereby require different band widths for data transmission. The equality of VoIP calls is dependent on the codec used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 440 Jitter buffer size entry in milliseconds (duration of the audio signal). Lower values: A lower number of RTP packets can be cached in order to buffer disruptions or to compensate for them. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 441 (VoIP provider, other PBX in the sub-system operation, external VoIP subscriber) does not support the encryption of call data by SRTP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 442 (public exchange). Tap on to display the list of internal contacts. Only internal telephone numbers can be dialled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 443 InterCom-melding: The keypad sequence is required to make an InterCom announcement. InterCom announcements can also be made on accounts where the telephone is not used as system telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 444 Call Through via VoIP. Caution: If you have selected this option, your telephone and your PBX are vulnerable to attacks, for example by transmission of a phone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 445 Optional: is not transferred by all providers. User-provided name: Caller's name in plain text. Optional: is not trans- ferred by all providers. Onbekende telefoonnummers internationaliseren COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 446 (without international prefix (number), e.g. 44). – Met netnummer (05306): The called phone number is sent to the provider without a country code. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 447 – No display text: If calling line identity restriction is enabled, no display text is sent to the called phone number by the provider COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 448 – Aangepast: Uses user-defined settings for number presentation. Notes: The Aangepast option requires additional settings: From Settings for setting up the "From" header. P-Asserted-Identity Settings for setting up the P-Asserted-Identity" header. P-Preferred-Identity COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 449 3 seconds. If this is not possible, the default ringtone will be played. Note: Some providers already have fixed information for some call types. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 450 3 and 10 seconds, the phone reloads the image. If it has changed during this time interval, subsequently, it is reloaded regularly. If this is not desired, 0 must be entered for the "refresh" parameter. <http://my.server.com/my_webcam.jpg;purpose=icon;refresh=0> COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 451: Settings Telephone Providers And Pbxs

    Setting the network interface type allows you to operate the telephone on different networks, for example, VLANs or VPNs. Standaardnetwerk Default network is used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 452 REGISTER requests are sent to the registrar .Additional entries must be made: Registrar-adres Enter registrar address as IP address or URL. Registrar-poort (1...65535) Enter registar port. Tijdsperiode voor registratie (min) (1...60) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 453 Outbound-Proxy-poort (1...65535) Enter outbound proxy port. Note: You find an overview of the PBX ports in the Configuration Manager of the PBX under Overviews > Ports. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 454 In this case, you should disable the SIP session timer. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 455 Default-SIP-server: Server for the normal system telephone operation. • Broadsoft-server: Server for providers with Broadsoft certification. • ESTOS CSTA (ECSTA): Server for the use of uaCSTA. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 456 • Set SIP account: Certificaat importeren . Import certifcate from the hard disk. URL-structuur SIPS: Encryption of SIPS via TLS. SIP/TLS: Encryption of SIP via TLS. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 457 : NAT traversal is performed by the provider/PBX. The SIP request also contains an "rport" part in which the IP addresses used here (local, public) are transported. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 458 If the ingeschakeld option has been selected: the Registrar enabled for the provider/PBX Important: Every port opening on the NAT router is a security risk. Perform the appropriate security measures. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 459 Note: If there are problems with unilateral call connections, enabling the RTP might help. Important: Each port forwarding is a security risk. For this reason, we recommend you use this function only if absolutely necessary. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 460 There are various codecs that feature different voice data compression rates thereby require different band widths for data transmission. The equality of VoIP calls is dependent on the codec used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 461 Here, you must select how the DTMF signalling is to be transmitted. This is critically depened on the provider and the transmission path. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 462 Greater values: A greater number of RTP packets can be cached in order to buffer disruptions or to compensate for them. SRTP COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 463 (e. g. 0 or **). Such PBXs automatically detect whether exchange line access is required or not. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 464 PBXs. Enter the exchange line access number. When used as a system telephone the exchange line access number is automatically transferred from the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 465 Alarmbevestiging: The keypad sequence is required to acknowledge an alarm call with the keypad. Wachtlus: For moving into the waiting loop. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 466 Als in RFC3325 beschreven: Selects a phone number evaluation method in accordance with RFC 3325 (http://www.ietf.org/RFC/rfc3325.txt). This method of evaluating phone numbers is used if the number presentation is guaranteed by security mechanisms. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 467 Onbekende telefoonnummers internationaliseren Phone numbers which are not transferred in the usual format: (e. g. +445306… or 00445306…) are converted into this format. Telefoonnummeroverdracht (uitgaand) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 468 • Formaat van het eigen telefoonnummer : Format in which your own phone number, that is to be transmitted, is to be supplied to the provider. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 469 – Onbekend: If calling line identity restriction is enabled, the display text "anonymous" is sent to the called phone number by the provider. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 470 Notes: The Aangepast option requires additional settings: From Settings for setting up the "From" header. P-Asserted-Identity Settings for setting up the P-Asserted-Identity" header. P-Preferred-Identity Settings for setting up the "P-Preferred-Identity" header. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 471 Note: Some providers already have fixed information for some call types. An alert info can be entered for the following call types: Internal calls Internal priority calls External calls Group calls Alarm calls COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 472 3 and 10 seconds, the phone reloads the image. If it has changed during this time interval, subsequently, it is reloaded regularly. If this is not desired, 0 must be entered for the "refresh" parameter. <http://my.server.com/my_webcam.jpg;purpose=icon;refresh=0> COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 473: Accounts

    Proceed as follows for configuration: • Configuring and setting accounts. – Using the Configuration Manager (page Instellingen > Accounts) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 474: Management Configuration Manager Accounts

    VoIP provider • Knowledge of the Authentication ID assigned by the VoIP provider, if required A new account will be added to the account list. Wissen COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 475: Management Telephone Accounts

    All accounts in the list will be deleted. Note: Touch and hold the account name, to individually delete, edit, register the account or set it as default. Account registreren COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 476: Settings Configuration Manager Account

    Settings Configuration Manager Account Proceed as follows: • Using the Configuration Manager (page Instellingen > Accounts > Configureren) Account settings Accountnaam Enter account name. Gebruik COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 477 • Group • Group function off • Configuration Switchover • Relay • Call forwarding for external subscribers • Announcement before answering for group • Door function COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 478 This account will be used as the default account. To use this account, it has to be selected manually. Default-account van telefooncentrale overnemen COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 479 PBX, the password that is entered in the configuration of the PBX). If no password was entered in the PBX, no entry must be made. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 480 At least one provider/PBX profile has already been set up Note: Some providers/PBXs are already pre-configured in the factory settings. In total you can configure up to 10 providers/PBXs. Select the provider/PBX. DDI-hoofdtelefoonnummer COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 481 SIP-Trunking It is the same as a PTP connection with Direct Dial In option. The VoIP provider assigns a main number with Direct Dial In (DDI), e. g. 92 00 - 0. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 482 • Knowledge of the VoIP provider's subscription URI Important: The BLF resource list subscription function (BLF according to RFC 4662) is currently not available on PBXs. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 483 Boodschap: The caller's system telephone can be programmed to switch on the microphone in addition to the loudspeaker (hands-free) so that a person nearby can speak with the caller using this intercom system COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 484 (only active if SIP trunking has been selected.) DDI (doorkiesnummers) Direct dialling to the DDI main number MSN (telefoonnummer) multiple subscriber number took on from an ISDN to a VoIP connection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 485 If remote access is enable, this option has no effect. Boodschap Standaardbericht A default announcement is used. Own announcement An own-recorded announcement is used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 486 This phone number does not have to match the phone number you use to listen to messages. Telefoonnummer voor het oproepen van berichten Enter the number for fetching messages COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 487 VoIP account. In this case use the "Personal voice mailbox" function to display the status of a particular voice mailbox in the status line. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 488: Settings Telephone Account

    At least one provider/PBX profile has already been set up Note: Some providers/PBXs are already pre-configured in the factory settings. In total you can configure up to 10 providers/PBXs. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 489 • Group • Group function off • Configuration Switchover • Relay • Call forwarding for external subscribers • Announcement before answering for group • Door function COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 490 The adoption of the default account from the PBX is possible as of firmware 6.6 (PBX) and 2.4 (VoIP telephones). The telephone sets the account for the direct exchange line as default account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 491 VoIP providers when you configure an account. You need this ID to access the account. Requirements: • Knowledge of the Authentication ID assigned by the VoIP provider, if required COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 492 Aansluittype Note: If you select the SIP-Trunking connection type, you must then enter a DDI main number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 493 DDI number for the telephone in the entry filed Telefoonnummer and select DDI (Direct Dial In) in the list field Type telefoonnummer. The DDIs are assigned by the provider. Lijst voor bezetlampvelden (BLV) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 494 Requirements: • The telephone is not a system telephone on the PBX InterCom announcement or InterCom hands-free calling can be performed at the corresponding InterCom destination. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 495 Enter the phone number without area codes or the user part of the SIP URI. The user part is the character string in front of the @ character. Standaardaansluiting internal number (MSN) SIP-Trunking DDI or MSN COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 496 The account uses the call acceptance rules configured for the answering machine. Oproep aanname Boodschap en registratie: At the end, the caller hears the selected announcement and can then leave a message on the answering machine. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 497 To use the voice mailbox functions of a standard VoIP account, the specified settings from the VoIP provider must be made: Naam voicemailbox Enter the name. Telefoonnummer van de voicemailbox Enter voice mailbox number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 498 Disable this option if the VoIP provider sends status messages without you having to request them. MWI-subscription-telefoonnummer Enter MWI subscription number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 499: Function Key For Use Of An Account

    The account has been registered (no system telephone). Yellow The account is being registered. blinking The account cannot be registered. Green The account has been registered. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 500 Using the Configuration Manager by selecting Account-gereedheid • Using the telephone by selecting Account-gereedheid Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 501: Network

    > Instellingen > Netwerk > Bluetooth) Settings Configuration Manager Ethernet Proceed as follows: • Using the Configuration Manager (page Instellingen > Netwerk > Netwerk) Ethernet DHCP COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 502 These addresses have no validity on the Internet; this means that data packets with this sender type or recipient address cannot be transported on the Internet. However, they can be used in local networks without restriction. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 503 IP address. This service is provided by DNS servers at the various Internet service providers or by upper domain servers. DNS-server 2 (optional) VLAN-instellingen COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 504 You can connect a non-VLAN-enabled device, such as a PC, to the telephone's external port (PC LAN port) and add this device in the external port VLAN. VLAN interne poort COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 505 Enter VLAN priority of the internal port (lowest priority) to (highest priority). VLAN-Gateway Requirements: • Enabled VLAN Important: Assign different values to the VLAN-ID internal port and the VLAN-ID external port. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 506 > datum en tijd). A connection cannot be established via a VPN if a data packet time stamp is different from the time on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 507 Import the OpenVPN certificate as a part of the OpenVPN structure. OpenVPN certificate deleting Requirements: • OpenVPN certificate saved in the Configuration Manager Delete the existing OpenVPN certificate. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 508 The following entries are possible (several entries are to be separated by a comma): • IP address within the range from 0 to 255 (Example: 123.123.123.123) • Hostname COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 509 The RTP port is a port on the local system and is used as outgoing port for RTP transfers. Lowest RTP port (1024...65471) Enter RTP port (port number). RTP poortbereik (64...256) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 510 Network-based access attempts, such as the number of data packets per second or SIP authentication failures are monitored and evaluated. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 511 Example Example: IP address 192.168.0.240 Network prefix Released address range 192.x.x.x 192.168.x.x 192.168.0.x 192.168.0.240 (only the explicitly entered IP address is released.) IP-blokkeer- en vrijgavelijst Delete COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 512: Settings Telephone Ethernet

    IP address is received automatically. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 513 IP address is considered a part of the network address. If a bit is not set in the subnet mask, the corresponding bit in the IP address COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 514 DNS-server 2 (optional) VLAN-instellingen VLAN interne poort, VLAN-Gateway: • All data packets are forwarded, unchanged, between the ports (POE port, PC port and internal port). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 515 PC data from voice data and give them different priorities. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 516 The external port is placed in a separate VLAN. All data packages are forwarded to the external port. The following entries must also be made: VLAN-ID externe poort (1...4094) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 517 The following entries are possible (several entries are to be separated by a comma): • IP address within the range from 0 to 255 (Example: 123.123.123.123) • Hostname COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 518 The RTP port is a port on the local system and is used as outgoing port for RTP transfers. Lowest RTP port (1024...65471) Enter RTP port (port number). RTP poortbereik (64...256) Enter RTP port range. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 519 > datum en tijd). A connection cannot be established via a VPN if a data packet time stamp is different from the time on the telephone. OpenVPN-Logbestand COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 520 When you restart the telephone, the time will be reset unless it is updated automatically by a time server (NTP server). As data packets are given a time stamp when they are encrypted, it is important that the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 521 IPsec Xauth RSA • IPsec Hybrid RSA Options for PPTP VPN: • PPTP Serveradres Enter server address. For some VPN types additional settings must be made. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 522 Existing connection to the correspondign server Tap on the profile name to disconnect the server. Deleting/editing VPN profile Touch and hold the profile name to edit or delete the profile. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 523 Network-based access attempts, such as the number of data packets per second or SIP authentication failures are monitored and evaluated. IP-vrijgavelijst > ADD TO ENTRY LIST Important: To set the IP whitelist, contact the system administrator. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 524 Network prefix Released address range 192.x.x.x 192.168.x.x 192.168.0.x 192.168.0.240 (only the explicitly entered IP address is released.) IP-blokkeringslijst IP-vrijgavelijst Requirements: • Enabled blacklist and whitelist settings COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 525: Settings Bluetooth (Only Comfortel 3600 Ip)

    Note: In sensitive areas, in which the use of Bluetooth is generally prohibited, you can also remove the Bluetooth dongle from the telephone, in addition to switching Bluetooth off. Using the Configuration Manager Bluetooth Bluetooth is enabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 526: Function Key For Bluetooth

    Using the Configuration Manager by selecting Bluetooth • Using the telephone by selecting Bluetooth Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 527: Sound

    (list of priorities). The caller is always identified first. If no specific sound has been assigned to the caller, the ringtone for the call type is used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 528 2. The ringtone defined for a particular group number, if the group is called 3. The ringtone defined for the group call type, if an undefined group is called 4. The ringtone defined for the door call call type COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 529: Settings Configuration Manager Sounds

    > Functietoetsen) Settings Configuration Manager Sounds Proceed as follows: • Using the Configuration Manager (page Instellingen > Apparaat > Geluid) Volumes Volumes Requirements: • Silent mode disabled COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 530 For a ringtone that has been added, the file title, if existing, is displayed. Otherwise, the file name is displayed. Select the default ringtone. Headset bellen The ringing is played at the headset. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 531 • InterCom • Wake-up calls • Door calls • User-defined call types (up to 5 different call types) Settings for special groups Groepsafhankelijke beltoon > Configureren COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 532: Settings Telephone Sounds

    > Instellingen > Apparaat > Sounds > (Meer)) Sound Volumes Requirements: • Silent mode disabled Move the regulator to individually set the volume for the media, ringtone and alaram. Standaard beltoon COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 533 Requirements: • Silent mode disabled Select the default message tone. Aanraakgeluiden The touching of buttons, symbols etc. on the display is signalled by a tone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 534 Maximale versterking luisteren-micro Move the regulator to set the maximum gain handset micro. Beltoon afhankelijk van soort oproep COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 535 The ring signal will be switched off during call if a gesture (e. g. waving) is made in front of the proximity sensor. The ringer goes on, even on user proximity. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 536: Settings Ringtone

    Press the key during an incoming call to switch the ringtone on or off for this call or toggle. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 537 Using the Configuration Manager by selecting Beltoon • Using the telephone by selecting Beltoon Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 538: Display

    Using the Configuration Manager (page Instellingen > Apparaat > Display) Brightness Display uitschakelen Display will be switched off in power save mode. Display will be dimmed in power save modede. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 539 If you find the LED signals of the fax boxes disruptive or annoying, they can be switched off separately. New fax entries will be signalled. Display-LED (only COMfortel 1400 IP and 3600 IP) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 540 Then, the display no longer reacts on touch. If Geen automaat is selected, the telephone will not automatically be set into the idle state. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 541 The background lighting will then be dimmed or switched off completely and the LEDs are inactive (exception: message LED for missed calls). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 542: Settings Telephone Display

    URL. Select the display wallpaper : Select a wallpaper from the Galerij. : Select an image from the Achtergronden. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 543 The tag will subsequently be replaced depending on the phone type CF1400IP, CF2600 IP or CF3600IP). URL example for COMfortel 3600 IP: http://myserver.de/my/path/ imagenameCF3600IP.jpg. Standby COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 544 Select the screen candy (e. g. clock or colours). For some screen candys, additional settings can be made under Tekstgrootte Select the font size (from small to huge). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 545 (e. g. night configuration). Requirements: • Configured configuration in the PBX (see Advanced Information of the PBX) • Enabled Configuration switchover check box in the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 546 Oproepen en gesprekken weergeven Indicates the status of the call. Oproepen, gesprekken en headset-gebruik weergeven Indicates the status of the call and the headset activation (only COMfortel 3600 IP). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 547 The background lighting will then be dimmed or switched off completely and the LEDs are inactive (exception: message LED for missed calls). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 548: Function Key For The Idle State (Sleep)

    The function can only be assigned to a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 549: Apps, Running Services And Storage Use

    Op SD-kaart Apps installed on the data storage device • Actief Active oder buffered services running in the telephone‘s RAM • Alles All apps on the telephone App name COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 550 Beëindigen Ends the active service • Rapporteren Sends an error report to the service provider Note: You can view more detailed information about a service under Services and Processen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 551: Emergency Numbers

    The emergency numbers you set up in the telephone are not synchro- nised with the PBX‘s telephone book. Noodnummer Enter the emergency number. Naam van het noodnummer Enter the emergency number name. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 552 Note: When selecting a phone number, any account assigned to that number will only be used if you dial a phone number using the Contacts app. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 553: Location

    Note: You can find out your exact location from the relevant Internet sites or with a GPS receiver or smart phone. The following entries must be made: Breedte (latitude) Enter the latitude. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 554: Settings Telephone Location

    The location information may be used by Apps that were given permission. To set the location, the following entries must be made: Breedte (latitude) Enter the latitude. Lengte (longitude) Enter the longitude. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 555 Settings Location Hoogte (altitude) Enter the altitude. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 556: File Manager

    Managing Data in the File Manager Map maken A new folder will be created. Map verwijderen The selected folder will be deleted. Mapnaam wijzigen The selected folders can be renamed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 557 The selected folder or file will be zipped. When zipping a file, you must also enter a file name. Uitpakken The selected *.zip folder or *.zip will be unzipped. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 558: Ip Camera

    Menu key > Opties > DTMF signal open door/light) • Configuring a function key for an IP camera. – Using the Configuration Manager (page > Functietoetsen) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 559: Management Configuration Manager Ip Camera

    You can only restore deleted IP cameras if you have backed up their data to the data storage device in the telephone. The marked IP camera will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 560: Management Telephone Ip Camera

    All IP cameras will be deleted. Note: Touch and hold an IP camera name, to individually delete or edit the IP camera. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 561: Settings Configuration Manager Ip Camera

    IP camera to the telephone. Notes: If the Beeld wordt slechts eenmaal geladen image frequency is selected, only one picture is sent and the display is not updated. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 562 The image of the IP camera will only be displayed in the telephony app during an incoming call. The image of the IP camera will be displayed in the telephony app and in the IP camera app. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 563 Enter the user. You find the user in the Advanced Information of the IP camera. Wachtwoord Enter IP camera password. You find the password in the Advanced Infor- mation of the IP camera. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 564 PTZ (pan-tilt-zoom) cameras (left, right, up, down, zoom in, zoom out, OK key). The OK key pans the IP camera in a predefined position. URL entry in the entry filed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 565: Settings Telephone Ip Camera

    > Instellingen > COMfortel > Meer > IP-camera\'s) IP camera settings Naam Enter the IP camera name. IP/URL Enter the IP cameras IP address or URL. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 566 The image of the IP camera in the telephony app will be displayed in full screen mode during an imcoming or outgoing call. The image of the IP camera will be displayed significantly minimized. Beeld centreren COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 567 IP camera • press the defined function key for the IP camera • are called by a contact that is linked with an IP camera COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 568 IP (see PTZ interface documentation for the IP camera). You find the URL in the Advanced Information of the IP camera. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 569: Function Key For An Ip Camera

    LED. LED signalling on the key: green The IP camera app is switched on. The IP camera app is switched off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 570 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. IP-camera Selection of the IP camera COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 571: Permissions

    Autorisatieniveau veranderen) Proceed as follows for configuration: • Setting permissions for settings. – Using the Configuration Manager (page Instellingen > COMfortel > Rechtenbeheer > Rechter instellingen) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 572: Settings Configuration Manager Permissions

    The permission settings are only accessible if you are logged in? as administrator. If no sub-administrator or administrator is configured on the? telephone, users can make all settings and use all functions. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 573 The displaying of locked functions in the selection list requires a login as administrator ( > Change permission level). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 574: Settings Telephone Permissions

    / Permissions for functions) Permissions for settings Rechtenbeheer The telephone can be protected against unauthorised use by configuring permissions for making settings and using functions COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 575 Select the permission level (administrator, sub-administrator, user) for the following settings: Bluetooth Netwerk Accounts, provider & telefooncentrale Apps Veiligheid Synchronisatie Update & provisioning Datum & tijd IP-camera Opslaan & resetten E-mail COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 576 The displaying of locked functions in the selection list requires a login as administrator ( > Change permission level). Exchange/lines Bereikbaarheid Doorschakeling extern telefoonnummer Boss/secretary Groepen InterCom Door/relay Configuratie Voicemailbox Antwoordapparaat COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 577: Function Keys

    If you press a speed dialling key while the telephone is in the idle state, it automatically picks up a call (when headset is in use) or switches the telephone to hands-free operation. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 578: Settings Telephone Function Keys

    The caller will be displayed initially. Settings Telephone Function Keys Proceed as follows: • Using the telephone (page > Instellingen > COMfortel > Meer > Functietoetsen) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 579 Automatic pick-up acts via a speed dialling key and a pick-up key with defined destination. The connection will be established instantly after pressing the key The caller will be displayed initially. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 580: Security

    > Veiligheid) Apps Installation of apps from unknown sources The telephone can allow the installation of apps from unknown sources (e. g. App Shop, websites, e-mails, etc.) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 581: Settings Telephone Security

    The installation of apps from unknown sources is alllowed. Settings Telephone Security Proceed as follows: • Using the Telephone (page > Instellingen > PERSOONLIJK > Veiligheid) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 582 Enter own password to disable the screen lock. Displayblokkering met gebruikerswachtwoord van de telefooncentrale : Enter PBX user password to disable the screen lock. Automatisch vergrendelen Requirements: • Disabled screen lock COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 583 Notes: For information about the device administrators contact your system administrator. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 584 • To protect your telephone and your personal data, we strongly recommend you only download apps and files from trust- worthy sources. Onbekende bronnen COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 585 Select the credentials and confirm the activation/deactivation in the dialogue. With the activation of the corresponding apps, they will be granted access to the credentials of the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 586 Note: Under Settings > COMfortel > (More) > Phone certificates, the phone certificates can be viewed and checked for correctness. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 587: Language On The Telephone

    > Instellingen > Gebruiker > Taal en invoer) Settings Configuration Manager Telephone language Taal Select the telephone language. Settings Telephone Telephone Language Taal Select the telephone language. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 588: App Accounts

    > Extending the Telephone Functionality). Proceed as follows for configuration: • Managing app account (adding, deleting, synchronizing). – Using the telephone (page > Settings > Accounts) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 589 When disabling the synchronisation, data that was synchronised in the telephone so far will not be deleted. Data of the selected account element will be synchronised. Manual synchronization Accountnaam > > Nu synchroniseren COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 590 Accountnaam > > Account verwijderen Note: Deleting an account also deletes all its messages, contacts and other data from the telephone. The selected account will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 591: Date And Time

    > Instellingen > Systeem > Datum & tijd) Settings Configuration Manager Time and Date Proceed as follows: • Using the Configuration Manager (page Instellingen > Systeem > Datum & tijd) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 592 12-hour format is selected. The following settings must additonally be made: Tijdsindicatie • a.m.: Time applies to morning. • p.m.: Time applies to afternoon. Tijdzone kiezen COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 593: Settings Telephone Time And Date

    COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 594 Tijdzone kiezen Note: If you change the time zone, the time stamp used for data on the telephone is modified to suit the new time zone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 595 Select the correct time zone to ensure that all data on the telephone that has a time stamp, such as calendar entries or e-mails, is displayed with the correct time. Datumformaat Select the date format. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 596: Telephone Information

    • Bootloader CPU board Proceed as follows: • Using the Configuration Manager (page Informatie) • Using the telephone (page > Instellingen > Systeem > Telefoon- informatie) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 597: Using The Configuration Manager

    Netwerkdatastroom Here, the network data stream can be recorded. • Licentie-informatie Information about the licences. Using the Telephone Telefoonstatus Tap on a telepohone information in the selection list to open further infor- mation. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 598: External Control

    HTTP-Requests from a HTTP Client. Action URLs initiate an action in the telephone (e. g. a restart of the telephone). Requirements: • In the telephone enabled Ontvangst van actie-URL\'s check box. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 599 Provisioning http://phoneIP/remote_control?action=PROVISIONING Register http://phoneIP/remote_control?action=REGISTER Make call http://phoneIP/remote_- control?action=CALL&number=<Phone- Number>&accountId=<AccountID> Accept call http://phoneIP/remote_control?action=OFFHOOK Disconnect http://phoneIP/remote_control?action=HANGUP DTMF http://phoneIP/remote_- control?action=DIAL&number=<PhoneNumber> Hold http://phoneIP/remote_control?action=HOLD Retrieve http://phoneIP/remote_control?action=RETRIEVE Conference http://phoneIP/remote_control?action=CONFERENCE 3. Press enter. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 600: Settings Configuration Manager External Control

    The telephone is ready to accept uaCSTA requests. Action URL Ontvangst van actie-URL\'s The telephone can receive and execute HTTP-requests via the PC with Action URLs. Furthermore, the telephone can send commands. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 601: Settings Telephone External Control

    (User Agent Computer Supported Telecommunication Application) is a CTI (Computer Telephony Integration) solution on SIP basis. CTI enables e. g. the establishment, transfer and end of telephone calls and the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 602: Action Url

    PC and executes them. Zenden van actie-URL\'s The following actions can be sent from the telephone: • Incoming calls • Connect • Disconnect • Hold • Idle COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 603 Settings External Control COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 604: Service And Maintenance

    – Remote Configuration (page 636) – Shutting Down and Restarting the Telephone (page 640) – Extending the Telephone Functionality (page 641) – Service Data (page 644) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 605: Backup And Reset

    – Using the telephone Settings Configuration Manager Backup and Reset Proceed as follows: • Using the Configuration Manager (page Instellingen > PERSOONLIJK > Opslaan & resetten) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 606 Important: Note the following legal notes before creating the data backup. The data backup contains the following legally protected components: Configuration of the telephone Names of the internal subscribers COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 607 Note: In contrast to the data backup, only the data that can be provi- sioned will be exported. Read the disclaimer and enter in the entry field. Subsequently, click Export and Save data > OK COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 608 All your personal data and downloaded apps are deleted. You cannot undo this action. The telephone is shut down and then restarted. This can take some time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 609: Settings Telephone Backup And Reset

    Passwords of the telephone, the subscribers, the VoIP accounts and the VoIP subscribers Address book of the telephone Connection data records containing destination, source and time infor- mation for a telecommunication connection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 610 This includes, for example, deleting downloaded apps, personal data (e.g. contacts), function key assignments and your customised configuration of the home screens. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 611: Downgrading The Telephone

    Android version actually goes together with the change of the firmware version but nevertheless, differs from the downgrading of only the firmware version. Both variants are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 612 5. Release the function keys as soon as the LEDs change the flashing rhythm. After a short time, the Setup assistant opens. 6. Put the telephone into operation (see the Instructions). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 613: Update And Provisioning

    The device sets up a connection with a provisioning server, over which it receives the necessary configuration data. Following that the firmware is updated. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 614 Setting the provisioning options (automatic provisioning, DHCP data, Redirect Server, Provisioning from PBX search, Remote configuration via SIP messages). – Using the Configuration Manager (page Instellingen > Systeem > Update & Provisioning) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 615: Settings Configuration Manager Update And Provisioning

    You can switch the automatic installation of updates on again under > Instellingen > Systeem > Update & Provisioning > Automatische update. Requirements: • Firmware file (*.rom) saved on the hard disk COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 616 PBX firmware (see PBX operation instructions). Schedule The schedule specifies the weekday and time at which the update and provi- sioning are to be performed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 617 The address of the update server must be entered on the Instellingen > Systeem > Update & Provisioning > Update • When the automatic update is performed: Data storage device inserted into slot COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 618 A new version of the firmware can be distributed from one system telephone to other system telephones connected to the PBX. Requirements: • Enabled Firmware verdelen check box COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 619 When operating the telephone on another PBX than the PBX, the telephone can be updatet directly from the firmware distributing telephone. For this, you must enter the update URL http://<IP address>/distribute in the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 620 If the telephone's update settings are incorrect, a warning message is displayed to tell you that the check for new firmware was unsuccessful. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 621 If an update is available, the new firmware is also loaded into the telephone if the automatic installation of updates is selected. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 622 The telephone receives the IP address of the provisioning server from the redirect server. Provisioning met centrale zoeken The automatic configuration of the telephones is carried out via the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 623: Settings Telephne Update And Provisioning

    Configure at least one configuration server. Settings Telephne Update and Provisioning Proceed as follows: • Using the telephone (page > Instellingen > Systeem > Update & Provisioning) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 624 Configuration Manager, click on the logo at the top right with the left-hand mouse button. Select the firmware file (*.rom) > Update. To activate the new firmware, click Opnieuw starten. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 625 Tijd Indicates when provisioning is to be performed. Geplande weekdag Indicates the week days on which the update and provisioning is to be performed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 626 The telephone receives the IP address of the provisioning server from a DHCP server. In addition to IP addresses, it is also possible to transmit further data to control the provisioning process. Redirect-Server COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 627 Note: You find further information about the provisioning process on the Internet (see www.auerswald.de/service under Developer). Provisioning-test You can check the provisioning settings, and the way the server works, by initiating a one-time provisioning test. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 628 Notes: After a firmware update you usually require a new version of the instruc- tions. You find up-to-date instructions on the Internet (Auerswald: www.auerswald.de/service, FONtevo: support.fontevo.com). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 629 If an update is available, the new firmware is loaded into the telephone if the automatic installation of updates is selected. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 630 In order to use the new features after the telephone's firmware has been updated, you often may need to update the PBX firmware (see PBX‘s Advanced Information). Update-server URL COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 631 If the update settings of the telephone are correct and a firmware file is available on the update server, the new firmware is installed. The telephone is restarted, and the login window opens. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 632 Current firmware version on the distributing telephone • Data storage device inserted into slot of the firmware distributing telephone with firmware file. The firmware file must be renamed into distribute.rom COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 633 For this, you must enter the update URL http://<IP address>/distribute in the telephone. Firmware may be distributed. The telephone that distributes the firmware is at this moment used as update server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 634: Procedure In Case Of Firware Update Problems

    2. Press the hook key and the query key simultaneously. Keep both keys pressed. 3. While keeping both keys pressed, reconnect the telephone using the PoE cable. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 635 7. Select the file (*.rom) and then click " (this text varies according to which operating system is in use). 8. Click Upload. 9. To activate the new firmware, click Opnieuw starten. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 636: Remote Configuration

    3. Enter the data in the User name/Customer number and Password/ PIN input fields, and click Login. 4. Register the telephone if this has not been done yet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 637 6. Log in to the Configuration Manager. 7. Make the desired changes. 8. Log out from the Configuration Manager. 9. Click in the user interface of the ARA server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 638: Storage

    Proceed as follows: • Using the telephone 1. Tap on > Instellingen > Apparaat > Opslagruimte. 2. Tap on SD-kaart ontkoppelen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 639: Erasing A Data Storage Device

    > Instellingen > Apparaat > Opslagruimte. 2. Tap on SD-kaart wissen. The data storage device is formatted, and all the data on it is overwritten with the compatible file system. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 640: Shutting Down And Restarting The Telephone

    To save electricity, you can shut it down completely by removing the PoE cable. To restart the telephone after a shutdown, remove and reinsert the PoE cable once. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 641: Extending The Telephone Functionality

    > Vrijschakeling > Vrijschakelcode invoeren) • Purchasing extra functions. – Using the Configurations Manager (page Instellingen > COMfortel > Vrijschakeling) – Using the Internet (Auerswald: shop.auerswald.de, FONtevo: shop.fontevo.com) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 642: Settings Configuration Manager Online Shop

    Note: You can also ask your specialist dealer to activate your new functions in the Auerswald/FONtevo online shop. Requirements: • User account in the Auerswald/FONtevo online shop • PC with existing Internet connection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 643: Settings Telephone Online Shop

    A list of the possible functional extensions with their activation status (activated/not activated) is displayed. Enter the activation code from the Auerswald/FONtevo online shop. Note: The activation/voucher codes can also be provisioned (see www.auerswald.de/service under Developer). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 644: Service Data

    Before the recording, every subscriber on the telecommunication connection must be informed that these data will be recorded and must also be informed who will use the received data COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 645 The backup file is saved in the folder configured for downloads on the Further steps: • The technical departments (Service and Development) can use this file to perform debugging. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 646: Glossary

    Glossary Glossary COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 647: Glossary

    ARA Server (Auerswald) Remote Access Server - for remote configuration of the PBX via user interface and Internet access (https://remote- access.auerswald.de). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 648 Special software to display websites from the Internet. Cache Fast temporary memory that accelerates the access to frequently used data (e. g. repeatedly visited Internet sites). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 649: Call Deflection

    In this context, no screening means that the customer-defined number is not checked by the public exchange against the assigned numbers. It may contain any phone number you define (e.g., a service phone number). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 650 Digital Enhanced Cordless Telecommunications (previously Digital European Cordless Telephony) - a standard for digital cordless telephones and data transmission. DECT systems provide encrypted transmission between mobile handset and base station. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 651 This is necessary, for example, to give voice packets (VoIP) priority and to achieve better voice quality. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 652 (keyboard, printer, monitor, etc.) or virtual devices. Digital Subscriber Line - Internet access technology using a digital trans- mission standard that provides wide bandwidths for the transmission of data via telecommunication networks. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 653 INTEL, DEC and Xerox. Exchange ActiveSync XML-based protocol for the synchronisation of data (e. g. e-mail messages, contacts, calendars) between a server and an end device. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 654 Network security component that uses a set of security rules to protect a computer network or an individual computer against unauthorised access to or from the network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 655 PC or router used as an intermediary between two networks. The Internet service provider is the gateway for direct Internet dial-up connections. If you use a router, this is the gateway in a local network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 656 Proxy for the HTTP protocol, over which Internet sites are called or files downloaded. HTTPS Hypertext Transfer Protocol Secure - communication protocol for tap-proof data transfer with encryption within the World Wide Web. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 657 192.168.0.14. The network addresses are divided up into different classes (Class A to C) depending on how many computers can be located in a network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 658 2 and 3, data transmission, etc. Unlike analogue networks, ISDN uses digital trans- mission. Jitter Buffer Buffers RTP packages, to compensate irregular transfer rates of the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 659 Local Area Network - connects computers over company or home networks. LDAP Lightweight Directory Access Protocol - enables you to query the data in a directory service (a hierarchical database) over the network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 660: Mac Address

    Multiple Subscriber Numbers - multiple telephone numbers where an ISDN PTMP connection can be reached. The MSN is the part of the phone number without a local prefix. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 661 The larger the network prefix, the fewer the number of IP addresses that are released. Example: IP address 192.196.0.240 Network prefix Released address range 8 bit 192.x.x.x 16 bit 192.168.x.x COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 662 Software licence acknowledged by the Open Source Initiative (OSI). Open- source licences are the basis of free-of-charge applications whose programming code may be modified without restrictions. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 663: Outbound Proxy

    VoIP telephones, receive power over an Ethernet cable. This benefit of this is that there are fewer power cables to deal with. PoE is described in the IEEE 802.3af standard. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 664 1 to 1023. Outgoing connections are usually established starting at port 1024. Most services that use the standard port numbers (for example, web browsers use port 80). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 665 Point-to-Point Tunneling Protocol - protocol used to set up VPN networks by means of data transmission via tunnels, with less complex encryption than OpenVPN. Public Exchange Node point on the public telecommunication network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 666 The originator can then send a new request to the alternative address. Registrar A registrar (domain name registar) is an organisation or a company that registers Internet domains. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 667 SC-XC cards can store from 32 GB to - theoretically - 2.048 GB (SD 3.0 standard). Information on recommended memory cards can be found in the Internet (Auerswald: www.auerswald.de/service, FONtevo: support.fontevo.com). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 668 Some VoIP providers also support a VoIP PTP connection with a Direct Dial In option. The provider allocates a PBX base number with additional Direct Dial In numbers (DDI numbers), e.g., 9200–0. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 669: Subnet Mask

    IP address is used as a part of the PC address. The value of the subnet mask, as with IP addresses, is often given in decimal form (for example, 255.255.255.0 for IPv4 addresses). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 670 In order to make sure this happens, a large amount of information is sent along with the actual payload data. Most Internet services are implemented with TCP, e.g., HTTP (WWW), SMTP/POPS (e-mail), etc. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 671 LAN. UDP is used by DNS servers, for example. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 672 Digital voice data is sent as IP packets from one telephone to another. This functions the same way as the transmission of a webpage over the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 673 VoIP Provider Internet service provider offering internet telephony (VoIP, Voice over Internet Protocol). VoIP Address VoIP telephone number plus domain, separated by the @ character: <subscriber>@domain. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 674 Widget Program window on the graphic user interface, e. g. for status information, settings , functions , etc. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 675: Abbreviations

    Direct Dial In DECT Digital Enhanced Cordless Telecommunications DHCP Dynamic Host Configuration Protocol DiffServ Differentiated Services Flag Domain Name Service DSCP Differentiated Services Code Point Digital Subscriber Line COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 676 Lightweight Directory Access Protocol Light Emitting Diode Media Access Control Multiple Subscriber Number Message Waiting Indication Network Address Translation Network Time Protocol Private Branch Exchange Portable Document Format COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 677 Session Initiation Protocol Secure SMTP Simple Mail Transfer Protocol SRTP Secure Real-Time Transport Protocol Secure Sockets Layer (obsolete, see STUN Simple Transversal of UDP over NATs Telephone Answering Machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 678 Uniform Resource Locator Universal Serial Bus VLAN Virtual Local Area Network Voice Mailbox Voice Mail and Fax VoIP Voice over Internet Protocol Virtual Private Network Extensible Markup Language COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 679: Index

    .............. 580, 584, 598, 600, 601, 602 activation code ..................642, 643 Alert-info ....................449, 471 Android keyboard operation ...................... 65 announcement before answering ............273, 274 function key ....................275 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 680 .................. 350 deleting recordings ................... 356 forwarding recordings via e-mail ............354 function key ....................357 initiating call ....................355 listening to recordings ................353 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 681 ...................... 58 gallery ......................59 instant messaging ..................59 IP camera ....................59 moving or deleting ..................44 music ......................59 settings ......................58 telephony ..................... 53 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 682 ....................380 automatic playback answering machine ................302, 312 voice mailbox/fax box ..............378, 379 automatic saving, Configuration Manager ..........83, 85 automatic screen lock ..................582 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 683 ............195 bottom side, overview ..................39 brightness sensor ..................... 35 brightness, display ................538, 542, 545 Browser ......................648 business card ....................53 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 684 PBX ................... 253 call forwarding call deflection function key subscriber ................251 call information answering machine ................302, 313 voice mailbox/fax box ..............378, 379 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 685 ..................110 caller list ......................172 deleting entries ..................174 initiating call ....................173 calling line identity restriction ..............108, 244 function key ....................245 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 686 ......................81 table entries ....................79 Configuration Manager, opening in system telephone operation as administrator ..................72 as sub-administrator .................. 73 as user ......................74 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 687 ......... 159 searching/displaying ................142 sharing ....................... 148 contacts and phone number lists ..............140 control by external app .................. 267 function key ....................267 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 688 Index control, IP camera .................. 564, 568 country code .................... 482, 492 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 689 ....................386 determined function keys ................29 device administrators ..................583 DHCP ....................501, 512, 651 dial preparation ..................107, 651 adopting phone number ................157 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 690 ....................36 wallpaper ....................542 display elements ....................42 display-LED ....................... 34 ........................652 Domain ......................652 dongle ......................648 do-not-disturb ....................187 function key ....................188 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 691 ................. 279 opening door at door knock ..............280 downdate ......................652 downgrading, telephone .................611 driver ........................ 652 ........................652 DTMF ....................... 438, 461 signals ......................115 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 692 ..................551 encryption ....................345, 349 end device ....................... 653 entry field ......................68 Ethernet ....................501, 653 DHCP ....................501, 512 OpenVPN ..................506, 519 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 693 Exchange ActiveSync ..................653 exchange line ....................654 extending the telephone functionality ............641 extension ......................654 external line transfer ..................182 function key ....................183 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 694 ..............561, 566 full screen mode ..................562, 566 function keys ..................... 62 programmable ..................... 31 second level ....................31 functions ......................180 Funktionstasten ....................577 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 695 ......................655 group function ....................205 function key ....................208 logging out of all groups ................209 logging telephone in/out ................207 group state, function key ................211 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 696 ......................33 home screen ..................... 42 overview ....................... 35 hook key ......................30 Host ........................656 HTTP proxy ..................508, 517, 656 HTTPS ......................656 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 697 ..................... 483, 495 InterCom announcement ............... 217, 218 function key ....................219 InterCom hands-free calling ..............217, 222 function key ....................223 process ...................... 222 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 698 ................564, 569 password ................... 563, 568 snapshot .................... 563, 567 IP whitelist ....................510, 523 configuring ..................511, 523 deleting ....................511, 524 IPsec ........................ 657 ISDN ......................... 658 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 699 Index jitter buffer ..................440, 462, 658 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 700 Index keep-alive ......................659 keypad ........................ 28 keypad sequences ................. 443, 465 keys ........................22 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 701 ................... 539, 546 signalling of fax boxes ................380 smessage key LED ..................34 legibility ......................82 listen-in on receiver, headset call ending ......................138 initiating ...................... 138 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 702 ..................... 553, 554 logging out of all groups, function key ............210 logo, importing, answering machine ............342 loudspeaker key ....................29 loudspeaker listening ................135, 136 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 703 ................398 opening, function key ................408 microphone key ....................29 minus key ......................30 motion detection, IP camera ..............564, 569 ........................660 ......................... 653 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 704 ................429, 451 network prefix ....................661 notification via e-mail ..................389 function key ....................390 ........................662 number presentation (outgoing) ............446, 467 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 705 ..............112 phone number with dial preparation ............107 priority call ....................113 outgoing mail server IP address ..................343, 347 port, answering machine ..............344, 347 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 706 ..................436, 455 SRTP ....................441, 462 type ......................428 URL structure ..................437, 456 permissions ..................... 571 functions .................... 573, 576 settings ....................572, 574 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 707 ........................ 664 port ........................664 power dialling ..................239, 240 power save mode ................... 541, 547 PPTP ........................ 665 presentation ....................... 82 priority call ......................113 initiating .......................110 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 708 URL ..............623, 627 schedule .................... 616, 625 test ......................627 via redirect server ................622, 626 proximity sensor ....................35 sensitivity ....................545 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 709 Index proxy server ..................... 665 PTP connection ....................664 public exchange ....................665 public exchange subscriber numbers ..........442, 463 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 710 ..............120 connecting both communication partners ..........121 ending ......................118 ending one call ..................120 query key ......................30 quick remote access number ..............305, 320 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 711 ....................338 performing ....................336 remote access voice mailbox ................ 392 function key ....................394 remote configuration ..................636 via ARA server ..................636 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 712 ..................531, 534 default ......................530 function key ....................536 group-dependent ................531, 535 telephone ....................532 router ........................ 667 RTP port ....................509, 518 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 713 ..............378, 379 server ....................... 668 server type ....................436, 455 service and maintenance ................604 service data ..................... 644 backup ....................... 606 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 714 ......................441, 462 status bar ......................48 status info ......................51 storage ......................638 erasing data storage device ..............639 removing/providing data storage device ..........638 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 715 STUN ........................ 669 STUN server ................... 434, 459 subnet mask ....................669 switch ....................... 670 symbols Configuration Manager ................81 system telephone ................477, 489, 670 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 716 ................... 592, 594 ........................671 T-Net functions ....................671 toggle button ..................... 68 touch calibration ....................547 touch function ....................36 keys ......................45 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 717 ...................... 122 internal 3rd subscriber ................126 placing call partner in waiting loop ............125 with announcement .................. 123 without announcement ................124 trusted credentials ..................585 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 718 .................... 616, 625 test ...................... 620, 631 update server URL ................620, 630 update server ....................672 ........................672 use of an account, function key ..............499 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 719 ................415 deleting ...................... 418 distributing ....................417 function key ....................418 listening to ....................416 recording ....................415 VoIP ........................672 VoIP address ..................... 673 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 720 ....................529, 532 voucher code ................... 642, 643 ........................674 adding profile .................... 520 connecting server to profile ..............522 deleting/editing profile ................522 disconnecting .................... 522 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 721 ..................288 function key ....................292 wallpaper ......................542 widget ....................... 674 widgets ....................... 42 adding ......................43 moving or deleting ..................44 status info ....................51 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

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