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comfortel 1400 IP Advanced Information

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Table of Contents

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Download this manual See also: Quick Manual
Advanced Information
for User Interfaces Italian
VoIP System Telephones
Standard VoIP Telephones
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP

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Summary of Contents for comfortel 1400 IP

  • Page 1 Advanced Information for User Interfaces Italian VoIP System Telephones Standard VoIP Telephones COMfortel 1400 IP COMfortel 2600 IP COMfortel 3600 IP...

  • Page 2: Table Of Contents

    Lists ......................70 Configuration Manager................71 Opening the Configuration Manager ............71 Notes for Using the Configuration Manager .........76 Settings Configuration Manager Configuration Manager .....83 Settings Telephone Configuration Manager .........85 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 3 Initiating an External Call with Calling Line Identity Restriction ..108 Options for Unsuccessful Calls............109 Initiating Callback when Line is Busy ..........110 Initiating Callback on No Reply............112 Initiating a Priority Call when Do-Not-Disturb is Enabled ....113 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 4 Initiating Toggling Between Conversations during a Conference Call 129 Ending a Call With One of the Conference Call Partners....130 Connecting Both Conference Call Partners........130 Ending a Conference Call Completely..........131 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 5 Headset Call....................137 Initiating Headset Calls...............137 Ending a Call in Headset Operation ...........137 Initiating the Listen-in Function on the Receiver.........138 Ending the Listen-in Function On the Receiver ........138 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 6 Adopting Telephone Numbers to Other Dialogues ......159 Importing/Exporting Contacts .............160 Redial List ....................162 Opening the Redial List ..............162 Dialling from Within the Redial List.............163 Deleting Entries from the Redial List ..........163 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 7 Call Waiting .....................185 Switching Call Waiting On/Off.............185 Function Key for Call Waiting .............186 Do-Not-Disturb ..................187 Switching the Do-Not-Disturb Function On/Off ........187 Function Key for Do-Not-Disturb ............188 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 8 Function Key for Logging Out of All Groups ........210 Function Key for Displaying the Group State........211 Headset Operation ..................214 Switching Headset Operation On/Off ..........214 Function Key for Headset Operation ..........215 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 9 Power Dialling ..................240 How Power Dialling Works ..............240 Initiating Power Dialling ..............241 Cancelling Power Dialling..............241 Relays (System Telephone) ..............242 Switching Relays On/Off..............242 Function Key for Switching Relays .............243 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 10 Announcement Before Answering for Group (System Telephone) ..274 More Information on "Announcement Before Answering" for Group ..274 Switching Announcement Before Answering for Group On/Off ..275 Function Key for Announcement Before Answering......276 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 11 Function Key for Readiness ..............324 Function Key for Message Forwarding via E-Mail........325 Function Key for Call Acceptance Rules ..........327 Announcement Settings in the Telephone..........329 Recording a Call..................331 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 12 Deleting Recordings (Messages, Voice Memos and Call Recordings) ... Function Key for the Answering Machine List ........357 Voice Memos...................359 Recording Voice Memos..............359 Listening to Voice Memos..............360 Function Key for Recording Voice Memos .........361 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 13 Writing and Sending E-Mails ..............369 Instant Messaging ...................371 Configuring the Instant Messaging App..........371 Reading and Replying to an Instant Message ........372 Writing and Sending an Instant Message ...........373 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 14 Distributing Messages ................403 Dialling from the Message List ............405 Sending a Telefax as E-mail ...............406 Deleting Messages from the Message List.........407 Function Key for Opening a Message List..........408 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 15 Management Configuration Manager Accounts .........475 Management Telephone Accounts .............476 Settings Configuration Manager Account ...........477 Settings Telephone Account ...............489 Function Key for Use of an Account ...........500 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 16 IP Camera ....................560 Management Configuration Manager IP Camera.......561 Management Telephone IP Camera...........562 Settings Configuration Manager IP Camera........563 Settings Telephone IP Camera............567 Function Key for an IP Camera ............571 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 17 Telephone Information................598 Using the Configuration Manager............599 Using the Telephone................599 External Control ..................600 Receiving Action URLs (HTTP-Requests)..........600 Settings Configuration Manager External Control ......602 Settings Telephone External Control ..........603 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 18 Shutting Down and Restarting the Telephone .........642 Extending the Telephone Functionality ...........643 Settings Configuration Manager Online Shop ........644 Settings Telephone Online Shop ............645 Service Data....................646 Recording the Network Data Stream ..........646 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 19 J......................660 K ......................661 L......................661 M......................662 N ......................663 O......................664 P ......................665 Q......................668 R ......................668 S ......................669 T ......................672 U ......................673 V ......................674 W ......................676 Abbreviations ..................677 Index.......................681 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 20: About This Manual

    You find the Instructions and the Quick Guide on the Internet. After a firmware update you usually require up-to-date manuals. You find these on the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 21: Basic Knowledge

    Device Overview (page 22) – Display Elements (page 42) – Apps (page 52) – Indroduction to the Operation (page 62) – Configuration Manager (page 71) – Help (page 88) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 22: Device Overview

    LED). Therefore, the device may be operated via display and key control. The COMfortel 1400 IP also has a display LED. The display LED shows the operating condition of the telephone and missed calls, depending on the settings of the LED.
  • Page 23 Microphone key with LED Keypad Contact/telephone book key Display LED Programmable function keys with LEDs Message key with LED G Redial list key Query key Delete key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 24 M Home key Hook key O Minus key Plus key Q Loudspeaker key with LED The next figure shows the keys and LEDs on the COMfortel 2600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 25 Basic Knowledge Device Overview Microphone key with LED Keypad Contact/telephone book key Programmable function keys with LEDs Message key with LED Redial list key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 26 Home key Hook key M Minus key Plus key O Loudspeaker key with LED The figure below shows the keys and LEDs on the COMfortel 3600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 27 Basic Knowledge Device Overview Microphone key with LED Keypad Proximity sensor Display LED Brightness sensor Contact/telephone book key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 28: Hook Key

    2 A B C ä Ä d e f 3 D E F g h i 4 G H I j k l 5 J K L COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 29 The key's LED blinks red as soon as hands-free calling is switched on. Plus key • Increases the volume of the ringer, receiver, or loudspeaker, depending on operating mode. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 30 The key's LED indicates the presence of new (red blinking) or previously viewed (continuous red) entries. redial list key • Opens the redial list. query key • Initiates a query call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 31: Programmable Function Keys

    (see chapter Settings > Function key > Settings Configuration Manager Function keys). Menu Key for Opening the Menu The menu can be accessed via the Menu key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 32 By pressing the menu key and tapping on Sfondo, you can select the desired wallpaper for the home screens from the gallery, the live wall papers or the wallpapers. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 33 Press an arrow key on the directional pad to start key-based operation of the display and to enable the elements. Press the OK key on the directional pad to select the enabled element and run its function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 34 You can select different settings (see chapter Settings > Display > Configuring the Display LED (only COMfortel 1400 IP and COMfortel 3600 IP). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 35: Display

    Settings > Display > Setting the Sensitivity of the Proximity Sensor (only COMfortel 3600 IP)). This can be used to exit the power save mode or the ring signal during a call via waving (see chapter Settings > Sound >...
  • Page 36 Favourites bar with a free area for adding apps and widgets Status Info Call log Contacts G Apps Browser Using the Touch Function of the Display Note the basic safety information below. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 37 Tap on the corresponding position on the display briefly with your fingertip (e.g. symbol, button, list entry)..to select, open, start, emphasise, mark, or switch on/off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 38 ... to immediately stop fast scrolling. In some alphabetically ordered lists (e.g. Contacts) the symbol is displayed on the right. Drag the symbol upwards or downwards to scroll to the letter. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 39: Overview Of Connections

    Headset socket Micro SD card slot Network cable socket (PoE) PC socket The next figure shows the connections on the bottom side of the COMfortel 2600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 40 Headset socket Receiver socket Socket for key extension module The next figure shows the connections on the bottom side of the COMfortel 3600 IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 41 Bluetooth dongle. USB socket SD/SDHC card slot Headset socket Receiver socket G Socket for key extension module Power supply socket COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 42: Display Elements

    Apps and Widgets on the home screens When the telephone is supplied, some apps and widgets are already present on the main home screen and the left-hand favourites bar. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 43 Apps and widgets which you add to the favourite bars are displayed on every home screen. Proceed as follows: • Using the telephone 1. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 44 • Move: ... drag the symbol to the location on the home screen. Release the symbol. • Move to another home screen: ... drag the symbol to the screen margin to toggle between the home screens. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 45 Functions widget to a home screen or a favourites bar. You find more detailed information about setting up and using function keys in the Functions> Function name > Set up and use function key section. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 46 The following functions can be assigned to the touch function keys: Symbol Function TAM announcement Disponibilità ST E-mail ST Interrogazione remota ST Registrazione automatica chiamate ST Apri ST Avviso di chiamata Protezione chiamate Follow-me COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 47 Funzionamento ricevitore Autorizzazione InterCom Suoneria Configurazione Pick-up Relè Soppressione numero telefonico Call forwarding, external number Blacklist Reindirizzamento chiamate partecipanti (part.) Reindirizzamento chiamate partecipanti (part.) nel centralino COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 48: Status Bar

    Inoltro casella vocale Composizione rapida Status Bar The status bar at the top of the home screen indicates the state of the telephone at any time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 49 Note: You can set the date and time of the telephone under > Impostazioni > Sistema > Data e ora. Right side The following system symbols are displayed on the right of the status bar: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 50 Network error Power supply error: Insufficient power supply for key extension modules (only COMfortel 2600/3600 IP) Screen lock enabled Alarm enabled Show additional symbols COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 51: Status Info

    It displays information (such as the name of the telephone on the default account, the name of the default account, missed calls) and warnings (such as account errors, muted ringtone). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 52: Apps

    SIM card • SMS functionality • 3G/GSM mobile phone network • WLAN/WiFi network Tap on to display all the apps and widgets installed on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 53: Setup Assistant

    You can use the telephony app to make telephone calls. The telephony app starts automatically when you begin a telephone conversation. The toolbar and other elements are displayed on the telephone's display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 54 Toolbar The following symbols are displayed for standard functions: Symbol Function Ends dial preparation. Opens the telephone's contacts. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 55 Deletes the most recently entered digit. Deletes all previously entered digits and dial a new phone number. Ends the call. Answers the call (hands-free calling mode). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 56 Puts an external call partner into the waiting loop. Starts a conference call. Connects both conference call partners who are in a three- way call with you and leave the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 57: All Apps

    Opens the door that is knocking or with which there is an existing call connection. Turns the stairwell light on. All Apps Tap on to display all the Apps and Widgets installed on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 58 PBX. It may be necessary to grant permission to use the functions. Note: You can configure the structure of the telphones functions. The upper list shows only one of the possible alternatives. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 59 Opens the telephone's contact list and the call log. Starts an app for listening to and managing music. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 60 To install apps of unknown origin: 1. Go to > Impostazioni > PERSONALE > Sicurezza > Amminis- trazione dispositivo and click the Origini sconosciute check box. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 61 After you have finished downloading the files, tap on Downloads to display them in a list. Then tap on a file to start installing it. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 62: Indroduction To The Operation

    Proceed as follows: • Using the Configuration Manager • Using the telephone Using the Configuration Manager to Configure a Function Key 1. Open the page > Tasti funzione. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 63 6. In the Operazione list field, select one of the following options, if available for the function in question: commuta: Press the key to switch the function on or off. attiva: Enables the function. disattiva: Disables the function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 64 Note: Only COMfortel 2600/3600 IP: Keys 16 to 105 are not available until you connect COMfortel Xtension300 key extension modules (not included in the scope of delivery) to the telephone. 3. Tap on the function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 65: Android Keyboard (Screen Keyboard)

    Use the screen keyboard to can enter text. Some apps open the keyboard automatically. In other apps, you can call the keyboard by tapping on the place where you want to enter the text. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 66 Tap once on the "shift key" to write a letter as a capital letter. Once you have entered the letter, lower case letters are used again. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 67: Selecting Your Language

    > Impostazioni > PERSONALE > Lingua e immissione > Tastiera e metodi di immissione > Tastiera Android > Lingue comandi to select a number of different languages for the Android keyboard. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 68: Entry And Selection Fields

    Incolla: Inserts the copied text at the insertion mark. To input a network address, tap on the entry field and use the keypad to enter a network address. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 69 Drag the toggle button onto "ON" to enable the function. Drag the toggle button onto "OFF" to disable the function. Alternatively, tap on "ON" or "OFF" to enable or disable the function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 70: Lists

    The functions and function groups are displayed in alphabetical order. Tap on to display the individual in a functional group so you can select one. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 71: Configuration Manager

    Note: As sub sections of the system telephone can be locked by the administrator, it is possible that you cannot make all the settings in the telephone if you register as user or sub-administrator (see Settings> Permissions). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 72 (for example, http://192.168.178.4). 2. Under Nome utente, enter the admin username of the PBX. 3. Under Password enter the PBX's admin password (8-32 characters). 4. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 73 1. Enter the IP address of the telephone in the address field of the browser (for example, http://192.168.178.4). 2. Under Nome utente, enter the username sub-admin. 3. Under Password enter the associated Sub-admin password (8-32 characters). 4. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 74 3. Under Password enter the associated User password (8-32 characters). Note: If no user password has been entered in the PBX, leave this field empty. 4. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 75 Enter the data (32 characters, letters and numbers). 2. Under Nome utente, enter the username of the telephone. 3. Under Password, enter the user password. 4. Click OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 76: Notes For Using The Configuration Manager

    Then click the topic ( ) to select it. The topic you have chosen opens to the right, on the screen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 77: Logging Out

    Note: The Guida area can be displayed or hidden. Logging Out Logout button is located in the horizontal navigation bar. Click Logout to log out of the Configuration Manager. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 78 Some functions have list fields in which you can choose from the available options. The selected setting is displayed in the list field. Click the list field to display the options. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 79 One line is added to the list. 2. Fill in the empty entry fields. 3. Click Salva. The new entry will be added to the list. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 80: Sorting Entries

    Sorting Entries Tables can be sorted according to the contents of individual columns. • Click a column header. An arrow will appear next to the column header: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 81 Stampa: Prints the function key label. Set the print format on landscape and the printing scale on 100 %. Alternatively, you can save the document and print it with PDF Viewer. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 82 Note: If the Configuration Manager is not legible because of scaling/ zooming of the browser, you can restore the original view (e.g. Mozilla Firefox under Visualizza > Zoom > Normali). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 83: Settings Configuration Manager Configuration Manager

    Configuration Manager. The username corresponds to the username entered in the PBX. The username cannot be entered manually. Freely selectable username. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 84 PBX. The password cannot be deleted manually. Edit the password in the entry fields Password and Password (ripetere l’immissione). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 85: Settings Telephone Configuration Manager

    Changes will immediately be adopted. Clicking on Salvais then no longer necessary. Delete Configuration Manager password (SIP account) Requirements: • The telephone is not a system telephone on the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 86 PBX. The username cannot be entered manually. Freely selectable username. Password (SIP account) Requirements: • The telephone is not a system telephone on the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 87 PBX. The password cannot be entered manually. Enter the password provided from the SIP provider. Repeat the password in the entry field Password (ripetere l’immissione). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 88: Help

    By clicking on one of the topics in the Table of Contents you can open the help screen associated with it on the right-hand side of the help window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 89 Navigating via the Index Click the Index tab (this text may have a different name in some browsers) to go to the index (the tab is highlighted in yellow). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 90 Note: You may have to scroll back to the top of the current help screen to access the symbol. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 91 The tab is enabled (highlighted in yellow). The left-hand area of the help window contains an entry field for the keywords and a button for starting the search. 2. Enter the term in the entry field. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 92 Click the symbol in the help window to display the currently open help screen in the Table of Contents. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 93 Returns to the previous screen of the Instructions. Displays the current help screen in the Table of Contents. Display: Expandable text is closed. Click the symbol or line to expand the text. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 94 Display: Sub-topics are shown. Click the symbol to close the sub-topics. Display: The topic does not have any sub-topics. Click the symbol to open the corresponding help screen. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 95: Telephoning

    Query Call (page 117) – Transferring (page 122) – Conference Call (page 128) – Hands-Free Calling (page 132) – Loudspeaker Listening (page 135) – Headset Call (page 137) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 96: Incoming Calls

    If you receive a call and want to to talk with the caller, you can accept the incoming call as you would normally by picking up the receiver. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 97: Disabling The Ringer

    The call will continue to try to get through and you can accept it at any time. Additional Options – Forwarding a Caller to the Answering Machine (page 322) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 98: Accepting An Incoming Call

    When you receive a call, proceed as follows: • Tap on The caller receives a busy signal, assuming no other telephones are called (for example, in a group call). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 99: Putting A Caller On Hold

    When you receive a call, proceed as follows: 1. Tap on 2. Enter the destination number or select the VoIP account and phone number in the dial window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 100 (speed dialling key), you can forward the call by simply pressing this key and then tapping on . You no longer need to select the function in advance via the display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 101: Call Waiting Calls

    After accepting, you will be connected with the other caller. Your previous call partner hears the on-hold music. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 102: Rejecting A Call Waiting Call

    If a call waiting call is signalled, proceed as follows: • Tap on The caller receives a busy signal, assuming no other telephones are called (for example, in a group call). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 103: Accepting A Call Waiting Call

    If a call waiting call is signalled, proceed as follows: 1. Tap on 2. Enter the destination number or select the VoIP account and phone number in the dial window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 104: Switching Off The Call Waiting Tone

    If a call waiting call is signalled, proceed as follows: • Tap on The second call will continue to try to get through and you can accept it at any time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 105: Outgoing Calls

    Initiating Targeted Exchange Line Access (page 202) – Dialling from the Contacts (page 143) – Dialling from Within the Caller List (page 173) – Dialling from the Call Log (page 166) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 106: Picking Up Receiver And Dialling Telephone Number

    , or delete the most recently entered digit by tapping on • Selection: In the dial window, select the VoIP account and a phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 107: Dialling A Telephone Number With Dial Preparation

    "#" and thereby reach the VoIP provider's voice mailbox, for example. 2. Pick up the receiver or tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 108: Initiating An External Call With Calling Line Identity Restriction

    Once you have finished dialling the phone number, the subscriber will be called. Calling Line Identity Restriction will be disabled as soon as you have ended the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 109: Options For Unsuccessful Calls

    If the subscriber being called does not pick up the receiver, you can initiate "callback on no reply" to reach this subscriber without having to call them repeatedly. This function is available for internal calls. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 110: Initiating Callback When Line Is Busy

    Additional Options – Power Dialling (page 240) Initiating Callback when Line is Busy Requirements: • Both telephones must be connected to the same PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 111 Note: A callback will be stored in the PBX for up to 45 minutes. If the called subscriber has not yet finished their call, the callback will be deleted automatically. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 112: Initiating Callback On No Reply

    If you want to cancel the callback, tap on If you pick up the receiver, the subscriber will be called. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 113: Initiating A Priority Call When Do-Not-Disturb Is Enabled

    Do-not-disturb type all (PBX) selected at the call recipient If the internal telephone you are trying to call is busy because it is set to do- not-disturb, proceed as follows: • Wait 10 seconds. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 114: Call

    If you want to discuss something with another person in the room without your call partner on the telephone being able to hear, you can temporarily mute the call. Additional Options – Initiating a Query Call (page 117) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 115: Information About A Call

    • Enter the numbers and characters. The numbers and characters dialled are shown on the display for a few seconds and you hear the corresponding sounds. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 116: Muting A Call

    Note: If you want to end the current call, and then immediately make a new call, tap on instead, and start dialling the next number within 10 seconds. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 117: Query Call

    Note: Initiating the query call may switch off a previously initiated (manually or automatically) call recording. 2. Enter the destination number or select the VoIP account and phone number in the dial window. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 118: Ending A Query Call

    Important: Do not hang up the receiver (this will disconnect any calls waiting in the background or initiate an unannounced transfer of the call to another internal telephone). • Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 119: Options During A Query Call

    Connecting the Other Two Call Partners to Each Other If you want to let your call partners speak with each other, you can connect them. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 120: Toggling Between Conversations

    The business card of the active call partner is connected to the toolbar. 2. Tap on You will then have a one-to-one call with the call partner who had previ- ously been on hold. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 121: Connecting Both Communication Partners

    To connect two call partners to each other, hang up the receiver during a query call. Alternatively, proceed as follows: • Tap on The two call partners are connected with each other. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 122: Transferring

    Note: If, for example, you have accepted a call signalled by call waiting and have therefore established a query call, you can place this call in the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 123: Transferring With Announcement

    Transfer of external calls to external permission granted in the PBX. During a query call, proceed as follows: • Tap on The two call partners are connected with each other. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 124: Transferring Without Announcement

    (speed dialling key). The LEDs for the speed dialling keys then indicate whether a park position is available or busy. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 125: Placing Call Partner In Waiting Loop

    If the internal subscriber does not answer the call within 60 seconds, or the line remains busy during the three minute waiting time, the call will be transferred back to you. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 126: Calling A 3Rd Internal Subscriber And Transferring Them To An Active Call Partner

    Important: Enter phone numbers exactly as when dialling, for example, always enter external numbers with a leading exchange line access number. 4. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 127 Telephoning Transferring Both previously active call partners are connected. You then return to an individual call with your first call partner. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 128: Conference Call

    When you end a conference call, and want to to talk to each of the conference call partners separately one after the other, you can put one of the conference call partners on hold in the background. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 129: Initiating Toggling Between Conversations During A Conference Call

    During a conference call, proceed as follows: 1. Tap on the business card of the call partner to whom you want to switch. 2. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 130: Ending A Call With One Of The Conference Call Partners

    Transfer of external calls to external permission granted in the PBX. During a conference call, proceed as follows: • Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 131: Ending A Conference Call Completely

    Conference Call Ending a Conference Call Completely Requirements: • Initiated conference call During a conference call, proceed as follows: • Put down the receiver or tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 132: Hands-Free Calling

    Note: If you are using a headset, only the loudspeaker key can be used because is being used to initiate and end the headset call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 133: Ending A Call In Hands-Free Calling Mode

    Switching Off Hands-Free Calling and Returning to Normal Calling In hands-free calling mode, proceed as follows: • Pick up the receiver. You are now making a normal call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 134 If you have already picked up the receiver or a headset is connected, press the Loudspeaker key. You are now making a normal call or a headset call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 135: Loudspeaker Listening

    Switching Off Loudspeaker Listening and Returning to Normal Calling During loudspeaker listening mode, proceed as follows: • Press the Loudspeaker key twice. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 136: Ending A Call In Loudspeaker Listening Mode

    Telephoning Loudspeaker Listening Ending a Call in Loudspeaker Listening Mode During loudspeaker listening mode, proceed as follows: • Hang up the receiver. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 137: Headset Call

    If you want to call someone, dial the phone number and tap on press the hook key to initiate the call. Ending a Call in Headset Operation Requirements: • Enabled headset operation COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 138: Initiating The Listen-In Function On The Receiver

    Pick up the receiver. You are now making a headset call with an enabled receiver loudspeaker. Ending the Listen-in Function On the Receiver Requirements: • Enabled headset operation COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 139 Note: If you switch off headset operation during a headset call with an enabled receiver loudspeaker, you will be able to make a normal call using the receiver. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 140: Contacts And Phone Number Lists

    Topics – Contacts (page 141) – Redial List (page 162) – Call Log (page 165) – Caller List (page 172) – LDAP Client (page 175) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 141: Contacts

    Note: If operated on the PBX, the accounts for synchronisation with the PBX are created automatically. The PBX's telephone book is synchro- nised automatically with the contacts App. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 142: Searching And Displaying A Contact

    If more than one contact is present for the letter you entered here, you can enter additional letters to narrow the selection further. 3. Tap on the name of the contact. All the entries for that contact are displayed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 143: Dialling From The Contacts

    • Different phone number: Tap on the name of the contact and then tap on the phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 144: Creating A Contact

    Contact/telephone book > Name of the contact > Menu key > Modifica contatto. 4. Enter the contact's number in the entry field under Telefono. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 145 9. If necessary, you can enter additional information, for example Azienda. Note: Tap Aggiungi un altro campo to open other entry fields, for example NoteandWeb site. 10. Tap on Fine. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 146: Editing A Contact

    2. Scroll to the contact or enter its first letter using the keypad. 3. Tap on the name of the contact. 4. Tap the Menu key and then tap on Modifica contatto. 5. Make your changes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 147: Deleting A Contact

    (Contact/telephone book key > Name of the contact > Menu > Nascondi contatti). Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 148: Sharing Contacts

    Contacts are shared as business cards in vCard format. You can also share all the contacts at once by tapping Contact/ telephone book > Menu > Importa/esporta. Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 149: Options For Configuring Contacts

    Opzioni and input DTMF signals for the associated door station. Proceed as follows: • Using the telephone Requirements: • for call forwarding: an operational answering machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 150 10. Make further settings: • Contact-specific settings: Under Impostazioni segreteria telefonica, enable or clear the Impostazioni specifiche dei contatti check box. 11. Tap on Accettazione chiamata. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 151: Configuring A Link Between An Ip Camera And A Contact

    By sending DTMF signals you can open a door and switch on the accompa- nying stairwell light (connection between the IP camera and a door station in the telephone book). Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 152 11. Tap on OK. Note: When you receive a door call, tap on to open the door and tap on to switch on the stairwell light. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 153: Hiding A Contact

    To display a single contact that has been hidden, tap on Contact/ telephone book key > Menu > Visualizza contatti nascosti > Contact name > Ripristina contatto. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 154: Adding/Removing Favourites

    4. You can add a contact to the favourites or remove it from the favourites: Add to favourites: Tap (Contact not Favourite). Remove from the favourites: Tap (Contact is Favourite). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 155: Selecting Contacts For Display

    6. Tap on the name of the account. 7. Select or clear the check box next to the name of the group. 8. Tap on OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 156: Function Key For Contact

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Contatto COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 157: Setting Display Options

    5. Tap on the radio button next to Nome or Cognome. 6. Tap on Visualizza nomi contatti. 7. Tap on the radio button next to Prima il nomeor Prima il cognome. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 158: Adopting A Telephone Number From Dial Preparation

    Phone numbers can be adopted from various lists of numbers, such as the redial list, call log, or caller list, and added to existing contacts or new contacts. Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 159: Adopting Telephone Numbers To Other Dialogues

    Proceed as follows: • Using the telephone After opening a dialogue for entering phone numbers, proceed as follows: 1. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 160: Importing/Exporting Contacts

    Contacts will be imported/exported as business cards in vCard format. You can also share individual contacts under Contact/Telephone book key > Contact name > Menu key > Condividi. Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 161 Confirm that you want to export the contacts. Condividi contatti visibili: Shares the contacts via an app. Confirm that the other device has received the contacts. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 162: Redial List

    2. You can select a call number, or open the call details: • Select the phone number: Tap on the entry. • Open the call details: Tap on next to the entry. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 163: Dialling From Within The Redial List

    Note: If you want to exit the redial list without dialling a phone number, press the Back key. Deleting Entries from the Redial List Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 164 2. Touch and hold the entry and then tap on Rimuovi da registro. Note: To delete the entire redial list, press the Menu key, tap on Cancella registro chiamate and then tap on OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 165: Call Log

    The following table shows symbols that describe the call type more specifically. Successful outgoing call Unsuccessful outgoing call (phone number busy or subscriber does not answer) Incoming call COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 166: Dialling From The Call Log

    • Edit phone number before dialling: Touch and hold the entry and then tap on Modifica prima di chiamare. Make the changes in the dial preparation. Then lift the receiver or tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 167: Deleting Entries From The Call Log

    > Cancella registro chiamate > OK. Settings Configuration Manager Call log Proceed as follows: • Using the Configuration Manager (page Impostazioni > COMfortel > Registro delle chiamate) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 168 Per tutte le chiamate: E-mails are sent for those calls that can be selected below. Allega all’e-mail la registrazione della chiamata The call recording is attached to the e-mail. Delete recording after sending COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 169: Settings Telephone Call Log

    Proceed as follows: • Using the telephone (page > Impostazioni > COMfortel > Altro > Registro delle chiamate) Call log Notifica e-mail Nessuna notifica: No e-mails are sent. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 170 Misssed calls of this call type will be forwarded via e-mail. Registro delle chiamate in uscita Registro delle chiamate in entrata Outgoing/incoming calls will be saved in the call log. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 171 • Chiamate esterne • Chiamate interne • Chiamate di allarme • Chiamate porta • Altre chiamate The call type will be saved in the call log. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 172: Caller List

    There are no new messages. There are only entries which you have already viewed. Proceed as follows: • Using the telephone 1. Press the message key. The available lists are displayed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 173: Dialling From Within The Caller List

    • Dial the phone number without changes: Tap on the entry. or touch and hold the entry and then tap on Chiama <phone number>. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 174: Deleting Entries From The Caller List

    3. Touch and hold the entry and then tap on Rimuovi da registro. Note: To delete the entire caller list, press the Menu key, tap on Cancella registro chiamate and then tap on OK. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 175: Ldap Client

    • Using the telephone Furthermore, you can make the following settings: • Contact filter • Phone filter • Use ordering rules 1. Tap on > Impostazioni. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 176 Note: The BaseDN can be found in the Configuration Manager of the PBX under User data > Address books > Impostazioni in the line Simplified user name. next to BaseDN. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 177: Changing The Permission Level

    1. Tap on > Impostazioni. 2. Under Account tap on LDAP. 3. Tap on the account. 4. Press the menu key. 5. Tap on Cambia livello di autorizzazione. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 178: Synchronizing The Account

    1. Tap on > Impostazioni. 2. Under Account tap on LDAP. 3. Tap on the account. 4. Press the menu key. 5. Tap on Sincronizza ora. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 179: Deleting An Account

    2. Under Account tap on LDAP. 3. Tap on the account. 4. Press the menu key. 5. Tap on Rimuovi account and confirm with Rimuovi account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 180: Functions

    Control by External Apps (page 268) – Telephone Line (page 270) – Announcement Before Answering for Group (System Telephone) (page 274) – Door Functions (System Telephone) (page 278) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 181 Functions – Waiting Field Function (System Telephone) (page 284) – Speed Dialling (page 294) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 182: External Line Transfer (System Telephone)

    Important: For an exchange line transfer, the telephone making the transfer needs the authority level itself to transfer external calls externally. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 183: Function Key For Exchange Line Transfer

    None Requirements for using the function: • Telephone is system telephone on the PBX • Transfer of external calls to external permission granted in the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 184 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Select the system telephony account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 185: Call Waiting

    > Funzioni > Avviso di chiamata) 1. Switch the call waiting function on or off. 2. Switch the audible signal on or off. 3. Tap on Esegui. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 186: Function Key For Call Waiting

    Function Keys. Additional settings for this function key are described in the following. Segnale di avviso di chiamata decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 187: Do-Not-Disturb

    PBX. Likewise, a priority call made from an internal telephone in the PBX will only have an effect when the telephone is used as a system telephone in the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 188: Function Key For Do-Not-Disturb

    2. Tap on Esegui. Function Key for Do-Not-Disturb Press the key to switch do-not-disturb on or off or to toggle. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 189 Le chiamate da numeri non presenti nei contatti vengono rifiutate: switches on rejection of all calls except the ones from contacts entered in the telephone book (when do-not-disturb is switched on) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 190 Functions Do-Not-Disturb Decidi nuovamente a ogni pressione di un tasto COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 191: Automatic Bandwidth Amplification

    Proceed as follows: • Using the telephone (function key or > Funzioni > Ampliamento automatico larghezza banda 1. Tap on Esegui. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 192: Function Key For Automatic Bandwidth Amplification

    The function can only be set up on a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 193: Boss/Secretary Function (System Telephone)

    – Repeated calls from the boss telephone after an exchange transfer Important: When the boss/secretary function is switched on, incoming calls are also rerouted to the secretary telephone when the functions do- COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 194 Note: In order to recognise a call that comes from the secretary's telephone, the secretary's number can be entered into the telephone book on the manager telephone and assigned a specific ringtone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 195: Secretary Function Key On The Boss Telephone

    A maximum of five secretary keys can be configured on one telephone. Press the key while in the telephone's idle state to switch the boss/secretary function on or off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 196 LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 197: Boss Function Key On The Secretary Telephone

    (blinking) has been forwarded to the corresponding boss telephone. Press the key to initiate a query call to the boss telephone. The boss/secretary function is disabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 198 Additional settings for this function key are described in the following. Account Select the system telephony account. Numero telefonico del capo Enter the boss phone number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 199: Follow-Me

    2. Select the subscriber whose calls you want to be forwarded: • Manual entry: In the Numero telefonico da reindirizzare entry field, enter an internal number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 200: Function Key For Follow-Me

    Using the Configuration Manager by selecting Follow-me • Using the telephone by selecting Follow-me Notes: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 201 Decidi nuovamente a ogni pressione di un tasto Numero telefonico da reindirizzare Enter the internal number of the subscriber whose calls are to be forwarded. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 202: Targeted Exchange Line Access (System Telephone)

    Note: In any case, the external number must be dialled with the corre- sponding local area code, even if it is the local local area code. Special numbers provided by the VoIP provider, for example numbers for COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 203: Function Key For Targeted Exchange Line Access

    All the account's call channels are occupied (call not possible). yellow At least one of the account's call channels is available. Press the key to use the call channel that is still available. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 204 Select system telephony account Enter the external number that you want to transfer during targeted exchange line access (without an exchange line access number and without a prefix) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 205: Group Function (System Telephone)

    "permanently logged in as incoming" and "permanently logged in as outgoing" in the associated main group. There are three different ways to log in: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 206 "incoming and outgoing" in the group that the subscriber last logged into. In all other groups, the subscriber is then only "logged in as incoming". COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 207: Logging The Telephone In/Out

    • Manual entry: In the Gruppi entry field, enter the group number. • Selection: Tap on and select the group based on its name. 4. Tap on Esegui. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 208: Function Key For The Group Function

    Notes: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 209: Logging Telephone Out Of All Groups

    Enter a group number Logging Telephone Out of All Groups Proceed as follows: • Using the telephone (function key or > Funzioni > Funzione gruppo OFF) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 210: Function Key For Logging Out Of All Groups

    Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Funzione gruppo OFF • Using the telephone by selecting Funzione gruppo OFF COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 211: Function Key For Displaying The Group State

    The group state is not being queried. LED signalling on the speed dialling keys assigned to subscriber numbers: The telephone is logged out of the group. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 212 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Select system telephony account. Gruppi COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 213 Functions Group Function (System Telephone) Enter a group number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 214: Headset Operation

    Using the telephone (function key or > Funzioni > Funzionamento ricevitore) Requirements: • Connected Headset 1. In the Accettazione automatica delle chiamate list field, select one of the following options: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 215: Function Key For Headset Operation

    Press the key to switch headset operation on or off or to toggle. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 216 (con suono): Switch on automatic call acceptance and the attention tone when headset operation is switched on decide each time a key is pressed Tempo di accettazione delle chiamate COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 217 Functions Headset Operation Enter a value COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 218: Intercom Announcement/Hands-Free Calling

    Note: The only system telephones in the group that are called are those which are available for a conversation, e.g. those that are not busy. This COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 219: Performing Intercom Announcement

    Impostazioni > Provider e centralini > Name of Provider/PBX > Numeri telefonici > Numeri telefonici speciali > Keypad sequence for InterCom hands-free calling. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 220: Function Key For Intercom Announcement

    In addition, when InterCom destination is defined on the first key level, the status of the InterCom destination connection is indicated by the corre- sponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 221 InterCom permission is present at the InterCom destination Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Annuncio InterCom • Using the telephone by selecting Annuncio InterCom COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 222 A short press of the key starts the announcement. Another short press of the key ends the announcement Account Select the account for the PBX Destinazione InterCom Enter the internal number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 223: How Intercom Hands-Free Calling Works

    Impostazioni > Provider e centralini > Name of Provider/PBX > Numeri telefonici > Numeri telefonici speciali > Keypad sequence for InterCom hands-free calling. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 224: Function Key For Intercom Hands-Free Calling

    In addition, when InterCom destination is defined on the first key level, the status of the InterCom destination connection is indicated by the corre- sponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 225 LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 226: Switching Intercom Permission On/Off

    > Funzioni > Autorizzazione InterCom) Requirements: • Telephone is system telephone on the PBX • Controlling of the PBX via telephone permission assigned in the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 227: Function Key For Intercom Permission

    Using the Configuration Manager by selecting Autorizzazione InterCom • Using the telephone by selecting Autorizzazione InterCom Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 228: Configuration Switchover (System Telephone)

    Telephone is system telephone on the PBX • At least two configurations have been set up in the PBX • Configuration switchover permission granted in the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 229: Function Key For Configuration Switchover

    LED. LED signalling on the key: green The configuration saved in the key is enabled. The configuration saved in the key is disabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 230 Additional settings for this function key are described in the following. Account Select the system telephony account. Configurazione da attivare Configuration manager: select the configuration Telephone: Enter identification number in the entry field COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 231: Macro Function

    Lo (disable LED) to the end of a macro. If you want to stop running the macro, press the hook key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 232: Function Key For The Macro Function

    LED. Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Macro • Using the telephone by selecting Macro COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 233 Up to 100 characters for a maximum of 10 keys, up to 40 characters for additional keys The following commands: Z [number sequence]: Number sequence selection including * and # W [digits 1-5]: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 234 Pauses cannot be entered at the beginning of a macro. The maximum pause time is 5 seconds. This restriction does not apply for the C command (waiting for a connection). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 235 In this way the switching status of a different function that is enabled at the same time can be seen on the LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 236: Pick-Up

    1. Tap on > Funzioni > Pick-up. Alternatively, press a function key configured for pick-up. 2. In the Destinazione pick-up entry field, enter the ringing telephone's internal number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 237: Pick-Up During A Call

    2. In the dial window, select the VoIP account and a phone number. Note: If you want to take a call that is directed to a group, select the pick- up for the group number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 238: Function Key For Pick-Up

    Press the key to initiate a pick-up. A call is in progress on the internal telephone. Press the key to initiate a call pick-up. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 239 Function Keys. Additional settings for this function key are described in the following. Account Select the account Destinazione pick-up Enter the internal number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 240: Power Dialling

    If power dialling is not successful, the telephone automatically cancels the function after 10 minutes. Note: If interruptions occur (for example, calls that are initiated in the meantime), this time period will accordingly extend. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 241: Initiating Power Dialling

    The telephone is not in the idle state. It is currently attempting to reach the subscriber in question: Press the hook key or tap on cancel Power Dialling via the status bar. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 242: Relays (System Telephone)

    • Manual entry: Enter a relay ID in the ID relè entry field. • Selection: Tap on and select a relay ID. 2. Tap on Esegui. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 243: Function Key For Switching Relays

    Keys. Additional settings for this function key are described in the following. Operazione decide each time a key is pressed Account Select the system telephony account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 244 Functions Relays (System Telephone) ID relè Enter the identification number. You find it in the PBX (Device > Relays (Actuators)). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 245: Calling Line Identity Restriction

    1. In the Operazione list field, select one of the following options: commuta: Switches Calling Line Identity Restriction on or off. attiva: Switches Calling Line Identity Restriction on. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 246: Function Key For Calling Line Identity Restriction

    Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Soppressione numero telefonico • Using the telephone by selecting Soppressione numero telefonico COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 247 Functions Calling Line Identity Restriction Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 248: Call Forwarding

    The different call forwarding types are described in the following chapters. Please refer to the PBX Advanced Information for instructions about how to set up call forwarding for groups. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 249: Call Forwarding For Subscribers

    • Using the telephone (function key or > Funzioni > Reindirizza- mento chiamate partecipanti (part.)) Requirements: • For internal destination numbers: Telephone connected to a PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 250 Account Select the account for which call forwarding is to be configured. Destinazione reindirizzamento COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 251: Function Key For Switching Off All Call Forwarding For Subscribers

    Subscriber call forwarding is enabled for a different desti- nation. Subscriber call forwarding is disabled. Requirements for using the function: • for internal destination numbers: Telephone connected to a PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 252: Function Key For Call Forwarding For Subscribers

    LED signalling on the key (not applicable if assigned with "Call fwd. (scr.), deactivate all": Subscriber call forwarding is enabled for the configured desti- nation. yellow Subscriber call forwarding is enabled for a different desti- nation. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 253 "call forwarding (unconditional)" function for the subscriber con occupato: "call forwarding (on busy)" function for the subscriber con mancata risposta: "call forwarding (if not responding)" function for the subscriber COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 254: Call Forwarding For Subscribers In The Pbx

    Note: The function is switched on in the PBX. The telephone does not have any messages about forwarded calls. The calls are not saved in the call log. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 255 The call is forwarded to the different, appropriate phone numbers, depending on which situation occurs – the telephone is busy or nobody answers. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 256: Function Key For Call Forwarding For Subscribers In The Pbx

    Press the key to which Reindirizzamento chiamate partecipanti (part.) nel centralino has been assigned to switch call forwarding for subscribers for the configured destination in the PBX on or off, or toggle it. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 257 Notes: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 258 If the automatic exchgange line request is enabled, the phone number must always be entered without exchange line access number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 259: Call Forwarding For External Numbers

    Requirements: • Telephone is system telephone on the PBX • Features to be configured by the network provider (fwd, keypad) permission granted in the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 260 In this case, the other call type forwarding are overridden, but remain enabled. As soon as "Call fwd. unconditional" is switched off, all the other types of call forwarding that are enabled become effective again. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 261 If the automatic exchange line request number is enabled, the exchange line access number must always be entered without exchange line access number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 262: Function Key For Call Forwarding For External Phone Numbers

    LED. During the configuration in the public exchange (this takes from a few seconds up to a minute), the LED blinks yellow. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 263 "call forwarding (on busy)" function the external number con mancata risposta: call forwarding (if not responding)" function for the external number decide each time a key is pressed Configurazione reindirizzamento chiamate COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 264 If the automatic exchange line request number is enabled, the exchange line access number must always be entered without exchange line access number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 265: Blacklist

    If the blacklist is full, the oldest entry will be automatically overwritten. Configura Opens the page for configuring the list entry. Nuovo A new phone number is added to the blacklist. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 266: Settings Telephone Blacklist

    Press the key assigned to Blacklist to enable or disable the entrie blacklist. By long pressing the key assigned to Blacklist during a call, the phone number of the caller will be taken over into the blacklist. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 267 Using the Configuration Manager by selecting Blacklist • Using the telephone by selecting Blacklist Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 268: Control By External Apps

    Notes: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 269 Configuration manager: Enter the name of the app that controls the function Telephone: Tap on Seleziona and select the app from the list. that controls the function key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 270: Telephone Line

    If a connection is established through the account, one of the keys in this group, that is not yet assigned to a call, will automatically be selected to represent the connection state. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 271 The call is held locally in the telephone and the caller's business card is not connected to the toolbar. Press the key twice to pick up the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 272 Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting Linea telefonica (line) • Using the telephone by selecting Linea telefonica (line) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 273 SIP account: Enter the phone number of the account or, in the case of SIP trunking, the DDI main number and Direct Dial In without prefix COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 274: Announcement Before Answering For Group (System Telephone)

    The caller hears the announcement for "Announcement before answering" only if all the group members are busy. After this, the caller is automatically connected to the appropriate queue. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 275: Switching Announcement Before Answering For Group On/Off

    1. In the Operazione list field, select one of the following options: disattiva: Switches off announcement before answering for the group. con occupato: Switches on announcement before answering "on busy" for the group. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 276: Function Key For Announcement Before Answering

    Requirements for using the function: • Telephone is system telephone on the PBX • Text before answering announcement present in the PBX and assigned to the group COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 277 - sempre: switch a continuous announcement before answering for the group on or off Account Selection of the system telephony account Gruppi Enter group number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 278: Door Functions (System Telephone)

    Apri permission granted in the PBX To operate the door function, press the function key configured for the door function. Alternatively, proceed as follows: 1. Tap: > Funzioni > Funzioni porta COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 279: Own Telephone Rings (Door Call) - Opening Door

    To establish a call connection with the door station, you must press a suitably configured speed dialling key. Own Telephone Rings (Door Call) – Opening Door Proceed as follows: • Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 280: Door Knock - Opening Door

    In particular, you can reject, ignore, or accept, a door call, and open the door for the visitor, by using the door opening function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 281: Function Key For The Door Functions

    PBX. Function Key for the Door Functions Press the key to switch on the door opening function and/or the light. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 282 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operazione "Aprire : open the door COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 283 Apri - accendi luce: open the door and switch the stairwell light on decide each time a key is pressed Numero telefonico porta Enter phone number COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 284: Waiting Field Function (System Telephone)

    The maximum number of waiting field receptions is limited by the number of possible group members. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 285: Process Of Call Acceptance In Waiting Field

    (waiting field keys), on the switched on waiting field reception telephones, that have been assigned with the Shared line function. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 286 After the waiting field reception telephone is switched on, any subscriber call forwarding configured for the telephone, parallel calls, and the do- not-disturb function, are switched off. These functions (for example, call COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 287 LED lights up in red and the display is in the idle state. Now you can make a call as normal, for instance, by selecting a phone number from the telephone book. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 288: Switching Waiting Field Reception On/Off

    2. Tap on Esegui. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 289: Function Keys For A Shared Line

    The call is held locally in the telephone and the caller's business card is not connected to the toolbar. Press the key twice to pick up the call. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 290 Requirements for using the function: • Telephone is system telephone on the PBX • The telephone has been selected in the PBX as a waiting field reception COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 291 Important: You cannot assign calls via the DDI for SIP trunking accounts and ISDN PTP connections. Do not enter a value in the MSN/ URL entry field. The calls are assigned via the account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 292: Function Key For Switching Waiting Field Reception On/Off

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 293 Functions Waiting Field Function (System Telephone) Selection of the account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 294: Speed Dialling

    The names assigned to the phone numbers are shown one after the other on the display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 295: Display Of The Registration Status

    PBX, their LED will blink yellow. How to switch the registration status on or off is describe in the chapter Settings > Display > Settings Configuration Manager Display. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 296: Function Key For Speed Dialling

    A call is being made from the internal telephone and the call (blinking) was not accepted. yellow The internal telephone is unreachable (do-not-disturb or subscriber call forwarding has been configured). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 297 When you press the key, a dialogue opens, in which you can assign a new account to the key. Tap on Crea accountnext to COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 298 Numero telefonico di destinazione Enter the destination number or the user part of the SIP URI. The user part is the character string in front the @ character. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 299: Local Answering Machine

    Recording a Call (page 331) – Performing Remote Access (page 336) – E-Mail (page 339) – Answering Machine List (page 350) – Voice Memos (page 359) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 300: Local Answering Machine

    Call recordings can be played from the answering machine list. Remote access is used to access and operate the answering machine from another internal telephone or from an external telephone. Requirements: • Answering machine available COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 301 > Annuncio (in the list field in the upper left corner) • Performing a recording. – Using the telephone (during a call) • Performing remote access. – Using the telephone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 302: Settings Configuration Manager Answering Machine

    Date and time are played bacl before the message. Suono di separazione A separator tone is played back between messages. Answering machine Disponibilità ST Calls will be accepted according to the configured call acceptance. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 303 Automatic call recording ends immediately when a query call has begun. Every call will be recorded automatically. Call recording must be started manually. Annuncio prima della registrazione della chiamata COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 304 Controllo lingua e cifre DTMF: Remote access will be performed via voice control and DTMF codes. Solo cifre DTMF: Remote access will be performed via DTMF codes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 305 (Exception: selected account exchange line). Enter up to two quick remote access numbers. The following setting must also be made: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 306: Call Acceptance

    Enter the maximum recording time. Provided that the caller does not hang up before, the answering machine will end the recording automatically after the entered time. If 99 has been entered, the recording time is unlimited. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 307 Instead, the system searches for the next applicable call type. If no setting has been made for any of the relevant call types, the settings for the call type Qualsiasi chiamata are used. Chiamate anonime COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 308 Select the announcement. The following call types are generally not taken by the answering machine: • Callbacks • InterCom calls • Wake-up calls • Alarm calls COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 309 Aggiungi messaggio come file allegato New messages are attached to e-mail notifications in *.wav format and then sent. Contrassegna il messaggio inviato come già letto COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 310 A language file (*.fs) saved on a data storage device (PC) Note: Up to four language files can be stored and used simultaneously. Search and import the language file. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 311 Mark the announcement > Configure. Enter the name in the entry filed. Importa annuncio Requirements: • An announcement file (*.wav) saved on the hard disk Import the announcement. Annuncio COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 312: Settings Telephone Answering Machine

    Riproduzione automatica New messages will be played back automatically after opening the answering machine list. Informazioni chiamata Date and time are played bacl before the message. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 313 The call acceptance rules determine which rules apply for which call type. Tempo accettazione chiamata (1...99 secondi) Indicates after how many seconds the answering machine accepts a call. Chiamate gruppo COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 314 Chiamate anonime Dal contatto Chiamate esterne Chiamate interne Chiamate porta Qualsiasi chiamata Call acceptance rule for this call type is enabled. Additional settings must be made: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 315 Recording time (1...99 minutes, 99- > unlimited) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 316: Call Recording

    (breach of confidentiality of the spoken word). For data protection reasons, the call partner should be informed via an announcement that the call is being recorded. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 317 The selected announcement will be played back prior to call recording. Annuncio Select the announcement prior to call recording from the previously configured announcements. E-mail notification Notifica e-mail COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 318 Contrassegna il messaggio inviato come già letto If the messages have been sent successfully, they will be marked as read. Remote access Interrogazione remota COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 319 PIN. The remote access PIN matches the user PIN entered on the PBX. Freely selectable 6 digit PIN. Allowed are digits (0-9) and special characters (*,#). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 320 Note: Not available languages can also be uploaded in .fs format via the Configuration Manager. Select the language in which the announcement is to be played. Note: The phone language can also be provisioned (see www.auerswald.de/service under Developer). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 321 Local Answering Machine Local Answering Machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 322: Forwarding A Caller To The Answering Machine

    Local Answering Machine Forwarding a Caller to the Answering Machine Forwarding a Caller to the Answering Machine When you receive a call, proceed as follows: 1. Tap on COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 323: Answering Machine Accepts Call - Adopting Call

    If the answering machine has already accepted the call, proceed as follows: 1. Pick up the receiver or press the hook key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 324: Function Key For Readiness

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operazione decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 325: Function Key For Message Forwarding Via E-Mail

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operazione COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 326 Local Answering Machine Function Key for Message Forwarding via E-Mail Decidi nuovamente a ogni pressione di un tasto COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 327: Function Key For Call Acceptance Rules

    Additional settings for this function key are described in the following. Accettazione chiamata Annuncio e registrazione: The caller hears the announcement selected at the end and can then leave a message on the answering machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 328 Chiamate esterne: caller is an external subscriber Chiamate interne: caller is an internal subscriber Chiamate porta: caller is any door Qualsiasi chiamata: Any caller Account Select the system telephony account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 329: Announcement Settings In The Telephone

    . If you press , the announcement is no longer used as the default announcement. Recordings whose recording time is shorter than 3 seconds are not saved. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 330 Select announcement > > Modifica nome Enter the announcement name. Delete annuncement Requirements: • At least one announcement Select announcememt > The marked announcement will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 331: Recording A Call

    Notes: Recordings whose recording time is shorter than 1 second are not saved. Call recording ends immediately when a query call has begun. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 332: Function Key For Starting Call Recording

    The function can only be set up on a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 333: Function Key For Automatic Call Recording

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operazione decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 334: Remote Access Variants

    Using quick access is not appropriate if you have configured settings on your PBX or telephone that cause the telephone to delay making a call (for example, subscriber call forwarding on no reply). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 335: Configuring Remote Access

    4. If you want the answering machine to notify you as soon as a new message is present, configure message forwarding and switch it on when required. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 336: Performing Remote Access

    (REMOTE.WAV) and can start remote access (without entering the PIN). 2. To start the remote access during the announcement, enter the following DTMF numbers: * Remote access PIN # COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 337 *99: Records a voice memo. Ring off to save the memo or press #. To cancel, press *. Note: This request is currently not available with voice control. Auflegen: Ends remote access. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 338: Function Key For Remote Access

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operazione decide each time a key is pressed COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 339: E-Mail

    – Using the Configuration Manager (page Impostazioni > COMfortel > E-mail > Server della posta in uscita) – Using the telephone (page > Impostazioni > COMfortel > Altro > E-mail) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 340: Settings Configuration Manager E-Mail

    Language Template (Language): The language template cannot be configured by the user COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 341 Gestione modello lingua, select a boilerplate in the list field in the middle of the line and then click Visualizza. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 342 Note: The language template will be exported entirely. Therefore, it is not necessary to specifically select a boilerplate. Importa logo Requirements: • A logo (*.jpg) saved on a data storage device (PC) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 343 Enter the address of the SMTP outgoing e-mail server (server or IP address). You can obtain the address of the outgoing e-mail server from your e-mail provider or you can read it up in the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 344 Enter the username. In most cases, the complete e-mail address of the sender must be entered. You will obtain further information about this from your e-mail provider. Password Requirements: • Nome utente/password was selected as authentification type COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 345 Invia e-mail di prova Requirements: • A set up e-mail account (see chapter Local Answering Machine > Settings Configuration Manager E-Mail) Test e-mail will be sent. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 346: Settings Telephone E-Mail

    Language Template (Language): The language template cannot be configured by the user COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 347 Enter the port number of the outgoing e-mail server. You can obtain the port number from your e-mail provider or read it up in the Internet. AUTHENTICATION Tipo di autenticazione COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 348 Invia e-mail in formato HTML E-mail will be formatted and send in html format. Thus, an e-mail can also contain e. g. images and hyperlinks. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 349 Invia e-mail di prova Requirements: • A set up e-mail account (see chapter Local Answering Machine > Settings Configuration Manager E-Mail) Test e-mail will be sent. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 350: Answering Machine List

    The Message key LED shows you that there are recordings present in the answering machine list. LED signalling on the message key: No recordings present. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 351 Menu key and tapping on Impostazioni. 3. In the list field on the left, above the answering machine list, select one of the following options: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 352 Menu key, tap on Elimina tutti i messaggi and then tap on OK. Calls the phone number of the caller who has left the message. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 353: Listening To Recordings (Messages, Voice Memos And Call Recordings)

    5. Select one of the following options: Interrupts the recording playback. Jumps backwards 5 seconds when the recording is being played back. Ends the recording playback. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 354: Forwarding Recordings (Messages, Voice Memos And Call Recordings) Via E-Mail

    > COMfortel > Altro > E-mail menu 1. Open the answering machine list. 2. In the list field on the left, above the answering machine list, select one of the following options: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 355: Dialling From The Answering Machine List

    2. In the list field on the left, above the answering machine list, select one of the following options: Tutte le registrazioni: Displays all the entries saved in the answering machine list. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 356: Deleting Recordings (Messages, Voice Memos And Call Recordings)

    (together with the voice memos and call recordings), or delete them individ- ually. Proceed as follows: • Using the telephone 1. Open the answering machine list. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 357: Function Key For The Answering Machine List

    Press the key to which Apri ST has been assigned to open the answering machine list. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 358 Using the Configuration Manager by selecting Apri ST • Using the telephone by selecting Apri ST Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 359: Voice Memos

    4. Tap on to stop recording the voice memo. Note: Recordings whose recording time is shorter than 3 seconds are not saved. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 360: Listening To Voice Memos

    Note: The buttons are only active while the recorded voice memo is being played back, and not while the voice memo information is being played back. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 361: Function Key For Recording Voice Memos

    The function can only be set up on a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 362: E-Mail And Instant Messaging

    It also tells you how to send and receive instant messages with the Instant Messaging app. Topics – E-Mail Account (page 363) – E-Mail (page 368) – Instant Messaging (page 371) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 363: E-Mail Account

    3. Enter the password in the Password entry field. Note: If you set up another e-mail account, you can define the new account as the default account for new e-mails. 4. Tap on Avanti. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 364 The Inbox of the e-mail account is opened and the account is synchro- nised. You can now use this account to send and receive e-mails. 8. Tap on Avanti. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 365: Configuring An E-Mail Account

    You can also use the e-mail app on the telephone to make multi-account settings for all your e-mail accounts. Proceed as follows: • Using the telephone 1. Tap on > E-mail. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 366 11. Only if e-mail notification is switched on: Tap on Suoneria and select a ringtone for notifications from the list field. 12. Tap on Impostazioni posta in arrivo and make the settings for the incoming mail server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 367: Removing An E-Mail Account

    Note: When you delete an account, all the messages, contacts and other data associated with it are also deleted from the telephone. 4. Tap on Rimuovi account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 368: E-Mail

    Note: When the Inbox is open, tap on to display other folders for an e-mail account, e.g. the draft or sent folders. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 369: Writing And Sending E-Mails

    5. Tap on Invia. Writing and Sending E-Mails Proceed as follows: • Using the telephone Requirements: • A set up e-mail account 1. Tap on > E-mail. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 370 If you want to send the e-mail later, press the Menu key and then tap on Salva. To discard the e-mail, press the Menu key and then tap on Ignora. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 371: Instant Messaging

    3. In the Invio tramite account list field, select the account you wish to use to send the instant messages. 4. In the Invio tramite numero telefonico list field, select the number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 372: Reading And Replying To An Instant Message

    You have only instant messages that have already been read, but no new messages, Proceed as follows: • Using the telephone Requirements: • Configured Instant Messaging app 1. Tap on > Servizi Exchange. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 373: Writing And Sending An Instant Message

    Proceed as follows: • Using the telephone Requirements: • Configured Instant Messaging app 1. Tap on > Servizi Exchange. The last page displayed (conversation or message list) opens. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 374 2. Only for an opened conversation: Tap on to display the message list 3. Tap on 4. Enter the message in the Messaggio entry field. 5. Tap on Invia. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 375: Voice Mailboxes On The Pbx

    Notification via E-Mail (page 390) – Remote Access (page 392) – Message List (page 397) – Announcements (page 411) – Voice Memos (page 415) – Archive (page 421) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 376: Voice Mailbox

    If the local answering machine and a voice mail/fax box are both enabled on a subscriber's telephone and the data storage device is plugged in, it is the local answering machine that accepts the incoming calls. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 377 > Funzioni > Inoltro casella vocale) • Switching notification via e-mail on/off). – Using the telephone (page > Funzioni > E-mail casella vocale) • Switching remote access on/off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 378: Settings Configuration Manager Voice Mail And Fax Boxes

    New recordings start playing automatically as soon as you open the message list. Informazioni chiamata You are told when the call was received before the message is played. Suono di separazione COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 379: Settings Telephone Voice Mail And Fax Boxes

    New recordings start playing automatically as soon as you open the message list. Informazioni chiamata You are told when the call was received before the message is played. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 380: Signalling Of Fax Boxes

    Proceed as follows: • Using the telephone (function key or > Funzioni > Funziona- mento automatico casella vocale) Numero telefonico casella vocale Enter the voice mailbox number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 381: Function Key For Automatic Operation

    Notes: For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 382: Readiness

    Note: You can also switch readiness on and off remotely. Proceed as follows: • Using the telephone (function key or > Funzioni > Disponibilità casella vocale) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 383: Function Key For Readiness

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 384 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Operazione decide each time a key is pressed Disponibilità COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 385: Deputy Function

    1...") in the announcement yourself by recording it in your own announcement. Proceed as follows: • Using the telephone (function key or > Funzioni > Sostituto casella vocale) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 386: Function Key For The Deputy Function

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 387 Selection of the system telephony account Numero telefonico casella vocale Enter phone number of the voice mailbox which is to be switched with the function key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 388: Message Forwarding

    The destination for message forwarding has been configured for the voice mailbox in the PBX Operazione Switch message forwarding on or off. Numero telefonico casella vocale Enter the voice mailbox number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 389: Function Key For Message Forwarding

    For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Selection of the system telephone account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 390: Notification Via E-Mail

    The outgoing mail server has been configured for the voice mail/fax box in the PBX • E-mail transfer has been configured for the voice mail/fax box in the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 391: Function Key For Notification Via E-Mail

    Proceed as follows by assigning the function key: • Using the Configuration Manager by selecting E-mail casella vocale • Using the telephone by selecting E-mail casella vocale COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 392: Remote Access

    Remote Access Proceed as follows: • Using the telephone (function key or > Funzioni > Interrogazione remota casella vocale) Operazione Switch remote access on or off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 393: Performing Remote Access

    This starts the remote access procedure. You are led through the remote access menu with the help of various announcements. 4. Execute remote access by entering the following digits. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 394 Selects the announcement that is currently being played, so you can change it or record it. Press # to save your announcement, or * to exit the function. 30: Disables message forwarding. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 395: Function Key For Remote Access

    LED signalling on the key: green Voice mailbox remote access is enabled (for a defined assignment). Remote access is disabled. The function key has no defined assignment. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 396 Selection of the system telephony account Numero telefonico casella vocale Enter the phone number of the voice mailbox which is to be switched with the function key COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 397: Message List

    The telefaxes are numbered consecutively. The last/ latest telefax is assigned the number 1. From the message list you can also access the following functions: • Call up the fax box archive COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 398: Opening The Message List Of A Voice Mailbox

    Status Info widget. 1. Press the Message key. This displays the available lists (this function is skipped if the other lists are empty). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 399 4. Select a message. 5. Select one of the following options: Starts the recording playback. Distributes the recording to another voice mailbox. Moves the recording to the archive. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 400: Opening The Message List Of A Fax Box

    LED signalling on the message key: No recordings present. New recordings are present. (blinking) The fill level of a fax box has exceeded the warning threshold. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 401 5. Select one of the following options: Saves the telefax to the telephone. Distributes the telefax to another fax box. Moves the telefax into the archive. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 402: Listening To Messages

    Solo messaggi: Displays only the messages saved in the message list. Solo note vocali: Displays only the voice memos saved in the message list. Archivio: Displays the voice mailbox archive. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 403: Distributing Messages

    Distributing Messages The messages in a voice mail/fax box can be distributed to other voice mail/ fax boxes. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 404 Archivio: Displays the archive of the fax box. 4. Select a message. 5. Tap on and enter a phone number. 6. Select one of the following options: COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 405: Dialling From The Message List

    Archivio: Displays the voice mailbox archive. Annunci: Displays the saved and free announcements for the voice mailbox. Registra nota vocale: Starts the recording of a voice memo. 3. Select a message. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 406: Sending A Telefax As E-Mail

    Tutti i fax: Displays all telefaxes saved in the message list. Fax inviati: Displays only the sent telefaxes. Fax ricevuti: Displays only the received telefaxes. Archivio: Displays the archive of the fax box. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 407: Deleting Messages From The Message List

    Archivio: Displays the voice mailbox archive. Annunci: Displays the saved and free announcements for the voice mailbox. Registra nota vocale: Starts the recording of a voice memo. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 408: Function Key For Opening A Message List

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 409 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 410 Selection of the system telephony account. Numero telefonico di destinazione Enter the phone number of the box which is to be switched with the function key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 411: Announcements

    5. Tap on , to start the recording. You now see the entry field in which you enter the announcement's name. 6. Enter a name for the announcement. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 412: Switching Your Own Announcement On/Off

    Using the Configuration Manager on the PBX (see Advanced Infor- mation for the PBX). • Using the telephone Requirements: • You have recorded your own announcement COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 413: Deleting An Existing Announcement

    Proceed as follows: • Using the Configuration Manager on the PBX (see Advanced Infor- mation for the PBX) • Using the telephone 1. Press the Message key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 414 3. In the list field on the left, above the message list, select the Annunci option. 4. Select the announcement you want to delete. 5. Tap on to delete the recording. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 415: Voice Memos

    • Alternatively, pick up the receiver and speak into its microphone to improve the sound quality of the voice memo. 4. Tap on to stop recording the announcement. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 416: Listening To Voice Memos

    Ends the recording playback. Jumps forwards 5 seconds when the recording is being played back. Deletes the selected recording. Ends the recording playback and closes the menu. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 417: Distributing Voice Memos

    5. Select one of the following options: Sposta: Moves the voice memo to the selected voice mailbox. Copia: Copies the voice memo to the selected voice mailbox. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 418: Deleting Voice Memos

    Press the key generally assigned for Nota vocale casella vocale to open a dialogue where you can select the voice mailbox in which you want to record a voice memo. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 419 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Account Selection of the system telephone account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 420 Voice Mailboxes on the PBX Voice Memos Numero telefonico casella vocale phone number of the voice mailbox which is to be switched with the function key. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 421: Archive

    1. Open the message list of the voice mail/fax box. 2. In the list field on the left, above the message list, select the Archivio option. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 422: Deleting Messages From The Archive

    2. In the list field on the left, above the message list, select the Archivio option. 3. Tap on the message. 4. Tap on to delete the message. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 423: Settings

    Language on the Telephone (page 589) – App Accounts (page 590) – Date and Time (page 593) – Telephone Information (page 598) – External Control (page 600) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 424: Providers And Pbxs

    PBXs connect different internal end devices with different public telecoms networks, enabling users to make external and internal calls. The PBXs make different ports/interfaces available for this. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 425 To support the system telephone, the PBX needs at least the following firmware versions: • COMpact 5010 VoIP, COMpact 5020 VoIP, COMmander Basic.2/19", COMmander Business/19": 4.2F • COMpact 4000, COMpact 5000/R: 6.4D • COMmander 6000/R/RX: 6.0C COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 426: Management Configuration Manager Providers And Pbxs

    Provider files with data of various providers can be imported from the Internet. Note: The access data provided via online configuration is a non-binding information. Provider profiles Importa COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 427: Management Telephone Providers And Pbxs

    For this purpose, a profile can be downloaded from the Internet. Elimina tutti i provider/centralini All providers and PBX in the list will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 428: Settings Configuration Manager Providers And Pbxs

    • int Auerswald PBX sub system IPv4 * profile not selected Provider VoIP (Internet) Selects VoIP provider as the type. Centralino Selects PBX as the type. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 429 Notes: The registrar should only be disabled if the provider requires this. No NAT Keep Alive is performed if the registrar is disabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 430 Requirements: • Set DNS server Disabilitato: Disables the outbound proxy. Assegna automaticamente: Automatically determines an outbound proxy. Assegna manualmente: Enables you to enter an outbound proxy. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 431 IP address is swapped with the public IP address. This function is performed in the reverse direction for the reply. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 432 Note: If abilitato is selected: if there are problems with unilateral call connections, a STUN server should be used (enabled when you are using STUN). RTP NAT traversal COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 433 NAT mapping in the firewall. NAT keep alive is enabled and an additional entry must be made: NAT keep alive interval (sec.) (15...255) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 434 IP/URL server STUN Enter STUN server IP/URL. Porta server STUN (1...65535) Enter STUN server port. STUN server query interval (min) (1...60) Enter interval. Requirements: • Set DNS server COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 435 The SIP session timer regularly verifies if the call connection still exists. (The telephone/PBX cannot recognize if the provider interrupts the call connection). Intervallo per SIP session timer (min) (5...6) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 436 Overhearing of VoIP conversations will be prevented, as these connec- tions are encrypted. The connection setup and termination, and also signalling, are encrypted with SIPS. The call data is encrypted with SRTP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 437 SIPS: Encryption of SIPS via TLS. SIP/TLS: Encryption of SIP via TLS. Disattiva verifica del nome host No verification whether the certificate belongs to the domain/IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 438 Important: If encryption is enabled by SIPS, the TCP transport protocol is used. Manual settings are overwritten. UDP: UDP is used. TCP: TCP is used. Segnalazione DTMF COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 439 There are various codecs that feature different voice data compression rates thereby require different band widths for data transmission. The equality of VoIP calls is dependent on the codec used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 440 Jitter buffer size entry in milliseconds (duration of the audio signal). Lower values: A lower number of RTP packets can be cached in order to buffer disruptions or to compensate for them. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 441 (VoIP provider, other PBX in the sub-system operation, external VoIP subscriber) does not support the encryption of call data by SRTP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 442 (public exchange). Tap on to display the list of internal contacts. Only internal telephone numbers can be dialled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 443 Annuncio InterCom: The keypad sequence is required to make an InterCom announcement. InterCom announcements can also be made on accounts where the telephone is not used as system telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 444 Call Through via VoIP. Caution: If you have selected this option, your telephone and your PBX are vulnerable to attacks, for example by transmission of a phone COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 445 Optional: is not transferred by all providers. User-provided name: Caller's name in plain text. Optional: is not trans- ferred by all providers. Internazionalizza numeri telefonici sconosciuti COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 446 (without international prefix (number), e.g. 44). – Con prefisso locale (05306): The called phone number is sent to the provider without a country code. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 447 – Solo interno (DDI): Only your own Direct Dial In (DDI) is sent to the provider. • Metodi per la soppressione del numero telefonico : Calling line identity restriction by the provider with or without display text. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 448 – Personalizzato: Uses user-defined settings for number presentation. Notes: The Personalizzato option requires additional settings: From Settings for setting up the "From" header. P-Asserted-Identity Settings for setting up the P-Asserted-Identity" header. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 449 3 seconds. If this is not possible, the default ringtone will be played. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 450 Internal calls Internal priority calls External calls Group calls Alarm calls Wake-up calls Door calls Silent calls User-defined call type (up to 5 different call types) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 451: Settings Telephone Providers And Pbxs

    "refresh" parameter. <http://my.server.com/my_webcam.jpg;purpose=icon;refresh=0> Settings Telephone Providers and PBXs Proceed as follows: • Using the telephone (page > Impostazioni > Provider e centralini) Provider/PBXs settings Nome COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 452 Rete standard Default network is used. VPN VPN is used. Registrar The registrar is the IP address or URL that you receive from your VoIP provider for login. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 453 Enter registration interval. Outbound proxy The outbound proxy is an intermediate server that processes all VoIP requests and connections going to the provider (except for registration). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 454 The SIP port is a port on the local system that is used as a starting point for the SIP transfer. Notes: The SIP port must be different for each provider/PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 455 UDP itself does not verify whether data has been transmitted successfully. When a UDP packet is sent, the sender cannot assume that the packet will indeed arrive at the recipient. This particular protocol needs COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 456 • ESTOS CSTA (ECSTA): Server for the use of uaCSTA. Session Initiation Protocol Security (SIPS) Requirements: • SIP account: A certificate, saved on the hard disk COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 457 SIPS: Encryption of SIPS via TLS. SIP/TLS: Encryption of SIP via TLS. Disattiva verifica del nome host No verification whether the certificate belongs to the domain/IP. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 458 STUN : NAT traversal is performed by the provider/ PBX. To achieve this, you must also enter a Server STUN under Impostazioni. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 459 SIP-aware router which performs NAT traversal. abilitato con uso di STUN : NAT traversal is performed by the provider/ PBX. To do this, you must also specify a STUN server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 460 RTP might help. Important: Each port forwarding is a security risk. For this reason, we recommend you use this function only if absolutely necessary. NAT keep alive COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 461 There are various codecs that feature different voice data compression rates thereby require different band widths for data transmission. The equality of VoIP calls is dependent on the codec used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 462 Here, you must select how the DTMF signalling is to be transmitted. This is critically depened on the provider and the transmission path. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 463 Greater values: A greater number of RTP packets can be cached in order to buffer disruptions or to compensate for them. SRTP COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 464 (e. g. 0 or **). Such PBXs automatically detect whether exchange line access is required or not. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 465 PBXs. Enter the exchange line access number. When used as a system telephone the exchange line access number is automatically transferred from the PBX. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 466 Conferma allarme: The keypad sequence is required to acknowledge an alarm call with the keypad. Chiamata in attesa: For moving into the waiting loop. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 467 Come descritto in RFC3325: Selects a phone number evaluation method in accordance with RFC 3325 (http://www.ietf.org/RFC/rfc3325.txt). This method of evaluating phone numbers is used if the number presentation is guaranteed by security mechanisms. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 468 Internazionalizza numeri telefonici sconosciuti Phone numbers which are not transferred in the usual format: (e. g. +445306… or 00445306…) are converted into this format. Recapito numero chiamante (in uscita) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 469 • Formato del proprio numero telefonico : Format in which your own phone number, that is to be transmitted, is to be supplied to the provider. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 470 – Sconosciuto: If calling line identity restriction is enabled, the display text "anonymous" is sent to the called phone number by the provider. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 471 Notes: The Personalizzato option requires additional settings: From Settings for setting up the "From" header. P-Asserted-Identity Settings for setting up the P-Asserted-Identity" header. P-Preferred-Identity Settings for setting up the "P-Preferred-Identity" header. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 472 Note: Some providers already have fixed information for some call types. An alert info can be entered for the following call types: Internal calls Internal priority calls External calls Group calls COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 473 3 and 10 seconds, the phone reloads the image. If it has changed during this time interval, subsequently, it is reloaded regularly. If this is not desired, 0 must be entered for the "refresh" parameter. <http://my.server.com/my_webcam.jpg;purpose=icon;refresh=0> COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 474: Accounts

    Proceed as follows for configuration: • Configuring and setting accounts. – Using the Configuration Manager (page Impostazioni > Account) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 475: Management Configuration Manager Accounts

    VoIP provider • Knowledge of the Authentication ID assigned by the VoIP provider, if required A new account will be added to the account list. Elimina COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 476: Management Telephone Accounts

    All accounts in the list will be deleted. Note: Touch and hold the account name, to individually delete, edit, register the account or set it as default. Registra account COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 477: Settings Configuration Manager Account

    Settings Configuration Manager Account Proceed as follows: • Using the Configuration Manager (page Impostazioni > Account > Configura) Account settings Nome account Enter account name. Utilizzo COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 478 • Group • Group function off • Configuration Switchover • Relay • Call forwarding for external subscribers • Announcement before answering for group • Door function COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 479 Account VoIP field in the dial window and select the account from the list. This account will be used as the default account. To use this account, it has to be selected manually. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 480 PBX, the internal number (MSN) that is entered in the configuration of the PBX). Password Requirements: • Knowledge of the password entered in the PBX configuration, or assigned by the VoIP provider COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 481 Note: Some providers/PBXs are already pre-configured in the factory settings. In total you can configure up to 10 providers/PBXs. Select the provider/PBX. Numero telefonico principale DDI COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 482 SIP Trunking It is the same as a PTP connection with Direct Dial In option. The VoIP provider assigns a main number with Direct Dial In (DDI), e. g. 92 00 - 0. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 483 • Knowledge of the VoIP provider's subscription URI Important: The BLF resource list subscription function (BLF according to RFC 4662) is currently not available on PBXs. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 484 Annuncio: The caller's system telephone can be programmed to switch on the microphone in addition to the loudspeaker (hands-free) so that a person nearby can speak with the caller using this intercom system COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 485 (only active if SIP trunking has been selected.) DDI (interno) Direct dialling to the DDI main number MSN (numero telefonico) multiple subscriber number took on from an ISDN to a VoIP connection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 486 If remote access is enable, this option has no effect. Annuncio Annuncio standard A default announcement is used. Own announcement An own-recorded announcement is used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 487 This phone number does not have to match the phone number you use to listen to messages. Numero telefonico per ascoltare i messaggi Enter the number for fetching messages COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 488 VoIP account. In this case use the "Personal voice mailbox" function to display the status of a particular voice mailbox in the status line. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 489: Settings Telephone Account

    At least one provider/PBX profile has already been set up Note: Some providers/PBXs are already pre-configured in the factory settings. In total you can configure up to 10 providers/PBXs. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 490 • Group • Group function off • Configuration Switchover • Relay • Call forwarding for external subscribers • Announcement before answering for group • Door function COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 491 The adoption of the default account from the PBX is possible as of firmware 6.6 (PBX) and 2.4 (VoIP telephones). The telephone sets the account for the direct exchange line as default account. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 492 VoIP providers when you configure an account. You need this ID to access the account. Requirements: • Knowledge of the Authentication ID assigned by the VoIP provider, if required COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 493 However, this entry is overwritten as soon as a different country is selected. Tipo di connessione Note: If you select the SIP Trunking connection type, you must then enter a DDI main number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 494 Numero telefonico and select DDI (Direct Dial In) in the list field Tipo numero telefonico. The DDIs are assigned by the provider. Lista per campi spia occupati (BLF) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 495 Requirements: • The telephone is not a system telephone on the PBX InterCom announcement or InterCom hands-free calling can be performed at the corresponding InterCom destination. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 496 Enter the phone number without area codes or the user part of the SIP URI. The user part is the character string in front of the @ character. Connessione standard internal number (MSN) SIP Trunking DDI or MSN COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 497 The account uses the call acceptance rules configured for the answering machine. Accettazione chiamata Annuncio e registrazione: At the end, the caller hears the selected announcement and can then leave a message on the answering machine. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 498 To use the voice mailbox functions of a standard VoIP account, the specified settings from the VoIP provider must be made: Nome della casella vocale Enter the name. Numero telefonico della casella vocale Enter voice mailbox number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 499 Disable this option if the VoIP provider sends status messages without you having to request them. Numero telefonico per MWI Subscription Enter MWI subscription number. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 500: Function Key For Use Of An Account

    The account has been registered (no system telephone). Yellow The account is being registered. blinking The account cannot be registered. Green The account has been registered. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 501 Using the Configuration Manager by selecting Disponibilità account • Using the telephone by selecting Disponibilità account Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 502: Network

    > Impostazioni > Rete > Bluetooth) Settings Configuration Manager Ethernet Proceed as follows: • Using the Configuration Manager (page Impostazioni > Rete > Rete) Ethernet DHCP COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 503 These addresses have no validity on the Internet; this means that data packets with this sender type or recipient address cannot be transported on the Internet. However, they can be used in local networks without restriction. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 504 IP address. This service is provided by DNS servers at the various Internet service providers or by upper domain servers. Server DNS 2 (optional) Impostazioni VLAN COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 505 You can connect a non-VLAN-enabled device, such as a PC, to the telephone's external port (PC LAN port) and add this device in the external port VLAN. Porta interna VLAN COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 506 Enter VLAN priority of the internal port (lowest priority) to (highest priority). Gateway VLAN Requirements: • Enabled VLAN Important: Assign different values to the VLAN-ID internal port and the VLAN-ID external port. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 507 Impostazioni > data e ora). A connection cannot be established via a VPN if a data packet time stamp is different from the time on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 508 Import the OpenVPN certificate as a part of the OpenVPN structure. OpenVPN certificate deleting Requirements: • OpenVPN certificate saved in the Configuration Manager Delete the existing OpenVPN certificate. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 509 The following entries are possible (several entries are to be separated by a comma): • IP address within the range from 0 to 255 (Example: 123.123.123.123) • Hostname COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 510 The RTP port is a port on the local system and is used as outgoing port for RTP transfers. Lowest RTP port (1024...65471) Enter RTP port (port number). Intervallo porta RTP (64...256) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 511 Network-based access attempts, such as the number of data packets per second or SIP authentication failures are monitored and evaluated. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 512 Example: IP address 192.168.0.240 Network prefix Released address range 192.x.x.x 192.168.x.x 192.168.0.x 192.168.0.240 (only the explicitly entered IP address is released.) Blacklist e whitelist IP Delete COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 513: Settings Telephone Ethernet

    IP address is received automatically. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 514 IP address is considered a part of the network address. If a bit is not set in the subnet mask, the corresponding bit in the IP address COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 515 Server DNS 2 (optional) Impostazioni VLAN Porta interna VLAN, Gateway VLAN: • All data packets are forwarded, unchanged, between the ports (POE port, PC port and internal port). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 516 PC data from voice data and give them different priorities. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 517 The external port is placed in a separate VLAN. All data packages are forwarded to the external port. The following entries must also be made: Porta esterna ID VLAN (1...4094) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 518 The following entries are possible (several entries are to be separated by a comma): • IP address within the range from 0 to 255 (Example: 123.123.123.123) • Hostname COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 519 The RTP port is a port on the local system and is used as outgoing port for RTP transfers. Lowest RTP port (1024...65471) Enter RTP port (port number). Intervallo porta RTP (64...256) Enter RTP port range. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 520 Impostazioni > data e ora). A connection cannot be established via a VPN if a data packet time stamp is different from the time on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 521: Vpn Settings

    Screen lock enabled (page Impostazioni > Sicurezza > Blocco schermo) • Network interface type VPN enabled (page Impostazioni > Provider e centralini > Tipo di interfaccia di rete) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 522 Enter profile name. Tipo Options for IPsec VPN: • L2TP/IPsec PSK • L2TP/IPsec RSA • IPsec Xauth PSK • IPsec Xauth RSA • IPsec Hybrid RSA COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 523 The following entries must also be made: Nome utente Enter username. Password Enter password. Disconneting VPN profile from server Requirements: • Existing connection to the correspondign server COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 524 (block time restarts). Important: Switching off the IP blacklist and whitelist or restarting the telephone deletes all the entries in the locking list. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 525 IP addresses that are released. Example Example: IP address 192.168.0.240 Network prefix Released address range 192.x.x.x 192.168.x.x 192.168.0.x 192.168.0.240 (only the explicitly entered IP address is released.) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 526: Settings Bluetooth (Only Comfortel 3600 Ip)

    > Impostazioni > Rete > Bluetooth) Requirements: • Bluetooth dongle plugged into the exclusive USB port (see chapter Indroduction to the telephone > Device overview > Overview of connec- tions). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 527: Function Key For Bluetooth

    In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. LED signalling on the key: green Bluetooth is enabled. Bluetooth is disabled. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 528 Using the Configuration Manager by selecting Bluetooth • Using the telephone by selecting Bluetooth Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 529: Sound

    (list of priorities). The caller is always identified first. If no specific sound has been assigned to the caller, the ringtone for the call type is used. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 530 2. The ringtone defined for a particular group number, if the group is called 3. The ringtone defined for the group call type, if an undefined group is called 4. The ringtone defined for the door call call type COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 531: Settings Configuration Manager Sounds

    > Tasti funzione) Settings Configuration Manager Sounds Proceed as follows: • Using the Configuration Manager (page Impostazioni > Dispositivo > Suoni) Volumes Volumi Requirements: • Silent mode disabled COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 532 For a ringtone that has been added, the file title, if existing, is displayed. Otherwise, the file name is displayed. Select the default ringtone. Suoneria ricevitore The ringing is played at the headset. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 533 Wake-up calls • Door calls • User-defined call types (up to 5 different call types) Settings for special groups Suoneria in funzione del gruppo > Configura COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 534: Settings Telephone Sounds

    Sounds > (Altro)) Sound Volumi Requirements: • Silent mode disabled Move the regulator to individually set the volume for the media, ringtone and alaram. Suoneria standard COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 535 • Silent mode disabled Select the default message tone. Suoni alla pressione The touching of buttons, symbols etc. on the display is signalled by a tone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 536 Amplificazione massima microfono ricevitore Move the regulator to set the maximum gain handset micro. Suoneria per tipo di chiamata COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 537 The ring signal will be switched off during call if a gesture (e. g. waving) is made in front of the proximity sensor. The ringer goes on, even on user proximity. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 538: Settings Ringtone

    Press the key during an incoming call to switch the ringtone on or off for this call or toggle. In addition, when functions are assigned on the first key level, the status of the function is indicated by the corresponding LED. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 539 Using the Configuration Manager by selecting Suoneria • Using the telephone by selecting Suoneria Note: For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 540: Display

    Using the Configuration Manager (page Impostazioni > Dispositivo > Schermo) Brightness Spegni schermo Display will be switched off in power save mode. Display will be dimmed in power save modede. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 541 If you find the LED signals of the fax boxes disruptive or annoying, they can be switched off separately. New fax entries will be signalled. LED schermo (only COMfortel 1400 IP and 3600 IP) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 542 Then, the display no longer reacts on touch. If Nessun automatismo is selected, the telephone will not automatically be set into the idle state. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 543 The background lighting will then be dimmed or switched off completely and the LEDs are inactive (exception: message LED for missed calls). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 544: Settings Telephone Display

    URL. Select the display wallpaper : Select a wallpaper from the Galleria. : Select an image from the Sfondi. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 545 The tag will subsequently be replaced depending on the phone type CF1400IP, CF2600 IP or CF3600IP). URL example for COMfortel 3600 IP: http://myserver.de/my/path/ imagenameCF3600IP.jpg. Stand-by COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 546 Select the screen candy (e. g. clock or colours). For some screen candys, additional settings can be made under Dimensione caratteri Select the font size (from small to huge). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 547 (e. g. night configuration). Requirements: • Configured configuration in the PBX (see Advanced Information of the PBX) • Enabled Configuration switchover check box in the PBX COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 548 Mostra chiamate e conversazioni Indicates the status of the call. Mostra chiamate, conversazioni e funzionamento ricevitore Indicates the status of the call and the headset activation (only COMfortel 3600 IP). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 549 The background lighting will then be dimmed or switched off completely and the LEDs are inactive (exception: message LED for missed calls). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 550: Function Key For The Idle State (Sleep)

    The function can only be assigned to a programmable function key that has an LED (not on a touch function key). For further information about the general procedures when assigning function keys, see Function Keys. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 551: Apps, Running Services And Storage Use

    Scheda SD Apps installed on the data storage device • In corso Active oder buffered services running in the telephone‘s RAM • Tutto All apps on the telephone App name COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 552 Chiudi Ends the active service • Invia Sends an error report to the service provider Note: You can view more detailed information about a service under Servizi and Processi. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 553: Emergency Numbers

    The emergency numbers you set up in the telephone are not synchro- nised with the PBX‘s telephone book. Numero di emergenza Enter the emergency number. Nome del numero di emergenza Enter the emergency number name. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 554 Note: When selecting a phone number, any account assigned to that number will only be used if you dial a phone number using the Contacts app. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 555: Location

    Note: You can find out your exact location from the relevant Internet sites or with a GPS receiver or smart phone. The following entries must be made: Latitudine (latitude) Enter the latitude. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 556: Settings Telephone Location

    The location information may be used by Apps that were given permission. To set the location, the following entries must be made: Latitudine (latitude) Enter the latitude. Longitudine (longitude) Enter the longitude. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 557 Settings Location Altitudine (altitude) Enter the altitude. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 558: File Manager

    Managing Data in the File Manager Crea cartella A new folder will be created. Elimina cartella The selected folder will be deleted. Rinomina cartella The selected folders can be renamed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 559 The selected folder or file will be zipped. When zipping a file, you must also enter a file name. Estrai The selected *.zip folder or *.zip will be unzipped. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 560: Ip Camera

    > Opzioni > DTMF signal open door/light) • Configuring a function key for an IP camera. – Using the Configuration Manager (page > Tasti funzione) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 561: Management Configuration Manager Ip Camera

    You can only restore deleted IP cameras if you have backed up their data to the data storage device in the telephone. The marked IP camera will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 562: Management Telephone Ip Camera

    All IP cameras will be deleted. Note: Touch and hold an IP camera name, to individually delete or edit the IP camera. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 563: Settings Configuration Manager Ip Camera

    IP camera to the telephone. Notes: If the L’immagine viene caricata una sola volta image frequency is selected, only one picture is sent and the display is not updated. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 564 The image of the IP camera will only be displayed in the telephony app during an incoming call. The image of the IP camera will be displayed in the telephony app and in the IP camera app. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 565 Enter the user. You find the user in the Advanced Information of the IP camera. Password Enter IP camera password. You find the password in the Advanced Infor- mation of the IP camera. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 566 PTZ (pan-tilt-zoom) cameras (left, right, up, down, zoom in, zoom out, OK key). The OK key pans the IP camera in a predefined position. URL entry in the entry filed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 567: Settings Telephone Ip Camera

    > Impostazioni > COMfortel > Altro > Fotocamere IP) IP camera settings Nome Enter the IP camera name. IP/URL Enter the IP cameras IP address or URL. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 568 The image of the IP camera in the telephony app will be displayed in full screen mode during an imcoming or outgoing call. The image of the IP camera will be displayed significantly minimized. Centra immagine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 569 IP camera • press the defined function key for the IP camera • are called by a contact that is linked with an IP camera COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 570 IP (see PTZ interface documentation for the IP camera). You find the URL in the Advanced Information of the IP camera. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 571: Function Key For An Ip Camera

    LED. LED signalling on the key: green The IP camera app is switched on. The IP camera app is switched off. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 572 For further information about the general procedures when assigning function keys, see Function Keys. Additional settings for this function key are described in the following. Fotocamera IP Selection of the IP camera COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 573: Permissions

    Proceed as follows for configuration: • Setting permissions for settings. – Using the Configuration Manager (page Impostazioni > COMfortel > Gestione diritti > Diritti delle impostazioni) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 574: Settings Configuration Manager Permissions

    The permission settings are only accessible if you are logged in? as administrator. If no sub-administrator or administrator is configured on the? telephone, users can make all settings and use all functions. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 575 The displaying of locked functions in the selection list requires a login as administrator ( > Change permission level). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 576: Settings Telephone Permissions

    Permissions for settings / Permissions for functions) Permissions for settings Gestione diritti The telephone can be protected against unauthorised use by configuring permissions for making settings and using functions COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 577 Select the permission level (administrator, sub-administrator, user) for the following settings: Bluetooth Rete Account, provider e centralini Applicazioni Sicurezza Sincronizzazione Update & provisioning Data e ora Fotocamera IP Backup e ripristino E-mail COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 578 The displaying of locked functions in the selection list requires a login as administrator ( > Change permission level). Exchange/lines Raggiungibilità Reindirizzamento chiamate numeri telefonici esterni Boss/secretary Gruppi InterCom Door/relay Configurazione Casella vocale Segreteria telefonica COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 579: Function Keys

    If you press a speed dialling key while the telephone is in the idle state, it automatically picks up a call (when headset is in use) or switches the telephone to hands-free operation. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 580: Settings Telephone Function Keys

    The caller will be displayed initially. Settings Telephone Function Keys Proceed as follows: • Using the telephone (page > Impostazioni > COMfortel > Altro > Tasti funzione) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 581 Automatic pick-up acts via a speed dialling key and a pick-up key with defined destination. The connection will be established instantly after pressing the key The caller will be displayed initially. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 582: Security

    > Sicurezza) Apps Installation of apps from unknown sources The telephone can allow the installation of apps from unknown sources (e. g. App Shop, websites, e-mails, etc.) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 583: Settings Telephone Security

    The installation of apps from unknown sources is alllowed. Settings Telephone Security Proceed as follows: • Using the Telephone (page > Impostazioni > PERSONALE > Sicurezza) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 584 Enter own password to disable the screen lock. Blocco schermo con password utente del centralino : Enter PBX user password to disable the screen lock. Blocca automaticamente Requirements: • Disabled screen lock COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 585 Notes: For information about the device administrators contact your system administrator. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 586 • To protect your telephone and your personal data, we strongly recommend you only download apps and files from trust- worthy sources. Origini sconosciute COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 587 Select the credentials and confirm the activation/deactivation in the dialogue. With the activation of the corresponding apps, they will be granted access to the credentials of the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 588 Note: Under Settings > COMfortel > (More) > Phone certificates, the phone certificates can be viewed and checked for correctness. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 589: Language On The Telephone

    > Impostazioni > Utente > Lingua e immissione) Settings Configuration Manager Telephone language Lingua Select the telephone language. Settings Telephone Telephone Language Lingua Select the telephone language. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 590: App Accounts

    > Extending the Telephone Functionality). Proceed as follows for configuration: • Managing app account (adding, deleting, synchronizing). – Using the telephone (page > Settings > Accounts) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 591 When disabling the synchronisation, data that was synchronised in the telephone so far will not be deleted. Data of the selected account element will be synchronised. Manual synchronization Nome account > > Sincronizza ora COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 592 Nome account > > Rimuovi account Note: Deleting an account also deletes all its messages, contacts and other data from the telephone. The selected account will be deleted. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 593: Date And Time

    > Impostazioni > Sistema > Data e ora) Settings Configuration Manager Time and Date Proceed as follows: • Using the Configuration Manager (page Impostazioni > Sistema > Data e ora) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 594 12-hour format is selected. The following settings must additonally be made: Indicazione temporale • mattutina: Time applies to morning. • pomeridiana: Time applies to afternoon. Seleziona fuso orario COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 595: Settings Telephone Time And Date

    COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 596 Seleziona fuso orario Note: If you change the time zone, the time stamp used for data on the telephone is modified to suit the new time zone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 597 Select the correct time zone to ensure that all data on the telephone that has a time stamp, such as calendar entries or e-mails, is displayed with the correct time. Formato data Select the date format. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 598: Telephone Information

    Bootloader CPU board Proceed as follows: • Using the Configuration Manager (page Informazione) • Using the telephone (page > Impostazioni > Sistema > Infor- mazioni telefono) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 599: Using The Configuration Manager

    Informazioni sulla licenza Information about the licences. Using the Telephone Stato telefono Tap on a telepohone information in the selection list to open further infor- mation. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 600: External Control

    HTTP-Requests from a HTTP Client. Action URLs initiate an action in the telephone (e. g. a restart of the telephone). Requirements: • In the telephone enabled Ricezione di action URL check box. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 601 Provisioning http://phoneIP/remote_control?action=PROVISIONING Register http://phoneIP/remote_control?action=REGISTER Make call http://phoneIP/remote_- control?action=CALL&number=<Phone- Number>&accountId=<AccountID> Accept call http://phoneIP/remote_control?action=OFFHOOK Disconnect http://phoneIP/remote_control?action=HANGUP DTMF http://phoneIP/remote_- control?action=DIAL&number=<PhoneNumber> Hold http://phoneIP/remote_control?action=HOLD Retrieve http://phoneIP/remote_control?action=RETRIEVE Conference http://phoneIP/remote_control?action=CONFERENCE 3. Press enter. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 602: Settings Configuration Manager External Control

    The telephone is ready to accept uaCSTA requests. Action URL Ricezione di action URL The telephone can receive and execute HTTP-requests via the PC with Action URLs. Furthermore, the telephone can send commands. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 603: Settings Telephone External Control

    (User Agent Computer Supported Telecommunication Application) is a CTI (Computer Telephony Integration) solution on SIP basis. CTI enables e. g. the establishment, transfer and end of telephone calls and the COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 604: Action Url

    PC and executes them. Invio di action URL The following actions can be sent from the telephone: • Incoming calls • Connect • Disconnect • Hold • Idle COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 605 Settings External Control COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 606: Service And Maintenance

    – Remote Configuration (page 638) – Shutting Down and Restarting the Telephone (page 642) – Extending the Telephone Functionality (page 643) – Service Data (page 646) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 607: Backup And Reset

    – Using the telephone Settings Configuration Manager Backup and Reset Proceed as follows: • Using the Configuration Manager (page Impostazioni > PERSONALE > Backup e ripristino) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 608 Important: Note the following legal notes before creating the data backup. The data backup contains the following legally protected components: Configuration of the telephone Names of the internal subscribers COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 609 Note: In contrast to the data backup, only the data that can be provi- sioned will be exported. Read the disclaimer and enter in the entry field. Subsequently, click Esporta and Save data > OK COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 610 All your personal data and downloaded apps are deleted. You cannot undo this action. The telephone is shut down and then restarted. This can take some time. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 611: Settings Telephone Backup And Reset

    Passwords of the telephone, the subscribers, the VoIP accounts and the VoIP subscribers Address book of the telephone Connection data records containing destination, source and time infor- mation for a telecommunication connection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 612 This includes, for example, deleting downloaded apps, personal data (e.g. contacts), function key assignments and your customised configuration of the home screens. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 613: Downgrading The Telephone

    Android version actually goes together with the change of the firmware version but nevertheless, differs from the downgrading of only the firmware version. Both variants are described in the following. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 614 5. Release the function keys as soon as the LEDs change the flashing rhythm. After a short time, the Setup assistant opens. 6. Put the telephone into operation (see the Instructions). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 615: Update And Provisioning

    The device sets up a connection with a provisioning server, over which it receives the necessary configuration data. Following that the firmware is updated. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 616 Setting the provisioning options (automatic provisioning, DHCP data, Redirect Server, Provisioning from PBX search, Remote configuration via SIP messages). – Using the Configuration Manager (page Impostazioni > Sistema > Update e provisioning) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 617: Settings Configuration Manager Update And Provisioning

    You can switch the automatic installation of updates on again under > Impostazioni > Sistema > Update e provisioning > Aggiornamento automatico. Requirements: • Firmware file (*.rom) saved on the hard disk COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 618 PBX firmware (see PBX operation instructions). Schedule The schedule specifies the weekday and time at which the update and provi- sioning are to be performed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 619 > Sistema > Update e provisioning > Aggiorna • When the automatic update is performed: Data storage device inserted into slot Verifica la presenza di aggiornamenti COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 620 Current firmware version on the distributing telephone • Data storage device inserted into slot of the firmware distributing telephone with firmware file. The firmware file must be renamed into distribute.rom COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 621 Firmware may be distributed. The telephone that distributes the firmware is at this moment used as update server. URL server di aggiornamento COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 622 If the update settings of the telephone are correct and a firmware file is available on the update server, the new firmware is installed. The telephone is restarted, and the login window opens. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 623 If an update is available, the new firmware is also loaded into the telephone if the automatic installation of updates is selected. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 624 The telephone receives the IP address of the provisioning server from the redirect server. Provisioning con ricerca centralini The automatic configuration of the telephones is carried out via the PBX. URL del provisioning server COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 625: Settings Telephne Update And Provisioning

    Configure at least one configuration server. Settings Telephne Update and Provisioning Proceed as follows: • Using the telephone (page > Impostazioni > Sistema > Update e provisioning) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 626 Configuration Manager, click on the logo at the top right with the left-hand mouse button. Select the firmware file (*.rom) > Update. To activate the new firmware, click Riavvia. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 627 Indicates when provisioning is to be performed. Giorni della settimana pianificati Indicates the week days on which the update and provisioning is to be performed. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 628 DHCP server. In addition to IP addresses, it is also possible to transmit further data to control the provisioning process. Redirect Server The telephone receives the IP address of the provisioning server from the redirect server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 629 Note: You find further information about the provisioning process on the Internet (see www.auerswald.de/service under Developer). Provisioning test You can check the provisioning settings, and the way the server works, by initiating a one-time provisioning test. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 630 If the update and provisioning settings for the telephone are incorrect, or no data is present on the servers, a message that provisioning has failed is displayed in the status line on the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 631 The telephone is configured via incoming SIP messages. An additional entry must be made: IP address of configuration server (1-5) Configure at least one configuration server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 632 Installa gli aggiornamenti disponibili check box is selected. After a firmware update you usually require a new version of the instruc- tions. You find up-to-date instructions on the Internet (Auerswald: www.auerswald.de/service, FONtevo: support.fontevo.com). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 633 The check for new firmware is carried out. If no firmware file is available on the update server, a warning message is displayed to tell you that no new firmware is available. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 634 A new version of the firmware can be distributed from one system telephone to other system telephones connected to the PBX. Requirements: • Enabled Distribuisci firmware check box COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 635 When operating the telephone on another PBX than the PBX, the telephone can be updatet directly from the firmware distributing telephone. For this, you must enter the update URL http://<IP address>/distribute in the telephone. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 636: Procedure In Case Of Firware Update Problems

    To upload another firmware in the telephone, proceed as follows: 1. Remove the telephone from the power supply, by detaching the PoE cable. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 637 7. Select the file (*.rom) and then click "Aprire (this text varies according to which operating system is in use). 8. Click Upload. 9. To activate the new firmware, click Riavvia. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 638: Remote Configuration

    3. Enter the data in the User name/Customer number and Password/ PIN input fields, and click Login. 4. Register the telephone if this has not been done yet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 639 6. Log in to the Configuration Manager. 7. Make the desired changes. 8. Log out from the Configuration Manager. 9. Click in the user interface of the ARA server. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 640: Storage

    Proceed as follows: • Using the telephone 1. Tap on > Impostazioni > Dispositivo > Archiviazione. 2. Tap on Smonta scheda SD. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 641: Erasing A Data Storage Device

    2. Tap on Elimina la scheda SD. The data storage device is formatted, and all the data on it is overwritten with the compatible file system. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 642: Shutting Down And Restarting The Telephone

    To save electricity, you can shut it down completely by removing the PoE cable. To restart the telephone after a shutdown, remove and reinsert the PoE cable once. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 643: Extending The Telephone Functionality

    > Attivazione > Immetti codice di attivazione) • Purchasing extra functions. – Using the Configurations Manager (page Impostazioni > COMfortel > Attivazione) – Using the Internet (Auerswald: shop.auerswald.de, FONtevo: shop.fontevo.com) COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 644: Settings Configuration Manager Online Shop

    Note: You can also ask your specialist dealer to activate your new functions in the Auerswald/FONtevo online shop. Requirements: • User account in the Auerswald/FONtevo online shop • PC with existing Internet connection COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 645: Settings Telephone Online Shop

    A list of the possible functional extensions with their activation status (activated/not activated) is displayed. Enter the activation code from the Auerswald/FONtevo online shop. Note: The activation/voucher codes can also be provisioned (see www.auerswald.de/service under Developer). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 646: Service Data

    Before the recording, every subscriber on the telecommunication connection must be informed that these data will be recorded and must also be informed who will use the received data COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 647 The backup file is saved in the folder configured for downloads on the Further steps: • The technical departments (Service and Development) can use this file to perform debugging. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 648: Glossary

    Glossary Glossary COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 649: Glossary

    ARA Server (Auerswald) Remote Access Server - for remote configuration of the PBX via user interface and Internet access (https://remote- access.auerswald.de). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 650 Special software to display websites from the Internet. Cache Fast temporary memory that accelerates the access to frequently used data (e. g. repeatedly visited Internet sites). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 651: Call Deflection

    In this context, no screening means that the customer-defined number is not checked by the public exchange against the assigned numbers. It may contain any phone number you define (e.g., a service phone number). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 652 Digital Enhanced Cordless Telecommunications (previously Digital European Cordless Telephony) - a standard for digital cordless telephones and data transmission. DECT systems provide encrypted transmission between mobile handset and base station. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 653 This is necessary, for example, to give voice packets (VoIP) priority and to achieve better voice quality. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 654 (keyboard, printer, monitor, etc.) or virtual devices. Digital Subscriber Line - Internet access technology using a digital trans- mission standard that provides wide bandwidths for the transmission of data via telecommunication networks. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 655 INTEL, DEC and Xerox. Exchange ActiveSync XML-based protocol for the synchronisation of data (e. g. e-mail messages, contacts, calendars) between a server and an end device. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 656 Network security component that uses a set of security rules to protect a computer network or an individual computer against unauthorised access to or from the network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 657 PC or router used as an intermediary between two networks. The Internet service provider is the gateway for direct Internet dial-up connections. If you use a router, this is the gateway in a local network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 658 Proxy for the HTTP protocol, over which Internet sites are called or files downloaded. HTTPS Hypertext Transfer Protocol Secure - communication protocol for tap-proof data transfer with encryption within the World Wide Web. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 659 192.168.0.14. The network addresses are divided up into different classes (Class A to C) depending on how many computers can be located in a network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 660 2 and 3, data transmission, etc. Unlike analogue networks, ISDN uses digital trans- mission. Jitter Buffer Buffers RTP packages, to compensate irregular transfer rates of the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 661 Local Area Network - connects computers over company or home networks. LDAP Lightweight Directory Access Protocol - enables you to query the data in a directory service (a hierarchical database) over the network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 662: Mac Address

    Multiple Subscriber Numbers - multiple telephone numbers where an ISDN PTMP connection can be reached. The MSN is the part of the phone number without a local prefix. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 663 The larger the network prefix, the fewer the number of IP addresses that are released. Example: IP address 192.196.0.240 Network prefix Released address range 8 bit 192.x.x.x 16 bit 192.168.x.x COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 664 Software licence acknowledged by the Open Source Initiative (OSI). Open- source licences are the basis of free-of-charge applications whose programming code may be modified without restrictions. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 665 VoIP telephones, receive power over an Ethernet cable. This benefit of this is that there are fewer power cables to deal with. PoE is described in the IEEE 802.3af standard. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 666 1 to 1023. Outgoing connections are usually established starting at port 1024. Most services that use the standard port numbers (for example, web browsers use port 80). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 667 Point-to-Point Tunneling Protocol - protocol used to set up VPN networks by means of data transmission via tunnels, with less complex encryption than OpenVPN. Public Exchange Node point on the public telecommunication network. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 668 The originator can then send a new request to the alternative address. Registrar A registrar (domain name registar) is an organisation or a company that registers Internet domains. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 669 SC-XC cards can store from 32 GB to - theoretically - 2.048 GB (SD 3.0 standard). Information on recommended memory cards can be found in the Internet (Auerswald: www.auerswald.de/service, FONtevo: support.fontevo.com). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 670 Some VoIP providers also support a VoIP PTP connection with a Direct Dial In option. The provider allocates a PBX base number with additional Direct Dial In numbers (DDI numbers), e.g., 9200–0. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 671: Subnet Mask

    IP address is used as a part of the PC address. The value of the subnet mask, as with IP addresses, is often given in decimal form (for example, 255.255.255.0 for IPv4 addresses). COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 672 In order to make sure this happens, a large amount of information is sent along with the actual payload data. Most Internet services are implemented with TCP, e.g., HTTP (WWW), SMTP/POPS (e-mail), etc. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 673 LAN. UDP is used by DNS servers, for example. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 674 Digital voice data is sent as IP packets from one telephone to another. This functions the same way as the transmission of a webpage over the Internet. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 675 VoIP Provider Internet service provider offering internet telephony (VoIP, Voice over Internet Protocol). VoIP Address VoIP telephone number plus domain, separated by the @ character: <subscriber>@domain. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 676 Widget Program window on the graphic user interface, e. g. for status information, settings , functions , etc. COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 677: Abbreviations

    Direct Dial In DECT Digital Enhanced Cordless Telecommunications DHCP Dynamic Host Configuration Protocol DiffServ Differentiated Services Flag Domain Name Service DSCP Differentiated Services Code Point Digital Subscriber Line COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 678 Lightweight Directory Access Protocol Light Emitting Diode Media Access Control Multiple Subscriber Number Message Waiting Indication Network Address Translation Network Time Protocol Private Branch Exchange Portable Document Format COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 679 Session Initiation Protocol Secure SMTP Simple Mail Transfer Protocol SRTP Secure Real-Time Transport Protocol Secure Sockets Layer (obsolete, see STUN Simple Transversal of UDP over NATs Telephone Answering Machine COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 680 Uniform Resource Locator Universal Serial Bus VLAN Virtual Local Area Network Voice Mailbox Voice Mail and Fax VoIP Voice over Internet Protocol Virtual Private Network Extensible Markup Language COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

  • Page 681: Index

    .............. 582, 586, 600, 602, 603, 604 activation code ..................644, 645 Alert-info ....................449, 472 Android keyboard operation ...................... 65 announcement before answering ............274, 275 function key ....................276 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 682 .................. 350 deleting recordings ................... 356 forwarding recordings via e-mail ............354 function key ....................357 initiating call ....................355 listening to recordings ................353 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 683 ...................... 58 gallery ......................59 instant messaging ..................59 IP camera ....................59 moving or deleting ..................44 music ......................59 settings ......................58 telephony ..................... 53 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 684 ....................381 automatic playback answering machine ................302, 312 voice mailbox/fax box ..............378, 379 automatic saving, Configuration Manager ..........83, 85 automatic screen lock ..................584 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 685 ............195 bottom side, overview ..................39 brightness sensor ..................... 35 brightness, display ................540, 544, 547 Browser ......................650 business card ....................53 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 686 PBX ................... 254 call forwarding call deflection function key subscriber ................252 call information answering machine ................302, 312 voice mailbox/fax box ..............378, 379 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 687 ..................110 caller list ......................172 deleting entries ..................174 initiating call ....................173 calling line identity restriction ..............108, 245 function key ....................246 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 688 ......................81 table entries ....................79 Configuration Manager, opening in system telephone operation as administrator ..................72 as sub-administrator .................. 73 as user ......................74 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 689 ......... 159 searching/displaying ................142 sharing ....................... 148 contacts and phone number lists ..............140 control by external app .................. 268 function key ....................268 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 690 Index control, IP camera .................. 566, 570 country code .................... 483, 493 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 691 ....................386 determined function keys ................29 device administrators ..................585 DHCP ....................502, 513, 653 dial preparation ..................107, 653 adopting phone number ................158 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 692 ....................36 wallpaper ....................544 display elements ....................42 display-LED ....................... 34 ........................654 Domain ......................654 dongle ......................650 do-not-disturb ....................187 function key ....................188 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 693 ................. 279 opening door at door knock ..............280 downdate ......................654 downgrading, telephone ................613 driver ........................ 654 ........................654 DTMF ....................... 438, 462 signals ......................115 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 694 ..................553 encryption ....................345, 349 end device ....................... 655 entry field ......................68 Ethernet ....................502, 655 DHCP ....................502, 513 OpenVPN ..................507, 520 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 695 Exchange ActiveSync ..................655 exchange line ....................656 extending the telephone functionality ............643 extension ......................656 external line transfer ..................182 function key ....................183 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 696 ..............563, 568 full screen mode ..................564, 568 function keys ..................... 62 programmable ..................... 31 second level ....................31 functions ......................180 Funktionstasten ....................579 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 697 ......................657 group function ....................205 function key ....................208 logging out of all groups ................209 logging telephone in/out ................207 group state, function key ................211 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 698 ......................33 home screen ..................... 42 overview ....................... 35 hook key ......................30 Host ........................658 HTTP proxy ..................509, 518, 658 HTTPS ......................658 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 699 ..................... 484, 496 InterCom announcement ............... 218, 219 function key ....................220 InterCom hands-free calling ..............218, 223 function key ....................224 process ...................... 223 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 700 ................... 565, 570 snapshot .................... 565, 569 IP whitelist ....................511, 524 configuring ..................512, 525 deleting ....................512, 526 IPsec ........................ 659 ISDN ......................... 660 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 701 Index jitter buffer ..................440, 463, 660 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 702 Index keep-alive ......................661 keypad ........................ 28 keypad sequences ................. 443, 466 keys ........................22 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 703 ................... 541, 548 signalling of fax boxes ................380 smessage key LED ..................34 legibility ......................82 listen-in on receiver, headset call ending ......................138 initiating ...................... 138 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 704 ..................... 555, 556 logging out of all groups, function key ............210 logo, importing, answering machine ............342 loudspeaker key ....................29 loudspeaker listening ................135, 136 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 705 ................398 opening, function key ................408 microphone key ....................29 minus key ......................30 motion detection, IP camera ..............566, 571 ........................662 ......................... 655 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 706 ................429, 452 network prefix ....................663 notification via e-mail ..................390 function key ....................391 ........................664 number presentation (outgoing) ............446, 468 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 707 ..............112 phone number with dial preparation ............107 priority call ....................113 outgoing mail server IP address ..................343, 347 port, answering machine ..............344, 347 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 708 ..................436, 456 SRTP ....................441, 463 type ......................428 URL structure ..................437, 457 permissions ..................... 573 functions .................... 575, 578 settings ....................574, 576 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 709 ........................ 666 port ........................666 power dialling ..................240, 241 power save mode ................... 543, 549 PPTP ........................ 667 presentation ....................... 82 priority call ......................113 initiating .......................110 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 710 URL ..............624, 629 schedule .................... 618, 627 test ......................629 via redirect server ................624, 628 proximity sensor ....................35 sensitivity ....................547 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 711 Index proxy server ..................... 667 PTP connection ....................666 public exchange ....................667 public exchange subscriber numbers ..........442, 464 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 712 ..............120 connecting both communication partners ..........121 ending ......................118 ending one call ..................120 query key ......................30 quick remote access number ..............305, 320 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 713 ....................338 performing ....................336 remote access voice mailbox ..............392, 393 function key ....................395 remote configuration ..................638 via ARA server ..................638 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 714 ..................533, 536 default ......................532 function key ....................538 group-dependent ................533, 537 telephone ....................534 router ........................ 669 RTP port ....................510, 519 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 715 ..............378, 380 server ....................... 670 server type ....................436, 456 service and maintenance ................606 service data ..................... 646 backup ....................... 608 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 716 ......................441, 463 status bar ......................48 status info ......................51 storage ......................640 erasing data storage device ..............641 removing/providing data storage device ..........640 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 717 STUN ........................ 671 STUN server ................... 434, 460 subnet mask ....................671 switch ....................... 672 symbols Configuration Manager ................81 system telephone ................478, 490, 672 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 718 ................... 594, 596 ........................673 T-Net functions ....................673 toggle button ..................... 68 touch calibration ....................549 touch function ....................36 keys ......................45 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 719 ...................... 122 internal 3rd subscriber ................126 placing call partner in waiting loop ............125 with announcement .................. 123 without announcement ................124 trusted credentials ..................587 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 720 .................... 618, 627 test ...................... 622, 633 update server URL ................621, 633 update server ....................674 ........................674 use of an account, function key ..............500 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 721 ................415 deleting ...................... 418 distributing ....................417 function key ....................418 listening to ....................416 recording ....................415 VoIP ........................674 VoIP address ..................... 675 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 722 ....................531, 534 voucher code ................... 644, 645 ........................676 adding profile .................... 521 connecting server to profile ..............523 deleting/editing profile ................524 disconnecting .................... 523 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...
  • Page 723 ..................288 function key ....................292 wallpaper ......................544 widget ....................... 676 widgets ....................... 42 adding ......................43 moving or deleting ..................44 status info ....................51 COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017...

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