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Clean Water Made Easy
www.cleanwaterstore.com
5700-E Softener Installation &
Start-Up Guide
Thank you for purchasing a Clean Water System! With proper
installation and a little routine maintenance your system will be
providing filtered water for many years.
Please review this start‐up guide entirely before beginning to
install your system, and follow the steps outlined for best
results.
Questions?
Call us toll-free: 1-888-600-5426 or 1-831-462-8500
Email us:
support@cleanwaterstore.com
See more information on our website:
www.cleanwaterstore.com/resources

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Summary of Contents for Clean Water Systems 5700-E

  • Page 1 Clean Water Made Easy www.cleanwaterstore.com 5700-E Softener Installation & Start-Up Guide Thank you for purchasing a Clean Water System! With proper installation and a little routine maintenance your system will be providing filtered water for many years. Please review this start‐up guide entirely before beginning to install your system, and follow the steps outlined for best results.
  • Page 2: Table Of Contents

    How Your Softener Works ............................. 5 Fig 1: How Your Softener Works ........................5 Fig 2 - Typical Softener 5700-E piping installation with ball valve and hose bib after the filter along with pre- and post-filtration if necessary: ......................... 6 Fig 3: 5700-E from the rear showing the inlet and outlet end-connector fittings 1”...
  • Page 3: Packing List

    Packing List Model Size: 24K Grain Softener: Quantity Description 5700-E backwash control valve & bypass valve Pipe connector kit (either 1”or ¾”) 8” x 44” filter tank with distributor tube Media funnel 3/4 cubic foot box of softening media (resin) 18”...
  • Page 4 5700-E Softener Installation & Startup Guide Model Size: 64K Grain Softener: Quantity Description 5700-E backwash control valve & bypass valve 1 Pipe connector kit (either 1”or ¾”) 12” x 52” filter tank with distributor tube Media funnel 1 cubic foot boxes of softening media (resin) 18”...
  • Page 5: Pre-Installation

    1. See typical installation (see Fig 2). The softener is installed after the pressure tank. 2. Make sure to connect the IN pipe to the 5700-E inlet and the OUT to the outlet (see Fig 3). As you face the 5700-E control from the front, the water enters on the right and exits on the left. From the back (see Fig 3) the water enters on the left and exits on the right.
  • Page 6: How Your Softener Works

    5700-E Softener Installation & Startup Guide 5. You do not need unions to install your 5700-E control. If you need to remove it, the 5700-E has quick- release couplings that make it easy to put the softener on by-pass and remove the filter system from the piping.
  • Page 7: Fig 2 - Typical Softener 5700-E Piping Installation With Ball Valve And Hose Bib After The Filter Along With Pre- And Post-Filtration If Necessary

    5700-E Softener Installation & Startup Guide Fig 2 - Typical Softener 5700-E piping installation with ball valve and hose bib after the filter along with pre- and post-filtration if necessary: Page 6 www.cleanwaterstore.com Rev 091514...
  • Page 8: Fig 3: 5700-E From The Rear Showing The Inlet And Outlet End-Connector Fittings 1" Or 1-1/4" Npt In Noryl Plastic. Brass End-Connectors Are Also Available For Connecting To Copper Tubing

    5700-E Softener Installation & Startup Guide Fig 3: 5700-E from the rear showing the inlet and outlet end-connector fittings 1” or 1-1/4” NPT in Noryl plastic. Brass end-connectors are also available for connecting to copper tubing. Fig 4 5700-E Bypass/Service Mode Knob Positions Page 7 www.cleanwaterstore.com...
  • Page 9: Installation Instructions

    Installation Instructions 1. Unscrew by hand the entire 5700-E control valve from top of tank if it was shipped screwed on. Place distributor tube in tank if not already inside tank. If not already done, make sure blue cap is on top of distributor tube, or wrap the top of distributor tube with electrical or duct tape.
  • Page 10 Teflon tape or pipe joint compound on the tank itself or on the threads where the 5700-E threads into the tank. 6. Install the 5700-E backwash control-timer valve on to the top of the filter tank by hand, do not over- tighten. Tighten with hands, there is no need for a pipe wrench or other wrench.
  • Page 11 5700-E control by sliding the bypass valve firmly into the body of the 5700-E. DO NOT USE OIL OR PETROLEUM GREASE ON ANY PART OF THE 5700-E CONTROL VALVE. O-rings are OK to lubricate but not the main tank threads.
  • Page 12: Attaching The Brine Line Tubing To The Brine Tank & The 5700-E Brine Valve

    5700-E Softener Installation & Startup Guide Attaching the brine line tubing to the brine tank & the 5700-E brine valve 13. Insert 3/8” diameter tubing into the brine tank connection. Screw the nut with the sleeve and Ferrell attached to prevent leaking.
  • Page 13 19. Now turn on the garden hose to full force and let the water until it turns relatively clear. The water may have some color at first. 20. You are now ready to plug in your Softener 5700-E control valve and start programming. Your valve does require some modifications to the programming specific to your application.
  • Page 14: Normal Operation

    5700-E Softener Installation & Startup Guide Normal Operation Time Mode: Home screen will display days and hours left until the unit regenerates. Meter Mode: Meter mode tracks the number of gallons used instead of regenerating on a specific time. In...
  • Page 15 5700-E Softener Installation & Startup Guide Meter & Timed Meter Menus The following menus will allow you to change the current time, unit hardness, and calendar day override settings within the Meter and Timed Meter Modes. Current Time settings: Press the gear to begin menus.
  • Page 16 5700-E Softener Installation & Startup Guide Meter and Time Meter Menus continued.. Calendar Day Override setting: Allows user to set a time to regenerate by if the unit hasn’t met its set meter amount within that time period. Pressing the Regen button allows you to change the days.
  • Page 17 5700-E Softener Installation & Startup Guide Time Menus The following menus will let you change the Current Time and the Regeneration Day for Time Mode only. Current Time settings: Press gear to begin menus. Current time and period of the day will be flashing.
  • Page 18 5700-E Softener Installation & Startup Guide Time Menus Continued.. Using the up and down arrows, you can set the number of days you wish to have between regenerations. The unit has a range of 1-99 days. Default setting is 7 days.
  • Page 19 5700-E Softener Installation & Startup Guide Advanced Menus Within the Advance Menus the Regeneration Mode, Regeneration Cycle Period Lengths, and Unit Capacity are adjustable. To enter, press both the Gear and Regen button at the same time. All mode types will be flashing.
  • Page 20 5700-E Softener Installation & Startup Guide Advanced Menus Continued.. After selecting the mode, the time of day the unit is set to regenerate will appear. Pressing the Regen button will allow the time to be changed. Use the up and down arrows to adjust the hours and A.M.
  • Page 21 5700-E Softener Installation & Startup Guide Advanced Menus Continued.. Total minutes the unit draws brine will be flashing. Unit can be set anywhere from 0-99 minutes. The recommended setting for a softener is 60 minutes. This menu displays Rapid Rinse settings.
  • Page 22 5700-E Softener Installation & Startup Guide Advanced Menus Continued.. This last menu is to change the unit’s capacity. Unit has a range of 1-199 Capacity (for Meter and Timed Meter Modes only). Multiply capacity setting by 1000 to get grains.
  • Page 23: Power Outage Memory

    5700-E Softener Installation & Startup Guide Restore Factory Settings Hold the Regen button while plugging in the power supply to the unit. After the unit has powered up release Regen button. Next press the Regen button again to select no next to reset.
  • Page 24: Initial Manual Backwash

    3. At this point the softener will be in a backwash mode, which is the first of five cycles it goes through during regeneration. The backwash takes 8 minutes. After 8 minutes, the 5700-E will begin to suck up the brine solution from the brine tank.
  • Page 25: Maintaining Your 5700-E Softener System

    5700-E Softener Installation & Startup Guide Maintaining Your 5700-E Softener System Adding Salt to the Brine Tank: Be sure to check the level of salt every few months (typically 3-4 months). You will see that the salt level will drop after a certain period of time based on your usage, at which point you will want to add more salt as you did the first time.
  • Page 26 5700-E Softener Installation & Startup Guide Page 25 www.cleanwaterstore.com Rev 091514...
  • Page 27 5700-E Softener Installation & Startup Guide Qty. Req’d. Ref. Number Part Number Part Description 20561X250 Screw - Hex Hd. 10-24 x 1/2" 20561X249 End Plug Retainer 20561X254 Piston & End Plug Assy. 20561X253 Seal & Spacer Kit 20561X203 Body - Softener Only...
  • Page 28: Troubleshooting The 5700-E Softener

    5700-E Softener Installation & Startup Guide Troubleshooting the 5700-E Softener PROBLEM / SYMPTOM POSSIBLE CAUSE SOLUTION Electrical service to unit Assure permanent electrical service Water softener fails to regenerate (check fuse, plug, pull chain, or switch) has been interrupted Timer is defective...
  • Page 29 5700-E Softener Installation & Startup Guide Excessive water in brine tank Plugged drain line flow Clean flow control control Plugged injector system Clean injector and screen. Timer not cycling Replace timer Foreign material in Replace brine valve seat and clean valve.
  • Page 30: More Troubleshooting Tips

    You can verify the backwash flow rate by running the drain line into a bucket and timing it when the 5700-E is in Cycle 1 or backwash. A 1.0 or 1.5 cubic foot system should have 2.0 gallons per minute and a 2.5 cubic foot system should have 4.0 gallons per minute of backwash.

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