SPECIAL INFORMATION | OPERATION General information SPECIAL INFORMATION OPERATION - The appliance may be used by children aged 8 General information and up and persons with reduced physical, sen- sory or mental capabilities or a lack of experi- The chapters „Special Information“ and „Operation“ are intended for both the user and qualified contractors.
OPERATION Safety Other symbols in this documentation Intended use The appliance is intended to heat buildings and domestic hot water Note (DHW). The appliance is designed for extracting energy from the Notes are bordered by horizontal lines above and below air and utilising this energy in water-based heating systems within the text.
OPERATION Settings Troubleshooting Further operational characteristics: - Suitable for underfloor and radiator heating systems Fault Cause Remedy - Still extracts heat from the outdoor air at – 20 °C outside There is no hot There is no voltage at the Check the fuses/MCBs in your temperature water or the...
INSTALLATION Safety INSTALLATION Accessories 8.2.1 Required accessories, internal and external installation Description Safety Heat pump manager WPMS 3 or WPMW 3 Remote control for heating systems General safety instructions Contact sensor Immersion sensor - Only qualified contractors should carry out installation, com- missioning, maintenance and repair of the appliance.
INSTALLATION Preparations 9.1.2 Sound emissions for internal installation Damage to the appliance and environment Never install the appliance directly below or next to living rooms Please note that the outdoor air must be able to flow or bedrooms. unimpeded into the appliance, and the exhaust air must be able to be expelled without obstruction.
INSTALLATION Preparations 9.2.2 Internal installation 9.3.2 Preparing the installation site for external installation f Observe chapter “Sound emissions for external installation”. Example: Foundations with recess ≥500 ≥500 f Maintain the minimum clearances to ensure trouble-free op- eration of the appliance and facilitate maintenance work. Preparing the installation site 1000 9.3.1 General information...
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INSTALLATION Preparations Example: Routing pipes underground 9.3.3 Preparing the installation site for internal installation f Observe chapter “Sound emissions for internal installation”. f Isolate the mounting surface around the heat pump by re- cesses. After completing the installation, seal these recesses with a water-impervious and sound insulating material, such as silicone for example.
INSTALLATION Mounting Electrical installation 10.2 Positioning 10.2.1 General information DANGER Electrocution! f Undo the fixing screws on the appliance frame and keep Carry out all electrical connection and installation work them safe. Two or four screws are provided in the frame in accordance with national and regional regulations.
INSTALLATION Mounting Material losses Rodents may get into the appliance through the knock- out aperture. f Close off the knock-out aperture. 10.3 Heating water connection The heating system to which the heat pump is to be connected must be installed by a qualified contractor in accordance with the water installation drawings that are part of the technical docu- 1 Appliance power cable ments.
INSTALLATION Mounting Minimum flow rate with single room control via FE 7 or FEK Note Maximum temperature differential on the heating side with over- Suitable appliances for water softening and desalinating, flow valve or single room control with remote control as well as for charging and flushing heating systems, can be obtained via trade suppliers.
INSTALLATION Mounting 10.4.2 Flow rate with low loss header or buffer cylinder 10.5.1 External installation f Route the condensate drain hose downwards through the The flow rate can be adjusted using the temperature differential knock-out “outlet for supply pipe/cable” and out of the of the buffer circuit.
INSTALLATION Electrical connection 10.7 2. Heat source f Use appropriate cables in accordance with local regulations for all connections. For dual mode systems, the heat pump must always be connected f Check the function of the strain relief fittings. to the return of the second heat source (for example an oil boiler). f Connect the circulation pump for the heat utilisation side to the heat pump manager in accordance with the technical 10.8 Safety temperature controller for underfloor...
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INSTALLATION Electrical connection Terminals X4, X2, control and LV Power supply (heat pump, compressor) L1, L2, L3, N, PE Control terminals Elect. booster heater (DHC) Power supply: L, N, PE L1, L2, L3, N, PE Control inputs: 2. Heat source Connected Terminal assignment Ext.
INSTALLATION Electrical connection Terminals X4, X2, control and LV Power supply (heat pump, compressor) L, N, PE Control terminals Elect. booster heater (DHC) Power supply: L, N, PE Control inputs: L, L´, N, PE 2. Heat source Connected load Terminal assignment Ext.
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INSTALLATION Electrical connection f Hook the side panels into the hooks provided on the standard appliance and secure them with one screw each. Material losses The cover protects the PCB from water ingress. f Install the cover with the drip edge above the PCB. f Position the cover on the appliance, and secure it with four screws.
INSTALLATION Electrical connection 11.2 Routing air hoses f Hang the film with the pre-cut holes onto the hooks on the appliance. Note In the case of heat pumps installed indoors, if a blower door test to EN 13829 is to be carried out, then all aper- tures which are purposely provided in the building en- velope must be closed or sealed off before the air hoses are installed.
INSTALLATION Electrical connection Damage to the appliance and environment In any case, cover the external apertures with a wire mesh. Secure the hoses against slippage. 11.3 Fitting air hoses The example below shows the air hose connection being fitted. f Place the sealing strip provided around the connector. f Pull the outer hose over the connector.
INSTALLATION Commissioning 12. Commissioning 12.1.4 High limit safety cut-out In ambient temperatures of below -15 °C it is possible that the high limit safety cut-out of the electrical emergency/booster heater Note may trip. When quick start is used, the starting resistors are not patched in.
INSTALLATION Commissioning Factory setting: f Observe the WPM operating and installation instructions. Compressor mode with electric emergency/booster heater The following steps will help you to adjust the heating curve cor- rectly: WP - Typ - Fully open thermostatic or zone valves in a lead room (e.g. living room and bathroom).
INSTALLATION Taking the appliance out of use 15.1 Elements on the IWS Note After completing the heat-up process, reset the param- The IWS (integral heat pump controller II) helps you to trouble- eter “DUAL MODE TEMP HZG” and “LOWER APP LIMIT shoot if the fault cannot be identified using the WPM.
INSTALLATION Maintenance 15.3 Resetting the high limit safety cut-out 15.1.2 Checking the “BA” DIP switch on the IWS f Check whether the “BA” DIP switch (4) is set as follows: The internal second heat source stops if the heating water tem- perature exceeds 85 °C, i.e.
INSTALLATION Specification 17. Specification 17.1 Connections and dimensions, basic external installation 1292 1240 Supply line outlet Air intake Air discharge 17.2 Connections and dimensions, standard external installation Supply line outlet Air intake Air discharge | WPL basic | WPL S basic www.stiebel-eltron.com...
INSTALLATION Specification 17.3 Connections and dimensions, internal installation 1240 Entry electrical cables d44 Entry condensate hose Heating flow Male thread G 1 1/4 A Heating return Male thread G 1 1/4 A Air intake Air discharge www.stiebel-eltron.com WPL basic | WPL S basic |...
INSTALLATION Specification 17.5 Wiring diagram WPL S basic (1-phase) STEUERUNG NETZ NETZ L` L L N PE A2/X36 P3=3200W P2=3000W P1=2600W Integral heat pump controller (IWS) High pressure sensor Heat pump flow temperature sensor - KTY Low pressure sensor Heat pump return temperature sensor - KTY Terminals Hot gas temperature sensor - KTY Low voltage terminal strip...
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INSTALLATION Specification “+” 2 3 4 ge ws www.stiebel-eltron.com WPL basic | WPL S basic |...
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INSTALLATION Specification 17.6 Output diagrams WPL 13 basic Key to output diagrams Heating output [kW] | Power consumption [kW] | Coefficient of performance ε [-] Inlet temperature of the heat source medium [°C] Flow temperature 35 °C Flow temperature 45 °C Flow temperature 55 °C...
INSTALLATION Specification 17.7 Output diagrams WPL 20 basic Key to output diagrams Heating output [kW] | Power consumption [kW] | Coefficient of performance ε [-] Inlet temperature of the heat source medium [°C] Flow temperature 35 °C Flow temperature 45 °C Flow temperature 55 °C Flow temperature 60 °C Heating output...
INSTALLATION Specification 17.8 Output diagrams WPL 13 S basic Key to output diagrams Heating output [kW] | Power consumption [kW] | Coefficient of performance ε [-] Inlet temperature of the heat source medium [°C] Flow temperature 35 °C Flow temperature 45 °C Flow temperature 55 °C Flow temperature 60 °C Heating output...
INSTALLATION Specification 17.9 Output diagrams WPL 18 S basic Key to output diagrams Heating output [kW] | Power consumption [kW] | Coefficient of performance ε [-] Inlet temperature of the heat source medium [°C] Flow temperature 35 °C Flow temperature 45 °C Flow temperature 55 °C Flow temperature 60 °C Heating output...
The power consumption of the integral auxiliary drives is stated as a maximum and may vary, subjectto operating point. The power consumption of the integral auxiliary drives is already included in the output details of the heat pump, as specifi ed by the EN 14511. WPL 13 basic WPL 20 basic WPL 13 S basic...
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