Bestway Fast Set 57265 Owner's Manual page 5

Frequently Asked Questions
1. What is a suitable base for the Fast Set pool?
Almost any completely flat, solid, level surface can be used. Do not use sand as a leveling
material as it is prone to shifting under the pool. The ground should be dug out until it is perfectly
level. Do not set up on driveways, decks, platforms, gravel or asphalt. The ground should be firm
enough to withstand the weight and pressure of the water: mud, sand, soft / loose soil or tar are
not suitable. A concrete base can be used but care should be taken not to drag the pool across the
surface as abrasions could tear the liner. If the pool is to be set up on a lawn, it is recommended
that the grass is removed from where the pool will sit as it will die and may cause odors / slime.
Certain types of hardy grass can grow through the liner as can aggressive bushes / plants by the
side of the pool. Ensure adjacent vegetation is cut back where necessary. Use of a ground cloth
assists in protecting the base of the pool.
2. How will I know if my pool is set up on unleveled ground?
If your pool appears to be bulging on one side it is not set up on level ground. It is important that
you empty your pool and move the pool to a level site. If the pool is not on level ground it will place
undue stress on the seams and could result in the seams bursting which will cause flooding,
property damage and potentially personal injury or death.
Fill your pool following the instructions in the owner's manual carefully. This will ensure that you
do not waste water and the pool can be moved easily so that the ground can be leveled at an
appropriate time and not after you have completely filled it with water.
3. How much pressure is recommended to use during inflation of the ring of my Fast Set
pool?
We recommend the use of a Bestway inflation Pump (not included) or other low-pressure pump
when attempting to inflate the top ring. The top ring is filled to capacity when it becomes round in
shape and is firm to the touch. Pay attention to major air temperature variation. An over-inflated
ring heated by the sun may burst or could lead to leaks in the seam; if the ring feels too firm, let
some of the air out. In cold ambient temperature the top ring will lose some pressure, it may
appear as though the ring is deflating due to a leak, DO NOT add air since the air inside will
expand again once the temperature rises. Note: Every use of air compressor or high pressure
pump for the inflation of the ring is forbidden. Bestway inflatables will not be responsible for
bursting of the ring due to the use of air compressor.
4. Can I have my pool filled by a water service?
We recommend using a garden hose under low pressure for filling your pool. If it is necessary to
use a water delivery service, it is best to fill the pool with one inch of water by hose and smooth
wrinkles first. Use a water service that is able to regulate the flow of water to prevent damage.
Ensure you stop at each step as noted in the instruction manual to ensure your pool is level.
Bestway will not be held responsible for pools damaged or weakened by water delivery services.
5. What is the maximum fill height of the pool?
Fill pool until water capacity is 80% up to the bottom of the inflated ring of the pool. Never
attempt to fill your pool beyond the base of the ring. We recommend leaving extra room to account
for water displacement when occupants are inside the pool. You may have to top up the water
during the season which has been lost through evaporation or normal use.
6. My pool is leaking, what do I do to fix it?
The pool does not need to be emptied to fix any holes. Self-adhesive underwater repair patches
can be purchased at your local pool / hardware store. For external use, use the repair patch
provided. For internal holes, clean the hole on the inside of the pool to wipe off any oils and algae.
Cut a circle large enough to cover the hole and apply the patch securely onto the side in the water.
Cut a second patch and apply to the outside of the pool for extra strength. If the hole is in the base
of the pool use one patch only and weigh it down with a heavy object while it bonds. For a hole in
the top ring, inflate the ring to locate the hole, mark the hole so you can see it easily and apply the
patch pressing down firmly. Once it is applied, deflate the ring slightly to take some of the pressure
off the patch. If the ring is completely deflated and the pool is empty put a heavy weight onto the
patch to assist in bonding. If you have patched the pool when it is empty we recommend you leave
it at least 12 hours before filling.
7. Where can I buy filter cartridges and how often should I change them?
Filter cartridges to fit your filter pump should be available from the store where you purchased
your pool. If not, most mass retailers sell filter cartridges as an accessory. If you are unable to
obtain replacements, please call our toll-free number and we will assist you in finding a source
local to you. The cartridges should be changed every 2 weeks dependent upon use of the pool.
Check the filter on a weekly basis and clean by hosing down any debris and particles. Note:
Ensure your pump is disconnected from the electrical supply before checking the filter cartridge.
You can also visit our website www. bestwaycorp.com for cartridge purchase.
8. How many times a year should I change the water?
This is dependant on the amount of use the pool receives, and the attention paid to covering the
pool and keeping chemicals properly balanced. If maintained correctly, the water should last a full
summer season. Please contact your local pool chemical supplier for detailed information
regarding chemicals, they will be able to advise you how to best maintain the cleanliness of your
water.
9. Do I need to take my pool down for the winter?
Yes, Above-ground pools may collapse under the weight of ice and snow and the PVC walls will
be damaged. We recommend taking the pool down when temperatures fall below 8ºC / 45ºF. The
pool should be stored indoors in a moderate temperature between 5ºC / 41ºF and 38ºC / 100ºF.
Please store away from chemicals and rodents and out of the reach of children.
10. My pool is fading – why is that?
Excessive use of chemicals can cause the color of the inside of the liner to fade; this is similar
to a swimsuit fading over time from repeated contact with chlorinated water.
11. How many years will the pool last?
There is no set time limit for the pool to last; following the instructions in the owner's manual
and with proper care, maintenance and storage you can considerably increase the life of your
pool. Improper set-up, use or care can result in failure of the pool.
12. Do you recommend the use of a filter pump with a Bestway Fast Set pool?
Absolutely! We strongly recommend you use a filter pump which will maintain the cleanliness
of the water.
13. Which are the most important functions of my filter pump?
The most important function of a filter pump is the elimination of every sort of impurity from the
water with the aid of a filter cartridge and chemical products for its sterilization.
14. The top ring is sitting on the inside of the pool wall when the pool is filled with
water-why?
The top ring should always be on top of the pool wall. Do not press down on the top ring when
filling the pool.
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