Common Problems - Dell E2219HN User Manual

Common Problems

The following table contains general information about common monitor problems you
might encounter and the possible solutions
Common Symptoms What You
No Video/Power LED
off
No Video/Power LED
on
Poor Focus
Shaky/Jittery Video
Experience
No picture
No picture or no
brightness
Picture is fuzzy,
blurry, or ghosting
Wavy picture or fine
movement
Possible Solutions
• Ensure that the video cable connecting
the monitor and the computer is
properly connected and secure
• Verify that the power outlet is
functioning properly using any other
electrical equipment
• Ensure that the power button is
depressed fully
• Ensure that the correct input source is
selected via the Input Source Select
button
• Check the "Power LED Button" option
under Energy in OSD Menu
• Increase brightness & contrast controls
via OSD
• Perform monitor self-test feature
check
• Check for bent or broken pins in the
video cable connector
• Ensure that the correct input source is
selected via the Input Source Select
menu
• Run the built-in diagnostics
• Perform Auto Adjust via OSD
• Adjust the Phase and Pixel Clock
controls via OSD
• Eliminate video extension cables
• Reset the monitor to Factory Settings
• Change the video resolution to the
correct aspect ratio (16:9)
• Perform Auto Adjust via OSD
• Adjust the Phase and Pixel Clock
controls via OSD
• Reset the monitor to Factory Settings
• Check environmental factors
• Relocate the monitor and test in
another room
Troubleshooting │ 39