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18MM34100

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Summary of Contents for Duraflame 18MM34100

  • Page 1 18MM34100...
  • Page 2 REGISTER YOUR NEW PURCHASE online! I NSCRIRE VOTRE NOUVEL ACHAT • REGISTRAR SU NUEVA COMPRA Thank you for purchasing our product. Please take a moment to visit tsicustomerservice.com to register your new purchase: Merci d’avoir acheté ce produit. Veuillez prendre un court instant pour vous rendre sur tsicustomerservice.com et enregistrer votre nouvel achat : Gracias por adquirir nuestro producto.
  • Page 3 PRODUCT DETAILS AND NOTES DÉTAILS ET NOTES DU PRODUIT/DETALLES DEL PRODUCTO Y NOTAS Place of purchase/Lieu de l’achat/Lugar de compra: Date of purchase/Date de l’achat/Fecha de compra: Model #/No de modèle/Número de modelo: Notes/Remarque/Notas: 18MM34100REV1.0...
  • Page 4: Safety Information

    SAFETY INFORMATION INFORMACIÓN DE INFORMATION DE SÉCURITÉ SEGURIDAD Please read and understand this Assurez-vous de lire et de comprendre Lea y comprenda completamente entire manual before attempting l’intégralité du présent manuel avant este manual antes de intentar to assemble, operate or install the de tenter d’assembler, d’utiliser ou ensamblar, usar o instalar el product.
  • Page 5 18MM34100REV1.0...
  • Page 6 MAXIMUM LOAD 34 kg / 75 lb MAXIMUM LOAD CHARGE MAXIMALE DE 9.1 kg / 20 lb 34 kg / 75 lb CHARGE MAXIMALE DE CARGA MÁXIMA 9.1 kg / 20 lb 34 kg / 75 lb CARGA MÁXIMA 9.1 kg / 20 lb MAXIMUM LOAD 6.8 kg / 15 lb CHARGE MAXIMALE DE...
  • Page 7 HARDWARE/QUINCAILLERIE/FERRETERÍA [x48] [x48] [x52] [x4] [x6] Ø8x30mm Ø3.5x15mm PH-KDBZNC001 PH-KDCZNC001 PH-DWLNTL001 Plate PH-SCRNKL008 [x2] [x2] [x36] [x4] [x4] Ø3x12mm Ø4x50mm Ø4x15mm PH-SCRBLK007 PH-SCRBLK006 Ø6.3x25mm PH-BKTBLK007 PH-SCRBLK009 [x2] [x1] [x8] [x18] PH-BDGBLK001 PH-BKTWHT003 PH-SPNPCSPLB2 PH-KDPBRW001 18MM34100REV1.0...
  • Page 8 ATTENTION: Follow instructions in the order they are given below. This will ensure that your product is properly assembled. ATTENTION : Suivre les instructions dans l’ordre donné ci-dessous. Cela vous assurera d’assembler correctement le produit. ATENCIÓN: Siga las instrucciones en el orden que se indica a continuación. Esto asegurará que su producto se ensamble correctamente.
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  • Page 41 READ BEFORE INSERT INSTALLATION LIRE AVANT D’INSTALLER LE FOYER LEA ANTES DE LA INSTALACIÓN DEL HOGAR PLEASE READ ALL “ELECTRIC FIREPLACE VEUILLEZ LIRE TOUTES LES LEA ATENTAMENTE TODAS LAS INSERT” INSTRUCTIONS PRIOR TO INSTRUCTIONS D’INSTALLATION DU INSTRUCCIONES DEL “HOGAR INSTALLING ELECTRIC INSERT IN YOUR FOYER ÉLECTRIQUE ENCASTRABLE ELÉCTRICO”...
  • Page 42 [x2] [x2] 18MM34100REV1.0...
  • Page 43 [x1] Wall Stud Poteau Mural Montante De Madera Warning: You must install the tip restraint hardware to help prevent any accidents or damage to the unit. We strongly recommend attaching the tip restraint hardware to a wall stud and your unit. For all other wall types, please visit your local hardware store to obtain the proper hardware.
  • Page 44: Care & Maintenance

    CARE / SOIN / CUIDADO / MAINTENANCE ENTRETIEN MANTENIMIENTO Care and Maintenance Soin / Entretien Cuidado / Mantenimiento • Use a soft, clean cloth that will not • Lors de l’époussetage, utilisez • Use un paño suave y limpio que no scratch the surface when dusting.
  • Page 45 INSTALLED REPLACEMENT PARTS 18MM34100 PIÈCES DE REMPLACEMENT INSTALLÉES 18MM34100 PIEZAS DE REPUESTO INSTALADAS 18MM34100 [x6] [x4] [x8] [x8] Ø6.3x12mm PH-GLDBRW001 PH-PLTBLK001 Ø15mm PH-PLTBLK002 [x4] Barn Door Roller 18MM34100REV1.0...
  • Page 46: Getting Started

    GETTING STARTED 1. Remove the product identification sticker from the front of the insert. Product Identification Sticker 2. Attach the Product Identification Sticker to the Manual below for future reference. This information is used for product registration and also is necessary for customer service. Attach Product Identification Sticker Here 3.
  • Page 47: Important Instructions

    IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. Read all instructions before using this appliance. DANGER – High temperatures may be generated under certain abnormal conditions.
  • Page 48 This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical Code, ANSI/NFPA NO.70. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance.
  • Page 49 OPERATION INSTRUCTIONS Control Panel The heater can be operated by either the remote control or the control panel. B080...
  • Page 50 FUNCTION ICON DESCRIPTION The power button supplies power POWER to all of the fireplace functions. The power button will put the insert in a standby mode. This will turn off all functions at once, but will hold the settings in the memory. By pressing the Power button again, the unit will turn on with the retained settings.
  • Page 51 SAFER SENSOR™ This product is equipped with a Safer Sensor™; an advanced safety device that helps prevent heaters from being accidently covered or blocked causing a potentially unsafe condition. The SAFER SENSOR detects if an object is too close to the front of the heater potentially obstructing the air outlet.
  • Page 52: Troubleshooting

    TROUBLESHOOTING PROBLEM ROOT CAUSE CORRECTIVE ACTION Display shows “ ” The thermostat sensor Unplug the fireplace, remove the is broken or disconnected. back panel of the fireplace and check that the thermostat is plugged into the main circuit board. If this does not solve the problem, contact customer service for a replacement thermostat sensor.
  • Page 53: Care And Maintenance

    Remote control is not working. Poor signal Operate remote transmitter at a slow measured pace. Press the remote control buttons with an even motion and gentle pressure. Repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction. Remote control is not working. Distance Operate the remote at a distance less than 20 feet from the front of the...
  • Page 54: Replacement Parts

    REPLACEMENT PARTS [x1] [x1] [x1] Flame Generator Drive Motor Remote Control Heater/Blower Assembly P10-6-Q P115 Y15-C72-P01 [x1] [x1] [x1] Thermostat Sensor Flame Circuit Board Emberbed Circuit Board INS-NTC Y15-C73-P40 Y15-S145-P44E [x1] [x1] [x1] Front Panel With Frame Emberbed with Log Control Panel Circuit Board Y15-S145-P27 Y15-S145-P02B01...
  • Page 55: Fcc/Ic Information

    FCC/IC INFORMATION Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 56: Year Limited Warranty

    1-YEAR LIMITED WARRANTY The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations. 1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times.
  • Page 57: Customer Service

    Duraflame, Inc. Elaborado y distribuido por Twin-Star International, Inc., utilizada con licencia. El duraflame y la insignia de la llama del duraflame son marcas registradas de Duraflame, Inc. 1-800-318-9373 tsicustomerservice.com...

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