Num'axes CANICALM Premium Technical Support

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If your product is not working as expected, we recommend you check the

information in the following troubleshooting guide to see if the problem can be

solved.

Overview of your product

Barking detection sensitivity

adjustement screw

Screwdriver

www.numaxes.com

TECHNICAL SUPPORT

Polarity « - » of the battery

Polarity « + » of the battery

Lithium 3-V

CR2 battery

Button to change

operating mode

and to check battery

condition

1/5

Table of Contents

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Page 1 TECHNICAL SUPPORT If your product is not working as expected, we recommend you check the information in the following troubleshooting guide to see if the problem can be solved. Overview of your product Polarity « - » of the battery Barking detection sensitivity Lithium 3-V adjustement screw...
Page 2 CANICALM Premium technical support Check the condition of the battery. To check the condition of the battery, you have to press the button located inside the collar (see diagram above). If the collar emits a continuous beep sound when you press the button, the battery is weak.
Page 3 CANICALM Premium technical support  Carefully turn the setting screw according to the sensitivity you wish Caution: the adjustment system has a stop for the minimum sensitivity and a stop for the maximum sensitivity. Turn delicately and without forcing with the supplied screwdriver.
Page 4 CANICALM Premium technical support  Insert the battery again (beep sounds are emitted indicating the collar is ready for use).  Put the battery cover back in place and retighten moderately the 4 screws.  Test the product with the neon test lamp (see paragraph “Check the product operates correctly”...
Page 5 CANICALM Premium technical support If you are looking for an owner’s manual, you can download a copy at www.numaxes.com. If the problem cannot be fixed with the steps provided, do not hesitate to contact NUM’AXES. When calling for service, you will need the following elements: ...