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TECHNICAL SUPPORT If your product is not working as expected, we recommend you check the information in the following troubleshooting guide to see if the problem can be solved. Overview of your product Setting mask 3-position switch for operating mode selection Barking Strap detection...
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CANICALM technical support Check the condition of the battery. Should the level of the battery come down, the collar emits a continuous beep sound. Replace the battery with a new one of the same type (lithium 3-V CR123A) paying attention to follow polarity indicated on the battery housing. Due to greater use during your dog’s training, the first battery may not last as long as replacement batteries.
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CANICALM technical support Medium sensitivity Screwdriver Minimum Maximum sensitivity sensitivity Barking detection adjustment screw Change the operating mode. 3 operating modes are available on each: beep sounds only beep sounds + short stimulations beep sounds + long stimulations When leaving the factory, the collar is set on “beep sounds only”.
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CANICALM technical support With a metallic tool (ex. scissors), touch the 2 battery contacts for approximately 2 seconds. Insert the battery again (a beep sound is emitted indicating the battery is in correct position). Put the battery cover back in place and retighten moderately the screw. ...
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CANICALM technical support If you are looking for an owner’s manual, you can download a copy at www.numaxes.com. If the problem cannot be fixed with the steps provided, do not hesitate to contact NUM’AXES. When calling for service, you will need the following elements: ...
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