Troubleshooting - Adaptec ACS-100 User Manual

Troubleshooting

If you have problems installing or using your Adaptec ACS-100
USB Enclosure, work through this list of suggestions:
Ensure that the disk drive has been properly installed.
Try connecting the enclosure to your computer through a
different USB port.
Try connecting the enclosure to your computer using a different
USB cable.
Try connecting the enclosure to a different power source.
Windows 98SE users—If you connected and powered on your
USB Enclosure before you installed the device drivers:
a On your desktop, right-click My Computer, select
Properties, then click the Device Manager tab.
b Expand the categories to find your USB device, which will
appear with a yellow exclamation mark beside it. Select the
enclosure, then click the Remove button at the bottom of the
window.
c Power off the enclosure and disconnect the USB cable.
d Complete the driver installation, following the instructions
on page
e Connect the USB cable and power on the enclosure,
following the instructions on
Adaptec is committed to excellence in quality and support. Go to
www.adaptec.com/go/accessories
For technical assistance initiating and formatting your disk drive,
please contact Microsoft (Windows users) or Apple (Macintosh
users).
6.
page 9.
for replacement questions.
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