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Available languages
Available languages
Troubleshooting
The camera will not turn on
The camera stops
responding
Videos Playback is
choppy on the computer
Make sure your camera is charged. Use a USB-C cable
and a computer to charge your camera.
1. Remove the battery for a short time
2. Re-insert the battery and turn on the camera
3. Perform a „Factory Reset" via the settings.
4. Wait until the device has restarted
• The media player may not be compatible or lacks sup-
port of H.264 / H.265. Try to play the file with another
media player.
• The computer does not meet the minimum require-
ments for HD playback. Try a lower resolution.
EN
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