Troubleshooting; Service And Repair - Vollrath Mirage Pro 59500P Operator's Manual

TROUBLESHOOTING

Problem
The unit turned off after 10 minutes.
The unit is on, but not heating.
The digital display lights are
flashing.
The unit suddenly stopped working. The unit may be too close to an external heat
ADD PAN
BAD PAN, F9
TOO HOT, F2
BAD FLO, F8
HT SNC, F4
HT TH, F5
HOT

SERVICE AND REPAIR

Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to
The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will
not be covered under warranty.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.
www.vollrath.com
Might be Caused By
There is not a pot/pan on the induction range
or the pot/pan is not induction-ready
cookware. The induction range turned off.
This is normal.
The cookware may be too small or may not
be induction-ready.
The overheat-protection feature may have
activated.
source or the air intake may be restricted.
A pot/pan has not been detected on the
induction range.
The cookware may be too small or may not
be induction-ready.
The overheat-protection feature may have
activated.
The unit may be too close to an external heat
source or the air intake may be restricted.
The overheat-protection feature may have
activated.
The overheat-protection feature may have
activated.
No defect. Indicates the cooking surface is
hot after a heating cycle has completed.
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.
Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560
Course of Action
Verify the pot/pan is induction ready. See the FUNCTION and
PURPOSE Section of this manual.
Verify the pot/pan is induction ready. See the FUNCTION and
PURPOSE of this manual.
Remove cookware. Let cooking surface cool.
Relocate the unit away from any external heat source. Clear any
obstructions to the air intake.
Place induction-ready cookware on the heating surface.
Verify the pot/pan is induction ready. See the FUNCTION and
PURPOSE of this manual.
Remove cookware. Let cooking surface cool. Clear any
obstructions to the air intake.
Relocate the unit away from any external heat source. Clear any
obstructions to the air intake.
Remove cookware. Let cooking surface cool. Clear any
obstructions to the air intake.
Remove cookware. Let cooking surface cool. Clear any
obstructions to the air intake.
Restart with pan on surface. Allow time for the cooking surface
to cool.
Technical Services
techservicereps@vollrathco.com
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
Toasters: 800-309-2250
All Other Products: 800.628.0832
©
2019 The Vollrath Company L.L.C. Part No. 2350060-1 ml 3/26/19