TEFAL ActiFry Manual page 11

• The appliance has a ceramic cooking pan: the browning and scratches which
may appear after long term use do not present any problems and are normal.
• We guarantee that the ceramic coating complies with regulations concerning
materials in contact with foodstuffs.
If your fryer is not working correctly
P
ROBLEMS
The appliance is not working.
The removable paddle doesn't stay in
place.
Food is not cooking evenly.
The chips are not crispy enough.
The chips break up during the cooking.
The food stays on the edge of the
cooking pan.
Cooking liquids have flowed into the base
of the appliance.
The timer does not work.
(Depending on model)
The appliance is unusually noisy.
The paddle stops turning during
cooking.
If you have any product problems or queries call our Customer Relations Team first for expert help and advice:
Helpline: 0345 602 1454 - UK (01) 677 4003 - ROI or contact us via our web site: www.tefal.co.uk
C
AUSES
The appliance is not plugged in.
The On-Off switch is not fully pressed
down.
You have pressed down the On-Off switch
but you have not closed the lid.
The motor is running but the appliance
does not heat.
The paddle does not turn.
The mixing paddle is not locked.
The paddle has not been installed.
The food has not been cut in regular size
pieces.
The chips have not been cut in regular
size pieces.
The paddle has been installed correctly
but it does not turn.
The wrong variety of potatoes has been
used.
The potatoes are insufficiently washed
and/or not completely dried.
The chips are too thick.
There is not enough oil for the quantity of
chips.
The filter is obstructed.
The potatoes used are recently harvested
and hence have a high water content.
The cooking pan is too full.
The paddle is not positioned correctly or
the seal of the paddle is defective.
The battery is dead.
You suspect the motor is not working
correctly.
The paddle is not positioned correctly.
S
OLUTIONS
Check that the appliance is plugged in
correctly.
Press on the On/Off switch.
Close the lid.
Contact the Customer Helpline below.
Check that the paddle is correctly
positioned. If the problem continues,
contact the Customer Helpline below.
Check that the locking lever has been
pushed down fully.
Fit the paddle.
Cut food to the same size.
Cut the chips to the same size.
Check that it has been pushed down and
clicked in position. If the problem continues,
contact the Customer Helpline below.
Choose a variety of potato recommended
for chips.
Wash the potatoes thoroughly to remove
excess starch, then drain and dry them
before cooking. They must be completely
dry.
Cut the chips thinner. The maximum
chips dimensions are 13mm x 13 mm.
Increase the oil quantity (see cooking
tables p. 7 to 9).
Clean the removable filter.
Reduce the quantity of potatoes down to
800 g and adjust the cooking time.
Respect the maximum quantities
indicated in the cook tables.
Make sure that the paddle is correctly
positioned. If the problem continues,
contact the customer Helpline below. Do
not use ActiFry for making soups or
recipes with a high liquid content.
Change the battery (see fig. 15).
Contact the Customer Helpline below.
Using an oven glove, push the paddle
downward until it clicks into place. If
this does not work, contact the Customer
Helpline below.
EN
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