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PS1000
User Manual
Version 1.0
Errors excepted; subject to change
www.colormetrics.info
1
www.colormetrics.info
Colormetrics PS1000

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Summary of Contents for Colormetrics PS1000

  • Page 1 PS1000 User Manual Version 1.0 Errors excepted; subject to change www.colormetrics.info www.colormetrics.info Colormetrics PS1000...
  • Page 2 COPYRIGHT Copyright 2018 Colormetrics All Rights Reserved. This manual, software and fi rmware described in it are copyrighted by their respective owners and protected under the laws of the Universal Copyright Convention. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, biological, molecular,m manual, or otherwise, any part of this publication without the express written permission of the publisher.
  • Page 3 Colormetrics PS1000 may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful...
  • Page 4: Table Of Contents

    7-1-1 Boot Confi guration 7-1-2 Audio Confi guration 7-1-3 Video Confi guration 7-1-4 SATA Confi guration 7-2 Security 7-3 Power 7-4 Boot 7-5 Exit 8. TROUBLESHOOTING OF PRINTER 9. PRINTER CLEANING AND MAINTANCE 10. LCD SURFACE CLEANING Colormetrics PS1000 www.colormetrics.info...
  • Page 5: Packing List

    8" or 10.4" 2 Display i-button Barcode Scanner 1D / 2D a. MSR a. MSR b. VFD b. VFD c. 8”, 9.7” or 10.4” 2 Display c. 8”, 9.7” or 10.4” 2 Display d. i-Button d. i-Button www.colormetrics.info Colormetrics PS1000...
  • Page 6: System View

    System View SYSTEM VIEW 2-1 Front View Colormetrics PS1000 www.colormetrics.info...
  • Page 7: Rear View

    ☆ Please make sure 19V/24V DC plug in the right direction before plugging in DC jack. Please make sure the 19V DC is plugged in the right direction before plugging in DC jack. 2-3 Back View 2-3 Back View www.colormetrics.info Colormetrics PS1000...
  • Page 8: Specifi Cation

    -4° to 140° F (-20° to 60° C) Protection IP64 on front bezel Relative Humidity 20% to 80% non-condensing Dimension (W x H x D) mm 364 x 410 x 257 Certifications CE / FCC / LVD Protection IP64 on front bezel Colormetrics PS1000 www.colormetrics.info...
  • Page 9: Thermal Printer Specifi Cation

    Paper out detection, Cover open detection Detection Sensors Paper out detection, Cover open detection Power LED Blue LED LED Indicator Error LED Red LED Power LED Blue LED Paper LED Orange LED Indicator Error LED Red LED Paper LED Orange LED www.colormetrics.info Colormetrics PS1000...
  • Page 10 Easy-loading structure of forward open cover or upward open Paper load cover Paper cut Partial cut or full cut Operating condition 0℃~50℃, 20%~85%RH Storage condition -20℃~70℃, 5%~95%RH Physical Spec. Dimensions 137.3(L)*132(W)*130.5(H)mm Weight 1.33kg Command ESC/POS Software Driver Win 10 IoT Enterprise Colormetrics PS1000 www.colormetrics.info...
  • Page 11: Internal Layout

    DDR3L Socket 19V DC out Power button Touch DDR3L Socket Power led DC in 19V RJ45 RJ11 USB2.0 24V DC out USB2.0&3.0 Line out Power led DC in 19V RJ45 RJ11 USB2.0 24V DC out USB2.0&3.0 Line out www.colormetrics.info Colormetrics PS1000...
  • Page 12: Pin Definition

    Pin Definition PIN DEFINITION 1. LVDS connector Definition Definition 6-bit/8-bit selection DATA3+ DATA3- CLK+ CLK- DATA2+ DATA2- DATA1+ DATA1- DATA0+ DATA0- +3.3V +3.3V 2. SATA Definition Definition SATA_TX0_P SATA_TX0_N SATA_RX0_N SATA_RX0_P Colormetrics PS1000 www.colormetrics.info...
  • Page 13 3. Power On/Off connector Definition +5V Standby +5V Status Power On# 4. Projected capacitive touch connector Definition USB D- USB D+ 5. Resistive touch connector Definition 6. Sideward MSR connector Pin Definition Definition USB D- USB D+ www.colormetrics.info Colormetrics PS1000...
  • Page 14 7. VFD connector Definition RTS# DSR# CTS# DTR# USB D- USB D+ 8. CN1: MB to small card connector Definition +19V +19V Colormetrics PS1000 www.colormetrics.info...
  • Page 15: Rear I/O Interface

    Rear I/O Interface REAR I/O INTERFACE System 1. DC Jack Pin Definition Definition +19V Ground +19V 2. 2-Layer USB2.0 connector Pin Definition Definition Definition 3. 2-Layer USB3.0+2.0 connector Pin Definition Definition Definition www.colormetrics.info Colormetrics PS1000...
  • Page 16 5. COM connector Pin Definition Definition Definition DCD# DCD# DTR# DTR# DSR# DSR# RTS# RTS# CTS# CTS# +5V/+12V/Ring +5V/+12V/Ring You can change the com port voltage by jumper You can change the com port voltage by jumper Colormetrics PS1000 www.colormetrics.info...
  • Page 17 6. RJ11 (Cash Drawer) connector Pin Definition Definition C/D_OPEN# C/D Status +24V 7. Line-out Jack Pin Definition Definition LINE_OUT LINE_OUT Detect 8. JS1: Small card to printer connector Pin Definition Definition +24V +24V www.colormetrics.info Colormetrics PS1000...
  • Page 18: Thermal Receipt Printer

    Thermal receipt printer 1. USB Definition VBUS 2. RS232 Definition 3. Ethernet Definition Colormetrics PS1000 www.colormetrics.info...
  • Page 19 4. Cash Drawer Definition Drawer 1 DRSW Drawer 2 Electrical characteristics .Driving voltage : DC 24V .Driving current : Maximum 0.8A (In 510 ms) Drawer check signal : “L”=0~0.5V “H”=3~5V 5. Power supply Definition Drawer 1 DRSW www.colormetrics.info Colormetrics PS1000...
  • Page 20: System Assembly & Disassembly

    1. Dis-fasten 2 screws. 2. Pull out the hard drive case in an outward direction to remove it from the system. 3. Install the hard drive in the hard drive case and fasten 4 hard drive case screws. Colormetrics PS1000 www.colormetrics.info...
  • Page 21: Memory

    5-2. Memory Dis-fasten 11 screws and remove the back cover. Insert the RAM into the RAM slot. www.colormetrics.info Colormetrics PS1000...
  • Page 22: Msr / I-Button

    1. The MSR/i-Button easily install on the side of the LCD Touch Screen’s USB 2.0 connector. 2. Insert the USB connector on the MSR/i-Button into the side USB port 3. Secure the module with the two screws onto the system. Colormetrics PS1000 www.colormetrics.info...
  • Page 23 (note: display connector can only be connected to one device at a time). 3. Install VFD with 2 screws / Install 8"or 10" 2 display with 2 screws. 3. Install VFD with 2 screws / Install 8”or 10”2nd display with 2 screws. www.colormetrics.info Colormetrics PS1000...
  • Page 24: 2D Barcode Scanner

    5-5. 1D/2D Barcode Scanner 1. Install the barcode scanner with bracket attached by tightening the 2 screws 2. Plug the barcode scanner Type-A Male USB cable into a USB port Colormetrics PS1000 www.colormetrics.info...
  • Page 25: Thermal Printer

    5-6. Thermal printer 5-6-1 Thermal printer module replacement 1. Press outward on the two triangle mark on each side of the printer stand’s back cover to remover the cover www.colormetrics.info Colormetrics PS1000...
  • Page 26 3. Disconnect the 3-pin end of power cable from the 24V DC in port on the printer 4. Disconnect the Type-A Male USB cable from the USB port on the system 5. Disconnect the Type-B Male USB cable from the printer Colormetrics PS1000 www.colormetrics.info...
  • Page 27 6. Remove the 2 screws from the base tray at the bottom of the printer module 7. Slide the printer module in an outward direction to remove it from the stand 8. Remove the 2 bracket screws that hold the printer module 9. Remove the printer module www.colormetrics.info Colormetrics PS1000...
  • Page 28 5-6-2 Paper Installation Pull the cover open button in an outward direction to open the printer cover In the correct direction of the roll paper, insert the paper Pull out some roll paper, and close the printer cover Colormetrics PS1000 www.colormetrics.info...
  • Page 29 According to the paper size to adjust the paper guide; When using 58mm(width) roll paper, insert the paper guide to each side.  ► Make sure the paper inside is at tight status, or it will issue paper or other obstacle. www.colormetrics.info Colormetrics PS1000...
  • Page 30: Device Driver Installation

    HID and VCP USB. 2. Utility Features After success device connection each supported command will get its response, e.g. Get Version command should response with the device HW/FW version, for all command set supported please reference its programming guide. Colormetrics PS1000 www.colormetrics.info...
  • Page 31 “Load From File”: Load the previous setting configuration file from storage. “Save To File”: Save the current screen setting to file in storage. “Get Configuration Word”: Get current setting in the device connected. “Set Configuration Word”: Set current setting on the screen to the device connected. www.colormetrics.info Colormetrics PS1000...
  • Page 32 16 parameter areas(see below) are used for four functions, each function related area should be setup correctly and press Set Configure Word button before operation. MSR function areas: 1,2,5,6,9,11,12,13 i-Button function areas: 2,3,5,7,10,11,14 RFID function areas: 2,4,5,8,11,15 Chip card function areas: 16 Colormetrics PS1000 www.colormetrics.info...
  • Page 33 Configure word detail Area 1 Track 1 (JIS II) Enable: If enabled, the track 1 data will response. www.colormetrics.info Colormetrics PS1000...
  • Page 34 Track 1 (JIS II) Request: If selected, the reader will response track Track 2 Request: If selected, the reader will response track data only if track1 read correctly. Track 2 Request: If selected, the reader will response track Colormetrics PS1000 www.colormetrics.info...
  • Page 35 Define the insertion byte between each track data returned. Tracks Terminator: Define the appending byte after the last track data returned. Area 13 MSR Response Port: Select MSR data response port right after swiped. Head/Tail Message: Message prefix and suffix to each track data returned. www.colormetrics.info Colormetrics PS1000...
  • Page 36 Select RFID ID response port right after tag attached or removed. Head/Tail Message: Message prefix and suffix to tag data returned. Each Head/Tail accepts10 bytes max. long. Invisible code: Enter keyboard control code. Area 16 ICC Response Port: Select chip card auto. ATR response port, Colormetrics PS1000 www.colormetrics.info...
  • Page 37: Install Framework

    6-2. Install framework 4.0 1. Double-click to install. 2. Select “I have read and accept the license terms. And click Install.. www.colormetrics.info Colormetrics PS1000...
  • Page 38 3. Click Finish. Colormetrics PS1000 www.colormetrics.info...
  • Page 39 6-3. VFD 1. Power on VFD and waiting test page of EEPROM test, Baud rate and Command page. Set up the customer display by " VFDset.exe” 2. Setup VFDset.exe software. www.colormetrics.info Colormetrics PS1000...
  • Page 40 4. “Get Setting from VFD” button to get all the settings from the VFD and it’ll refresh the 4. “Get Setting from VFD” button to get all the settings from Clientron and it’ll refresh the “VFDset.exe” software. “VFDset.exe” software. 5. Select “Character Type”/ “Command Mode”/ “Baud Rate Select”/ “pass thru Mode”. Colormetrics PS1000 www.colormetrics.info...
  • Page 41 “Download O.K! Please restart!” message popped up. Please restart display for enable new setting 9. Click “Save” button To save user’s setting in file; for example, below picture to save file name as “GOODLUCK” file www.colormetrics.info Colormetrics PS1000 set for Welcome Message.
  • Page 42 “Download O.K! Please restart!” message popped up. Please restart display for enable new setting 9. Click “Save” button To save user’s setting in file; for example, below picture to save file name as “GOODLUCK” file set for Welcome Message. Colormetrics PS1000 www.colormetrics.info...
  • Page 43 10. Click “Load” button After saving, you must restart the utility here. Then load your setting rename-GOODLUCK.vfd. www.colormetrics.info Colormetrics PS1000...
  • Page 44: Bios/Utility Setup

    BIOS/Utility setup BIOS/Utility setup BIOS/UTILITY SETUP 1. Press <DEL > key to enter SETUP CMOS UTILITY when system boot up. 2. Press <ENTER >over SCU button to enter the utility. Colormetrics PS1000 www.colormetrics.info...
  • Page 45 Windows OS, these items are automatically updated whenever you make changes to the Windows Date and Time Properties utility. WARNING! Setting the wrong values in the sections below may cause the system to malfunction. Make sure that the settings made are compatible with the hardware. www.colormetrics.info Colormetrics PS1000...
  • Page 46: Advanced

    7-1. Advanced Use the Advanced menu to configure the system for basic operation through the following sub-menus: Colormetrics PS1000 www.colormetrics.info...
  • Page 47: Boot Confi Guration

    7-1-1. Boot Configuration Use the Boot Configuration menu to select power-on state for Numlock. www.colormetrics.info Colormetrics PS1000...
  • Page 48: Audio Confi Guration

    7-1-2. Audio Configuration Use the Audio Configuration menu to read Audio configuration information and configure the Audio settings Colormetrics PS1000 www.colormetrics.info...
  • Page 49: Video Confi Guration

    7-1-3. Video Configuration Use the Video Configuration menu to read Video configuration information and configure the Video settings www.colormetrics.info Colormetrics PS1000...
  • Page 50: Sata Confi Guration

    7-1-4. SATA Configuration Use the SATA Configuration menu to read SATA configuration information and configure the SATA settings Colormetrics PS1000 www.colormetrics.info...
  • Page 51: Security

    7-2. Security Use the Security menu to install or change the password www.colormetrics.info Colormetrics PS1000...
  • Page 52: Power

    Enable or disable system power on automatically after AC power restored Wake on LAN Enable or disable system wake by onboard LAN chip LVDS Firmware update This item allows you to enable or disable LVDS Firmware update Colormetrics PS1000 www.colormetrics.info...
  • Page 53: Boot

    7-4. Boot Use the Boot menu to select type to Dual type, Legacy type or UEFI type. www.colormetrics.info Colormetrics PS1000...
  • Page 54: Exit

    7-5. Exit Use the Save & Exit menu to load default BIOS values, optimal failsafe values or to save configuration changes. Colormetrics PS1000 www.colormetrics.info...
  • Page 55: Troubleshooting Of Printer

    Reload the roll paper always on and beeper alarms Turn the printer off and resume when it Thermal print head overheated cools Error LED blinks and beeper alarms Overvoltage Print with specified voltage Low-voltage Print with specified voltage www.colormetrics.info Colormetrics PS1000...
  • Page 56 Paper jam Put the paper parallel with the paper Wrong paper feeding position mount and insert into the space between platen roller and the thermal printer head. NOTE: The density of setting, please refer to "Utility Tool Manual" Colormetrics PS1000 www.colormetrics.info...
  • Page 57 1)Turn off the printer and pull open cover button. 1) Turn off the printer and pull open cover button. 2)Remove jammed paper, reinstall the roll, and close the printer cover. 2) Remove jammed paper, reinstall the roll, and close the printer cover. www.colormetrics.info Colormetrics PS1000...
  • Page 58: Printer Cleaning And Maintance

    4) After cleaning the parts, do not use the printer until the alcohol evaporates completely (1~2 min) and the printer has completely dried. ※ Clean the parts whenever print quality or paper detection degraded. Colormetrics PS1000 www.colormetrics.info...
  • Page 59: Lcd Surface Cleaning

    3. What types of cleaners are acceptable? ☆ Water ☆ Vinegar (mixed with water) ☆ Isopropyl Alcohol NOTICE: The following cleaners are unacceptable: ☆ Acetone ☆ Ethyl alcohol ☆ Ethyl acid ☆ Ammonia ☆ Methyl chloride www.colormetrics.info Colormetrics PS1000...

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