Symbol DS6708 Product Reference Manual page 39

Troubleshooting (Continued)
Table 3-1
Problem
Digital scanner decodes bar code, but
does not transmit the data to the host.
Host displays scanned data
incorrectly.
Digital scanner emits
high/high/high/low beeps when not in
use.
Digital scanner emits low/high beeps
during programming.
Digital scanner emits
low/high/low/high beeps during
programming.
Maintenance & Technical Specifications
Possible Causes
Digital scanner is not programmed for
the correct host type.
Interface cable is loose.
If 4 long low beeps are heard, a
transmission error occurred.
If 5 low beeps are heard, a conversion
or format error occurred.
If low/high/low beeps are heard, an
invalid ADF rule is detected.
If high/low beeps are heard, the digital
scanner is buffering Code 39 data.
Digital scanner is not programmed to
work with the host.
RS-232 receive error.
Input error or Cancel bar code was
scanned.
Out of ADF parameter storage space. Erase all rules and re-program with
The digital scanner may be out of
Synapse parameter storage space.
Possible Solutions
Scan the appropriate host type
programming bar code. See the
chapter corresponding to the host
type.
Re-connect the cable.
Set the digital scanner's
communication parameters to match
the host's setting.
Configure the digital scanner's
conversion parameters properly.
Program the correct ADF rules.
Normal scanning a Code 39 bar code
and the Code 39 Buffering option is
enabled.
Scan the appropriate host type
programming bar code.
For RS-232, set the digital scanner's
communication parameters to match
the host's settings.
For a Keyboard Wedge configuration,
program the system for the correct
keyboard type, and turn off the CAPS
LOCK key.
Program the proper editing options
(e.g., UPC-E to UPC-A Conversion).
Normal during host reset. Otherwise,
set the digital scanner's RS-232 parity
to match the host setting.
Scan the correct numeric bar codes
within range for the parameter
programmed.
shorter rules.
Scan Set Synapse Defaults bar
code for cables no longer in use and
re-program the digital scanner for the
current host interface.
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