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Tailio lights description
User's action
Power Lights Wi-Fi Lights
After pushing
Solid Orange
Power Button
Flashing
or plugging in
Yellow
power adapter
Solid Green
After the
Solid Orange
above
OFF
complete
One flash,
then solid
After holding
Wi-Fi button
OFF
for 2 seconds
(Setup Mode)
After setting
Wi-Fi
OFF
password
After setting
Flashing
Wi-Fi
Orange
password
Flashing
After
Green
successful
Flashing
device setup
Orange
After pushing
Power Button
Flashing
to check if
Green
power is On
After holding
OFF
power button
for 2 seconds
Flashing
(to check Wi-Fi
Orange
connection)
• If the Tailio does not have a set of verified Wi-Fi settings, the green Light will remain lit solid until
Device Setup is successfully completed.
• Orange flashes for Wi-Fi connection failures will indicate the type of failure for improved
troubleshooting with our Customer Care team.
We hope you and your kitties enjoy your Tailio!
Duration
Solid Blue
5-10 seconds Normal operation
Several
OFF
seconds
OFF
Always ON
OFF
Always ON
Solid Blue
Always ON
OFF
Always ON
Flashing Blue 10 minutes
Solid Blue
20 seconds
Solid Blue
Up to 2 min
OFF
Up to 10 min
Solid Blue
Up to 2 min
OFF
2 flashes
20 seconds
Solid Blue
per message
Solid Blue
Up to 2 min
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Indication
Software is busy
Device has never been set up (no Wi-Fi settings) -
okay
Device has not been calibrated - return to the
factory
Cannot establish a Wi-Fi connection
Low battery, needs charging
Device is in setup mode
Device is sending message to server
Device is trying to send message to server and failing
- number of flashes indicate issue type.
Device is receiving new software from server
Device is trying to send message to server and failing
- number of flashes indicates issue type.
Device is ON
Device is sending message to server and will also
send all previously stored messages
Device is trying to send message to server and failing
- number of flashes indicate issue type.
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