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Troubleshooting Tips - NETGEAR GS716Tv3 Installation Manual

16-port and 24-port gigabit ethernet smart managed pro switch with 2 sfp ports; 48-port gigabit ethernet smart managed pro switch with 2 copper and 2 copper/sfp combo ports

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Smart Control Center Utility
The Smart Control Center Utility runs on Windows-based computers. You can
visit netgear.com/support/, enter Smart Control Center in the search box, and
click the Downloads button.
Install the Smart Control Center Utility
Note:
The Smart Control Center Utility requires Adobe Air. If Adobe Air is not
detected during Smart Control Center Utility installation, you are prompted to
allow Adobe Air to be installed.
Note:
For optimal discovery performance, we recommend that you restart your
computer after installing the Smart Control Center Utility.
Configure the switch with the Smart Control Center Utility
1. Connect the computer to the network.
The computer that is running the Smart Control Center Utility must be on the
same network (with same broadcast domain) as the switch.
2. Click the Discover button.
The Smart Control Center Utility finds Smart Managed Switches on the
network and displays each switch's MAC address, IP address, and model
number.
If the utility does not discover your switch, verify that the cable connections
are secure and that the computer's IP address is in the same subnet as the
switch, and click the Discover button.
You might need to temporarily turn off the antivirus program, firewall, or both
on the computer so that the utility can discover the switch.
3. Select the switch that you want to configure.
4. Click the Web Browser Access button.
5. When prompted, enter the password.
The default password is password.
6. Click the Login button.
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo
are trademarks of NETGEAR, Inc. Any non‑NETGEAR
September 2019
trademarks are used for reference purposes only.
The System Information page displays.
7. Configure the switch for your network.
For information about switch configuration, see the user manual for your
switch, which you can download from netgear.com/support/.
8. When you are finished with the configuration, return the computer's antivirus
program and firewall to their usual settings.

Troubleshooting tips

Here are some tips for correcting simple problems that might occur.
Be sure to power on your computer and switch in the following sequence:
1. Turn on the switch and wait about two minutes.
2. Turn on the computer and connect it to the switch.
Make sure the Ethernet cables are plugged in.
For each powered-on computer connected to the switch, the corresponding
switch LAN port status LED is lit.
Make sure the network settings of the computer are correct.
In most cases, computers should be configured to obtain an IP address
through DHCP. If your network uses static IP addresses, be sure that the
switch and computer are configured with valid IP addresses. For more
i nformation, see the software administration manual.
Support
Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support/
to register your product, get help, access the
latest downloads and user manuals, and join our community. We recommend
that you use only official NETGEAR support resources.
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en
français canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian
French at https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of
Conformity, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Do not use this device outdoors. If you connect cables or devices that are
outdoors to this device, see
https://kb.netgear.com/000057103
warranty information.
NETGEAR, Inc.
NETGEAR INTL LTD
350 East Plumeria Drive
Floor 1, Building 3, University
San Jose, CA 95134, USA
Technology Centre
Curraheen Road, Cork
T12EF21, Ireland
for safety and

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