Visual Alert For Blf Pickup; Picking Up A Remote Call By Blf Key; Transferring A Call By Blf Key; Performing A Blind Transfer - Verizon One Talk VZP59 User Manual

Visual alert for BLF pickup

The visual alert for BLF pickup feature allows your phone to
display the caller number when the specified monitored line
receives an incoming call.
Check with your system administrator to find out if this feature
is available on your phone.
You can pick up the call to the monitored line, place a call
to the monitored line, place a new call or go back to the
idle screen.

Picking up a remote call by BLF key

When the monitored users are not at their desks and someone
rings their lines, you can pick up the desired call simply by
tapping the flashing BLF key.
If your system administrator set the directed call pickup code in
advance, you can use the BLF key to pick up the call directly.
If this code isn't set already or if you want to set a pickup code
for a specific BLF line, you can set a pickup code for the BLF
key manually.
Before you begin:
Make sure you have edited the BLF key's Extension field with
the directed call pickup code from your system administrator.
Procedure:
When the monitored line receives an incoming call, you
can tap the BLF key to pick up the call for the monitored
line directly.

Transferring a call by BLF key

When there is already an active call on your phone, you can
transfer the active call to the monitored line by tapping the
BLF key.
The phone transfers the active call differently depending on
the Transfer mode via Dsskey feature configured by your
system administrator.
Topics:

• Performing a blind transfer

• Performing a semi-attended/attended transfer
Performing a blind transfer
During a call, you can transfer the call to the monitored contact
in the blind-transfer way.
Procedure:
During a call, tap the BLF key of the monitored line to which
you want to transfer this call.

Parking or retrieving a call by BLF key

You can use the BLF key to park a call or retrieve a parked
call directly.
Note: Check with your system administrator to find out if this
feature is available on your phone.
Topics:

• Parking a call to a monitored line

• Retrieving a parked call

Parking a call to a monitored line
During the call, you can use the BLF key to park the current call
to a monitored line directly.
Before you begin:
Make sure your system administrator has set the call park
feature in advance.
Procedure:
1. During a call, select Park
2. Tap the desired BLF key to park the call to the
monitored line
Retrieving a parked call
You can use the BLF key to retrieve a call that is parked to the
monitored line.
Procedure:
1. Select Retrieve Park on the dialing screen
2. Tap the desired BLF key to retrieve a call that is parked to
the monitored line

BLF list

The BLF list feature enables you to monitor a list of users
defined by your system administrator, and the respective
icons will either flash or glow, depending on the status of
monitored lines.
Check with your system administrator to find out if this feature
is available on your phone.
Topics:
• State indicator of remote line by BLF List key
• Visual alert for monitored lines
• Picking up a remote call by BLF List key
• Transferring a call by BLF List key
• Retrieving a call by a BLF List key
• Barging in an active call by BLF List key
User guide
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