Sunbeam Cafe Espresso EM3800 Instruction/Recipe Booklet page 27

Trouble Shooting guide (continued)
Espresso does not have any
Crema.
Handle comes off during group.
Coffee is too cold.
No steam from the steam nozzle.
Not enough froth when frothing
Uneven cup filling.
Not enough coffee in filter.
Coffee tamped too hard.
Coffee grind is too fine.
Filter handle is not attached correctly, Ensure the handle is firmly positioned
or has not been tightened sufficiently. onto the group head.
Top edge of filter is not free of coffee
granules.
The group head is dirty.
The group head is defective.
Group head rubber seal is warn or
damaged.
Cups, filter and filter hand are cold.
If making a cappuccino or latte
the milk may not be heated enough.
Steam nozzle is blocked.
Milk is not fresh.
Milk temperature is too warm.
Jug.
Steam nozzle is blocked.
Milk has been boiled.
Uneven tamping or obsruction in the
pouring spouts.
See "Guide to the perfect espresso"
pg 15.
Tamp the coffee grounds lighter.
Change to a coarser grind of coffee.
See "Guide to the perfect espresso"
pg 15.
Clean around the edge of the filter and
wipe the group head clean of coffee.
Wipe group head with a damp cloth.
Contact a Sunbeam Service Centre.
Contact a Sunbeam Service Centre.
Pre-heat cups, filters, handle and
filter. See "Guide to the perfect
espresso" pg 15.
Ensure that milk is heated properly
during texturing, but be sure not to boil
the milk. See "Guide to milk texturing"
pg 16.
See "Care & Cleaning" pg 20.
Ensure the milk is fresh.
Ensure that the milk is well refrigerated
before use.
For best texturing results use a stainless
steel jug and if possible refrigerate or
run the jug under cold water before use.
See "Care & Cleaning" pg 20.
Start again with fresh, chilled milk.
Ensure coffee is tamped evenly
and check that there is nothing
obstructing the pouring spouts.
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