LG WV5-1275W Owner's Manual page 36

Symptoms
dE dE1 dEz dE4
DOOR ERROR
tE
CONTROL ERROR
LE
MOTOR LOCKED
ERROR
FE
OVERFLOW ERROR
PE
PRESSURE SENSOR
ERROR
FF
FROZEN FAILURE
AE
WATER LEAKAGE
PF
POWER FAILURE
Noises You Might Hear
Symptoms
Rattling and clanking
noise
Thumping sound
Thumping sound
36
Door sensor malfunctions.
• Please call LG Electronics service centre. You can find your local LG
Electronics service centre phone number in the warranty card.
This is a control error.
• Unplug the power plug and call for service.
Over load in motor
• Let the appliance wait for 30 minutes until the motor is cooled down and
then, restart the cycle.
Water overfills due to the faulty water valve.
• Close the water tap.
• Unplug the power plug.
• Call for service.
Water level sensor malfunctions.
• Close the water tap.
• Unplug the power plug.
• Call for service.
Is supply/drain hose or drain pump frozen?
• Supply warm water into the drum in order to unfreeze the drain hose and
the drain pump. Cover the supply hose with wet and warm towel.
Water leaks.
• Call for service.
The appliance experienced a mains power failure.
• Restart the cycle.
Foreign objects, such as keys, coins, or safety pins may be in the drum.
• Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.
Heavy wash loads may produce a thumping sound. This is usually
normal.
• If the sound continues, the appliance is probably out of balance. Stop and
redistribute the wash load.
Wash load may be out of balance.
• Pause the cycle and redistribute the load after the door unlocks.
Possible Cause & Solution
Possible Cause & Solution
EN