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LG WV 14 VP Series Owner's Manual

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OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
WV*14**VP
MFL72081820
Rev.00_091923
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG WV 14 VP Series

  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH WV*14**VP www.lg.com MFL72081820 Rev.00_091923 Copyright © 2023 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Control Panel ....................21 Preparing the Wash Load ................24 Adding Detergents and Softeners ..............25 Programme Table ....................27 Extra Options and Functions ................31 SMART FUNCTIONS LG ThinQ Application ..................34 Smart Diagnosis ....................36 MAINTENANCE Cleaning After Every Wash................38 Cleaning the Appliance Periodically ..............38 TROUBLESHOOTING...

  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 4 SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Page 5 SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug.
  • Page 6 • Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
  • Page 7 • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.

  • Page 8: Caring For The Environment

    SAFETY INSTRUCTIONS CARING FOR THE ENVIRONMENT Disposal of Your Old Appliance • All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. • The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health.

  • Page 9: Installation Parts And Specifications

    INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose Door Cover Cap Drain Plug Drain Pump Filter Levelling Feet...
  • Page 10 INSTALLATION Specifications Model WV*14**VP Power Supply 220‒240 V~, 50 Hz Product Weight 70 kg Dimension(mm) 1100...
  • Page 11 INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1 *1 The included accessories vary depending on the model you purchased.

  • Page 12: Installation Place Requirements

    INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location • This appliance must only be used for domestic household purposes and should not be used in •...

  • Page 13: Unpacking The Appliance

    INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Ventilation Lifting the Appliance Off the Foam Base • Make sure that air circulation around the...

  • Page 14: Levelling The Appliance

    INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all Checking the Level transit bolts by turning them counterclockwise. When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
  • Page 15 • Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise. stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model Check if the appliance is perfectly level using a purchased.

  • Page 16: Connecting The Water Supply Hose

    • Do not attach the adhesive side of anti- slip sheets to the feet of the appliance. NOTE • Additional anti-slip sheets are available at LG Electronics service centre. Connecting the Hose to the Water Tap Connecting Screw-Type Hose to Tap with Thread...
  • Page 17 INSTALLATION Connecting Screw-Type Hose to Tap Without Connecting One Touch Type Hose to Tap Thread Without Thread Loosen the 4 fixing screws Unscrew the adapter ring plate and loose the 4 fixing screws. Remove the guide plate if the tap is too large to fit the adapter.

  • Page 18: Installing The Drain Hose

    INSTALLATION connector latch plate. Make sure the adapter • Make sure that the hose should not be kinked or locks into place. trapped. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
  • Page 19 INSTALLATION • When installing the drain hose to a sink, secure it tightly with string.

  • Page 20: Operation Operation Overview

    OPERATION OPERATION Operation Overview Add cleaning products or detergent and softener. Using the Appliance • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach Before the first wash, select the Cotton wash or fabric softener to the appropriate areas of programme and add a half amount of the the dispenser.

  • Page 21: Control Panel

    • This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
  • Page 22 OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. • Press the button for that option to select other settings. Display •...
  • Page 23 OPERATION Description lights up when the control panel is locked except for the Power button. lights up when the appliance is connected to Wi-Fi network at home. lights up when the remote control feature is activated. lights up when the programme starts and the door is locked.

  • Page 24: Preparing The Wash Load

    OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels. maximum allowance of mechanical stress.

  • Page 25: Adding Detergents And Softeners

    OPERATION Adding Detergents and NOTE Softeners • Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or Detergent Dosage odour. • Full load: According to manufacturer’s • Detergent should be used according to the recommendation.
  • Page 26 OPERATION • Be careful not to get a hand caught in the Open the door and put detergent tablets into drawer while closing. the drum before loading the clothes. • It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.

  • Page 27: Programme Table

    OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 95 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Cotton+ 60 ℃ (Cold to 60 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions with less energy consumption than Cotton programme with comparable settings.
  • Page 28 OPERATION Hand/Wool 30 ℃ (Cold to 40 ℃) Max. Load: 2 kg Description Washes hand-washable and machine-washable delicate clothes such as washable wool, lingerie, dresses etc. • Use detergent for machine washable woolens Sportswear 40 ℃ (Cold to 40 ℃) Max.
  • Page 29 OPERATION Programme Intensive Pre Wash Cotton Cotton+ Mixed Fabric Easy Care Silent Wash Allergy Care Baby Steam Care Delicates Hand/Wool Sportswear Quick 30 Duvet Selectable Maximum Spin Speed Spin Speed Programme Default Available Cotton 1400 rpm Cotton+ 1400 rpm Mixed Fabric 1000 rpm Easy Care 1400 rpm...
  • Page 30 OPERATION Spin Speed Programme Default Available Quick 30 800 rpm Duvet 1000 rpm Up to 1000 rpm NOTE • Actual maximum spin speed may vary depending on the load conditions. The values above are rounded to the nearest hundred.

  • Page 31: Extra Options And Functions

    OPERATION Extra Options and Press the Power button. Functions You can use the extra options and functions to Add detergent. customize the programmes. Customizing a Washing Select a washing programme. Programme Each programme has default settings that are Customize the washing programme (Temp., selected automatically.
  • Page 32 OPERATION Press the Power button. Select a washing programme. Select a washing programme. Press the Delay End button as necessary. Press the Pre Wash button as necessary. Press the Start/Pause button. NOTE Press the Start/Pause button. • Except for LED of the Delay End button, all LEDs on the control panel will be turned off within 20 Add Item minutes.
  • Page 33 OPERATION Press and hold the Delay End and Add Item buttons at the same time for 3 seconds to activate this function. • A beeper will sound, and will appear on the display. Unlocking the Control Panel Turn on the power. Press and hold the Delay End and Add Item buttons at the same time for 3 seconds to deactivate this function.

  • Page 34: Smart Functions

    SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
  • Page 35 SMART FUNCTIONS • Smartphone user interface (UI) may vary Run the LG ThinQ application and sign in with depending on the mobile operating system (OS) your existing account or create an LG account and the manufacturer. to sign in. • If the security protocol of the router is set to WEP, you may fail to set up the network.

  • Page 36: Smart Diagnosis

    LG ThinQ application. • Launch the LG ThinQ application and select the Disable this function manually Smart Diagnosis feature in the menu. Follow When this function is activated, press and hold the the instructions provided in the LG ThinQ Remote Start button for 3 seconds.
  • Page 37 SMART FUNCTIONS • Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed. After the data transfer is complete, the diagnosis will be displayed in the application. NOTE • For best results, do not move the smartphone while the tones are being transmitted.

  • Page 38: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
  • Page 39 MAINTENANCE Cleaning the Water Inlet Filter Run this function once a month (or more often if needed) to reduce build-up of detergent and softener and other residue. The water inlet filter collects lime or any sediment that may be in water that is supplied to the •...
  • Page 40 MAINTENANCE Allow the water to cool before cleaning the drain Unscrew the drain pump filter slowly to drain pump filter. Open the door in an emergency or the remaining water and then proceed to perform an emergency water evacuation. remove any debris or objects from the filter. Unplug the appliance.
  • Page 41 MAINTENANCE check for build-up of cleaning products once or twice a month. Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops. • Then gently pull the drawer outward while pressing hard the disengage button. Remove the build-up of detergent and softener.

  • Page 42: Troubleshooting

    Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
  • Page 43 • Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
  • Page 44 TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound The clothes may be out of balance. • Pause the programme and redistribute the clothes after the door unlocks. Vibrating noise Package materials are not removed. • Remove package materials. The clothes may be unevenly distributed in the drum. •...
  • Page 45 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Circuit breaker/fuse is tripped/blown. operate. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the programme where it stopped once power is restored. Control needs to be reset.
  • Page 46 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Drain located higher than 1 m above the floor. drain water. • Make sure that the drain hose is no higher than 1 m above the bottom of the appliance. Detergent is not Too much detergent is used.
  • Page 47 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance...
  • Page 48 TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The wireless network name (SSID) is set incorrectly. and smartphone are • The wireless network name (SSID) should be a combination of English not connected to the letters and numbers. (Do not use special characters). Wi-Fi network.
  • Page 49 Memo...
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