Reporting Safety Defects; In The 50 United States And Washington, D.c; In Canada; Publication Order Forms - Dodge DURANGO 2019 User Manual

REPORTING SAFETY DEFECTS

In The 50 United States And
Washington, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in addi-
tion to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and rem-
edy campaign. However, NHTSA cannot
become involved in individual problems
between you, an authorized dealer or
FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write
268
to: Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information
motor vehicle safety from
www.safercar.gov.

In Canada

If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department immedi-
ately. Canadian customers who wish to
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect Investiga-
tions and Recalls at 1-800-333-0510
or go to http://www.tc.gc.ca/roadsafety/.

PUBLICATION ORDER FORMS

• You can purchase a copy of the Owner's
Manual, United States customers may visit the
Dodge Contact Us page at www.dodge.com
scroll to the bottom of the page and select the
"Contact Us" link, then select the "Owner's
Manual and Glove Compartment Material"
from the left menu. You can also purchase a
copy by calling 1-800-423-6343 (U.S.) or
about
1-800-387-1143 (Canada).
http://
• Replacement User Guide kits or, if you prefer,
additional printed copies of the Owner's
Manual, may be purchased by visiting
www.techauthority.com (U.S.) or by calling
1-800-890-4038 (U.S.) or 1-800-387-1143
(Canada).
NOTE:
• The Owner's Manual and User Guide elec-
tronic files are also available on the Chrysler,
Jeep, Ram Truck, Dodge and SRT websites.
• Click on the "For Owners" tab, select "Owner/
Service Manuals". Then select your desired
model year and vehicle from the drop down
lists.