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Troubleshooting
Problem
Smoke during grilling
Grilling fatty foods:
When grilling fatty meats or any other food with
fatty ingredients, you will notice some smoke
emitting from the food. Some splashing may occur.
Once it hits the heating element, it will burn,
therefore producing smoke.
Food keeps falling through the spaces between
the grill bars.
User Maintenance: Any other servicing should be performed by an authorised service
representative.
Solution
Solution 1: Fill Drip Tray with Water
To help reduce smoke, put a small amount of
water to cover the low surface of the drip tray (1/2
cup and not more).
Solution 2: Ventilate
To help get rid of smoke, place the grill near a
ventilation hood.
Solution 3: Clean Drip Tray
When you are grilling multiple batches or cooking
with excess oil, some of the food may remain on
the surface of the grill or fall inside the drip tray.
Make sure to wipe the surface of the grill and clean
the drip tray often.
CAUTION: Grill plate and drip tray will be hot.
Let cool off before cleaning.
Solution 4: Modify Food Preparation
If you use marinades for your meats and
vegetables prior to grilling, reduce the amount of
oil you use to avoid burning and smoke. The grill
surface is non-stick and does not require a lot of
oil.
Solution 1: Cut Ingredients in Larger Pieces
To prevent food from falling into the drip tray
during cooking, do not place small pieces of food
on the surface of the grill. If pieces fall through,
turn off the grill and let it cool off. C AUTION: Grill
plate and drip tray will be hot. Let cool off
before cleaning. Lift the grill plate and remove the
food pieces.
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