Troubleshooting - Whale Heat Air SL5501 Operating Instructions Manual

6. Troubleshooting - Whale Heat Control
Step 1 - Show Lockout
Step 2 - Identify Lockout
1
2
3
4
5
6
7
Step 4 - Clear Lockout
If problems persist, contact Whale Support on +44 (0)345 9090 911. For Europe, please see enclosed
Webasto-Service information.
Step 3 - Recommended Action
Inadequate gas supply
1. Check gas
2. 30mbar LPG
3. Go to step 4
Overheat
1. Check air vents and ducts are not restricted
2. Wait 10 mins for heater to cool down
3. Go to step 4
Inadequate supply voltage
10.5 - 15.9V d.c. - Heater inoperable under 10.1V
≥ 10.5 / ≤ 15.9V d.c.
< 10.5 / >15.9V d.c. X
Go to step 4
Flue blockage
1. Check fl ues for blockages
2. Go to step 4
Internal fault
1. Call Whale Support on +44 (0)345 9090 911.
For Europe, please see enclosed
Webasto-Service information
2. Go to step 4
Control Panel fault
1. Power off
2. Power on
Multiple faults
1. Power off
2. Check heater for recurring faults
3. Power on
4. Go to step 4
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