About This Guide; Who Should Use This Guide; Roles And Responsibilities - IBM FlashSystem A9000R Deployment Manual

About this guide

This manual defines information regarding the deployment, configuration,
preinstallation requirements for IBM FlashSystem A9000R models 9835-415 and
9837-415. It is important to ensure that you meet all requirements to ensure a fast
and reliable deployment and installation.
If you cannot meet the deployment and installation requirements explained in this
document, notify your IBM representative to devise an alternative solution.

Who should use this guide

This publication is for personnel that are involved in planning. Such personnel
include IT facilities managers, individuals responsible for power, cooling, wiring,
network, and general site environmental planning and setup.

Roles and responsibilities

Both IBM and the customer have roles and responsibilities that they must adhere
to, in order to ensure proper workflow, timely successful installation, properly
configured Call Home and remote support, leading to a superior client experience.
Roles and responsibilities of the customer
v Review the product Deployment Guide
v Enable and work with the Remote Support Center (RSC) remote support in
v Work with the IBM Planning Representative (IPR), Service Representative (SSR),
v Provide and prepare a rack, adhering to the rack requirements, as specified in
v Provide adequate staffing/resources to support this solution.
v Provide sufficient bandwidth and host attachments to support this solution.
v Provide necessary Ethernet cabling
v Provide all initial host Fibre Channel (FC) and iSCSI cabling
v Provide proper power receptacles to match the requirements for the IBM
v Provide proper thermal dissipation, airflow and cooling, and environmental
v Provide proper floor space and clearance
v Provide access for the IBM service representative (SSR), including laptop or
v Provide access for movers and vehicles
v Allow firewall access to Call Home servers
v Setup IP host network
v Setup SAN host networking
v Download and install appropriate Host Attachment Kit (HAK)
© Copyright IBM Corp. 2016, 2017
performing remote data collection and support
Quality Practitioner (QPer), or other IBM personnel to fill out the Technical and
Delivery Assessment (TDA) for accurate and quicker initial installation
this guide.
FlashSystem A9000R ordered
requirements
computer access
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