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To disconnect a storage system from Call Home Web:
v From the System Details page and click Remove System from Call Home Web.
Note: You can only remove a system that is fully added (activated and confirmed).
If you need to remove a system that was accidentally added or cannot be
confirmed, click Feedback and request that the system be removed.
For comprehensive information about Call Home Web, see IBM Call Home
assistance webpage (ibm.biz/call-home-guide).
Required support information
Use this information to help prepare for support requests.
Have the following information on hand when calling for a support request for a
storage system:
v Phone number of machine location
v Machine serial number
Figure 35 on page 85 depicts the location of the serial number on the front of a
FlashSystem A9000R rack.
Figure 36 on page 86 depicts the location of the serial number on the rear of a
FlashSystem A9000R rack.
84
IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide
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