IBM FlashSystem A9000R Deployment Manual
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IBM FlashSystem A9000R Deployment Manual

IBM FlashSystem A9000R Deployment Manual

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IBM FlashSystem A9000R
Models 9835-415 and 9837-415
Deployment Guide
IBM
GC27-8565-03

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  • Page 1 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide GC27-8565-03...
  • Page 2 “Notices” on page 91. Edition Notice Publication number: GC27-8565-03. This publication applies to IBM FlashSystem A9000R, replacing GC27-8565-02, and shall remain applicable to all product releases and modifications until replaced by a newer publication. © Copyright IBM Corporation 2016, 2017.

  • Page 3: Table Of Contents

    Chapter 2. System specifications ......5 Chapter 3. Physical configuration options ..... 9 FlashSystem A9000R grid elements . Components and interconnect .
  • Page 4 Japan Voluntary Control Council for Interference Class A Statement . 95 Japan Electronics and Information Technology Industries Association Statement . 96 Korean Communications Commission Class A Statement . . 96 Russia Electromagnetic Interference Class A Statement . . 97 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...
  • Page 5 Index ........99 Contents...
  • Page 6 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 7: Figures

    Rear of a grid controller with 10 Gb Ethernet configuration . 15 Rear-door heat exchanger option kit . . 16 Clearance requirements for servicing the FlashSystem A9000R rack . . 23 Bottom rack dimensions and castor placements . 24 Raised floor requirements .
  • Page 8 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 9: Tables

    Tables Components and interconnection options in IBM FlashSystem A9000R . . 10 Feature codes for flash enclosures . . 14 Feature codes for grid controllers . . 15 Rear-door heat exchanger features . . 17 Floor weight-support requirements. . 21 Rack dimensions and clearance requirements .
  • Page 10 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 11: Safety And Environmental Notices

    Review the safety notices and safety information labels before using this product. IBM Systems safety notices and information This publication contains the safety notices for the IBM Systems products in English and other languages. It also contains safety information labels found on the hardware in English and other languages.

  • Page 12: Special Caution And Safety Notices

    Internationally, use only SFP or GBIC optical transceivers that comply with IEC standard 60825–1. Optical products that do not comply with these standards might produce light that is hazardous to the eyes. IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 13: Ladder Usage

    The cable set must have the appropriate safety approvals for the country in which the equipment is to be installed. IBM power cables for a specific country or region are usually available only in that country or region.

  • Page 14: Sound Pressure

    Hearing protection must be worn when you are in a room that has an FlashSystem A9000R system while either the front or rear door is open or when the front and rear doors are not installed.
  • Page 15 Attention: Do not tilt the FlashSystem A9000R system rack more than 10 degrees. If more clearance is needed for FlashSystem A9000R or racks the height-reduced shipping (feature code AFR2) should be ordered to reduce the height of the rack. When the height-reduced feature is ordered, the top cover is removed before the ®...

  • Page 16: Environmental Notices

    Heavy equipment - personal injury or equipment damage might result if mishandled. Use only professional movers. Environmental notices This publication contains all the required environmental notices for IBM Systems products in 26 languages. The environmental notices that are included are limitations, product recycling and disposal, product information, battery return program, flat panel display, monitors and workstations, refrigeration, and water-cooling system.

  • Page 17: About This Guide

    Roles and responsibilities Both IBM and the customer have roles and responsibilities that they must adhere to, in order to ensure proper workflow, timely successful installation, properly configured Call Home and remote support, leading to a superior client experience.

  • Page 18: Conventions Used In This Guide

    Install the Management Server from Fix Central for IBM Hyper-Scale Manager UI use v Perform logical configuration v Complete the host attachment plan v Prepare Fibre Channel (FC) connections v Prepare raised floor, if required Roles and responsibilities of IBM Service Support...

  • Page 19: Related Information And Publications

    For example, after a computer side panel is removed, exposed high-voltage wires might be lethal. Related information and publications You can find additional information and publications related to IBM FlashSystem A9000R on the following information sources. v IBM FlashSystem A9000R on IBM Knowledge Center (ibm.com/support/ knowledgecenter/STJKN5) –...

  • Page 20: Getting Information, Help, And Service

    If you need help, service, technical assistance, or want more information about IBM products, you can find various sources to assist you. You can view the following websites to get information about IBM products and services and to find the latest technical information and support.
  • Page 21 Note: When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you. About this guide...
  • Page 22 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 23: Chapter 1. Overview

    This guide defines deployment, planning, and preinstallation requirements for IBM FlashSystem A9000R storage systems. It is important to ensure that you meet all requirements to help achieve a fast and reliable installation. FlashSystem A9000R provides consistent, extreme performance for dynamic data at scale.
  • Page 24 It is imperative that you work with the sales team, IBM Installation Planning Representative (IPR), and IBM Service Representative (SSR) to capture information needed to install and configure the storage system. This information is collected during a Technical and Delivery Assessment (TDA) or Installation planning meeting.
  • Page 25 Notes: v This guide covers planning information for the IBM FlashSystem A9000R integrated rack storage system. For planning information for the IBM FlashSystem A9000 pod system, see IBM FlashSystem A9000 Deployment Guide, GC27-8564 on the IBM FlashSystem A9000 Knowledge Center website (ibm.com/support/knowledgecenter/STJKMM).
  • Page 26 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 27: Chapter 2. System Specifications

    Thin provisioning Encryption Hardware-based AES-XTS 256-bit with centralized key management Backplane interconnect InfiniBand Client operating system For a current list of platforms supported, please visit the IBM ® support System Storage Interoperation Center (SSIC) (ibm.com/systems/support/storage/ssic/ interoperability.wss) Storage capacity features...
  • Page 28 Storage systems with 4 × 16 Gb Fibre Channel + 2 × 10 Gb (per grid controller) Fibre Channel (FC) iSCSI capabilities) Storage systems with 4×10 Gb iSCSI iSCSI (Ethernet) capabilities only IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...
  • Page 29 Attaching IBM The connection between two FlashSystem A9000 and FlashSystem A9000R systems, or A9000R systems for between a FlashSystem A9000R and a mirroring FlashSystem A9000 system, has to pass through: v Ethernet LAN for iSCSI connections v SAN for FC connections Note: Synchronous remote mirroring is supported by version 12.0.1 and later.
  • Page 30 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 31: Chapter 3. Physical Configuration Options

    “Radio frequency identification device option” on page 18 FlashSystem A9000R grid elements A grid element is an orderable bundle that ensures only valid FlashSystem A9000R rack configurations. Each grid element contains two grid controllers and one flash enclosure, as shown in Figure 2 on page 10.

  • Page 32: Components And Interconnect

    This section lists the components and interconnection options that are supplied with each IBM FlashSystem A9000R integrated rack. Table 1 breaks down the various components and sub-components of the IBM FlashSystem A9000R. Table 1. Components and interconnection options in IBM FlashSystem A9000R...

  • Page 33: Rack Configurations

    2.9 TB or 5.7 TB, giving a total of either 29 TB or 57 TB per flash enclosure and 174 TB or 342 TB for a fully populated rack. Figure 3 on page 12 shows an example the front and back of a fully populated IBM FlashSystem A9000R.

  • Page 34: Fully-Populated Ibm Flashsystem A9000R

    Each flash enclosure supports RAID 5 (10+1 MicroLatency modules with distributed parity, in accordance to RAID 5) with one spare MicroLatency module (total 12 MicroLatency modules). The physical capacity is equal to 10 MicroLatency IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 35: Flash Enclosure Components And Feature Codes

    2.9 TB or 5.7 TB, giving a total of either 29 TB or 57 TB per flash enclosure and 58 TB or 114 TB for a minimally populated rack. Figure 4 shows an example of the front and back of a minimally populated IBM FlashSystem A9000R.

  • Page 36: Grid Controller Components And Feature Codes

    Figure 6. Rear of a flash enclosure Table 2. Feature codes for flash enclosures Description Feature code Flash enclosure with 12 x 2.9 TB IBM MicroLatency modules AFE2 Flash enclosure with 12 x 5.7 TB IBM MicroLatency modules AFE3 Grid controller components and feature codes Each grid controller contains two hard disk drives (HDDs) and two solid state drives (SSDs) for IBM FlashSystem A9000R performance functions.

  • Page 37: Rear-Door Heat Exchanger

    Rear-door heat exchanger The rear-door heat exchanger (feature code AFR1) is an optional water-cooled device that is mounted on the rear of an IBM FlashSystem A9000R system. It cools the air that is heated and exhausted by devices inside the rack.

  • Page 38: Rear-Door Heat Exchanger Option Kit

    1 Door assembly 2 Hinge kit 3 Air-purging tool Figure 10. Rear-door heat exchanger option kit The following table lists the rear-door heat exchanger feature code for the FlashSystem A9000R system. IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 39: Weight-Reduced Shipping Option

    This feature allows racks to be safely transported on lower weight capacity elevators. At the installation site the system is unpacked by IBM technicians, and the front door, rear door and side covers are temporarily removed so that the rack assembly can then be carried up stairs, hoisted via crane through windows, tipped to fit through low doorways, and rolled through low doorways in the customer's facility.

  • Page 40: Radio Frequency Identification Device Option

    Only professional movers can transport the equipment. After the rack is in its final location, the IBM service representative must return to complete the installation, including reinstalling the rack top cover.

  • Page 41: Chapter 4. Physical Installation Site Requirements

    Complete the following steps to ensure that the planned installation location meets space and floor load requirements: 1. Decide whether the FlashSystem A9000R system is to be installed on a raised floor. See “Raised or non-raised floor considerations” on page 20.

  • Page 42: Raised Or Non-Raised Floor Considerations

    9. If absorbent padding is used where the rack casters (wheels) are located, be sure to follow instructions in “Bottom rack dimensions” on page 23. Raised or non-raised floor considerations The IBM FlashSystem A9000R storage system can be installed on a raised or a non-raised floor. Raised floor considerations...

  • Page 43: Floor-Load Requirements

    Raised floors are preferred because they provide better support for the cabling and to ensure efficient cooling for the FlashSystem A9000R system; however, overhead cabling at the rear of the rack is available when the FlashSystem A9000R system is installed on a non-raised floor.

  • Page 44: Rack Dimensions And Service Clearance Requirements

    The installation site must accommodate the rack dimensions and minimum service clearance for the FlashSystem A9000R system. The IBM service representative must have enough space to open the front and rear covers to service the FlashSystem A9000R system, including removing components and other assemblies from the FlashSystem A9000R system.

  • Page 45: Clearance Requirements For Servicing The Flashsystem A9000R Rack

    Figure 11. Clearance requirements for servicing the FlashSystem A9000R rack Bottom rack dimensions When using absorbent padding where the rack casters (wheels) are located, use this information for proper pad placement. Figure 12 on page 24 shows the bottom rack dimensions and castor placements.

  • Page 46: Preparing For Raised-Floor Installation And Cabling

    FlashSystem A9000R rack. 2. Plan for the FlashSystem A9000R system to be positioned on two tiles, with the rear of the rack aligned on a floor-tile seam and with two full rows of...

  • Page 47: Preparing For Non-Raised-Floor Installation And Cabling

    (see Figure 13). Notes: v Place the opening under the FlashSystem A9000R system, centered on the back edge of the tile along the rear of the rack. v Sizing the cutout correctly is important. An oversized cutout permits excessive cooling loss and weakens the floor tile.

  • Page 48: Preparing For The Rear-Door Heat Exchanger

    Host-attachment cables are internally routed and connected by either the customer or by an IBM service representative. v All remaining cables are internally routed and connected by an IBM service representative. If the rear-door heat exchanger is ordered, see “Non-raised floor hose requirements and management”...

  • Page 49: Power Sources

    The IBM service representative completes several checks, including voltage and grounding checks before the power to the FlashSystem A9000R system is connected. v The IBM service representative connects power to the racks and initially powers on the equipment. Power outlet requirements Ensure that the installation site has the required power outlets.

  • Page 50: Input Voltages And Frequencies

    LN: 200 - 240 V AC voltages Maximum branch 60/63 A 30/32 A 60/63 A circuit protection rating Minimum tolerant 180 V AC LL: 312 V AC 180 V AC input voltage LN: 180 V AC IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 51: Main Power Cables Specifications

    Main power cables specifications Plan for power cable, connector, and receptacle requirements. The FlashSystem A9000R system is available in multiple main power cable configurations. Attention: The regional designations are general. If the input voltage for the country uses a wye circuit, use the appropriate main power cables for EMEA (Europe, Middle East, and Africa) and Asia/Pacific.
  • Page 52 Main power cable for United Hubbell Hubbell Hubbell 70A- 250VAC- States, Canada, Latin America, and HBL460P9V05 HBL460R9W HBL460C9W 500VAC(RMS)- IEC309- Japan; three-phase delta, 60 A 4pos 3P4W-IP67 rated plug-class, three wires+ground with plug IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...
  • Page 53 30 A to 32 A. For the most reliable operation, do not use Ground Fault Circuit Interrupter ® (GFCI), Earth Leakage Circuit Breaker (ELCB), and Residual Current Circuit Breaker (RCCB) type circuit breakers with the FlashSystem A9000R system. Chapter 4. Physical installation site requirements...

  • Page 54: Environmental Requirements

    You must verify that your operating environment is compatible with the required specifications. With or without the rear-door heat exchanger option, the air that enters the front door of the FlashSystem A9000R system must meet the following requirements. Operating (powered on) v Temperature: 10 - 35°C (50 - 95°F) v Relative humidity: 20 - 80%, non-condensing v Maximum wet bulb temperature: 25°C (77°F)

  • Page 55: Air Circulation And Cooling

    Air circulation and cooling You can take steps to optimize the air circulation and cooling for your IBM FlashSystem A9000R system. Procedure To optimize the cooling around your FlashSystem A9000R system, complete the following steps: 1.

  • Page 56: Thermal Dissipation For Flashsystem A9000R System

    5. Ensure that the installation site meets the airflow requirements that are listed in Table 11 on page 35. To support future scale-out capability (MES) upgrades, the installation site must provide sufficient air flow to support a full rack configuration. IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 57: Contamination Information

    Table 12 depicts the temperature thresholds and events received. v After a manual or automatic thermal shutdown due to thermal conditions, IBM support must be immediately contacted. Do not attempt to power up the system before contacting IBM support.
  • Page 58 FlashSystem A9000R system to malfunction or cease functioning altogether. This specification describes limits for particulates and gases that are intended to avoid such damage. The limits must not be viewed or used as definitive limits because numerous other factors, such as temperature or moisture content of the air, can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer.

  • Page 59: Acoustic Declaration

    Depending upon local conditions, the sound pressure might exceed 85 dB(A) during service operations. Hearing protection must be worn when you are in a room that has a FlashSystem A9000R system while either the front or rear door is open or when the front and rear doors are not installed.

  • Page 60: Planning For The Rear-Door Heat Exchanger

    Planning for the rear-door heat exchanger If the optional rear-door heat exchanger (feature code AFR1) was ordered, you must prepare the installation site before an IBM service representative can install the rear-door heat exchanger on any of your FlashSystem A9000R.

  • Page 61: Rear-Door Heat Exchanger Performance

    (4.0 gallons) excluding events occur: equivalent to that of the pump unit piping and – The water temperature IBM acoustic rear door reservoir decreases. – The water flow Water temperature increases. v If no dew point –...

  • Page 62: Typical Performance Of A Rear-Door Heat Exchanger, 32 Kw Heat Load

    Figure 14, except reflecting a 20 kW heat load. Because of the lower heat load, a specific level of cooling can be achieved with warmer water, a lower flow rate, or both. IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 63: Preparing Your Site To Provide Water To The Rear-Door Heat Exchanger

    Figure 15. Typical performance of a rear-door heat exchanger, 20 kW heat load. Percentage heat removal as function of water temperature and flow rate. (24°C (75.2 °F) rack inlet air, 20 kW rack load, 1530 cfm air through the rear-door heat exchanger) Preparing your site to provide water to the rear-door heat exchanger...
  • Page 64 Do not use any of the following materials in any part of your water supply system. v Oxidizing biocides (such as, chlorine, bromine, and chlorine dioxide) v Aluminum v Brass with greater than 30% zinc v Irons (non-stainless steel) IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...
  • Page 65 Water supply requirements for secondary cooling loops Ensure that the following requirements are met for the system that supplies the chilled conditioned water to the heat exchanger. Temperature The heat exchanger, supply hose, and return hoses are not insulated and do not have features that are designed to address the creation and collection water from condensate.
  • Page 66 This water-chiller unit must be a closed system (no exposure of the water to air) and meet all materials, water quality, water treatment, and temperature and flow specifications that are defined IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 67: Cooling Distribution Unit That Uses Off-The-Shelf Supplier Solutions

    in this document. A water chiller unit is considered an acceptable alternative to use as a building chilled water source for removing heat from the rear-door heat exchanger. Figure 16. Cooling distribution unit that uses off-the-shelf supplier solutions Chapter 4. Physical installation site requirements...

  • Page 68: Cooling Distribution Unit That Uses A Water Chiller Unit To Provide Conditioned Water

    Figure 17. Cooling distribution unit that uses a water chiller unit to provide conditioned water IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 69: Cooling Distribution Unit That Uses A Fabricated Facilities Solution

    Figure 18. Cooling distribution unit that uses a fabricated facilities solution Chapter 4. Physical installation site requirements...

  • Page 70: Primary And Secondary Cooling Loops

    Figure 19. Primary and secondary cooling loops IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...
  • Page 71 Manifolds and piping Manifolds that accept large-diameter feed pipes from a pump unit are the preferred method for splitting the flow of water to smaller-diameter pipes or hoses that are routed to individual heat exchangers. Manifolds must be constructed of materials that are compatible with the pump unit and related piping (see “Water specifications for the secondary cooling loop”...
  • Page 72 (EPDM), non-metal-oxide material and must have Parker Fluid Connectors quick-connect couplings at each end. These couplings are compatible with the heat exchanger couplings. Hose lengths from 3 to 15 meters (10 - 50 ft), in increments of IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...
  • Page 73 3 meters (10 ft), are available. Hoses that are longer than 15 meters (50 ft) might create unacceptable pressure loss in the secondary circuit and reduce the water flow, reducing the heat removal capabilities of the heat exchanger. For information about a supplier of these hoses, see “Secondary cooling loop parts and services information”...

  • Page 74: Raised-Floor Hose Management Example 1: Hose Exit Through Floor Tile At The Door Hinge

    2 Supply hose assembly (male) 3 Heat exchanger (male coupling) 4 Return hose assembly (female) 5 Raised floor Figure 22. Raised-floor hose management example 1: hose exit through floor tile at the door hinge IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 75: Raised-Floor Hose Management Example 2: Tile Cutout Size And Position

    Figure 23. Raised-floor hose management example 2: tile cutout size and position In another example, for a rack that is installed at the same time as a heat exchanger, or in cases where a rack is moved to install new floor tiles under it, each heat exchanger still requires a special cut 0.6 m ×...

  • Page 76: Raised-Floor And Non-Raised-Floor Hose Management Example 2: Loop Under The Rack With Door Closed

    Figure 24. Raised-floor and non-raised-floor hose management example 2: loop under the rack with door closed IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 77: Raised Floor And Non-Raised Floor Hose Management Example 2: Loop Under The Rack With Door Open

    Figure 25. Raised floor and non-raised floor hose management example 2: loop under the rack with door open Lay hoses side-by-side as they run between the heat exchanger and the pump unit manifold, and allow the hoses to freely move. Leave enough slack in the hoses below the rear door so that no pressure is exerted on the mated couplings when the hoses are connected and operating.

  • Page 78: Non-Raised Floor Hose Requirements

    Note: When you open or close the door, some manipulation of the hose along the floor might be necessary to prevent unwanted forces on the door and to make it easier to open and close the door. IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 79: Secondary Cooling Loop Parts And Services Information

    Secondary cooling loop parts and services information IBM supplies a heat exchanger that is designed for IBM enterprise-server racks, a hinge kit (for those racks), and an air purge tool. This information provides sources and information for other parts and services that are needed for correct function and reliability of the secondary cooling loop.

  • Page 80: Services Supplier Information For Customers In North America, Europe, Middle East, Africa, Asia Pacific

    Cooling distribution unit suppliers Table 20 provides supplier and contact information for customers in Europe for a cooling distribution unit that was designed specifically for the IBM Rear Door Heat exchanger. Note: Customers in other locations can contact Eaton-Williams Group or Vette Corporation (see Table 19).

  • Page 81: Eaton-Williams Cooling Distribution Unit Features

    1 Plate heat exchanger 2 Reservoir tank 3 Primary flow meter 4 Level switch 5 Pump isolation valves 6 Control panel 7 Control display (user interface) 8 Primary control valves (run and standby) 9 Pump transit bracket (remove after installation) 10 Secondary pumps (run and standby) 11 Lockable castor and adjustable plinth Figure 27.

  • Page 82: Maintenance Schedule

    Site security considerations When installing an IBM FlashSystem A9000R storage system, you need to apply the same security practices that you apply to any other business critical IT system. Note: A good reference on storage security can be found at the Storage Networking Industry Association (SNIA) website: http://www.snia.org/forums/...
  • Page 83 To eliminate or greatly reduce this risk, the IBM FlashSystem A9000R rack can be equipped with lockable doors (feature code AFR6).
  • Page 84 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 85: Chapter 5. Network And Host Connectivity Requirements

    Chapter 5. Network and host connectivity requirements This information describes the IBM FlashSystem A9000R storage systems and host-SAN connections and requirements. Network and host connectivity requirements are listed in the following sections: v “Network connections for management” v “Management port requirements” on page 64 v “Network configurations”...

  • Page 86: Management Port Requirements

    The management ports provide the connectivity required for IBM Hyper-Scale Manager, IBM FlashSystem A9000R command-line interface (CLI), and other management tools to monitor and control the IBM FlashSystem A9000R system. IP configuration The IBM FlashSystem A9000R storage system has three redundant management port IP addresses, over Ethernet interfaces, in case of failure.

  • Page 87: Management Protocols Through Tcp/Ip

    IP addresses and port numbers of the Remote Support servers Protocols IBM FlashSystem A9000R is managed through dedicated management ports that are running TCP/IP over an Ethernet connection. All traffic over these ports are encrypted through the Secure Sockets Layer (SSL) protocol.

  • Page 88: Network Configurations

    KMIP protocol. Network configurations Host systems can connect to an IBM FlashSystem A9000R over a Fibre Channel (FC) network by using the Small Computer System Interface (SCSI) protocol or over an Ethernet network by using the Internet Small Computer System Interface (iSCSI) protocol.

  • Page 89: Fibre Channel (Fc) Network Configurations

    – Utilize the CPU in each grid controller, as much as possible, for high CPU utilization. To achieve this, it is recommended to use ports 1 and 4; and then ports 2 and 3. v For high availability in each host: –...

  • Page 90: Example Of Recommended Fabric Zoning

    Host system can have as many HBAs as needed to support the operating system, application, and overall performance requirements. v In a FlashSystem A9000R with Fibre Channel configuration, each grid controller has two dual 16 Gb Fibre Channel ports.

  • Page 91: Iscsi Network Configurations

    Use non-redundant configurations only when the risks of a single point of failure are acceptable, which is typically the case for test and development environments. In the FlashSystem A9000R system, each iSCSI port is defined with its own IP address. Before you set up the iSCSI network, gather the following information for...

  • Page 92: Example Of Recommended Switch Subnets

    1536 bytes. The maximum MTU value supported is 9216 bytes. 3. Because the FlashSystem A9000R system acts as a TCP server for iSCSI connections, packets are always routed through the Ethernet port from which the iSCSI connection was initiated. The default gateways are required only if the hosts are not on the same layer-2 subnet as the FlashSystem A9000R system.

  • Page 93: Network Cable Requirements

    IPv6 addressing can be configured during initial system setup, by your IBM service provider, or at any time using the IBM Hyper-Scale Manager UI or XCLI utility. Note: For configuring IPv6 during initial setup, be sure to give all information to your SSR/IPR, to fill in IPv6 details in your Technical and Delivery Assessment (TDA) pre-installation checklist and worksheets.

  • Page 94: Authorization Rules For Managing Multiple Systems

    Because user credentials are stored locally on each storage system, you must keep the same user name and password on each separate IBM FlashSystem A9000 and A9000R system to allow for quick transitions between systems in the IBM Hyper-Scale Manager UI.
  • Page 95 Managing multiple systems in LDAP authentication mode and single sign-on (SSO) The task of managing multiple IBM FlashSystem A9000 and A9000R systems can be simplified by using LDAP authentication mode. As a result of all user credentials being stored centrally in the LDAP directory, it is no longer necessary to synchronize user credentials among multiple storage systems.
  • Page 96 (CA). Companies have the choice of using a trusted CA from another vendor or creating their own certificate authority. To be operational, SSL must be configured on both the client (IBM FlashSystem A9000 or FlashSystem A9000R storage system) and the server (LDAP server).

  • Page 97: Chapter 6. Planning For Physical Shipment

    Planning to receive delivery The professional movers or riggers are responsible for delivering and unloading the IBM FlashSystem A9000R system as close to its final destination as possible. You must ensure that the loading ramp and receiving area can accommodate the storage system shipment.

  • Page 98: Planning For Relocation

    Shipment weights and dimensions To help you plan for the delivery of the FlashSystem A9000R, ensure that the loading dock and receiving area can support the weight and dimensions of the packaged FlashSystem A9000R shipments.

  • Page 99: Floor Weight-Support Requirements

    Table 27. Typical delivery clearance requirements (continued) Dimension Clearance requirement Depth 144 cm (56.7 in.) Width 94 cm (37.0 in.) Delivery weight requirements The path from the truck and to the server room must support the weight of the rack, including packaging materials. Table 28.
  • Page 100 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 101: Chapter 7. Planning For Remote Support, On-Site Service, And Maintenance

    One or more back servers are located within the IBM intranet. Only IBM service representatives that are authorized to perform remote support of the storage system can access these servers.

  • Page 102: Remote Support Components

    Requirement: To perform remote support through the Remote Support Center, your storage system must be able to initiate an outbound SSH connection to IBM. If the system does not have direct access to the Internet (for example, due to a firewall), you can use the IBM Remote Support Proxy to facilitate the connection to ®...

  • Page 103: Remote Support For Severe System Conditions

    Reference Guide (SC27-8711). Planning for Call Home Using Call Home, you can set up the IBM FlashSystem A9000R system to automatically send pre-failure or failure notifications to the IBM Troubleshooting Ticketing System in the IBM Service Center. You can also configure the storage system to automatically send alerts directly to you.

  • Page 104: Planning For Call Home Web

    IT environment. Call Home notifications are sent through email from an SMTP server. You must have an SMTP email system available that the FlashSystem A9000R system can use to send outgoing Call Home emails to IBM.

  • Page 105: Ibm Call Home And Call Home Web

    While the standard Call Home information is accessible to IBM Support only, you can now view the information online through Call Home Web on the IBM Support Portal (support.ibm.com). The information is presented in a consistent and consolidated manner. It includes descriptive events, generated by the standard Call Home, an exportable system summary, software levels, and your system information.

  • Page 106: Required Support Information

    If you need to remove a system that was accidentally added or cannot be confirmed, click Feedback and request that the system be removed. For comprehensive information about Call Home Web, see IBM Call Home assistance webpage (ibm.biz/call-home-guide). Required support information Use this information to help prepare for support requests.

  • Page 107: Machine Type And Model, And Serial Number Label On Front Of Rack

    Figure 35. Machine type and model, and serial number label on front of rack Chapter 7. Planning for remote support, on-site service, and maintenance...

  • Page 108: Support And Software Maintenance Security Information

    Figure 36. Machine type and model, and serial number on rear of rack Support and software maintenance security information The IBM Remote Support Center provides a high level of security for a remotely supported FlashSystem A9000R system through encryption, authentication, authorization, auditing, and field-proven security components.
  • Page 109 Optional account attributes (such as email and phone numbers) For more information about these role definitions and how to use them, see Security > Native user authentication > Local credential repository in IBM FlashSystem A9000 and IBM FlashSystem A9000R: Architecture, Implementation and Usage on the IBM Storage Redbooks website (www.redbooks.ibm.com/...
  • Page 110 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 111: Chapter 8. Pci Dss Compliance

    The Payment Card Industry Data Security Standard (PCI DSS) is the global information security standard, for organizations that process, store, or transmit data with any of the major credit card brands. IBM FlashSystem A9000R systems comply with PCI DSS standards.
  • Page 112 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 113: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.

  • Page 114: Trademarks

    International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.

  • Page 115: Industry Canada Compliance Statement

    Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards. Attention: This is an EN 55032 Class A product. In a domestic environment this product might cause radio interference in which case the user might be required to take adequate measures.
  • Page 116 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.

  • Page 117: People's Republic Of China Class A Statement

    People's Republic of China Class A Statement Taiwan Class A Statement Taiwan Contact Information This topic contains the product service contact information for Taiwan. IBM Taiwan Product Service Contact Information: IBM Taiwan Corporation 3F, No 7, Song Ren Rd., Taipei Taiwan Tel: 0800-016-888...

  • Page 118: Japan Electronics And Information Technology Industries Association Statement

    This statement explains the JEITA statement for products greater than 20 A, single phase. This statement explains the JEITA statement for products greater than 20 A per phase, three-phase. Korean Communications Commission Class A Statement This explains the Korean Communications Commission (KCC) statement. IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...

  • Page 119: Russia Electromagnetic Interference Class A Statement

    Russia Electromagnetic Interference Class A Statement This statement explains the Russia Electromagnetic Interference (EMI) statement. Notices...
  • Page 120 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...
  • Page 121 92 events 35 multiple systems host connectivity 63, 66, 67 Ethernet security 72 ports 69 IBM Trouble Ticketing System 81, 83 cable requirements 71 IEC 60950-1 xi Call Home Internet Protocol Security See also Fibre channel configuration 81, 83...
  • Page 122 27 vibration power sources operation configurations 27 environmental requirements 37 site requirements 27 safety voltage preparing environmental notices xi See power non-raised floor 25 information labels xi raised-floor 24 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...
  • Page 123 water delivery specifications heat exchanger 44 water specification, heat exchanger 42 weight requirements delivery 76 weight-reduced shipping 17 weight-support See floor-load XRSC See remote support on restart Index...
  • Page 124 IBM FlashSystem A9000R Models 9835-415 and 9837-415 Deployment Guide...
  • Page 126 IBM® Printed in USA GC27-8565-03...

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