Instant Pot DUO CRISP + AIR FRYER User Manual page 30

Troubleshooting
Problem Possible Reason
Sealing ring not properly
installed
Difficulty
Float valve in the popped-up
closing
position
pressure
cooking lid
Contents in cooker are still hot
Pressure inside the cooker
Difficulty
Float valve stuck at the
opening the
popped-up position due to
pressure
food debris or residue
cooking lid
WARNING
Contents may be under pressure; to avoid scalding injury, do not
attempt to force lid open.
Inner pot
is stuck to
Cooling of inner pot may
pressure
create suction, causing inner
cooking lid
pot to adhere to the lid.
when cooker is
opened
No sealing ring in lid.
Sealing ring damaged or not
properly installed.
Food debris attached to
sealing ring.
Steam leaks
from side of lid
Lid not closed properly.
Sealing ring rack is warped or
off-centre.
Inner pot rim may be
misshapen.
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Solution
Reposition sealing ring, ensure it is snug behind
sealing ring rack.
Gently press the float valve downward with a long
utensil.
Press quick release button down until it clicks into
Vent position, then lower lid onto cooker base
slowly, allowing heat to dissipate.
Release pressure according to recipe; only open lid
after float valve has dropped down.
Ensure steam is completely released by quick
releasing pressure, then press float valve gently with
a long utensil.
Open lid cautiously and thoroughly clean float valve,
surrounding area, and lid before next use.
To release the vacuum, press quick release button
down until it clicks into Vent position.
Install sealing ring.
Replace sealing ring.
Remove sealing ring and clean thoroughly.
Open, then close lid.
Remove sealing ring from lid, check sealing ring
rack for bends or warps. Contact
Customer Care.
Check for deformation and contact
Customer
Troubleshooting
Problem
Food debris on float valve or
float valve silicone cap.
Too little liquid in the inner pot.
Float valve silicone cap
Float valve
damaged or missing.
does not rise
Float valve obstructed by lid-
locking mechanism
No heat in the inner pot
Inner pot base may be
damaged
Quick release button not in
Minor steam
Seal position
leaking/hissing
from steam
release valve
Cooker is regulating excess
during cook
pressure
cycle
Steam gushes
Not enough liquid in the inner pot
from steam
release valve
Pressure sensor control failure
when quick
release button
Steam release valve not
is in Seal
seated properly
position
Bad power connection or no
Display remains
power
blank after
connecting the
power cord Cooker's electrical fuse has
Care.
blown
The sound of power switching
and expanding pressure
board when changing
Occasional
temperatures
clicking or light
cracking sound
Bottom of the inner pot is wet
Possible Reason
Remove float valve from lid and clean thoroughly.
Perform Initial Test Run to check for function. Record
findings and contact
Check for scorching on bottom of inner pot.
Add 2 cups (16 oz / 500 mL) of a thin cooking liquid
to inner pot.
Install or replace float valve.
Tap float valve with a long utensil. If the float valve does
not drop, press Cancel and contact
Check for scorching on bottom of inner pot.
Add 2 cups (16 oz / 500 mL) of a thin cooking liquid
to inner pot.
Install or replace float valve.
Flick quick release button to ensure it is in the Seal
position.
This is normal. No action required.
Add 2 cups (16 oz / 500 mL) of a thin cooking liquid
to inner pot.
Contact
Customer
Flick quick release button to ensure it is in the Seal
position.
Inspect power cord for damage. If damage is
noticed, contact
Customer
Check outlet to ensure it is powered.
Contact
Customer
This is normal; no action needed.
Wipe exterior surfaces of inner pot. Ensure heating
element is dry before inserting inner pot into cooker
base.
Solution
Customer Care.
Customer Care.
Care.
Care.
Care.
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