Troubleshooting - Star Micronics LC-90 NX-1010 User Manual

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Troubleshooting

Problem
Printer test works, but printer
will not print out data from
the attached computer.
Font selection changes
unexpectedly.
Printer does not feed paper
properly.
Possible Cause
The wrong emulation is
selected.
Your application program's or
system software's printer
selection is wrong.
The computer's system
software is not set up
properly for the printer or for
the type of interface cable
you are using.
The interface cable is
connected incorrectly or
damaged.
Your application software is
overriding the font selected
using the User Setup Utility.
This possibility does not
apply to systems running
Windows.
The paper tray cover is not
closed properly.
Jamming paper.
The printer is not set up
correctly for the thickness of
paper being used.
Recommended Action
Check the emulation
selection and change if
necessary. See "Emulation"
on page 20.
Check the printer selection
of your application software.
Check the system software
settings.
Check to make sure that the
printer interface cable is
connected correctly. If it is,
try a different cable.
Use the User Setup Utility to
enable the font lock. See
"Char table" on page 23.
Close the paper tray cover.
Remove all paper from the
printer and then reload it.
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on page 40.