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Troubleshooting Tips - GE GSC3500 Owner's Manual

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Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on
the following pages, or visit You may
not need to call for service.
Possible Causes
Dishwasher won't run
Fuse is blown, or the
circuit breaker tripped
Power is turned off
Some of the sounds
you'll hear are normal
Utensils are not secure • Make sure everything is secured in dishwasher.
in rack or something small
has dropped into rack
Rattling dishes when
the spray arm rotates
Motor hums
Water standing in
This is normal
the bottom of the tub
Suds in the tub
Wrong detergent
was used
Rinse agent was spilled • Always wipe up rinse agent spills immediately.
Stained tub interior
Some tomato-based
foods can cause reddish can decrease the level of staining. GE recommends Cascade
Tea or coffee stains
An overall yellow or
brown film can be
caused by iron deposits
in water
White film on inside
surface—hard water
What To Do
• Replace fuse or reset circuit breaker. Remove any other appliances
from the circuit.
• Try pressing the START/RESET pad (Electronic models) two times.
• In some installations, power to the dishwasher is provided through a wall
switch, often located next to the disposer switch. Make sure it is on.
• Soft food disposal shredding action.
• Drain valve opening to pump water out.
• Timer control as cycle progresses.
• Detergent cup opening.
• The motor starting and stopping during the cycle.
• Make sure dishes are properly loaded. See the Loading the
dishwasher racks section.
• Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist.
• A small amount of clean water around the outlet on the tub bottom
at the back of the tub keeps the water seal lubricated.
• Use only automatic dishwasher detergents to avoid sudsing.
, Cascade
Complete and Electrasol
Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds
dissipate. Add 1 gallon of cold water to the tub. Close and latch the
dishwasher. Pump out water by slowly turning the Dial until a drain
period is reached. Repeat if necessary.
• Use of the RINSE ONLY cycle after adding the dish to the load
Plastic Booster to help remove these types of stains.
• Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
Before cleaning the interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
• A special filter in the water supply line is the only way to correct
this problem. Contact a water softener company.
• GE recommends Jet-Dry
prevent hard water mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.
Automatic Dishwashing
or Cascade Crystal Clear
to help



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