Uk Guarantee; Uk After Sales Service - Cuisinart Expert Prep Pro Manual

UK Guarantee

The Conair Group Ltd, Unit 3 Waterfront Business Park, Fleet, GU51 3TW
This appliance is guaranteed for consumer use for 5 years and is only valid within the United
Kingdom.
This guarantee covers consumer use only i.e. defects occurring under normal use within the home
from date of purchase or date of delivery, whichever is later.
If the product develops a fault due to defects in materials or manufacture within 12 months
from the date of purchase, to avoid delays and unnecessary inconvenience, where possible please
return the product to the point of purchase for an exchange.
If the product develops a fault due to defects in materials or manufacture after 12 months from
the date of purchase, and within the guarantee period, Conair UK After Sales Service will repair
or replace the product.
Exclusions
This guarantee will no longer be valid meaning that The Conair Group Ltd will not be liable to
repair or replace your product where:
1. The appliance has been used on a voltage supply other than that which is marked on the
product, or advised within this instruction booklet
2. The appliance has been purchased from an unauthorised stockist*
3. The appliance is used for professional / non domestic usage
4. Repairs or alterations have been attempted by unauthorised persons
5. The failure of the appliance is a direct result of misuse
6. The failure is a result of not following the instructions for use
This guarantee does not cover any cosmetic damage due to misuse of the product nor any damage
to persons or property that occurs because of product misuse.
*unauthorised stockists include, but are not limited to online auction sites, private sellers and
those selling second hand goods, refurbished products etc
Please contact the Conair Customer Care Line on 03702 406902 (09:00 to 17:00 Monday to
Friday) or email support@cuisinart.co.uk for further information on authorised stockists.
It is important to retain your proof of purchase. We recommend attaching your receipt to
this page.
Even where a refund may be applicable, no refund will be provided without a valid receipt
or proof of purchase, we will only be able to offer a repair or replacement service. Please
note this does not apply if the product was purchased directly from The Conair Group Ltd.
Guarantees on replacement products run from the original purchase date or date of delivery,
whichever is later, and not from the date of replacement.
This guarantee is an additional benefi t and does not affect your statutory rights as a
consumer.
If you have any queries regarding this guarantee please contact the Conair Customer Care Line on
03702 406 902 (09:00 to 17:00 Monday to Friday) or email your enquiry to support@cuisinart.
co.uk
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UK After Sales Service

For further advice on using the appliance or should you need to return your product, please
contact the Conair Customer Care Line on 03702 406 902 (09:00 to 17:00 Monday to Friday) or
email your enquiry to support@cuisinart.co.uk
Return address:
Customer Care Centre
Conair Logistics
Unit 4, Revolution Park
Buckshaw Avenue
Buckshaw Village
Chorley
PR7 7DW
Please enclose your returns number, name and address details, together with a copy of proof of
purchase and details of the fault.
Please note this Instruction Booklet is not the guarantee.
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