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Cleaning, Storage & Maintenance
• All parts except the housing base are dishwasher safe, and we recommend washing them in the
dishwasher on the top rack only. Due to intense water heat, washing the work bowls, cover and
accessories on the bottom rack may cause damage over time. Insert the cover with the feed tube
facing up to ensure proper cleaning. Insert the work bowls and pusher upside down for drainage.
Remember to unload the dishwasher carefully wherever you have placed sharp blades and discs.
• To simplify cleaning, rinse the work bowls, covers, pushers and blades or discs immediately after
use so food won't dry on them. Be sure to position the pushers upside down for drainage. If food
lodges in the pusher, remove it by running water through it, or use the cleaning brush provided.
• If you wash the blades, discs, dicing and spiralising accessories by hand, do it carefully. When
handling, use the plastic hubs. Avoid leaving them in soapy water where they may disappear from
sight. To clean the blades, hold the blade by its plastic center and use the cleaning brush provided
to clean the inside of the hub.
• The work bowls are made of plastic with metal components. They should not be placed in a microwave
oven.
• The housing base may be wiped clean with a soapy, nonabrasive material. Be sure to dry it thoroughly.
• If the feet leave spots on the counter, spray them with a spot remover and wipe with a damp sponge.
• If any trace of the spot remains, repeat the procedure and wipe the area with a damp sponge and
nonabrasive cleaning powder.
IMPORTANT: Never store any blade or disc on the motor shaft. No blade or disc should be placed on
the shaft except when the processor is about to be used.
MAINTENANCE: Any other servicing should be performed by an authorized service representative.
Technical Safety Information
If the processor runs for an exceptionally long time when chopping, mixing or kneading a thick or
heavy mixture in successive batches, the motor may overheat. If this happens, the processor will stop.
Turn it off and wait for the motor to cool before proceeding. It will usually cool within 10 minutes.
In extreme cases, it could take an hour.
Safety switches prevent the machine from operating when the work bowl or the cover is not locked
into position. The motor stops within seconds when the machine is turned off; and when the pusher
assembly is removed, a fast-stop circuit also enables the motor to stop within seconds.
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Troubleshooting
Food Processing
1. Problem: The food is unevenly processed when chopping.
Solution:
• The ingredients should be cut evenly into 1.5-2.5cm pieces before processing.
• Process in batches to avoid overloading.
2. Problem: Slices are uneven or slanted.
Solution:
• Place evenly cut food, cut side down, into the feed tube. Always use the smallest feed tube
possible.
• Apply even pressure on the pusher.
3. Problem: Food falls over in feed tube.
Solution:
• Feed tube should be packed full for best results.
4. Problem: Some food remains on top of the disc.
Solution:
• It is normal for small pieces to remain; cut remaining bits by hand and add to processed
ingredients.
Spiralising
1. Problem: No room for ribbon stacks to fall.
Solution:
• Turn the food processor off, remove the Spiraliser Cover, and transfer the food to a separate
bowl before continuing.
2. Problem: Spaghetti cuts wrap around stem.
Solution:
• Turn the food processor off, remove the Spiraliser Cover, and transfer the food to a separate
bowl before continuing.
3. Problem: Food is not spiralising.
Solution:
• Remove food from Feed Tube, remove scraps from Spiral Disc and Spiraliser Pusher and
retrim edges of food to form a new, flat surface.
4. Problem: Spaghetti cuts are not clean cut.
Solution:
• Rinse Spiral Disc and make sure it is free of any scraps.
Dicing
1. Problem: Food is stuck in the Dicing Grid.
Solution:
• First, unplug unit. Carefully remove Dicing Disc.
• Use the long, single tooth on the Dicing Grid Cleaning Tool handle to push
stubborn food through Dicing Grid and large openings.
• Then, carefully reach into the large openings on either side of Dicing Grid to remove large
food pieces.
• Do not use your fingers to clean the Dicing Grid. ONLY USE THE DICING GRID CLEANING
TOOL.
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