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The document is furnished for information use only, is subject to change without notice and should not be construed as a commitment by Helmer Scientific. Helmer Scientific assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this material.
Helmer Scientific Platelet Agitator Service Manual About this Manual Intended Audience This manual provides information on how to use the platelet agitator Pro. It is intended for use by end users of the platelet agitator and authorized service technicians. Model Reference This manual covers all Pro Series platelet agitators which may be identified by size or model number.
Helmer Scientific Platelet Agitator Service Manual Symbols found on the units The following symbols may be found on the agitator or agitator packaging: CE Mark (European units only) Earth / ground terminal 0086 Caution: Risk of damage to equipment or danger to operator Protective earth / ground terminal...
Helmer Scientific Platelet Agitator Service Manual Product Labels Note Service information varies depending on the model and power requirements. This information appears on the product specification label, on the back of the platelet agitator. Sample Product Specification label. Label Description Model Serial number (SN) Power requirements 360391/A...
Helmer Scientific Platelet Agitator Service Manual Installation and Configuration Location Requirements ♦ To ensure continuous operation of linearly shifting loads, the location surface must be level and adequately accommodate the full weight of the agitator when loaded with product. ♦ Has a grounded outlet meeting the electrical requirements listed on the product specification label. ♦ Is clear of direct sunlight, high temperature sources, and heating and air conditioning vents.
Helmer Scientific Platelet Agitator Service Manual Placement Leveling and Setup (Stand-alone) CAUTION • To prevent damage, do not use trolley or trolley drawer to lift agitator. • The communication switch is fragile, do not use excessive force when changing the setting.
Helmer Scientific Platelet Agitator Service Manual Agitator Power Connection PC900-Pro with PF48-Pro installed. Agitator communication switch Helmer Pro Series platelet agitators can be installed inside Helmer Pro Series platelet incubators. The agitator can be connected to the incubator through a data cable. The connection allows the platelet incubator to monitor the platelet agitator motion, and to sound an alarm when agitation motion stops.
Helmer Scientific Platelet Agitator Service Manual External Monitoring Devices The agitator has two independent interfaces, each with spring loaded terminal pins for connecting external monitoring devices. These interfaces are located directly on the agitator control board which is located in the base of the agitator (The trolley must be removed to access these interfaces). One interface (J2) is a set of dry contacts with normally open or normally closed contacts depending upon connector terminals used. The other interface (J3) set provides a switched 9-15V, 100mA powered output. Requirements for your alarm system determine which alarm wires (user provided) must connect to specific connector terminals. Note When installed in a Pro series incubator, agitator alarms are communicated to the incubator.
Helmer Scientific Platelet Agitator Service Manual Alarm Reference If an alarm condition is met, an alarm activates. Some alarms are visual only; others are visual and audible. Some Alarms are sent through the remote alarm interface. The table below indicates if an alarm is audible (A), visual (V), or sent through the remote alarm interface (R). Notes • If the motion alarm switch is ON with no active alarms, the LED will be illuminated, solid red. • Alarm volume must be set to an audible level to receive an audible alarm.
Helmer Scientific Platelet Agitator Service Manual Maintenance Maintenance tasks should be completed according to the schedule below. Notes • These are recommended minimum requirements. Regulations for your organization or physical conditions at your organization may require maintenance items to be performed more frequently, or only by designated service personnel.
Helmer Scientific Platelet Agitator Service Manual Motion Alarm Test Test the motion alarm to ensure it activates when the platelet agitator motion stops. The alarm may not activate immediately, depending on the motion alarm delay setting. If the alarm does not activate when it should, refer to Troubleshooting.
Helmer Scientific Platelet Agitator Service Manual Troubleshooting CAUTION Review all safety instructions prior to troubleshooting. General Operation Problems Problem Possible Cause Action Power switch is in OFF position. Switch power switch to ON. Agitator is inoperable The power cord is disconnected or Ensure cord is properly attached. loose. Close the incubator door. Verify i.C If the platelet agitator is installed in AgiTrak screen door status is closed.
Helmer Scientific Platelet Agitator Service Manual Parts Label Description Model Part Number Label Description Part Number Power Switch 120478 Drawer Stop Panel Top/Shelf 401752-1-067 AC/DC Power Supply with Cord (stand alone) 120963 401751-1-067 Agitation Speed Control Switch* Motion Alarm Volume Switch* 401747-1-067 Drawer (white)
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Helmer Scientific Platelet Agitator Service Manual Label Description Part Number Label Description Model Part Number Wheel (includes 4 wheels and brackets) 801031-1 Motor 15/48 801057-1 Actuator/Sensor 801035-1 801032-1 9V NiMH Rechargeable Back-up Battery 120232 Crank Block 801033-1 Agitator Control Board 801036-1 Not Shown 2 Year Preventive Maintenance Kit...
Helmer Scientific Platelet Agitator Service Manual Appendix B: Warranty For technical service needs, please contact Helmer at 800-743-5637 or www.helmerinc.com. Have the model and serial number available when calling. Rapid Resolution When a warranty issue arises it is our desire to respond quickly and appropriately. The service department at Helmer is there for you. Helmer will oversee the handling of your warranty service from start to finish. Therefore, Helmer must give advance...
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Helmer Scientific Platelet Agitator Service Manual 360391/A...
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