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X Series
Service Manual

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Summary of Contents for NewLine X Series

  • Page 1 X Series Service Manual...
  • Page 2 X Series Manual Safety Notice There are many electrical and mechanical parts in the TRUTOUCH VN Series interactive display. Pay attention and take safety precautions before repairing the display. It is essential that all components be replaced with authorized components recommended in this manual to prevent shock, fire, or any other hazards.
  • Page 3 X Series Manual Part A. PCBA Overviews R Micphone L Micphone Top Cam Power board TempSensor Audio board OPS Dock board Wifi module AC board TP control board T-con board Keypad board Power_IR board Mainboard Front port board Botttom Cam...
  • Page 4 X Series Manual 1. Mainboard wiring Audio board OPS docking board Top & Bottom Cam Wifi module Front port board & Power_IR board T-Con board T-Con board OPS docking board Powerboard FF control board Front port board AC board...
  • Page 5 X Series Manual...
  • Page 6 X Series Manual 2. Powerboard wiring OC panel OPS docking board FF control board Mainboard AC switch board 3. Audio board wiring Mic R Mainboard...
  • Page 7 X Series Manual 4. OPS docking board wiring Mainboard Mainboard Powreboard 5. Wifi module wiring Antenna Mainboard...
  • Page 8 X Series Manual 6. AC Switch board wiring Powerboard Mainboard TempSensor pcb Hard Reset button Tips: 1. After March 2018, there is no longer a Hard Reset button in the AC switch board. 7. Front port board wiring Mainboard Mainboard 8.
  • Page 9 X Series Manual 9. Power_IR board wiring Keypad board Mainboard 10. TempSensor PCBA wiring AC switch board...
  • Page 10 X Series Manual 11. FlatFrog Touch Panel Control board wiring Powerboard Mainboard Mainboard TP PCBA TP PCBA 12. T-CON board wiring Mainboard Mainboard...
  • Page 11 X Series Manual...
  • Page 12 X Series Manual 13. Micphone pcba L & R wiring L Microphone Mainboard R Microphone 14. Camera module wiring Mainboard...
  • Page 13 X Series Manual...
  • Page 14 X Series Manual Part B. Firmware Upgrade Step 1: Prepare a USB drive and format it with the FAT32 format. Copy the firmware files to the root folder of the USB drive, as shown in the following images: Step 2: Turn off the display and connect the USB drive to the below front USB port.
  • Page 15 X Series Manual Step 5: On the first boot-up after the firmware upgrade, it will stay on the X Series splash logo for about 3 minutes. Step 6: Go to settings menu to check the firmware version is correct.
  • Page 16 X Service Manual Part C. Trouble shooting Problem #1: Can’t turn on machine (Power indicator always stay on red) Problem #2: Dim screen (After turn on, the display gets an image but it is very faint and hard to see) Problem #3: Android can’t pick up the OPS signal Problem #4: No power (Power indicator is blank, neither green or red) Problem #5: Partial touch or dead touch area...
  • Page 17 XN Service Manual Problem #1: Can’t turn on machine (Power indicator always stay on red) Step 1: Replace the mainboard first. Step 2: Replace the powerboard. Problem #2: Dim screen (After turn on, the display get image but is very faint hard to see) Step 1: If backlight is ON, replace the optical bonding module.
  • Page 18 XN Service Manual Problem #9: Noise image or colour distortion Step 1: If only the OPS source has this issue, replace the OPS docking board or HDMI cable that goes between the OPS docking board and the Mainboard. Step 2: If all sources, including Android, have this issue, replace the Mainboard, T-CON board, and LVDS cable one by one.
  • Page 19 XN Service Manual Thank you for reading! For more info, please contact the manufacturer or authorized agent.

This manual is also suitable for:

Trutouch vn series