Majestic ECHELON-C Series Owner's Manual
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CAUTION! Risk of Fire! DO NOT store instruction manuals inside fireplace cavity.
High temperatures could cause a fire.
INSTALLER: Leave this manual with the appliance, not inside the appliance.
CONSUMER: Retain this manual for future reference. Do not store inside the appliance.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
ECHELON-C
SERIES
Models:
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certified kit is used.
Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner's Manual • 2608-981 Rev. B • 7/19
Owner's Manual
Operation and Maintenance
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
Decorative barrier front must be ordered separately at
time of appliance purchase. See Section 3.A.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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Summary of Contents for Majestic ECHELON-C Series

  • Page 1 Decorative barrier front must be ordered separately at gases, unless a certified kit is used. time of appliance purchase. See Section 3.A. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 2: Welcome

    (Modèle): XXXXXXXXX ALTITUDE:......0-2000 FT....0-4500 FT. MAX. INPUT BTU/h ....xx,xxxx ....xx.xxx Serial: MIN. INPUT BTU/h ....xx.xxx......xx.xxx (Série): ORIFICE SIZE ......#xx DMS ....#xx DMS Xxxx-xxx 2 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 3: Table Of Contents

    C. Contact Information ......42  = Contains updated information. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 4: Limited Lifetime Warranty

    Lifetime All replacement parts 90 Days beyond warranty period See conditions, exclusions, and limitations on next page. 4021-645H 10/15 Page 1 of 2 4 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 5 SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE. 4021-645H 10/15 Page 2 of 2 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 6: Product Specific Information

    Hearth & Home Technologies recommends (0-2000 FT) 58,000 30,000 (NG) HHT Factory Trained or NFI certified professionals. ECHEL72IN-C (0-2000 FT) 45,000 25,000 (Propane) 6 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 7: Important Safety And Operating Information

    • Install a switch lock or a wall/remote control with child protection lockout feature. • Keep remote controls out of reach of children. Figure 3.1 Clear Space Requirement - All Models Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 8: General Operating Parts

    Example: The mantel above a fireplace in a room that is 70 °F is allowed to reach but not exceed 187 °F (70 °F+117 °F = 187 °F). 8 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 9: Good Faith Wall Surface/Tv Guidelines

    Use appropriate finishing materials that are able to withstand these conditions. For additional finishing guidelines, see Section 10 in appliance Installation Manual. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 10 Good Faith Guidelines for TV Installations Above Appliance TV recessed into the wall TV on the wall Item Minimum Dimensions 2.5 inches TV Wall 2 inches minimum to 3 inches maximum Bracket COMBUSTIBLE: 23 inches:ECHEL36IN/STIN-C & 48IN/STIN-C COMBUSTIBLE: 27 inches: ECHEL60IN-C & 72IN-C NON-COMBUSTIBLE 18 inches: ALL SIZES Wall Brkt + TV Thickness + 2.5 inches COMBUSTIBLE: 46 inches ECHEL36/48/60IN-C &...
  • Page 11 Wire mesh recommended for front discharge or open top discharge passive heat installations with discharge opening of less than three inches. Figure 3.7 Good Faith TV Guidelines - Passive Heat Option Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 12: Before Lighting Appliance

    F. Before Lighting Appliance Before operating this fireplace for the first time, it is rec- ommended that a qualified service technician: • Verify all shipping materials have been removed from inside and/or underneath the firebox. • Review proper placement of logs, ember material and/ or other decorative materials.
  • Page 13: Lighting Instructions (Ipi)

    Propane Installation code, CSA B149.1. P65Warnings.ca.gov. For additional information on operating your Keep burner and control compartment clean. See installation and operating instructions accompanying appliance. refer to www.hearthnhome.com. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 14: Appliance Break-In

    H. Appliance Break-In I. Heat Management Follow the initial break-in procedure below to cure the Burn Rate materials used to manufacture the fireplace and the The ECHELON-C models have a variable burn rate which finishing materials around it. is controlled by the remote control. Therefore the flame •...
  • Page 15: Operation During A Power Outage

    NOTICE: Some functionality will be lost when using battery backup including fan, lights, or any other auxiliary functions that require household 110-120 VAC power. BATTERY TRAY 3.9 Battery Tray Location Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 16: Detailed Component Operating Instructions - Intellifire™ Touch

    press and hold the Pilot button for one second and K. Detailed Component Operating release. The IFT-ECM will flash two green LED blinks, Instructions - IntelliFire™ Touch beep twice and light and rectify the pilot flame when IFT-ECM Detailed Operating Instruction pressed to activate.
  • Page 17 RC400 remote control. The intensity of the these lights is controlled through the RC400 remote control. BOTTOM PANEL SCREW LOCATIONS Figure 3.11 Bottom Panel Location Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 18: Maintenance And Service

    Maintenance and Service Glass Cleaning IMPORTANT! Any safety screen, decorative barrier front or guard removed for servicing must be replaced prior to Frequency: Seasonally operating the fireplace. By: Homeowner When properly maintained, your fireplace will give you Tools Needed: Protective gloves, gas fireplace glass many years of trouble-free service.
  • Page 19 • Verify caulking and sealing of vent components and termination cap remains intact. • Inspect draft shield to verify it is not damaged or missing. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 20: Maintenance Tasks - Qualified Service Technician

    C. Maintenance Tasks - Qualified Service Pilot and Burner Ignition and Operation Technician Frequency: Annually The following tasks must be performed by a qualified ser- By: Qualified Service Technician vice technician. Tools needed: Protective gloves, vacuum cleaner, whisk Gasket Seal and Glass Assembly Inspection broom, flashlight, voltmeter, indexed drill bit set, and a manometer.
  • Page 21 Verify proper operation after servicing. WARNING! Risk of Shock! Replace damaged wire with type 105º C rated wire. Wire must have high temperature insulation. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 22: Frequently Asked Questions And Troubleshooting

    Frequently Asked Questions and Troubleshooting A. Frequently Asked Questions - Appliance ISSUE SOLUTIONS This is a result of gas combustion and temperature variations. Prior to appliance being turned on, the inside of the glass has cooled below the dew point producing a byproduct of combus- tion: water in the form of condensation.
  • Page 23: Frequently Asked Questions - Intellifire™ Touch Controls (Ift-Rc400)

    Verify home circuit breaker is on and master reset is on (if No power to appliance. message on-screen: equipped). “Remote Control Communication Power outage. Install new batteries in battery backup. Error.” Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 24: Troubleshooting

    C. Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.
  • Page 25 Appliance accent lights do not function. No electrical power connection Verify jumper wire is connected correctly at FAN junction on to accent lights. junction box. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 26: Reference Materials

    Reference Materials A. Accessories Install approved accessories per instructions included with accessories. Contact your dealer for a list of ap- proved accessories. WARNING! Risk of Fire and Electric Shock! Use ONLY Hearth & Home Technologies-approved optional acces- sories with this appliance. Using non-listed accessories could result in a safety hazard and will void the warranty.
  • Page 27: Service Parts

    B. Service Parts Beginning Manufacturing Date: Aug 2019 Echelon 36” Gas Fireplace - DV Ending Manufacturing Date: Active Part number list on following page. 07/19 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 28 ECHEL36IN-C Service Parts Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked Provide model number and serial number when requesting service parts from your dealer at Depot or distributor.
  • Page 29 Service Parts Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active Echelon 36” See Through Gas Fireplace - DV Part number list on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 30 ECHEL36STIN-C Service Parts Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked Provide model number and serial number when requesting service parts from your dealer at Depot or distributor.
  • Page 31 ECHEL48IN-C Service Parts Beginning Manufacturing Date: Aug 2019 Echelon 48” Gas Fireplace - DV Ending Manufacturing Date: Active Part number list on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 32 ECHEL48IN-C Service Parts Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked Provide model number and serial number when requesting service parts from your dealer at Depot or distributor.
  • Page 33 Service Parts Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active Echelon 48” See Through Gas Fireplace - DV Part number list on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 34 ECHEL48STIN-C Service Parts Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked Provide model number and serial number when requesting service parts from your dealer at Depot or distributor.
  • Page 35 ECHEL60IN-C Service Parts Beginning Manufacturing Date: Aug 2019 Echelon 60” Gas Fireplace - DV Ending Manufacturing Date: Active Part number list on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 36 ECHEL60IN-C Service Parts Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked Provide model number and serial number when requesting service parts from your dealer at Depot or distributor.
  • Page 37 ECHEL72IN-C Service Parts Beginning Manufacturing Date: Aug 2019 Echelon 72” Gas Fireplace - DV Ending Manufacturing Date: Active Part number list on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 38 ECHEL72IN-C Service Parts Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked Provide model number and serial number when requesting service parts from your dealer at Depot or distributor.
  • Page 39 Transformer, 6 Volt Wall SRV2326-131 **Fuse for battery pack can be sourced locally, not a warranty item. Specs are 250v, 3A fuse, 3/4” long Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 40 ECHEL36, 36STIN, ECHEL48, 48STIN, ECHEL60, ECHEL72 Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 41 ECHEL36IN-C/36STIN-C LPK-ECHEL48 ECHEL48IN-C/48STIN-C Conversion Kit Propane ECHEL60IN-C LPK-ECHEL60 ECHEL72IN-C LPK-ECHEL72 Pilot Orifice, NG SRV593-528 Pilot Orifice, Propane SRV593-527 Regulator, NG NGK-DXV-50 Regulator, Propane SRVLPK-DXV-50 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. B • 7/19...
  • Page 42: Contact Information

    Majestic, a brand of Hearth & Home Technologies 7571 215 Street West, Lakeville, MN 55044 www.majesticproducts.com Please contact your Majestic dealer with any questions or concerns. For the location of your nearest Majestic dealer, please visit www.majesticproducts.com. - NOTES -...

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