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Majestic ECHELON-C Series Owner's Manual

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CAUTION! Risk of Fire! DO NOT VWRUH LQVWUXFWLRQ PDQXDOV LQVLGH ¿UHSODFH FDYLW\
+LJK WHPSHUDWXUHV FRXOG FDXVH D ¿UH
INSTALLER: Leave this manual with the appliance, not inside the appliance.
CONSUMER: Retain this manual for future reference. Do not store inside the appliance.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
ECHELON-C
SERIES
Models:
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
&RQVWUXFWLRQ DQG 6DIHW\ 6WDQGDUG Title 24
&)5 3DUW  in the United States or the
6WDQGDUG IRU ,QVWDOODWLRQ LQ 0RELOH +RPHV
&$1&6$ = 0+ 6HULHV in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
JDVHV XQOHVV D FHUWL¿HG NLW LV XVHG
Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner's Manual • 2608-981 Rev. S • 2/24
Owner's Manual
Operation and Maintenance
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT VWRUH RU XVH JDVROLQH RU RWKHU ÀDP-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
WKH ¿UH GHSDUWPHQW
• Installation and service must be performed
E\ D TXDOL¿HG LQVWDOOHU VHUYLFH DJHQF\ RU WKH
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
$ EDUULHU GHVLJQHG WR UHGXFH WKH ULVN RI
burns from the hot viewing glass is provided
with this appliance and must be installed for
WKH SURWHFWLRQ RI FKLOGUHQ DQG RWKHU DWULVN
individuals.
Decorative barrier front must be ordered separately at
time of appliance purchase.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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  • Page 1 Decorative barrier front must be ordered separately at JDVHV XQOHVV D FHUWL¿HG NLW LV XVHG time of appliance purchase. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 2: Welcome

    Serial Number (Modèle): XXXXXXXXX ALTITUDE:......0-2000 FT....0-4500 FT. MAX. INPUT BTU/h ....xx,xxxx ....xx.xxx Serial: MIN. INPUT BTU/h ....xx.xxx......xx.xxx (Série): ORIFICE SIZE ......#xx DMS ....#xx DMS Xxxx-xxx Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 3: Table Of Contents

    C. Contact Information ......42 Î = Contains updated information. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 4: Limited Lifetime Warranty

    Firebox and heat exchanger All purchased replacement parts and optional accessories 1 Year None All purchased replacement parts and optional accessories Page 1 of 2 4021-645N 12/23 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 5: Warranty Conditions

    State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF d, yWZ^^ t ZZ Edz ^W/&/ Ks &KZ d, WW>/ > WZKhd ^ 4021-645N 12/23 Page 2 of 2 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 6: 3Urgxfw 6Shfl¿F ,Qirupdwlrq

     )7 45,000 25,000 (Propane) NOT FOR USE WITH SOLID FUEL. This appliance is not intended to burn solid fuel. NOT FOR USE WITH THERMOSTAT. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 7: Important Safety And Operating Information

    ‡ ,QVWDOO D VZLWFK ORFN RU D ZDOOUHPRWH FRQWURO ZLWK FKLOG SURWHFWLRQ ORFNRXW IHDWXUH • Keep remote controls out of reach of children. Figure 3.1 Clear Space Requirement - All Models Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 8: General Operating Parts

    ([DPSOH 7KH PDQWHO DERYH D ¿UHSODFH LQ D URRP that is 70 °F is allowed to reach but not exceed 187 °F (70 °F+117 °F = 187 °F). Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 9: Good Faith Wall Surface/Tv Guidelines

    FKDUDFWHULVWLFV EHLQJ PHDVXUHG 8VH DSSURSULDWH ¿QLVKLQJ PDWHULDOV WKDW DUH DEOH WR ZLWKVWDQG WKHVH FRQGLWLRQV )RU DGGLWLRQDO ¿QLVKLQJ JXLGHOLQHV VHH 6HFWLRQ  LQ WKH DSSOLDQFH LQVWDOODWLRQ PDQXDO Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 10 Increase “C” and “E” dimension, however, increasing “B” dimension beyond maximum recommended typically results in higher temperatures. Figure 3.6 Good Faith TV Guidelines Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 11 * Wire mesh required for front discharge or open top discharge passive heat installations with discharge opening of 3 inches or greater. Figure 3.7 Good Faith TV Guidelines - Passive Heat Option Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 12: Before Lighting Appliance

    WARNING! 5LVN RI )LUH RU $VSK\[LDWLRQ DO NOT RS HUDWH ¿UHSODFH ZLWK ¿[HG JODVV DVVHPEO\ UHPRYHG Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 13: Lighting Instructions (Ipi)

    G. Lighting Instructions (IPI) Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 14: Appliance Break-In

    Heat Kit allows the heat to be vented into the room through one front discharge, two side discharges or an RSHQ WRS GLVFKDUJH ZKLOH WKH ¿UHSODFH LV LQ RSHUDWLRQ Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 15: Operation During A Power Outage

    NOTICE: 6RPH IXQFWLRQDOLW\ ZLOO EH ORVW ZKHQ XVLQJ EDWWHU\ EDFNXS LQFOXGLQJ IDQ OLJKWV RU DQ\ RWKHU DX[LOLDU\ IXQFWLRQV WKDW UHTXLUH KRXVHKROG  9$& SRZHU BATTERY TRAY 3.9 Battery Tray Location Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 16: Detailed Component Operating Instructions - Intellifire Touch

    WKH SLORW ÀDPH 21/< WR SURYLGH HQRXJK KHDW LQ WKH propane applications. See Figure 3.12 for approximate ¿UHER[ WR UHGXFH FRQGHQVDWLRQ LQ FRRO KLJK KXPLGLW\ location. ambient conditions. To activate the Cold Climate Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 17: Reset Switch

    The LED’s must be used in conjunction with the IFT- RC400 remote control. The intensity of the these lights is controlled through the RC400 remote control. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 18: 0Dlqwhqdqfh 7Dvnv  +Rphrzqhu

    Inspect and operate all glass latches to ensure they CAUTION! Risk of Burns! 7KH ¿UHSODFH VKDOO EH WXUQHG move freely and no obstructions are present. R DQG FRROHG EHIRUH VHUYLFLQJ Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 19: Remote Control

    ‡ 9HULI\ FDXONLQJ DQG VHDOLQJ RI YHQW FRPSRQHQWV DQG termination cap remains intact. • Inspect draft shield to verify it is not damaged or missing. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 20: 0Dlqwhqdqfh 7Dvnv  4Xdol¿Hg 6Huylfh 7Hfkqlfldq

    Use caution when cleaning these areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided. • Remove all foreign objects. • Verify unobstructed air circulation. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 21: Electrical Service And Repair

    FDXVH LPSURSHU DQG GDQJHURXV RSHUDWLRQ 9HULI\ SURSHU RSHUDWLRQ DIWHU VHUYLFLQJ WARNING! 5LVN RI 6KRFN 5HSODFH GDPDJHG ZLUH ZLWK W\SH ž & UDWHG ZLUH :LUH PXVW KDYH KLJK WHPSHUDWXUH LQVXODWLRQ Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 22: Frequently Asked Questions And Troubleshooting

    ¿FDWLRQV RI WKH DWWDFKHG QRQFRPEXVWLEOH PDWHULDO DUH OLVWHG LQ WKH ,QVWDOOHU¶V 0DQXDO IRU WKLV the touch. appliance. Contact your dealer for additional information regarding operation and troubleshooting. Visit www.majesticproducts.com to locate a dealer. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 23: Controls (Ift-Rc400)

    VXFFHVVIXOO\ WXUQV ÀDPH RQ ZLWKLQ  VHFRQGV ,I WKLV IDLOXUH appliance did not start. Try again period of appliance inactivity. persists, contact dealer for service. by pressing Flame On. Gas control system failure. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 24: Troubleshooting

    6-pin harness. Pilot won’t light, there is no noise 6SDUN FRLO IDLOXUH Replace ECM. RU VSDUN  5HG *UHHQ /RFNRXW Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 25 Damaged pilot assembly. tance between tip of sense rod and IFT-ECM connector, should be less than 1 ohm. Replace pilot assembly if damage is de- tected. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 26: Reference Materials

    )LUH DUW DFFHVVRULHV PD\ EH LQVWDOOHG E\ D TXDOL¿HG service technician following the instructions included with the accessory. Optional accessories include driftwood logs and multiple media options. Contact your dealer for details. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 27: Service Parts

    Service Parts Beginning Manufacturing Date: Aug 2019 Echelon 36” Gas Fireplace - DV Ending Manufacturing Date: Active Part number list on following page. 02/24 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 28 14.4 Cable, B Type AC Module SRV2326-152 14.5 LED Lightbar Connection 2300-753 14.6 Cable, Linear LED 2300-754 Additional service part numbers on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 29 Service Parts Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active Echelon 36” See Through Gas Fireplace - DV Part number list on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 30 15.4 Cable, B Type AC Module SRV2326-152 15.5 LED Lightbar Connection 2300-753 15.6 Cable, Linear LED 2300-754 Additional service part numbers on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 31 ECHEL48IN-C Service Parts Beginning Manufacturing Date: Aug 2019 Echelon 48” Gas Fireplace - DV Ending Manufacturing Date: Active Part number list on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 32 14.4 Cable, B Type AC Module SRV2326-152 14.5 LED Lightbar Connection 2300-753 14.6 Cable, Linear LED 2300-754 Additional service part numbers on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 33 Service Parts Beginning Manufacturing Date: Aug 2019 Ending Manufacturing Date: Active Echelon 48” See Through Gas Fireplace - DV Part number list on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 34 15.4 Cable, B Type AC Module SRV2326-152 15.5 LED Lightbar Connection 2300-753 15.6 Cable, Linear LED 2300-754 Additional service part numbers on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 35 ECHEL60IN-C Service Parts Beginning Manufacturing Date: Aug 2019 Echelon 60” Gas Fireplace - DV Ending Manufacturing Date: Active Part number list on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 36 14.4 Cable, B Type AC Module SRV2326-152 14.5 LED Lightbar Connection 2300-753 14.6 Cable, Linear LED 2300-754 Additional service part numbers on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 37 ECHEL72IN-C Service Parts Beginning Manufacturing Date: Aug 2019 Echelon 72” Gas Fireplace - DV Ending Manufacturing Date: Active Part number list on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 38 14.4 Cable, B Type AC Module SRV2326-152 14.5 LED Lightbar Connection 2300-753 14.6 Cable, Linear LED 2300-754 Additional service part numbers on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 39 Transformer, 6 Volt Wall SRV2326-131 Component Insulation 2604-102 **Fuse for battery pack can be sourced locally, not a warranty item. Specs are 250v, 3A fuse, 3/4” long Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 40 ECHEL72IN-C BGK-72 See Throughs BGK-LINEARST RC 400 Remote SRV2326-110 Touch Up Paint TUP-GBK-12 Vinyl Siding Shield TRAP-VSS Additional service part numbers on following page. Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...
  • Page 41 ECHEL36IN-C/36STIN-C ECHEL48IN-C/48STIN-C LPK-ECHEL48 Conversion Kit Propane ECHEL60IN-C LPK-ECHEL60 ECHEL72IN-C LPK-ECHEL72 3LORW 2UL¿FH 1* SRV593-528 3LORW 2UL¿FH 3URSDQH SRV593-527 Regulator, NG NGK-DXV-50 Regulator, Propane SRVLPK-DXV-50 Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

  • Page 42: Contact Information

    7KLV SURGXFW PD\ EH FRYHUHG E\ RQH RU PRUH RI WKH IROORZLQJ SDWHQWV 8QLWHG 6WDWHV         RU RWKHU 86 DQG IRUHLJQ SDWHQWV SHQGLQJ ) 3ULQWHG LQ 86$  &RS\ULJKW  Majestic • ECHEL36IN-C, ECHEL36STIN-C, ECHEL48IN-C, ECHEL48STIN-C, ECHEL60IN-C, ECHEL72IN-C Owner’s Manual • 2608-981 Rev. S • 2/24...

This manual is also suitable for:

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