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Before you send your unit for service
Before sending in your unit for service, please take a few minutes to
do the following:
Read your manual and make sure you follow all the instructions.
Contact TensCare customer service. Our staff are trained to assist
you with most issues you may have experienced, without the need
to send your product in for service.
Returning your unit for service
Should repair be needed within the warranty period, enclose the
tear off section of this warranty card and your proof of purchase
receipt. Please ensure all relevant details are completed and before
sending your unit in for service. Please ensure your contact details
are still current and include a brief description of the problem you
are experiencing together with your purchase receipt.
DO NOT SEND IN PROBE OR LEADS DUE TO BIO-
HAZARD RISK. ONLY SEND IN UNIT, ADAPTOR &
CHARGER CRADLE.
Please return the unit and warranty card at your cost to:
IN AUSTRALIA
J.A. Davey Pty Ltd-
TensCare Repairs
PO Box 84,
Port Melbourne
Victoria 3207
Australia
Should you require any further information please do not hesitate
to contact us by calling our toll free number:
IN AUSTRALIA Free call: 1800 010 891
IN NEW ZEALAND Free call: 0800 523 583
43
elise au manual Rev 3.0 5/16 artwork.indd 43-44
IN NEW ZEALAND
BV Medical –
TensCare Repairs
Unit 7, 110 Mays Road
Onehunga
Auckland 1061
PLEASE RETAIN THIS WARRANTY CARD.
RETURN THIS PORTION ONLY WHEN YOU RETURN
PRODUCT FOR REPAIR UNDER WARRANTY.
NAME:
ADDRESS:
POSTCODE:
DAYTIME TELEPHONE:
E-MAIL:
MODEL:
DATE OF PURCHASE:
ATTACH PROOF OF PURCHASE
DO NOT SEND IN PROBES OR LEADS
RETAILERS NAME:
RETAILERS ADDRESS:
RETAILERS POSTCODE:
BRIEF DESCRIPTION OF PROBLEM YOU ARE EXPERIENCING:
WARRANTY
IS
VOID
INFORMATION IS COMPLETED AND CORRECT.
YOUR
UNLESS
THE
ABOVE
44
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