Scheduling Service And Repairs - Volvo XC60 Twin Engine 2020 Owner's Manual

Vehicle status
The vehicle's general status can be displayed
in the center display along with the option to
3
schedule service .
The Car Status
from the center display's App
view and has four tabs:
Messages
• - status messages
Status – checking engine oil level and
•
4
AdBlue level
TPMS - tire inflation pressure check
•
Appointments
• - appointment information
3
and vehicle information .
Related information
Handling messages saved from the instru-
•
ment panel (p. 111)
Checking and filling engine oil (p. 603)
•
Tire pressure monitoring system* (p. 547)
•
Scheduling service and repairs (p. 595)
•
Sending vehicle information to the work-
•
shop (p. 596)
Navigating in the center display's views
•
(p. 118)
3 Certain markets only.
4 AdBlue Diesel models only.
5 Certain markets only.

Scheduling service and repairs

This service offers a way to send a booking
request for service and workshop appoint-
ments directly from the vehicle.
app is started When it is time for service, and in certain
cases if the vehicle requires repairs, a mes-
sage will be displayed in the instrument panel
and at the top of the center display. The time
for service is determined by how much time
has elapsed, the number of hours the engine
has run, or the distance driven since the last
service.
To use the service
Create a Volvo ID and register it to the
•
vehicle.
To send and receive appointment informa-
•
tion, the vehicle must be connected to the
Internet 6
Book service
Book a service request when desired or when
a message is displayed indicating that service
or repairs are needed.
1. Open the
in the center display.
2. Tap Appointments
5
.
Car Status app from App view
.
MAINTENANCE AND SERVICE
3. Tap Request appointment
4. Check that your Volvo ID
is correct.
5. Make sure your preferred Workshop
correct.
6. In the Tap to write information to the
workshop
field, you can provide details
on what you would like performed during
the visit or other important information to
your workshop.
7. Tap Send appointment request
> You will receive an appointment sug-
gestion by email within a couple of
7
days .
On some markets, the message in the
instrument panel indicating that the
vehicle requires service will go out once
the appointment request has been sent.
8. Tap Cancel request if you would like to
cancel your request.
The appointment request contains information
about your vehicle that helps the workshop
plan for your visit.
The retailer will send you a digital appointment
suggestion. You also have information about
your retailer available in the vehicle so that you
can contact your workshop.
* Option/accessory.
.
is
.
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595