Troubleshooting guide
Symptom
No sound
Intermittent or
reduced sound
Squealing noise
Beeping
62
Possible causes
Hearing aid is out of power
Dead battery
Clogged earpieces
(dome, Grip Tip, Micro Mold,
or Lite Tip)
Clogged sound outlet
Moisture
Hearing aid is out of power
Hearing aid earpiece
inserted incorrectly
Ear wax accumulated
in ear canal
If your hearing aid plays
8 beeps, 4 times
consecutively, your hearing
aid needs a microphone
service check