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HearLink In-the-Ear Hearing Aids Instructions for Use...
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available information concerning the WARNING: People younger than prospective user, that the prospective 18 should go to a doctor before user has any of the following conditions: using this. • Visible deformity of the ear, either People younger than 18 years old congenital or traumatic need specialized care, and using this •...
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WARNING to Hearing Aid Dispenser, Caution: You might need medical help Outputs over 132 d8 SPL: if a piece gets stuck in your ear. You should exercise special care in selecting If any part of your hearing aid, like the and fitting a hearing aid with a maximum eartip, gets stuck in your ear, and you output that exceeds 132 dB SPL because it...
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Note: Hearing loss in people younger If you have hearing loss in both ears, you than 18 might get more out of using hearing aids in both, especially in situations that make • People younger than 18 should see a you tired from listening —for example, doctor first, preferably an ear-nose-throat noisy environments.
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Following the medical evaluation and if appropriate, the doctor will provide a written statement that the hearing loss has been medically evaluated and the person is a candidate for a hearing aid. The doctor may refer the person to an audiologist for a hearing aid evaluation, which is different from the medical evaluation and is intended to identify...
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Model overview This booklet is valid for the HearLink family in the following hearing aid models, battery sizes, and styles: FW 1.4 HearLink 9030 GTIN: (01) 05714464059997 (HEI9030, HEI9031, HEI9032, HEI9033, HEI9034) HearLink 7030 GTIN: (01) 05714464060009 (HEI7030, HEI7031, HEI7032, HEI7033, HEI7034)
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Ensure you read the booklet carefully including the Warnings section. This will help you get the most benefit of your new hearing aid. More information is available on www.hearingsolutions.philips.com Your hearing care professional has adjusted the hearing aid to meet your needs.
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For your convenience this booklet contains a navigation bar to help you navigate easily through the different sections. About Getting started Daily use Options Warnings More info...
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Intended use Intended use The hearing aid is intended to amplify and transmit sound to the ear. Indications for use Bilateral or unilateral impaired hearing of sensorineural, conductive, or mixed type ranging from a slight (25 dB HL*) to severe (80 dB HL*) degree of hearing loss, with an individual frequency configuration.
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IMPORTANT NOTICE The hearing aid amplification is uniquely adjusted and optimized to your personal hearing capabilities during the hearing aid fitting performed by your hearing care professional.
Table of contents About Identify your hearing aid Hearing aids with size 10 battery Hearing aids with size 312 battery Identify left and right hearing aid MultiTool for handling batteries and cleaning Getting started Turn the hearing aid ON and OFF Replace the battery How to replace the battery Daily use...
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Replace O-Cap filter Change programs Change volume with push-button Change volume with volume wheel Options Mute the hearing aid Flight mode Use hearing aids with iPhone, iPad, and iPod touch Use your hearing aids with Android devices Wireless accessories Other options Optional features and accessories Warnings General warnings...
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Table of contents Conditions of use Cell phone Warranty International warranty Technical information Your individual hearing aid settings Technical Data...
Identify your hearing aid For your in-the-ear hearing aid, there are several different styles available with different battery sizes. Please see the model overview for your style and battery size. This will make it easier for you to navigate through this booklet.
Hearing aids with size 10 battery (CIC shown) What it is and does Microphone inlet Push-button Sound outlet Sound in (optional) Sound out Mute, change volume and program Battery drawer Contains the battery and functions as ON/OFF switch Pull out string Pull out the hearing aid Vent...
Hearing aids with size 312 battery (ITC shown) What it is and does Push-button Volume wheel Sound outlet (optional) (optional) Sound out Mute, change Change volume and volume program Battery drawer Contains the battery and functions as ON/OFF switch Microphone inlet Vent Sound in Vent...
Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be shaped and programmed differently. A BLUE shell, dot or text identifies the LEFT hearing aid A RED shell, dot or text identifies the RIGHT hearing aid...
MultiTool for handling batteries and cleaning The MultiTool contains a magnet that makes it easier to replace the battery in the hearing aid. It also contains a brush and a wire loop for cleaning and removing earwax. If the vent is very small, a special tool may be required. If you need a new tool please contact your hearing care professional.
Turn the hearing aid ON and OFF The battery drawer is also used to switch the hearing aid ON and OFF. To save battery life, make sure your hearing aid is switched OFF when you are not wearing it. If you wish to return to the standard settings of the hearing aid, simply open and then close the battery drawer (quick reset).
Replace the battery When it is time to replace the battery, you will hear three beeps repeated at moderate intervals until the battery runs out. Three beeps* Four beeps = The battery is running low = The battery has run out Battery tip To make sure the hearing aid is always working, bring spare batteries with you, or replace the battery before you leave home.
How to replace the battery 1. Remove 2. Uncover 3. Insert Fully open the battery Remove the sticky label Insert the new battery drawer. Remove the from the + side into the battery drawer. battery. of the new battery. Ensure that the + side of the battery and Tip: battery drawer align.
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4. Close MultiTool Close the battery drawer. The hearing The MultiTool can be used for battery change. Use the magnetic end to aid will play a jingle. remove and insert batteries. Hold the hearing aid close to your ear to hear the jingle.
Insert the hearing aid Step 1 Step 2 Place the tip of the hearing aid in your Gently pull your ear outwards and ear canal. push the hearing aid into the ear canal, twisting slightly if necessary. Follow the natural contour of the ear canal.
Remove your hearing aid Hold the hearing aid by the pull-out string (if available). Gently pull the hearing aid from the ear canal. If your hearing aid doesn’t have a pull-out string, you can remove it by pulling on the edge of the hearing aid. IMPORTANT NOTICE DO NOT use the battery door as a handle to insert or remove your hearing aids, as it is not designed for this purpose.
Caring for your hearing aid When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it. Cleaning the hearing aid Carefully brush away debris from the microphone inlets with a clean brush. Gently brush the surface. Make sure that the filters do not fall off. Microphone inlets Daily use...
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Clean the vent by pressing the brush through the hole while twisting it slightly. If the vent is very small, a special tool may be required. Please consult your hearing care professional. Vent Vent IMPORTANT NOTICE To clean the hearing aids, use a soft, dry cloth. The hearing aids must never be washed or immersed in water or other liquids.
Filter replacement The filters keep wax and debris from damaging the hearing aid. If the filters becomes clogged, please replace the filters or contact your hearing care professional. • ProWax miniFit filter protects the sound outlet. • O-cap and T-cap protect the microphone inlet. Please refer to the following pages for instructions on how to replace the appropriate filters.
Replace ProWax miniFit fi lter 1. Tool 2. Remove 3. Insert fi lter fi lter Old fi lter fi lter Old fi lter Remove the tool from Push the empty pin Insert the new ProWax the shell. The tool has into the ProWax miniFit miniFit fi lter using the two pins, one empty...
Replace T-Cap fi lter (hearing aids with size 10 battery) 1. Tool 2. Remove 3. Insert new fi lter Push the tool fork Insert the new T-Cap Remove the tool from the packaging. The tool under the top edge fi lter and remove the has two ends, one for of the used T-Cap fi lter tool by twisting it...
Replace O-Cap fi lter (hearing aids with size 312 batteries) 1. Tool 2. Remove 3. Insert new fi lter Remove the tool from Push the pointed end Insert the new O-Cap the packaging. The of the tool into the fi lter using the other tool has two ends, one existing O-Cap fi lter end of the tool and...
Change programs Your hearing aid can have up to 4 diff erent programs. These are programmed by your hearing care professional. Press the button to change program. Use a short press if the push-button is used for program change only and a long press if it is also used for volume control.
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To be filled out by the hearing care professional Program Sound you will hear When to use when activated “1 beep” “2 beeps” “3 beeps” “4 beeps” Program change: Independent Synchronized LEFT RIGHT Short press Long press...
Change volume with push-button The push-button allows you to adjust the volume. You may hear a click when you turn the volume up or down. MAXIMUM A short press on the RIGHT hearing aid START-UP increases the volume VOLUME A short press on the LEFT hearing aid decreases the volume MINIMUM...
Change volume with volume wheel The volume wheel allows you to adjust the volume. You may hear a click when you turn the volume up or down. Down Turn forward to turn up volume Turn backwards to turn down the volume...
Mute the hearing aid Use the mute function if you need to silence the hearing aid. Only available for hearing aids with push-button. Apply a very long press (> 2.4 seconds) to the push- button to mute the hearing aid. To reactivate the hearing aid, push the button briefl y.
Flight mode (hearing aids with Bluetooth and push-button) When boarding an airplane or entering an area in which it is prohibited to radiate radio signals, e.g. during fl ight, fl ight mode must be activated. The hearing aid will still be working. It is only necessary to activate fl ight mode on one hearing aid to turn off Bluetooth on both hearing aids.
For assistance in using these products with your hearing aids, contact your hearing care professional or visit: hearingsolutions.philips.com/hearing-aids/connectivity To see how to pair your hearing aids with your iPhone visit: hearingsolutions.philips.com/support/how-to-faq/ For information on compatibility, visit: hearingsolutions.philips.com/compatibility...
Android™ devices. For assistance in using your hearing aids with Android devices, contact your hearing care professional or visit: hearingsolutions.philips.com/hearing-aids/connectivity To see how to pair your hearing aids with your Android device visit: hearingsolutions.philips.com/support/how-to-faq/ For information on compatibility, visit: hearingsolutions.philips.com/compatibility...
HearLink app TV Adapter An application that lets you control Wireless transmitter of sound from your hearing aid from your mobile TV and electronic audio devices.
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For more information visit: hearingsolutions.philips.com/hearing-aids/connectivity Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of...
Other options Telecoil - optional for select styles Telecoil helps you hear better when using a telephone with a built- in loop or when you are in buildings with teleloop systems such as theaters, churches, or lecture rooms. This symbol or a similar sign is shown wherever a teleloop has been installed.
Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to find out how your hearing aid is programmed. If you experience difficult listening situations, a special program may be helpful.
General warnings Usage of hearing aids For your personal safety and to ensure correct usage, you should familiarize yourself Hearing aids should only be used as directed fully with the following general warnings and adjusted by your hearing before using your hearing aids. Consult your care professional.
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Battery use Active implants Always use batteries recommended by your The hearing aid has been thoroughly hearing care professional. Batteries of low tested and characterized for human health quality may leak and cause bodily harm. according to international standards for human exposure (Specific Absorption Never attempt to recharge your Ratio - SAR), induced electromagnetic...
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General warnings If you have an active brain implant, contact The chemicals in cosmetics, hairspray, the manufacturer of your implantable device perfume, aftershave lotion, suntan for information about the risk of disturbance. lotion, and insect repellent can damage the hearing aid. Always remove your X-ray/CT/MR/PET scanning, hearing aid before applying such products electrotherapy and surgery...
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Possible side effects Connection to external equipment Hearing aids and earpieces may cause The safety of the hearing aids, when an accelerated accumulation of earwax. connected to external equipment (with an auxiliary input cable and/or with USB The non-allergenic materials used in hearing cable and/or directly), is determined by aids may, in rare cases cause a the external signal source.
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General warnings Modification of hearing aids is not allowed Changes or modifications not expressly approved by the manufacturer will void the warranty of the equipment. Interference The hearing aids have been thoroughly tested for interference according to the most stringent international standards. Electromagnetic interference may occur in the vicinity of equipment with the symbol on the left.
Troubleshooting guide Symptom Possible causes Worn-out battery Clogged sound outlet No sound Clogged microphone inlet Hearing aid microphone muted Clogged sound outlet Intermittent or Moisture reduced sound Worn-out battery Hearing aid not inserted properly Squealing noise Ear wax accumulated in ear canal Pairing issue Bluetooth connection failed with Apple...
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1) Unpair your hearing aid. 2) Turn Bluetooth off and on again. 3) Open and close battery drawer on hearing aid. 4) Re-pair hearing aid (visit hearingsolutions.philips.com/support/how-to-faq/) If none of the above solutions work, consult your hearing care professional for assistance.
Water & dust resistant (IP68) Your hearing aid is dust-tight and 1. Gently wipe off any water protected against ingress of water which 2. Open the battery drawer and remove means it is designed to be worn in all daily the battery and gently wipe off any life situations.
Conditions of use Operating Conditions Temperature: +1°C to +40°C (34°F to 104°F) Humidity: 5% - 93% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Transportation and Temperature and humidity shall not exceed the below storage conditions limits for extended periods during transportation and storage: Temperature: -25°C to + 60°C (-13°F to 140°F) Humidity: 5% - 93% relative humidity, non-condensing...
Cell phone Some hearing aid users have reported The hearing aid is compliant with a buzzing sound in their hearing aid when ANSI C63.19 in both microphone using cell phones, indicating that the and telecoil mode. cell phone and hearing aid may not be compatible.
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IMPORTANT NOTICE The performance of individual hearing aids may vary with individual cell phones. Therefore, ensure you try this hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase.
Warranty Certificate Name of owner: _________________________________________________________________ Hearing care professional: _________________________________________________________ Hearing care professional’s address: ________________________________________________ Hearing care professional’s phone: _________________________________________________ Purchase date: ___________________________________________________________________ Warranty period: ___________________ Month: ______________________________________ Model left: _________________________ Serial no.: ____________________________________ Model right: _______________________ Serial no.: ____________________________________ Battery size: _____________________________________________________________________ More info About...
International warranty Your device is covered by an international may also have issued a warranty that goes warranty issued by the manufacturer. beyond the clauses of this international This international warranty covers warranty. Please consult him/her for manufacturing and material defects in the further information.
(–12.20 dBμA/ft at a distance of 33 feet). Additional information can be found in the “Specification Guide” on The hearing aids also contain a radio hearingsolutions.philips.com transceiver using Bluetooth Low Energy and a proprietary, short range radio technology both operating at ISM band 2.4 GHz.
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ITC, ITE HS & ITE FS: Radiofrequency radiation exposure information This device contains a radio module with the following certification ID This device complies with FCC RF number: FCC ID: 2ACAHAU5ITE exposure limits set forth for an uncontrolled environment and has IIC &...
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Note: This device has been - Reorient or relocate the receiving tested and found to comply antenna. with the limits for a Class B digital device, - Increase the separation between the pursuant to part 15 of the equipment and receiver. FCC Rules.
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DK-2765 Smørum Device Regulation (EU) 2017/745. Denmark hearingsolutions.philips.com/doc Should your hearing aid require service or replacement, contact your hearing care professional for assistance. Many repair needs can be handled on-site at your local hearing care professional’s office, and they will arrange for service with the manufacturer if required.
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Description of symbols and abbreviations used in this booklet Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Regulation 2017/745.
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Bluetooth logo Registered trademark of Bluetooth SIG, Inc. where any use of such requires a license. Made for Apple badges Indicates that the device is compatible with iPhone, iPad and iPod touch. Android badge Indicates that the device is compatible with Android. Hearing loop This logo incorporates the universal symbol for hearing assistance.
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Indicates a carrier that contains unique device identifier information. REACH Declaration REACH requires Philips Hearing Solutions to provide chemical content information for Substances of Very High Concern (SVHC) if they are present above 0.1% of the article weight. Recent information can be found on the website hearingsolutions.philips.com/REACH.
Your individual hearing aid settings To be filled out by your hearing care professional. Power instrument Settings overview for your hearing aid Left Right Volume control Program shift Mute Volume control indicators Beeps at min /max volume Clicks when changing volume Beeps at preferred volume Battery indicators Low battery warning...
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Summary of relevant studies Clinical evaluations conducted by or Non-clinical data supporting the overall for the manufacturer provide evidence performance of the hearing aids includes to support the intended use and software verification, electroacoustic clinical benefits outlined in the IFU and verification, electrical and mechanical demonstrate regulatory conformity.
Technical Data Measured according to American National Standard ANSI S3.22-2014, IEC 60118-0:2015 and IEC 60318-5:2006 Supply voltage: Zinc-Air HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Peak 108 dB SPL 108 dB SPL OSPL90...
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HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Typical 1.7 mA 1.6 mA Battery Consumption Quiescent 1.6 mA 1.6 mA Expected battery life Hours 55-60 55-60 (bat. size 10) Latency 8.3 ms 8.3 ms...
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Technical Data Measured according to American National Standard ANSI S3.22-2014, IEC 60118-0:2015 and IEC 60318-5:2006 Supply voltage: Zinc-Air HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Peak 119 dB SPL 119 dB SPL OSPL90...
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HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Typical 2.3 mA 2.3 mA Battery Consumption Quiescent 1.6 mA 1.6 mA Expected battery life Hours 50-55 50-55 (bat. size 10) Latency 8.3 ms 8.3 ms...
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Technical Data Measured according to American National Standard ANSI S3.22-2014, IEC 60118-0:2015 and IEC 60318-5:2006 Supply voltage: Zinc-Air HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Peak 108 dB SPL 109 dB SPL OSPL90...
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HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Typical 1.6 mA 1.6 mA Battery Consumption Quiescent 1.5 mA 1.5 mA Expected battery life Hours 50-60 50-60 (bat. size 10) Latency 8.3 ms 8.3 ms...
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Technical Data Measured according to American National Standard ANSI S3.22-2014, IEC 60118-0:2015 and IEC 60318-5:2006 Supply voltage: Zinc-Air HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Peak 119 dB SPL 119 dB SPL OSPL90...
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HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Typical 2 mA 2 mA Battery Consumption Quiescent 1.6 mA 1.6 mA Expected battery life Hours 40-55 40-55 (bat. size 10) Latency 8.3 ms 8.3 ms...
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Technical Data ITC/ITE HS/ITE FS Measured according to American National Standard ANSI S3.22-2014, IEC 60118-0:2015 and IEC 60318-5:2006 Supply voltage: Zinc-Air HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Peak 109 dB SPL 109 dB SPL...
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HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Typical 2 mA 2 mA Battery Consumption Quiescent 1.9 mA 1.9 mA Expected battery life Hours 55-60 55-60 (bat. size 312) Latency 8.3 ms 8.3 ms...
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Technical Data ITC/ITE HS/ITE FS Measured according to American National Standard ANSI S3.22-2014, IEC 60118-0:2015 and IEC 60318-5:2006 Supply voltage: Zinc-Air HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Peak 119 dB SPL 119 dB SPL...
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HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Typical 2.4 mA 2.4 mA Battery Consumption Quiescent 1.9 mA 1.9 mA Expected battery life Hours 40-60 40-60 (bat. size 312) Latency 8.3 ms 8.3 ms...
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Technical Data ITC/ITE HS/ITE FS Measured according to American National Standard ANSI S3.22-2014, IEC 60118-0:2015 and IEC 60318-5:2006 Supply voltage: Zinc-Air HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Peak 126 dB SPL 126 dB SPL...
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HearLink 7030, 0 dB SPL ref. 20 μPa HearLink 9030 5030, 3030 & 2030 Typical 2.1 mA 2.1 mA Battery Consumption Quiescent 1.9 mA 1.9 mA Expected battery life Hours 50-60 50-60 (bat. size 312) Latency 8.3 ms 8.3 ms...
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Technical Data HearLink 9030 HearLink 7030, 5030, 3030 & 2030 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Frequency response dB SPL dB SPL...
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Technical Data HearLink 9030 HearLink 7030, 5030, 3030 & 2030 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Frequency response dB SPL dB SPL...
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Technical Data HearLink 9030 HearLink 7030, 5030, 3030 & 2030 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Frequency response dB SPL dB SPL...
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Technical Data HearLink 9030 HearLink 7030, 5030, 3030 & 2030 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Frequency response dB SPL dB SPL...
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Technical Data ITC/ITE HS/ITE FS HearLink 9030 HearLink 7030, 5030, 3030 & 2030 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Frequency response...
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Technical Data ITC/ITE HS/ITE FS HearLink 9030 HearLink 7030, 5030, 3030 & 2030 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Frequency response...
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Technical Data ITC/ITE HS/ITE FS HearLink 9030 HearLink 7030, 5030, 3030 & 2030 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Frequency response...
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Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by or for and is sold under the responsibility of SBO Hearing A/S, and SBO Hearing A/S is the warrantor in relation to this product.
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