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MS524AE/MW526AE/MH530FHD
Digital Projector
User Manual
http://www.pureglare.com.au
V1.02

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Table of Contents
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Summary of Contents for BenQ MS524AE

  • Page 1 MS524AE/MW526AE/MH530FHD Digital Projector User Manual http://www.pureglare.com.au V1.02...
  • Page 2: Table Of Contents

    Table of contents Important safety Shutting down the projector ....44 Menu operation ........45 instructions ....3 Maintenance ....58 Introduction....7 Care of the projector......58 Projector features........7 Lamp information ........59 Shipping contents ........8 Troubleshooting..67 Projector exterior view......10 Positioning your Specifications....
  • Page 3: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.
  • Page 4 Safety Instructions (Continued) The lamp becomes extremely hot 10. Do not place this product on an during operation. Allow the unstable cart, stand, or table. The projector to cool for product may fall, sustaining approximately 45 minutes prior serious damage. to removing the lamp assembly for replacement.
  • Page 5 Safety Instructions (Continued) 13. Do not place this projector in any of 14. Do not block the ventilation holes. the following environments. - Do not place this projector on a blanket, bedding or any other soft - Space that is poorly ventilated or surface.
  • Page 6 BenQ to have the projector serviced. 17. Do not step on the projector or place any objects upon it. Besides...
  • Page 7: Introduction

    3D Function supported Various 3D formats make the 3D function more flexible. By presenting the depth of the images, you can wear BenQ 3D glassed to enjoy the 3D movies, videos and sporting events in a more realistic way. •...
  • Page 8: Shipping Contents

    Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories The supplied accessories will be suitable for your region, and may differ from those illustrated.
  • Page 9 Optional accessories Spare lamp kit Carry bag Ceiling mount kit 3D glasses http://www.pureglare.com.au Introduction 9...
  • Page 10: Projector Exterior View

    Projector exterior view External control panel Front/upper side (See "Projector" on page 11 details.) Lamp cover Vent (air inhale) Focus ring Zoom ring Front IR remote sensor Projection lens Quick-release lever RGB signal output jack 10. USB mini-B input jack 11.
  • Page 11 Controls and functions Projector TEMP (temperature) warning light Lights up red if the projector's temperature becomes too high. See "Installing the dust filter (Optional accessory)" on page 65 for details. LAMP indicator light Indicates the status of the lamp. Lights up or flashes when the lamp has developed a problem.
  • Page 12 BenQ projector ceiling mount kit and that you ensure it is securely and safely installed. If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws.
  • Page 13 Remote control FREEZE Freezes the projected image. See "Freezing the image" on page 41 details. Page Up/Down keys (PAGE +/-) Page up/down arrows when connected through USB to a PC. See "Remote paging operations" on page for details. Display the video term description on screen which is provided for hard-of- hearing viewers.
  • Page 14 15. AUTO 19. SMART ECO Automatically determines the best Displays the lamp mode selection bar picture timings for the displayed (Normal/Economic/SmartEco). image. See "Auto-adjusting the image" 20. INFO on page 28 for details. Displays the status information of the projector. Mute 21.
  • Page 15 Replacing the remote control battery To open the battery cover, turn the remote control over to view its back, push on the finger grip on the cover and slide it up in the direction of the arrow as illustrated. The cover will slide off. Remove any existing batteries (if necessary) and install two AAA batteries observing the battery polarities as indicated in the base of the battery compartment.
  • Page 16: Positioning Your Projector

    Select this location with the projector suspended upside-down from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mounting Kit are required for this installation location. Set Rear Ceiling in the SYSTEM SETUP: Basic >...
  • Page 17: Obtaining A Preferred Projected Image Size

    12984 14143 For example, if your projector is MS524AE and using a 120-inch screen, the average projection distance is 5194 mm and with a vertical offset of 110 mm. If your measured projection distance is 5.0 m (5000 mm), the closest match in the "Projection distance (mm)"...
  • Page 18 MW526AE The screen aspect ratio is 16:10 and the projected picture is 16:10 Screen size Projection distance (mm) Vertical offset Diagonal Average (mm) (mm) (mm) distance distance Inch (max. (min. zoom) zoom) 1002 1102 1202 1168 1285 1402 1016 1335 1469 1603 1270...
  • Page 19 (about 4.0 m) screen is required. All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
  • Page 20: Connection

    Connection When connecting a signal source to the projector, be sure to: Turn all equipment off before making any connections. Use the correct signal cables for each source. Ensure the cables are firmly inserted. VGA cable VGA to DVI-A cable USB Cable HDMI cable Component Video to VGA (DSub) adapter...
  • Page 21: Connecting A Computer Or Monitor

    • In the connections shown above, some cables may not be included with the projector (see "Shipping contents" on page 8). They are commercially available from electronics stores. • For detailed connection methods, see pages 21-25. • For the combination of an active audio in source, see the marks in the illustration.
  • Page 22: Connecting Video Source Devices

    Or if your monitor is equipped with a DVI input jack, take a VGA to DVI-A cable and connect the DVI end of the cable to the DVI input jack of the video monitor. Connect the other end of the cable to the MONITOR OUT jack on the projector.
  • Page 23 Connecting a HDMI source device The projector provides a HDMI input jack that allows you to connect it to a HDMI source device like a DVD player, a DTV tuner or a display. HDMI (High-Definition Multimedia Interface) supports uncompressed video data transmission between compatible devices like DTV tuners, DVD players and displays over a single cable.
  • Page 24 Connecting a Component Video source device Examine your Video source device to determine if it has a set of unused Component Video output jacks available: • If so, you can continue with this procedure. • If not, you will need to reassess which method you can use to connect to the device.
  • Page 25 Connecting an S-Video/composite source device Examine your Video source device to determine if it has an unused S-Video/ composite output jack available: • If it has both jacks, use the S-Video output jack for connection as the S- Video terminal provides better picture quality than the Video terminal. •...
  • Page 26: Operation

    Operation Starting up the projector Plug the power cord into the projector and into a power outlet. Turn on the power outlet switch (where fitted). Check that the POWER indicator light on the projector lights orange after power has been applied. •...
  • Page 27: Adjusting The Projected Image

    If the projector is activated for the first time, select your OSD language following the on-screen instructions. If you are prompted for a password, press the arrow keys to enter a six digit password. See "Utilizing the password function" on page 31 for details.
  • Page 28 Auto-adjusting the image In some cases, you may need to optimize the picture quality. To do this, press AUTO on the projector or remote control. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.
  • Page 29 Fine-tuning the image size and clarity Adjust the projected image to the size that you need using the zoom ring. Then sharpen the image by rotating the focus ring. Correcting keystone Keystoning refers to the situation where the projected image is noticeably wider at either the top or bottom.
  • Page 30: Using The Menus

    Using the menus The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings. Below is the overview of the OSD menu. Main menu icon Main menu Highlight Status Sub-menu Press MENU to previous page or to exit.
  • Page 31: Securing The Projector

    Securing the projector Using a security cable lock The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of the projector. See item 17 on page details.
  • Page 32 Write down the number and turn off your projector. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.
  • Page 33: Switching Input Signal

    You have successfully assigned a new password to the projector. Remember to enter the new password next time the projector is started. To leave the OSD menu, press MENU. Disabling the password function To disable password protection, go back to the SYSTEM SETUP: Advanced > Security Settings >...
  • Page 34: Magnifying And Searching For Details

    • The input signal type effects the options available for the Picture Mode. "Selecting a picture mode" on page 36 for details. For best display picture results, you should select and use an input signal which outputs at this resolution. Any other resolutions will be scaled by the projector depending upon the 'aspect ratio' setting, which may cause some image distortion or loss of picture clarity.
  • Page 35: Selecting The Aspect Ratio

    To reduce size of the picture, press OK to switch back to the zoom in/out functionality, and press AUTO to restore the picture to its original size. You can also press repeatedly until it is restored to the original size. The picture can only be navigated after the picture is magnified.
  • Page 36: Optimizing The Image

    16:10: Scales an image so that it is displayed in the center of the screen with a 16:10 aspect ratio. This is most suitable for images which are already in a 16:10 aspect, like high definition TV, as it displays them with out aspect alteration. Optimizing the image Selecting a picture mode The projector is preset with several predefined...
  • Page 37 Press to select a picture mode that is closest to your need. Press to select a sub-menu item to be changed and adjust the value with . See "Fine-tuning the image quality in user modes" below for details. When all settings have been done, highlight Save Settings and press OK to store the settings.
  • Page 38 and true colors. If you prefer images with that quality, select On. If you don’t need it, select Off. When Off is selected, the Color Temperature function is not available. Selecting a Color Temperature The options available for color temperature* settings vary according to the signal type selected.
  • Page 39 any image from the disc on the screen and enter the 3D Color Management menu to make adjustments. To adjust the settings: Go to the PICTURE menu and highlight 3D Color Management. Press OK and the 3D Color Management page displays. Highlight Primary Color and press to select a color from among Red, Yellow, Green, Cyan, Blue, or Magenta.
  • Page 40: Setting The Presentation Timer

    Setting the presentation timer The presentation timer can indicate the presentation time on the screen to help you achieve better time management when giving presentations. Follow these steps to utilize this function: Go to the SYSTEM SETUP: Basic > Presentation Timer menu and press OK to display the Presentation Timer page.
  • Page 41: Remote Paging Operations

    Remote paging operations Connect the projector to your PC or notebook with a USB cable prior to using the paging function. You can operate your display software program (on a connected PC) which responds to page up/ down commands (like Microsoft PowerPoint) by pressing PAGE +/- on the remote control.
  • Page 42: Operating In A High Altitude Environment

    Operating in a high altitude environment We recommend you use the High Altitude Mode when your environment is 1500 m –3000 m above sea level, and ambient temperature is between 0°C–35°C. Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient temperature is between 0°C and 35°C.
  • Page 43: Personalizing The Projector Menu Display

    Personalizing the projector menu display The On-Screen Display (OSD) menus can be set according to your preferences. The following settings do not affect the projection settings, operation, or performance. • Menu display Time in the SYSTEM SETUP: Basic > Menu Settings menu sets the length of time the OSD will remain active after your last key press.
  • Page 44: Shutting Down The Projector

    Shutting down the projector Press POWER on the projector or OFF on the remote control and a confirmation message displays prompting you. If you don't respond in a few seconds, the message will disappear. Press POWER on the projector or OFF on the remote control a second time.
  • Page 45: Menu Operation

    Menu operation Menu system Please note that the on-screen display (OSD) menus vary according to the signal type selected. Main menu Sub-menu Options Off/Light Yellow/Pink/Light Wall Color Green/Blue/Blackboard Aspect Ratio Auto/Real/4:3/16:9/16:10 Keystone Position Phase H. Size Digital Zoom DISPLAY Auto/Top-Bottom/Frame 3D mode sequential/Frame packing/Side By side/Off...
  • Page 46 Bright/Presentation/sRGB/Cinema/(3D)/User 1/ Picture Mode User 2 Reference Bright/Presentation/sRGB/Cinema/(3D) Mode Brightness Contrast Color Tint Sharpness Brilliant Color On/Off Color PICTURE Cool/Normal/Warm Temperature Color R Gain/G Gain/B Gain/R Offset/G Temperature Offset/B Offset Fine Tuning Primary Color R/G/B/C/M/Y 3D Color Management Saturation Gain Reset Picture Current/All/ Settings...
  • Page 47 Instant Restart On/Off Disable/5 mins/10 mins/15 Blank Timer mins/20 mins/25 mins/30 mins Disable/30 mins/1 hr/2 hrs/3 Sleep Timer hrs/4 hrs/8 hrs/12 hrs Reset Filter Timer Reset/Cancel (optional) Panel Key On/Offf Yes/No Lock Background BenQ/Black/Blue/Purple Color Splash Screen BenQ/Black/Blue http://www.pureglare.com.au Operation 47...
  • Page 48 High Altitude On/Off Yes/No Mode Fan Speed Yes/No High/Normal Mode Mute On/Off Volume 0~10 Audio Settings Power On/Off Ring On/Off Tone Lamp Mode Normal/Economic/SmartEco Lamp Settings Reset Lamp Timer Reset/Cancel SYSTEM Equivalent Lamp Hour SETUP: Change Password Security Advanced Settings Change Security Power on lock 2400/4800/9600/14400/19200/...
  • Page 49 Description of each menu • The default values listed in this manual, especially on pages 49-57, are for reference only. They may vary between the projectors due to the continuous improvement to the products. FUNCTION DESCRIPTION Corrects the projected picture’s color when the projection Wall Color surface is not white.
  • Page 50 FUNCTION DESCRIPTION This projector features a 3D function which enables you to enjoy the 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images. You need to wear a pair of 3D glasses to view the 3D images.
  • Page 51 FUNCTION DESCRIPTION Pre-defined picture modes are provided so you can optimize your Picture Mode projector image set-up to suit your program type. See "Selecting a picture mode" on page 36 for details. Selects a picture mode that best suits your need for the image Reference quality and further fine-tune the image based on the selections listed on the same page below.
  • Page 52 FUNCTION DESCRIPTION "Adjusting Brilliant Color" on page 37 for details. Brilliant Color "Selecting a Color Temperature" on page 38 for details. Color Temperature "Setting a preferred color temperature" on page 38 Color details. Temperature Fine Tuning "3D Color Management" on page 38 for details.
  • Page 53 FUNCTION DESCRIPTION Reminds the presenter to finish the presentation within a certain Presentation time frame. See "Setting the presentation timer" on page 40 Timer details. Sets the language for the On-Screen Display (OSD) menus. See Language "Using the menus" on page 30 for details.
  • Page 54 Four options are available: Color BenQ logo, Black, Blue, or Purple. Allows you to select which logo screen will display during Splash Screen projector start-up. Three options are available: BenQ logo, Black screen, or Blue screen. http://www.pureglare.com.au Operation...
  • Page 55 FUNCTION DESCRIPTION A mode for operation in high altitude areas. See "Operating in a High Altitude high altitude environment" on page 42 for details. Mode Selecting High when the projector is installed a dust filter. See Fan Speed "Installing the dust filter (Optional accessory)" on page 65 Mode details.
  • Page 56 FUNCTION DESCRIPTION Closed Caption Enable Activates the function by selecting On when the selected input signal carries closed captions. • Captions: An on-screen display of the dialogue, narration, and Closed sound effects of TV programs and videos that are closed Caption captioned (usually marked as "CC"...
  • Page 57 FUNCTION DESCRIPTION Shows the native resolution of the projector. Native Resolution Source Shows the current signal source. Picture Mode Shows the selected mode in the PICTURE menu. Resolution Shows the supported resolution of the input signal. Lamp Mode Current Shows the current lamp mode. System 3D Format Status...
  • Page 58: Maintenance

    Maintenance Care of the projector Your projector needs little maintenance. The only thing you need to do on a regular basis is to keep the lens and case clean. Never remove any parts of the projector except the lamp. Contact your dealer if other parts need replacing.
  • Page 59: Lamp Information

    Lamp information Getting to know the lamp hour When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. The method of calculating the equivalent lamp hour is as follows: Lamp Usage Time = (x+y+z) hours, if Time used in Normal mode = x hours Time used in Eco mode = y hours Time used in SmartEco mode = z hours...
  • Page 60 The lamp modes are defined as the chart below. Lamp mode Description Normal Provides full lamp brightness Lowers brightness to extend the lamp life and decreases the Economic fan noise Adjusts the lamp power automatically depending on the SmartEco content brightness level Setting Auto Power Off This function allows the projector to turn off automatically if no input source is detected after a set period of time to prevent unnecessary waste of lamp life.
  • Page 61 Timing of replacing the lamp When the Lamp indicator lights up red or a message appears suggesting it is time to replace the lamp, please install a new lamp or consult your dealer. An old lamp may cause a malfunction in the projector and in some instances the lamp may explode. Do not attempt to replace the lamp yourself.
  • Page 62 • To assure optimal performance from the projector, it is recommended that you purchase a BenQ projector lamp for lamp replacement. • Ensure good ventilation when handling broken lamps. We recommend that you use respirators, safety glasses, goggles or face shield and wear protective clothing such as gloves.
  • Page 63 Remove the lamp cover by (a) sliding the cover toward the side of the projector and (b) lifting it off. • Do not turn the power on with the lamp cover removed. • Do not insert your fingers between the lamp and the projector.
  • Page 64 Replace the lamp cover by sliding it into place. 10. Tighten the screw that secures the lamp cover. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw. 11. Restart the projector. Do not turn the power on with the lamp cover removed.
  • Page 65 Installing the dust filter (Optional accessory) The dust filter is an optional accessory, and it varies by region. Follow the illustration to install the dust filter. Align the dust filter with the arrow positions, then press it close to the projector. Press the hooks until it clicks.
  • Page 66 Indicators Light Status & Description POWER TEMP LAMP System Message Orange Stand-by mode Green Powering up Flashing Green Normal operation Orange Normal power-down cooling Flashing Download Flashing Flashing Flashing Green CW start fail Burn-In Messages Green Burn-in ON Green Green Green Burn-in OFF Lamp Error Messages Lamp1 error in normal operation...
  • Page 67: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC inlet on the There is no power from the power projector, and plug the power cord into the cable. power outlet. If the power outlet has a switch, make sure that it is switched on.
  • Page 68: Specifications

    All specifications are subject to change without notice. Optical Output terminals Resolution RGB output MS524AE: 800 x 600 SVGA D-Sub 15-pin (female) x 1 MW526AE: 1280 x 800 WXGA Speaker MH530FHD: 1920 x 1080 1080p (Stereo) 2 watt x 1...
  • Page 69: Dimensions

    Dimensions 332.4 mm (W) x 99 mm (H) x 241.3 mm (D) 332.4 Ceiling mount installation Ceiling mount screw: M4 (Max L = 25 mm; Min L=20 mm) Unit: mm 60.6 89.1 166.2 332.4 http://www.pureglare.com.au Specifications 69...
  • Page 70: Timing Chart

    1024 x 768 XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 ◎ Blanking) 1152 x 1152 x 864 67.5 864_75 BenQ 1024 x 576 Notebook 35.82 46.966 Timing BenQ 1024 x 600 Notebook 64.995 41.467 51.419 Timing 1280 x 74.250 ◎...
  • Page 71 1400 x 1050 SXGA+_60 59.978 65.317 121.750 ◎ ◎ 1600 x 1200 UXGA 162.000 ◎ ◎ 1680 x 1680 x 1050 59.954 65.29 146.25 ◎ ◎ 1050_60 640 x 480 MAC13 66.667 30.240 @67Hz 832 x 624 MAC16 74.546 49.722 57.280 @75Hz 1024 x 768...
  • Page 72 XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 ◎ Blanking) 1152 x 1152 x 864 67.5 864_75 BenQ 1024 x 576 Notebook 35.82 46.966 Timing BenQ 1024 x 600 Notebook 64.995 41.467 51.419 Timing 1280 x 1280 x 720 74.250...
  • Page 73 Supported timing for video input Horizonta Vertical Pixel Timing Resolution Frequenc Frequency Frequency y (Hz) (MHz) (KHz) 720 (1440) 480i 15.73 59.94 ◎ x 480 480p 720 x 480 31.47 59.94 ◎ 720 (1440) 576i 15.63 x 576 576p 720 x 576 31.25 720/50p 1280 x 720...
  • Page 74: Warranty And Copyright Information

    Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included).

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