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MS527E/MX528E/MW529E
Digital Projector
User Manual

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Table of Contents
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Summary of Contents for BenQ MS527E

  • Page 1 MS527E/MX528E/MW529E Digital Projector User Manual...
  • Page 2: Table Of Contents

    Table of contents Important safety Select the lamp saver mode ....45 Shutting down the projector ....46 instructions ....3 Menu operation ........47 Introduction....7 Maintenance ....60 Projector features........7 Care of the projector......60 Shipping contents ........8 Lamp information ........
  • Page 3: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.
  • Page 4 Safety Instructions (Continued) The lamp becomes extremely hot 10. Do not place this product on an during operation. Allow the unstable cart, stand, or table. The projector to cool for product may fall, sustaining approximately 45 minutes prior serious damage. to removing the lamp assembly for replacement.
  • Page 5 Safety Instructions (Continued) 13. Do not place this projector in any of 14. Do not block the ventilation holes. the following environments. - Do not place this projector on a blanket, bedding or any other soft - Space that is poorly ventilated or surface.
  • Page 6 BenQ to have the projector serviced. 17. Do not step on the projector or place any objects upon it. Besides...
  • Page 7: Introduction

    3D Function supported Various 3D formats make the 3D function more flexible. By presenting the depth of the images, you can wear BenQ 3D glassed to enjoy the 3D movies, videos and sporting events in a more realistic way. •...
  • Page 8: Shipping Contents

    Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories The supplied accessories will be suitable for your region, and may differ from those illustrated.
  • Page 9 Optional accessories Spare lamp kit 3D glasses Ceiling mount kit Presentation plus Carry bag Introduction 9...
  • Page 10: Projector Exterior View

    Projector exterior view External control panel Front/upper side (See "Projector" on page 11 details.) Lamp cover Zoom ring Focus ring Lens cover Vent (heated air exhaust) Front IR remote sensor Projection lens Quick-release button 10. Audio input jack 11. S-Video input jack 12.
  • Page 11 Controls and functions Projector Volume /Arrow keys ( Left, Right) Adjusts the sound level. When the On-Screen Display (OSD) menu is activated, the #7 and #9 keys are used as directional arrows to select the desired menu items and to make adjustments.
  • Page 12 If you intend to mount your projector on the ceiling, we strongly recommend that you use a proper fitting BenQ projector ceiling mount kit and that you ensure it is securely and safely installed. If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws.
  • Page 13 Remote control Mode/Enter Selects an available picture setup mode. "Selecting a picture mode" on page for details. Activates the selected On-Screen Display (OSD) menu item. See "Using the menus" on page 30 for details. Eco Blank Press the Eco Blank button to turn off the image for a period of time with 70% lamp power saving.
  • Page 14 17. Mute 12. Keystone/Arrow keys ( / Up, Toggles projector audio between on and Down) off. Manually corrects distorted images Freeze resulting from an angled projection. See Freeze "Correcting keystone" on page 29 Freezes the projected image. See "Freezing details. the image"...
  • Page 15 Infra-Red (IR) remote control sensor is located on the front of the projector. The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor to function correctly. The distance between the remote control and the sensor should not exceed 8 meters (~ 26 feet).
  • Page 16 • Dispose of the used battery according to the battery manufacturer’s instructions. • Never throw a battery into a fire. There may be danger of an explosion. • If the battery is dead or if you will not be using the remote control for a long time, remove the battery to prevent damage to the remote control from possible battery leakage.
  • Page 17: Positioning Your Projector

    Select this location with the projector suspended upside-down from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mounting Kit are required for this installation location. Set Rear Ceiling in the SYSTEM SETUP: Basic >...
  • Page 18: Obtaining A Preferred Projected Image Size

    Screen Center of lens Diagonal Vertical offset Projection distance MS527E/MX528E The screen aspect ratio is 4:3 and the projected picture is 4:3 Screen size Projection distance (mm) Vertical offset Diagonal Average...
  • Page 19 (about 4.0 m) screen is required. All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
  • Page 20: Connection

    Connection When connecting a signal source to the projector, be sure to: Turn all equipment off before making any connections. Use the correct signal cables for each source. Ensure the cables are firmly inserted. • In the connections shown below, some cables may not be included with the projector (see "Shipping contents"...
  • Page 21: Connecting A Computer Or Monitor

    Connecting a computer or monitor Connecting a computer The projector can connect to both IBM® compatibles and Macintosh® computers. A Mac adapter is needed if you are connecting legacy version Macintosh computers. To connect the projector to a notebook or desktop computer (using VGA): Take the supplied VGA cable and connect one end to the D-Sub output socket of the computer.
  • Page 22: Connecting Video Source Devices

    output signal from MONITOR OUT jack varies depending on the input signal from PC jack. • If you wish to use this connection method when the projector is in standby mode, make sure the Standby Monitor Out function is turned on in the SYSTEM SETUP: Advanced menu.
  • Page 23 Connecting a HDMI source device The projector provides a HDMI input jack that allows you to connect it to a HDMI source device like a DVD player, a DTV tuner or a display. HDMI (High-Definition Multimedia Interface) supports uncompressed video data transmission between compatible devices like DTV tuners, DVD players and displays over a single cable.
  • Page 24 Connecting a Component Video source device Examine your Video source device to determine if it has a set of unused Component Video output jacks available: • If so, you can continue with this procedure. • If not, you will need to reassess which method you can use to connect to the device.
  • Page 25 Connecting an S-Video/composite source device Examine your Video source device to determine if it has an unused S-Video/ composite output jack available: • If it has both jacks, use the S-Video output jack for connection as the S- Video terminal provides better picture quality than the Video terminal. •...
  • Page 26: Operation

    Operation Starting up the projector Plug the power cord into the projector and into a power outlet. Turn on the power outlet switch (where fitted). Check that the POWER indicator light on the projector lights orange after power has been applied. •...
  • Page 27: Adjusting The Projected Image

    If the projector is activated for the first time, select your OSD language following the on-screen instructions. If you are prompted for a password, press the arrow keys to enter a six digit password. See "Utilizing the password function" on page 31 for details.
  • Page 28 Auto-adjusting the image In some cases, you may need to optimize the picture quality. To do this, press AUTO on the projector or remote control. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.
  • Page 29 Then sharpen the image by rotating the focus ring. Correcting keystone Keystoning refers to the situation where the projected image is noticeably wider at either the top or bottom. It occurs when the projector is not perpendicular to the screen. To correct this, besides adjusting the height of the projector, you will need to manually correct it following one of these steps.
  • Page 30: Using The Menus

    Using the menus The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings. Below is the overview of the OSD menu. Main menu icon Main menu Highlight Status Sub-menu Press MENU/ EXIT to previous page or to Current input exit.
  • Page 31: Securing The Projector

    Securing the projector Using a security cable lock The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of the projector. See item 16 on page details.
  • Page 32 Write down the number and turn off your projector. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.
  • Page 33: Switching Input Signal

    You have successfully assigned a new password to the projector. Remember to enter the new password next time the projector is started. To leave the OSD menu, press MENU/EXIT. Disabling the password function To disable password protection, go back to the SYSTEM SETUP: Advanced > Security Settings >...
  • Page 34: Magnifying And Searching For Details

    • The input signal type effects the options available for the Picture Mode. "Selecting a picture mode" on page 36 for details. For best display picture results, you should select and use an input signal which outputs at this resolution. Any other resolutions will be scaled by the projector depending upon the 'aspect ratio' setting, which may cause some image distortion or loss of picture clarity.
  • Page 35: Selecting The Aspect Ratio

    To navigate the picture, press MODE/ENTER to switch to the paning mode and press the directional arrows ( , ) to navigate the picture. Use the directional arrows ( , ) on the projector or remote control to navigate the picture. To reduce size of the picture, press MODE/ENTER to switch back to the zoom in/out functionality, and press AUTO to restore the picture to its original size.
  • Page 36: Optimizing The Image

    16:9: Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. This is most suitable for images which are already in a 16:9 aspect, like high definition TV, as it displays them without aspect alteration. 16:10: Scales an image so that it is displayed in the center of the screen with a 16:10 aspect ratio.
  • Page 37 This function is only available when User 1 or User 2 mode is selected up in the Picture Mode sub-menu item. Press to select a picture mode that is closest to your need. Press to select a sub-menu item to be changed and adjust the value with .
  • Page 38 This feature utilizes a new color-processing algorithm and system level enhancements to enable higher brightness while providing truer, more vibrant colors in picture. It enables a greater than 50% brightness increase in mid-tone images, which are common in video and natural scenes, so the projector reproduces images in realistic and true colors.
  • Page 39 The Color Management provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference. If you have purchased a test disc which contains various color test patterns and can be used to test the color presentation on monitors, TVs, projectors, etc.
  • Page 40: Setting The Presentation Timer

    Setting the presentation timer The presentation timer can indicate the presentation time on the screen to help you achieve better time management when giving presentations. Follow these steps to utilize this function: Press Timer Set up on the remote control or go to the SYSTEM SETUP: Basic >...
  • Page 41: Remote Paging Operations

    To cancel the timer, perform the following steps. • Using the remote control. Press Timer On and press to highlight Off and press MODE/ENTER. • Using the OSD menu. Go to the SYSTEM SETUP: Basic > Presentation Timer menu and highlight Off.
  • Page 42: Hiding The Image

    Hiding the image Press the Eco Blank button from projector or remote control to turn off the image for a period of time with up to 70% lamp power saving. Press any key on the projector or remote control to restore the image. The word "Eco Blank"...
  • Page 43: Operating In A High Altitude Environment

    Operating in a high altitude environment We recommend you use the High Altitude Mode when your environment is 1500 m –3000 m above sea level, and ambient temperature is between 0°C–35°C. Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient temperature is between 0°C and 35°C.
  • Page 44: Use Teaching Template

    Use Teaching Template Making writing on the board easier for teachers, you can use build-in template by OSD or remote control. Open the OSD menu and go to the DISPLAY > Teaching Template . Select Blackboard/ Whiteboard. > Off/ Letter Formation/ Worksheet/ Coordinate Chart.
  • Page 45: Personalizing The Projector Menu Display

    Personalizing the projector menu display The On-Screen Display (OSD) menus can be set according to your preferences. The following settings do not affect the projection settings, operation, or performance. • Menu display Time in the SYSTEM SETUP: Basic > Menu Settings menu sets the length of time the OSD will remain active after your last key press.
  • Page 46: Shutting Down The Projector

    Shutting down the projector Press POWER and a confirmation message displays prompting you. If you don't respond in a few seconds, the message will disappear. Press POWER a second time. The POWER indicator light flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector.
  • Page 47: Menu Operation

    Menu operation Menu system Please note that the on-screen display (OSD) menus vary according to the signal type selected. Main menu Sub-menu Options Off/Light Yellow/Pink/Light Green/ Wall Color Blue/Blackboard Aspect Ratio Auto/Real/4:3/16:9/16:10 Keystone Position Phase H. Size Digital Zoom Auto/Top-Bottom/Frame 3D mode sequential/Frame packing/Side By DISPLAY...
  • Page 48 Bright/Presentation/sRGB/Cinema/(3D)/User 1/User Picture Mode Reference Bright/Presentation/sRGB/Cinema/(3D) Mode Brightness Contrast Color Tint Sharpness Brilliant Color On/Off Color PICTURE Cool/Normal/Warm Temperature Color R Gain/G Gain/B Gain/R Offset/G Temperature Offset/B Offset Fine Tuning Primary Color R/G/B/C/M/Y 3D Color Management Saturation Gain Reset Picture Current/All/ Settings Cancel...
  • Page 49 Operation Instant Restart On/Off Settings Disable/5 mins/10 mins/15 Blank Timer mins/20 mins/25 mins/30 mins Disable/30 mins/1 hr/2 hrs/3 Sleep Timer hrs/4 hrs/8 hrs/12 hrs Fan Speed Normal/High Panel Key On/Off Yes/No Lock Background BenQ/Black/Blue/Purple Color Splash Screen BenQ/Black/Blue Operation 49...
  • Page 50 High Altitude On/Off Yes/No Mode Mute On/Off Audio Settings Volume 0~10 Normal/Economic/SmartEco/ Lamp Mode LampSave Lamp Settings Reset Lamp Timer Reset/Cancel Equivalent Lamp Hour Change Password Security SYSTEM Settings Change Security Power on lock SETUP: 2400/4800/9600/14400/19200/ Baud Rate Advanced 38400/57600/115200 Test Pattern On/Off Closed Caption Enable On/Off...
  • Page 51 Description of each menu • The default values listed in this manual, especially on pages 51-59, are for reference only. They may vary between the projectors due to the continuous improvement to the products. FUNCTION DESCRIPTION Corrects the projected picture’s color when the projection Wall Color surface is not white.
  • Page 52 FUNCTION DESCRIPTION This projector features a 3D function which enables you to enjoy the 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images. You need to wear a pair of 3D glasses to view the 3D images.
  • Page 53 FUNCTION DESCRIPTION Pre-defined picture modes are provided so you can optimize your Picture Mode projector image set-up to suit your program type. See "Selecting a picture mode" on page 36 for details. Selects a picture mode that best suits your need for the image Reference quality and further fine-tune the image based on the selections listed on the same page below.
  • Page 54 FUNCTION DESCRIPTION "Adjusting Brilliant Color" on page 37 for details. Brilliant Color "Selecting a Color Temperature" on page 38 for details. Color Temperature "Setting a preferred color temperature" on page 38 Color details. Temperature Fine Tuning "3D Color Management" on page 38 for details.
  • Page 55 FUNCTION DESCRIPTION Reminds the presenter to finish the presentation within a certain Presentation time frame. See "Setting the presentation timer" on page 40 Timer details. Sets the language for the On-Screen Display (OSD) menus. See Language "Using the menus" on page 30 for details.
  • Page 56 Four options are available: Color BenQ logo, Black, Blue, or Purple. Allows you to select which logo screen will display during Splash Screen projector start-up. Three options are available: BenQ logo, Black screen, or Blue screen. Operation...
  • Page 57 FUNCTION DESCRIPTION A mode for operation in high altitude areas. See "Operating in a High Altitude high altitude environment" on page 43 for details. Mode Allows you to enter the audio setting menu. Mute Audio Sets the mute function. Settings Volume Adjusts the audio volume level.
  • Page 58 FUNCTION DESCRIPTION Closed Caption Enable Activates the function by selecting On when the selected input signal carries closed captions. • Captions: An on-screen display of the dialogue, narration, and Closed sound effects of TV programs and videos that are closed Caption captioned (usually marked as "CC"...
  • Page 59 FUNCTION DESCRIPTION Shows the native resolution of the projector. Native Resolution Source Shows the current signal source. Picture Mode Shows the selected mode in the PICTURE menu. Resolution Shows the supported resolution of the input signal. Lamp Mode Current Shows the current lamp mode. System 3D Format Status...
  • Page 60: Maintenance

    Maintenance Care of the projector Your projector needs little maintenance. The only thing you need to do on a regular basis is to keep the lens and case clean. Never remove any parts of the projector except the lamp. Contact your dealer if other parts need replacing.
  • Page 61: Lamp Information

    Lamp information Getting to know the lamp hour When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. The method of calculating the equivalent lamp hour is as follows: Total (equivalent) lamp hour= 20/9 * (hours used in Normal mode) + 5/3 * (hours used in Eco mode) + 20/13 * (hours used in SmartEco)+1 * (hours used in LampSave) "Setting Lamp mode eco function as Economic or SmartEco mode"...
  • Page 62 Adjusts the lamp power automatically and lowers the LampSave brightness to extend the lamp life Setting Auto Power Off This function allows the projector to turn off automatically if no input source is detected after a set period of time to prevent unnecessary waste of lamp life. To set Auto Power Off, go into the SYSTEM SETUP: Basic >...
  • Page 63 Timing of replacing the lamp When the Lamp indicator lights up red or a message appears suggesting it is time to replace the lamp, please install a new lamp or consult your dealer. An old lamp may cause a malfunction in the projector and in some instances the lamp may explode. Do not attempt to replace the lamp yourself.
  • Page 64 • To assure optimal performance from the projector, it is recommended that you purchase a BenQ projector lamp for lamp replacement. • Ensure good ventilation when handling broken lamps. We recommend that you use respirators, safety glasses, goggles or face shield and wear protective clothing such as gloves.
  • Page 65 Remove the lamp cover by (a) sliding the cover toward the side of the projector and (b) lifting it off. • Do not turn the power on with the lamp cover removed. • Do not insert your fingers between the lamp and the projector.
  • Page 66 Tighten the screws that secure the lamp. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screws. Ensure the handle is fully laid flat and locked in place. Replace the lamp cover by sliding it into place.
  • Page 67 Indicators Light Status & Description POWER TEMP LAMP System Message Orange Stand-by mode Green Powering up Flashing Green Normal operation Orange Normal power-down cooling Flashing Orange Flashing Download Green Flashing Flashing Flashing Green CW start fail Burn-In Messages Green Burn-in ON Flashing Orange Burn-in OFF...
  • Page 68: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC inlet on the There is no power from the power projector, and plug the power cord into the cable. power outlet. If the power outlet has a switch, make sure that it is switched on.
  • Page 69: Specifications

    S-VIDEO f = 21 to 25.6 mm Mini DIN 4-pin port x 1 Offset VIDEO ± RCA jack x 1 (MS527E/MX528E): 115 5% ; SD/HDTV signal input ± (MW529E): 112 Analog - Component RCA jack x 3 Zoom ratio (through RGB input) (MS527E/MX528E): 1.1X;...
  • Page 70: Dimensions

    Dimensions 302.9 mm (W) x 111.8 mm (H) x 221.8 mm (D) Ceiling mount installation Ceiling mount screw: M4 (Max L = 25 mm; Min L=20 mm) Unit: mm Specifications...
  • Page 71: Timing Chart

    1024 x 768 XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 ◎ Blanking) 1152 x 1152 x 864 67.5 864_75 BenQ 1024 x 576 Notebook 35.82 46.966 Timing BenQ 1024 x 600 Notebook 64.995 41.467 51.419 Timing 1280 x 74.250 ◎...
  • Page 72 1400 x 1050 SXGA+_60 59.978 65.317 121.750 ◎ ◎ 1600 x 1200 UXGA 162.000 ◎ ◎ 1680 x 1680 x 1050 59.954 65.29 146.25 ◎ ◎ 1050_60 1920 x 1080_60 1920 x 1080 67.5 148.5 (Reduce Blanking) 1920 x 1200_60 1920 x 1200 59.95 74.038...
  • Page 73 XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 ◎ Blanking) 1152 x 1152 x 864 67.5 864_75 BenQ 1024 x 576 Notebook 35.82 46.966 Timing BenQ 1024 x 600 Notebook 64.995 41.467 51.419 Timing 1280 x 1280 x 720 74.250...
  • Page 74 1920 x 1200_60 1920 x 1200 59.95 74.038 154.000 (Reduce Blanking) The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen. Supported timing for video input Horizonta Vertical Pixel...
  • Page 75: Warranty And Copyright Information

    Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included).

This manual is also suitable for:

Mx528eMw529e

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